Free travel insurance, concierge services and
waived fees with your travel credit card.
Access hundreds of airport lounges worldwide simply by presenting your Platinum Rewards Mastercard. Learn more here.
Get coverage on accidents and more when you book your airline ticket with your Platinum Rewards Mastercard.
Assistance with travel plans, events and more! Have it all without membership fees (with minimum annual spend).
Get 2 complimentary lounge access annually in more than 1,000 lounges in 500 airports worldwide. Excess visits will be charged to the cardholder at USD 27 per person per visit.
Forget the hassle of exchanging currency. With Platinum, you can pay for international transactions in US Dollars.
Get discounts at your favorite shops and restaurants. Check the latest promos here.
Earn 1 Point for every P20 spent (compared to other banks’ P30) and start redeeming online.
Give it a try and get the annual fee waived for the first year.
Enjoy the lifestyle you want with a higher credit limit.
Your Mastercard comes with eSecure – a feature to set limits for online shopping.
Fees & Charges | Platinum |
Primary Annual Membership Fee | PHP 4,000 |
Supplementary Annual Membership Fee | PHP 2,500 |
Interest rate | 3.25% *Interest Rate of Platinum and World will be updated to 3.5% effective January 1, 2019. |
Foreign Exchange rate | Security Bank Corporation’s prevailing exchange rate for credit cards at posting date |
Late Payment Fee | P600 or 6% of the minimum amount due, whichever is higher *Late Payment Fee will be updated to P600 or 6% of the minimum amount due, whichever is lower, effective June 30, 2019 |
Cash Advance Fee | P500 or 5% of the cash advance amount per transaction, whichever is higher |
Over the Counter Cash Advance Fee | P500 per transaction |
ChargeLight Plan Pre-Termination Fee | P500 |
Charge Slip Retrieval Fee | P400 per sales slip |
Lost Card Fee/Card Replacement Fee | Php 400 per card |
Card Certification Fee | “P200 full statement of account P300 good credit standing” |
Returned Check Fee | “P1,000 for Peso per returned check US$20 for Dollar per returned check” |
Statement of Account Retrieval Fee | P50 per page if requested billing statement is more than 3 months old |
Credit Card Exchange Rate | Security Bank Corporation’s prevailing exchange rate for credit cards at posting date |
Minimum Amount Due | P500 or 4% of total revolvable transactions plus sum of the interest, fees, and charges in the current statement, whichever is higher |
Overlimit Fee | P500 per occurrence |
Account Maintenance Fee | “P250 for Peso, or amount equivalent to the credit balance, whichever is lower. US$5 for Dollar, or amount equivalent to the credit balance, whichever is lower.” |
Multiple Payment Fee | P50 will be charged for every payment in excess of 2 payments within a billing cycle (effective November 2018) |
*Click here for full list of fees
“1 Cash Advance made overseas shall be subject to the fees of the servicing foreign franchise or bank. For bills not paid in full, the corresponding interest per card type will be applied to the Total Amount Due in your Statement of Account based on your average daily balance. Security Bank Corporation reserves the right to change said fees and charges from time to time with prior notice.” This product is not a deposit. This financial product of Security Bank Corporation is neither insured by the Philippine Deposit Insurance Corporation (PDIC) nor guaranteed by Security Bank Corporation.
We may, but do not have the obligation to give you any reason or prior notice:
You may be required to contact us in case we detect suspicious or unusual activities on your CARD. Until the activity is verified, your CARD may be suspended or cancelled if there is reason to believe that it may be or may have been used fraudulently. If we revoke your right to use your CARD or do not re-issue it for any reason, we may collect all outstanding balances, fees and charges immediately.
You agree to surrender your CARD upon demand to our offices or branches or to our duly
authorized representative. You agree to hold us free and harmless from any claim for damages arising from such suspension, cancellation, termination, withdrawal or confiscation or any other loss or damage that you may experience due to any of the actions we take as listed above. Please note that continued use of the CARD in case of closure or cancellation or non-reissuance of the CARD is deemed as fraudulent.
You also agree to fully comply and abide by the following:
You are required to inform us of any changes in your contact details and/or billing address.
In the event of annulment or separation, legal or de facto of you and your spouse, you and
your supplementary/ies and/or surety/ies shall continue to be responsible for such amounts
incurred through the use of the SUPPLEMENTARY CARD/S unless you request in writing that
the privileges of such supplementary/ies under this Agreement be terminated, provided all
purchases and cash advances made, including all interest and charges incurred are fully paid and satisfied at the time of said request.
Your ChargeLight Installment limit forms part of the credit limit extended to you. Such
ChargeLight credit limit shall form part of the maximum outstanding balance of the purchases that you may be allowed at any given time if you avail of ChargeLight Installment purchases. The corresponding add-on interest from ChargeLight Installment purchases are part of your ChargeLight Installment limit. Should the outstanding balance exceed the approved credit limit at any given time, we reserve the right to decline any transaction and/or suspend your/SUPPLEMENTARY/IES’ credit card privileges. The said excess amount shall be considered immediately due without the need for further notice or demand. In case you are issued with two (2) or more credit cards, you understand and agree to abide by the condition that we have the sole discretion to give you a separate credit limit for each of the credit cards issued to you or a consolidated credit limit for all cards, in Philippine Pesos. In case of default in payment in one (1) or more cards, we, at our sole discretion, may revoke your right to use all or any of your SB credit cards.
The principal amount of the transactions covered in (a) through (d) is the Installment
Transaction Amount. You should maintain good credit standing to be eligible for any of these Installment Facilities. However, final qualification is still subject to credit evaluation and your credit limit, as applicable. We may require a minimum availment amount for these Installment Transactions.
The monthly Installment due for your Installment Transaction (“Monthly Installment Due”) is included in the Minimum Amount Due on your SOA until the Installment Transaction Amount
and the applicable Interest are paid in full. You may compute the Monthly Installment Due by using the following formula:
Installment Transaction Amount x [1+(Converted Monthly Factor Rate x Term)]
Term
We shall charge you a processing fee of P500 in case of pre-termination or cancellation of the approved ChargeLight Transaction before the end of the chosen repayment period. The computation of the Interest and the Principal components of the Monthly Installment Due from ChargeLight Installment transactions shall be on a diminishing balance basis and the Interest and Principal portions of the Monthly Installment Due will not be equal from month to month.
You agree to examine the statement of account and report any discrepancy immediately. If no error is reported within 30 days from the statement date, the statement of account will be considered conclusively correct. A statement production fee of P50 per page will be charged to you if the requested billing statement is more than 3 months old for Mastercard Classic, Mastercard Gold and Mastercard Platinum and P30 per page for Mastercard World. This fee is subject to change. All other terms and conditions stated in the monthly Statement of Account shall form an integral part of this Terms and Conditions. We reserve the right to investigate and confirm within a reasonable time, in accordance with accepted or standard credit card business practices and procedures, any reported error or fraudulent transaction before making any correction in your statement of account.
You must immediately inform us of the non-receipt of the statement of account before your
payment due date. Absence of any report of non-receipt shall be deemed as confirmation that you have received your statement of account. Non-receipt of your SOA does not relieve you of your obligation to pay the amounts due on the Card by the Payment Due Date. To avoid incurring Late Charges and further Interest charges and other fees, in case you do not receive your SOA within 7-10 days from the Statement Date, call our 24/7 Security Bank hotline at (02) 887-91-88 immediately and pay before the Payment Due Date.
Guidelines on Check Payments:
Should you choose to pay an amount less than the payment options stated above, an interest would be imposed. We shall compute the interest by adding your daily balances within the billing cycle. The daily balance will take into account the unpaid outstanding balance, and all payments made within the same billing cycle. The sum of the daily balances shall then be divided by the number of days within the billing cycle, resulting to the average daily balance. To arrive at the interest, the average daily balance is multiplied by the applicable interest rate based on your card type.
Payment will be applied in the following sequence:
In addition, a monthly interest or annual interest shall be imposed on the total amount due if the payment is not received on the due date. The stipulated interest shall accrue on all charges that remain unpaid after the last day as stated in the monthly statement of account. This will be computed using the average daily balance method. Failure to pay any two succeeding minimum amount due shall suspend your revolving credit facility, constitute default and result in total unpaid balance to become due and demandable. PROVIDED, that if there are changes in the prevailing market interest rates, we, at our sole discretion, may adjust the applicable interest rates and it shall be the guiding rate of computing the interest due on the outstanding obligation. The interest rate shall be posted on the monthly statement sent to you.
We will post payments within the mentioned posting periods. However, system glitches or
breakdowns beyond our control may occur, resulting in a longer period before your payments
shall be posted and your account updated. We shall be charging late payment fees for late
payments on accounts allowed to revolve.
You hereby authorize us to charge additional service fees as may be deemed necessary in
order to maintain our service to you such as:
If there are changes in the Fees and Charges originally communicated to you, we shall provide prior notice through our online channels, email, or SMS.
In the event of any controversy or action arising from this Agreement or any incident thereto which you may file against us, our liability shall not exceed One Thousand Pesos (P1,000.00) Philippine Currency, or the damages actually proven to have been suffered by you, whichever is lower.
In any of the above events, all privileges granted to you as well as your SUPPLEMENTARY CARD/S shall automatically be terminated and the aggregate unpaid purchases and cash advances made, including all the interests and charges of your SUPPLEMENTARY/IES for which you are liable shall immediately become due and demandable. You and your
SUPPLEMENTARY/IES agree to surrender your CARD/S upon demand to any of our offices,
branches or duly authorized representatives. You also agree to hold us free and harmless from any claim for damages arising from such suspension, cancellation, termination, withdrawal or confiscation. Continued use of the CARD/s despite such notice shall be deemed fraudulent.
SMS
We may send or communicate through SMS at any time without being encrypted and may include your name and other relevant information pertaining to your account. You shall declare Security Bank free and harmless from any liability if the information contained in the SMS is accessed by person other than yourself. We do not guarantee the timely delivery and completeness of any information provided through SMS.
TELEPHONE
By calling or accepting calls from our 24-Hour Customer Hotline at (02) 887-91-88, you acknowledge that we may record all your telephone conversations with us and use all these recordings against you or any third party, or replayed or communicated to any third party, for any purpose particularly as evidence in any proceeding, judicial or administrative. You further agree to waive any right under R.A. No. 4200 otherwise known as the Anti-Wire Tapping Act or any amendments thereto, or any similar law or regulation. You agree to reimburse us and our Telemarketing provider any loss, damage, cost, expenses, and fees (including legal fees on a full indemnity basis) that we or our Telemarketing provider may suffer or incur during this instance.
ADDITIONAL CHANNELS
You must inform us of any additional channels to reach you aside from what is disclosed in the credit card application form you submitted. Changes in your home, office or mailing address, e-mail and telephone number must also be communicated to us. Non-notification, particularly if the account is past due, may lead to the presumption that your credit card has been used with intent to defraud. In case the mailing address is not accessible through mail or delivery, we have the option to use the other addresses logged in our system. Notwithstanding this provision, you agree that any communication sent to the designated mailing address shall be considered as received by you within fifteen (15) days after mailing. You, pursuant to such undertaking, authorize us, at our discretion, but without any obligation to do so, to secure information from third parties, such as but not limited to utility companies, insurers and financial intermediaries, and receive information on how you can be contacted.
THIS PRODUCT IS NOT A DEPOSIT. THIS FINANCIAL PRODUCT OF SECURITY BANK CORPORATION IS NOT INSURED BY THE PHILIPPINE DEPOSIT INSURANCE CORPORATION (PDIC).
FOR INQUIRIES AND COMPLAINTS, YOU CAN CONTACT OUR 24-HOUR CUSTOMER SERVICE HOTLINE AT (632) 88-791-88 OR EMAIL US AT CUSTOMERCARE@SECURITYBANK.COM.PH. SECURITY BANK CORPORATION IS SUPERVISED BY THE BANGKO SENTRAL NG PILIPINAS WITH TELEPHONE NUMBER (632) 708-7087 AND EMAIL ADDRESS AT CONSUMERAFFAIRS@BSP.GOV.PH
To view complete FAQs, go here
How do I earn Rewards Points?
You will earn 1 Rewards Point for every P20 usage on your card. Points earned can be used to redeem rewards items such as airline miles, items, electronic gift certificates. They do not expire. Click here to visit our rewards page.
Where can I check how many Rewards Points I have earned?
Your total rewards points are reflected in your monthly statement of account.
Where can I redeem with my rewards points? How do I redeem?
You can view & redeem your Rewards Points online. Another option is to redeem your points through our Customer Service Hotline.
What is Cash Advance?
Cash Advance is a credit card facility that lets you withdraw money here or abroad.
You may avail of Cash Advance using your Cash Advance PIN (CA PIN). To request for CA PIN, please call our Customer Service Hotline at (02) 88-791-88.
How do I avail of Cash Advance? How much can I avail?
Maximum amount that can be availed:
Depends on the Cash Advance limit and available credit limit on your account. You may refer to your Security Bank Online account or latest Statement of Account for your available cash advance limit. Availability of your cash advance limit will be updated on your next cut-off date after payment has been posted.
Minimum amount that can be availed: 500.00
Security Bank Cash Advance transactions are subject to:
Ways in availing Security Bank Cash Advance:
Security Bank branches accepting OTC Cash Advance:
Metro Manila | Luzon | Visayas | Mindanao |
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Can I use my credit card for installment purchases?
Yes. You may use your cards for installment purchases at participating merchants. Click here for the list of merchants.
Can I request for a credit limit increase?
Yes. You may request for an increase in credit limit if you have owned a Security Bank Credit Card for at least 12 months. Your request will be evaluated based on additional documents that you need to submit (at least one):
You may request for a credit limit increase online here.
Can I transfer balances from my other credit cards to my Security Bank credit card?
Yes, we offer our Balance Transfer program at regular rates year-round. You can transfer balances from pretty much any credit card in the Philippines including your BDO credit card, BPI credit card, Citibank credit card, or Metrobank credit card.
You may also check out our Balance Transfer Page for more details.
How do I enroll my credit card to Security Bank Online?
To enroll your credit card to online banking, you need to create an account here.
Activation can be done:
Your account will be ready for use within 5 to 7 banking days from activation.
Can I use my Security Bank credit card overseas?
Yes, as long as the merchant accepts Mastercard.
Can I use my credit card to pay for online purchases?
Yes, you may use your Security Bank credit card for online purchases – at any merchant that accepts Mastercard.
Can I pay for my utility bills using my Security Bank credit card? How do I enroll?
Yes, you can consolidate all your monthly utility bills (e.g. electricity, water, cable, etc.) through the Bills Assist. Monthly billings will be automatically charged to your Security Bank credit card.
Bills Assist transactions also earn rewards points (except Meralco and PLDT).
Note: Complete Cash Back Mastercard credit cards do not earn points.
How will I be notified of card promotions or events?
There are regular e-mail blasts to be sent to your registered e-mail address. New promos may also be found on your monthly Statement of Account and our Promos & Events Page.
What is Single Limit?
Single Limit is the total credit limit assigned to you across all your Security Bank credit cards. It is the maximum amount that a cardholder can spend on any of the cards, provided that the sum of the outstanding balances on all of the cards does not exceed the Single Limit.
What happens to my due payment date?
The due date of your credit cards will remain the same. This means that you have the flexibility to exhaust your Single Limit on the card that has the most convenient due date for you. It empowers you to match your spend to your lifestyle by choosing which card you want to exhaust the limit on (without the need to submit additional requirements)—whether it’s Complete Cashback, Rewards Platinum or Mastercard Rewards.
How do I request for credit limit increase
If you find that the credit limit currently provided to you is insufficient, you may request for a credit limit increase through the hotline at 88-791-88. Please note that your request will still be subject to verification and approval based on the income documents that you will provide.
What should I do if I lose my credit card?
IMMEDIATELY call SBC’s 24-Hour Customer Contact Center at (02) 88-791-88 to report a lost or stolen card & and request for card replacement.
Will I be notified every time I use my card?
No. You will only be notified if there any unusual or out-of-pattern transactions made on your card. We will then request for your confirmation of the transaction to ensure that these are authorized by you.
What is the CVV number?
The CVV number is the last 3-digit number located at the back of your card, on your signature panel. It is mainly used for online or mail order/telephone order purchases. We highly recommend you do not divulge this number to anyone.
How do I inquire about my balances?
You can get your monthly balances through:
Where can I pay my credit card?
You can view all our Payment Centers here.
What should I do if I do not receive my statement of account?
You may check your balances via online banking or eSOA. For assistance you may also contact our 24-Hour Customer Contact Center at (02) 88-791-88
How much is the minimum payment required?
The minimum amount due is 4% of your total revolvable transactions plus all non-revolvable transactions, or Php500, whichever is higher.
For Mastercard World, minimum amount due is 5% of your total revolvable transactions plus all non-revolvable transactions, or Php500, whichever is higher.
When do I get my statement of account?
For electronic statements (eSOA), you will receive on your registered email 3-5 days after your cutoff.
For printed copies, you will receive at your billing address within 7-10 days after your cutoff.
What is the benefit of paying only the Minimum Amount Due? Total Amount Due?
You have the flexibility of paying any amount between your minimum amount due and your total amount due. Interest charges only apply if you pay below your total amount due.
What is the difference between due date and statement date?
The statement date is the last day on which transactions can be posted to your account for that statement. The payment due date is the date when you must make your payment without incurring late fees or other penalties.
How is the interest charge computed?
Any unpaid balance from the previous month (Total Amount Due less Amount Paid), interest charge is applied to that balance. The interest is based on the Average Daily Balance for that month.
Click here for full list of fees and charges.
What will happen if I miss a payment on my credit card?
A late payment fee will be billed to your account on top of other transactions. Click here for a full list of fees. Your account will also have a history of being overdue, and may be reported to credit bureaus.
Is there a grace period if I pay a day or two after my due date?
No. Should your due date fall on a weekend or holiday, we suggest you settle your payables before your due date so as to avoid incurring late payment fees and interest charges.
How do I enroll my credit card to electronic statement?
To enroll in our electronic Statement of Account, you may fill out our online form or you may call our hotline at 88-791-88
What should I do if I lose my credit card?
IMMEDIATELY call SBC’s 24-Hour Customer Contact Center at (02) 88-791-88 to report a lost or stolen card & and request for card replacement.
Will I be notified every time I use my card?
No. You will only be notified if there any unusual or out-of-pattern transactions made on your card. We will then request for your confirmation of the transaction to ensure that these are authorized by you.
What is the CVV number?
The CVV number is the last 3-digit number located at the back of your card, on your signature panel. It is mainly used for online or mail order/telephone order purchases. We highly recommend you do not divulge this number to anyone.