Security Bank Online System Maintenance
We are performing system maintenance on Security Bank Online (SBOL) and Security Bank Mobile App from May 22 ( Wednesday) 10PM to May 23 (Thursday) 1AM.
We encourage you to complete your transactions before or after the maintenance period.
For any inquiries, please call our Customer Service Hotline at (02) 88-791-88 or email us at email@example.com.
ATM System Migration
Please be informed that we are implementing system migration of our ATMs from April to July 2019 to provide you a BetterBanking experience.
Please be advised of the following:
Thank you for understanding.
eGive Cash Changes
Heads up, eGiveCash users!
In compliance with the Bangko Sentral ng Pilipinas, we modified our EGC service for your financial protection.
What do you need to keep in mind?
You’ll still enjoy the convenience of EGC. We’ve just adjusted the total monthly limit per mobile number to Php 50,000.00
If you’re a frequent EGC beneficiary, fill out our EGC KYC Regularization Form and present 1 valid primary ID or 2 secondary IDs at any Security Bank Branch and you’re good to go. This will allow us to efficiently monitor and verify all transactions for regular customers.
Occasional EGC beneficiaries (those who receive less than Php 5,000 per transaction and/or have not received EGC for 3 consecutive months) can still use the service without any additional requirements. Don’t worry, we will identify frequent EGC beneficiaries and send reminders via SMS.
These changes will take effect on June 2019. Feel free to contact our Transaction Banking Team at [firstname.lastname@example.org at 8433] should you have any concerns.
Check Date Format
In line with CICS Operating Memo No. 18-021 and in Memo Circulars 3436 & 3437, EFFECTIVE July 1, 2018, only checks with correct date formats will be accepted.
Numeric format in month-day-year sequence regardless of separator:
FOR STRICT COMPLIANCE