Bank Advisories

Holiday Advisory (April 17-20, 2025)

All our branches nationwide will be closed on April 17-20, 2025 in observance of Holy Week.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

Scheduled System Maintenance (April 12-13 and 18-19, 2025)

We’ll be performing system maintenance from April 12, 2025, 11:00 pm to April 13, 2025, 8:00 am and from April 18, 2025, 11:00 pm to April 19, 2025, 8:00 am. You may experience some service interruptions during this time.

We encourage you to plan your transactions accordingly to avoid any inconvenience. Thank you.

Holiday Advisory (April 9, 2025)

All our branches nationwide will be closed on April 9, 2025 in observance of Araw ng Kagitingan.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

Notice of interest rate changes for Money Builder Savings Accounts  

Starting June 1, 2025, interest rates will be adjusted as follows:

Money Builder Account	New Interest Rates
PHP 5,000 – PHP499,999	0.50%
PHP 500,000 – PHP 999,999	1.00%
PHP 1,000,000 – PHP 4,999,999	1.50%
PHP 5M and up	2.39%
Monthly Bonus	0.25% (if NO withdrawals)
Quarterly Bonus	0.25% (if NO withdrawals)

If you have any questions or need further clarification, please don’t hesitate to reach out to our Customer Service email [email protected] or visit your branch of account.

Please be guided accordingly.

Holiday Advisory (April 1, 2025)

All our branches nationwide will be closed on April 1, 2025 in observance of Eid’l Fitr.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled App Maintenance (March 28-29, 2025)​​

We’ll be performing app maintenance from March 28, 2025, 11:30 pm to March 29, 2025, 3:30 am. You may experience some interruptions when using the Security Bank app and DigiBanker during this time.​

Please plan your transactions in advance. Thank you.

Scheduled App Maintenance (March 21-22, 2025)​​

We’ll be performing app maintenance from March 21, 2025, 3:00 pm to March 22, 2025, 10:00 am. You may experience some interruptions during this time when using PESONet on DigiBanker 2. ​

Please plan your transactions in advance. Thank you.

​

Scheduled App and Web Enhancements (March 8-9, 2025)​​

​We will be performing app and web enhancements from March 8, 2025, 11:00 pm to March 9, 2025, 6:00 am. You may experience some interruptions during this time.​ Please plan your transactions accordingly. Thanks for your understanding.​

​

Notice of interest rate changes for Build Up Savings and Premium Build Up Savings Accounts (February 28, 2025)

Starting May 1, 2025, interest rates will be adjusted as follows:

Build Up Savings Account	Current interest rates	New interest rates
0 to 3 withdrawals per quarter	0.0740%	0.0500%
More than 3 withdrawals per quarter	0.0500%	0.0500%

 

Premium Build Up Savings Account	Current interest rates	New interest rates
0 to 3 withdrawals per quarter	0.1700%	0.0500%
More than 3 withdrawals per quarter	0.0500%	0.0500%

 

If you have any questions or need further clarification, please don’t hesitate to reach out to our Customer Service email [email protected] or visit your branch of account.

Please be guided accordingly.

Scheduled System Activity (February 23, 2025)

​

​To better serve you, we’ll be conducting system maintenance on February 23, 2025, from 12:00 am to 9:30 am. During this time, InstaPay and select features of Security Bank Online and Mobile will be temporarily unavailable. Please plan your transactions accordingly. Thanks for your understanding.

Holiday Advisory (January 29, 2025)

All our branches nationwide will be closed on January 29, 2025 in observance of Chinese New Year.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Advisory on Over-The-Counter (OTC) Fees (January 20, 2025)

Effective April 1, 2025, our over-the-counter (OTC) transaction fees in all Security Bank branches will be as follows.

Transaction type​	Account type​	Fees​
OTC withdrawal​ (up to PHP 50,000)​	All PHP accounts with ATM card​	PHP100​
	Pensioner account​	None​
OTC fund transfer​ (up to PHP 500,000)​	SBC Accounts to SBC Accounts	PHP100​

Please note that these fees are waived for Gold Circle members, Wealth clients, persons with disabilities (PWD), and senior citizens.​​ ​

Enjoy FREE withdrawals and fund transfers at our ATMs and Security Bank app. Manage your accounts easily with the Security Bank app.​

The Over-the-counter (OTC) fees for withdrawal and fund transfer apply to all active PHP accounts with a Debit Card feature, including Junior One, Easy Savings, Money Builder, Pensioners Savings-ATM, and All Access Account. For questions and concerns, please contact or visit your branch of account.

Notice of Amendment to Terms and Conditions (January 15, 2025)

Please be informed on the changes on our Terms & Conditions for Individual Customers affecting the following provisions:

DISCLOSURE OF INFORMATION TO SERVICE PROVIDERS AND DATA PRIVACY NOTICE
I authorize the BANK to process, transfer, share and disclose any information relating to my credit data, information which are not classified as Personal Identifiable Information (PII) and which are shared to third parties (e.g., score, income prediction, performance data for DPD, credit card usage, in case of partnerships), social networking score data, telecom or mobile usage data or “telco score” to credit info data providers or credit scoring service providers (i.e. Globe Telecom, Inc., Smart Telecommunications, Inc., and other telecommunications service provider), third party open API providers such as Brankas, etc. for the purpose of credit verification, collection, credit review and credit scoring/analytics, and statistical and risk analysis. This provision shall apply only if I gave my consent for Security Bank Corporation to share and process any information relating to my account/s to any member of the Security Bank Corporation Group (Security Bank Corporation and its affiliates and subsidiaries reported as part of Security Bank Corporation’s conglomerate map/group structure as defined under BSP Circular 749) or their authorized Service Providers and representatives, and Bancassurance companies or their authorized Service Providers and representatives, for purposes of cross-selling products and services, profiling and credit evaluation/reference checks, audit and account balance confirmation, courier services, and allow them to contact me for this purpose (i.e. by e-mail, SMS, call), or in case of audit where my account is chosen as a sample for account balance confirmation.

CUSTOMER SEGMENTATION
6. Special Provisions for Individual Payroll Accountholders:
Notwithstanding the TRB eligibility requirement outlined in Customer Segmentation Sec. 2; Payroll customers may qualify for higher segments based on their Monthly Salary Value credited to their Security Bank accounts – upon client-initiated opt-in for segments Gold and Wealth.

i. Qualified Payroll customers shall include those with active payroll CASA with the Bank, has received upgrade communication from the Bank and has opt-in to Gold and Wealth segments.
ii. A 12-month TRB waiver will apply to Qualified Payroll accounts who opt into a higher segment, starting from the payroll account opening date. Clients with an existing relationship with the Bank and already belong to a higher segment classification will retain their segment unless otherwise specified.
iii. For Qualified Payroll customers with payroll account only, downgrade eligibility also considers the 12-month TRB waiver and payroll account opening date. Early termination of the waiver may occur due to resignation or no Corporate salary credit for sixty (60) days, resulting in the removal of payroll tagging applied to the account.

Eligibility based on monthly salary credits shall apply for the Qualified Payroll account’s first twelve (12) months from the payroll account opening date. Afterwhich, standard eligibility criteria and applicable fees based on TRB shall apply.

In cases where the payroll account is not anymore used for payroll (resignation/disaffiliation from the company or no Corporate salary credit for 60 days), the standard eligibility criteria and applicable fees based on TRB shall also apply.

These changes will take effect on March 15, 2025.

To view the updated Terms & Conditions, visit: (insert new PDF link)

Please be guided accordingly.

We’ll be conducting system maintenance to some services to improve performance. During this time, the following will be temporarily unavailable:

• From 1:00 am to 8:00 am:
  • ATM Cash Advance and Hotline (credit card balance is unavailable)
• From 2:00 am to 8:00 am:
  • Security Bank Mobile and Online (mobile and web)
  • DigiBanker
  • InstaPay (inward to Security Bank)
  • Salary Advance (SALAD)
  • Security Bank QR Pay
  • eKYC
  • eGiveCash (eGC)

We encourage you to perform your transactions before or after this activity.

Thank you for your understanding.