Banking Advisories

Holiday Advisory (May 1, 2024)

To our valued clients,

All our branches nationwide will be closed on May 1, 2024 in observance of Labor Day.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activity (April 26-29, 2024)

To our valued clients,

Please be informed that we will have a scheduled system activity on April 26, 2024 to April 29, 2024.

During this period, select Security Bank ATMs will be temporarily unavailable at the following times:

  • From April 26, 2024 at 11:00 pm until April 27, 2024 at 1:10 am
  • From April 27, 2024 at 10:00 pm until April 28, 2024 at 12:00 am
  • From April 28, 2024 at 10:00 pm until April 29, 2024 at 1:30 am

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activity (April 25-27, 2024)

As an update to our previous advisory, we will extend our scheduled system activity during April 25-27, 2024. During this period, Security Bank Online (mobile and web) will be temporarily unavailable between 11:00 pm until 1:00 am. This scheduled system activity is being done to serve you better.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activity (April 16-24, 2024)

To our valued clients,

Please be informed that we will have a scheduled system activity on April 16, 2024 to April 24, 2024, from 11:00 pm to 1:00 am.

During this period, Security Bank Mobile and Online (mobile app and web) will be temporarily unavailable.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Holiday Advisory (April 9-10, 2024)

To our valued clients,

All our branches nationwide will be closed on April 9, 2024 in observance of Araw ng Kagitingan and on April 10, 2024 in observance of Eid’l Fitr.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Holiday Advisory (March 28-31, 2024)

To our valued clients,

All our branches nationwide will be closed on March 28, 2024 (Maundy Thursday) to March 31, 2024 (Easter Sunday) in observance of Holy Week.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activity (March 23-24, 2024)

Please be informed that we will have a scheduled system activity on Saturday, March 23, 2024 at 4:00 am until Sunday, March 24, 2024 at 3:00 am.

During this period, the following applications and services will be temporarily unavailable:

  • 4:00 am to 5:15 am (Saturday, March 23, 2024)
    • ATM
    • Mastercard Debit Card
    • Incoming BancNet ATM and POS transactions
    • QR Pay
  • Midnight to 3:00 am (Sunday, March 24, 2024)
    • Security Bank mobile and online 2

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activity (March 16, 2024)

Please be informed that we will have a scheduled system activity on Saturday, March 16, 2024 from 4:00 am to 5:15 am.

During this period, the following applications and services will be temporarily unavailable:

  • ATMs
  • Mastercard Debit Card
  • BancNet ATM and POS transactions
  • QR Pay

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activity (March 8-10, 2024)

Please be informed that we will have a scheduled system activity from Friday, March 8, 2024 at 11:00 pm until Sunday, March 10, 2024 at 6:00 am.

During this period, the following applications and services will be temporarily unavailable:

  • 11:00 pm (Friday, March 8, 2024) to 1:00 am (Saturday, March 9, 2024)
    • eGC for Security Bank mobile and online 1 and 2, DigiBanker and ATMs
  • Midnight (Saturday, March 9, 2024) to 2:00 am (Saturday, March 9, 2024)
    • InstaPay for Security Bank mobile and online 1 and 2 and DigiBanker
  • 2:00 am (Sunday, March 10, 2024) to 6:00 am (Sunday, March 10, 2024)
    • Security Bank mobile and online 1 and 2
    • DigiBanker
    • Trade Portal

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activity (March 2-3, 2024)

Please be informed that we will have a scheduled system activity from Saturday, March 2, 2024 at 7:00 pm until Sunday, March 3, 2024 at 4:00 pm.

During this period, the following applications and services will be temporarily unavailable:

  • 7:00 pm (Saturday, March 2, 2024) to 1:00 pm (Sunday, March 3, 2024)
    • Security Bank mobile and online 2
    • Chatbot: Lost card reporting and updating of contact details
  • 7:00 pm (Saturday, March 2, 2024) to 4:00 pm (Sunday, March 3, 2024)
    • Security Bank mobile and online 1 InstaPay
    • DigiBanker: ACP module including payee enrollment, and InstaPay
    • eKYC: Processing of accounts will resume once CRM is back online.
    • IVRS: Account validation

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Holiday Advisory (February 9-10, 2024)

To our valued clients,

Please be advised of the revised schedules for some Security Bank branches on February 9 and 10, 2024.

February 9, 2024 (Friday)

Branch name Banking hours
A. Linao-Paco 9:00 am to 1:00 pm
Alimall 10:00 am to 2:00 pm
Angeles 9:00 am to 1:00 pm
Baguio 9:00 am to 1:00 pm
Blumentritt 9:00 am to 1:00 pm
Dasmariñas 9:00 am to 1:00 pm
Del Monte 9:00 am to 1:00 pm
Diliman-Matalino 9:00 am to 1:00 pm
Fort Bonifacio-SLMC 9:00 am to 1:00 pm
Guadalupe 9:00 am to 1:00 pm
Lipa Medix Hospital 9:00 am to 1:00 pm
Lucena 9:00 am to 1:00 pm
Main Office Branch (MOB) 9:00 am to 1:00 pm
Malolos 9:00 am to 1:00 pm
Marikina 9:00 am to 1:00 pm
Market! Market! 9:00 am to 1:00 pm
Ongpin 9:00 am to 1:00 pm
Pasig C. Raymundo 9:00 am to 1:00 pm
Promenade-Greenhills 9:00 am to 1:00 pm
Robinsons Magnolia 10:00 am to 2:00 pm
Shangri-La Plaza East Wing 10:00 am to 2:00 pm
Sta. Elena 9:00 am to 1:00 pm
Sta. Rosa-Greenfield 9:00 am to 1:00 pm
Sucat 9:00 am to 1:00 pm
Tuguegarao 9:00 am to 1:00 pm
Valenzuela 9:00 am to 1:00 pm
Wack Wack 9:00 am to 1:00 pm

 

February 10, 2024 (Saturday)

Branch name Banking hours
Cebu-Business Park 11:00 am to 4:00 pm
Mandaue-North Road 11:00 am to 4:00 pm
Tagbilaran 11:00 am to 4:00 pm
Tacloban Rizal 10:00 am to 2:00 pm
Davao-Monteverde Noon to 4:00 pm
Davao-Rizal Noon to 4:00 pm
Bacolod-North Drive 9:00 am to 3:00 pm
Iloilo Jaro 9:00 am to 3:00 pm
General Santos 12:00 pm to 4:00 pm

Branches not included in the list above have suspended operations on these dates.

Thank you.

 

Scheduled System Activity (February 2-3, 2024)

Please be informed that we will have a scheduled system activity from Friday, February 2, 2024 at 9:00 pm until Saturday, February 3, 2024 at 2:30 am.

During this period, the following applications and services will be temporarily unavailable:

  • 9:00 pm to 10:00 pm (Friday, February 2, 2024)
    • Cash360
  • Midnight to 2:30 am (Saturday, February 3, 2024)
    • Security Bank Online 2 (web and mobile app)

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activity (January 19-21, 2024) 

Please be informed that we will have a scheduled system activity from Friday, January 19, 2024 at 6:00 pm until Sunday, January 21, 2024 at 8:00 am.

During this period, the following applications and services will be temporarily unavailable:

  • 6:00 pm to 9:30 pm (Friday, January 19, 2024)
    • eKYC
  • 10:00 pm (Saturday, January 20, 2024) to 6:00 am (Sunday, January 21, 2024)
    • DigiBanker 2
  • 2:00 am to 6:00 am (Sunday, January 21, 2024)
    • PHG
    • InstaPay on Security Bank Online 1 & 2 and DigiBanker 2
  • 2:00 am to 8:00 am (Sunday, January 21, 2024)
    • Security Bank Online and Mobile App (1 & 2)
    • DigiBanker 1 & 2
    • BancNet InstaPay for PHG and Cash Portal/Trade Portal

All Security Bank ATMs will remain accessible. However, ATM withdrawals will be limited to PHP10,000 per until the activity is completed.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activity (January 7, 2024)

Please be informed that we will have a scheduled system activity on Sunday, January 7, 2024, at 12:00 am to 2:00 am.

During this period, Security Bank Mobile and Online will be temporarily unavailable.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

Scheduled System Activity (January 3-4, 2024)

Please be informed that we will have a scheduled system activity on Wednesday, January 3, 2024, at 11:00 pm until January 4, 2024, 2:00 am.

During this period, Security Bank Mobile and Online will be temporarily unavailable.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

 

Scheduled System Activity (December 29-30, 2023)

Please be informed that Security Bank will have a scheduled system activity on Friday, December 29, 2023, 10:00 pm until December 30, 2023, 1:00 pm.

During this period, there may be delays in posting of transactions and/or availability of funds in your account.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Holiday Advisory (December 25-26, 2023 and January 1, 2024)

To our valued clients,

All our branches nationwide will be closed on December 25, 2023 and January 1, 2024.

To serve you during the holiday season, the following Security Bank branches will be open with shortened banking hours on December 26, 2023:

Branch Address Banking hours
A. Linao-Paco Units 1644 and 1646 along Angel Linao St., Paco, Manila 9:00 am to 1:00 pm
Alimall Level 2 Alimall, P. Tuazon St., Cubao, Quezon City 10:00 am to 2:00 pm
Angeles SBC Building, McArthur Highway, Balibago, Angeles City 9:00 am to 1:00 pm
Bacolod-North Drive SBC Building, BS Aquino Drive corner Hilado Extension, Bacolod City 9:00 am to 1:00 pm
Baguio SBC Building, Abanao Street corner Shagem Street, Baguio City 9:00 am to 1:00 pm
Blumentritt Chinese Gen. Hospital Comp., Blumentritt corner Aurora Blvd., Sta. Cruz, Manila 9:00 am to 1:00 pm
Bukidnon Valencia Sayre Highway, Poblacion, Valencia City, Bukidnon 9:00 am to 1:00 pm
Cagayan De Oro-Osmeña Sergio Osmeña St., Cagayan de Oro City 9:00 am to 1:00 pm
Cagayan De Oro-Velez Velez corner Montalban Street, Cagayan De Oro City 9:00 am to 1:00 pm
Cdo-Georgetown Cybermall Georgetown Cybermall, Rodolfo Pelaez Blvd., Kauswagan, Cagayan De Oro 9:00 am to 1:00 pm
Cdo-Limketkai 1st level, East Concourse Annex Bldg., Limketkai Mall, Cagayan de Oro City 9:00 am to 1:00 pm
Cebu-Osmeña Osmeña Boulevard, Cebu City 9:00 am to 1:00 pm
Dasmariñas Gen. Emilio Aguinaldo Highway., Dasmariñas, Cavite 9:00 am to 1:00 pm
Davao-Monteverde Monteverde corner Bruno Gempesaw Sts., Davao City 9:00 am to 1:00 pm
Davao-Rizal GF, Philam Life Building, Rizal Street, Davao City 9:00 am to 1:00 pm
Del Monte G/F SBC Bldg., Lot 19-B Blk 344 Del Monte Avenue, Quezon City 9:00 am to 1:00 pm
Diliman-Matalino GF, PM Apartments, No. 24 Matalino Street, Brgy. Central, Diliman, Quezon City 9:00 am to 1:00 pm
Dipolog 71 Quezon Avenue, Dipolog City 9:00 am to 1:00 pm
Fort Bonifacio-Slmc Ground Floor, Medical Arts Building, St. Luke’s Medical Center,  Fort Bonifacio Global City, Taguig 9:00 am to 1:00 pm
General Santos Lot 1341 Ireneo Santiago Blvd., General Santos City 9:00 am to 1:00 pm
Guadalupe #2185 Magsaysay Ave., Guadalupe, Makati City 9:00 am to 1:00 pm
Iligan Quezon Avenue corner Obach St., Poblacion, Iligan City 9:00 am to 1:00 pm
Iloilo Jaro Westwood Building, #422 E. Lopez Street, Brgy. Luna Jaro, 5000, Iloilo City 9:00 am to 1:00 pm
Lipa Medix Hospital GF, Old MAB, Lipa Medix Hospital, National Highway, Lipa City, Batangas 9:00 am to 1:00 pm
Lucena Doña Cristina Bldg., corner Tagarao & Merchan Sts., Lucena City 9:00 am to 1:00 pm
Main Office Branch (MOB) 6776 Ayala Avenue, Makati City 9:00 am to 1:00 pm
Malolos G/F Feliza Jazz Bldg., Mac Arthur Highway, Sumapang Matanda, Malolos City, Bulacan 9:00 am to 1:00 pm
Mandaue-North Road 31 J.P Rizal St. Insular Square, Brgy. Tabok, Mandaue City 9:00 am to 1:00 pm
Marikina Bayan-Bayanan Avenue, Concepcion, Marikina 9:00 am to 1:00 pm
Market! Market! 157-AG/F, Market! Market! Mall, Bonifacio Global City, Taguig 9:00 am to 1:00 pm
Ongpin G/F Strata Gold, 738 Ongpin St., Binondo, Manila 9:00 am to 1:00 pm
Ormoc G/F Niko’s Ark Bldg. Real Street, Ormoc City, Leyte 9:00 am to 1:00 pm
Ozamiz Capistrano Street, Ozamiz City, 7200 Misamis Occidental 9:00 am to 1:00 pm
Pagadian Rizal Avenue corner Benigno Aquino Street, Pagadian City 9:00 am to 1:00 pm
Pasig C. Raymundo The Quorum Center, C. Raymundo Ave., Caniogan, Pasig City 9:00 am to 1:00 pm
Promenade-Greenhills Unit No. 107 Ground Floor, Greenhills Promenade 3, Greenhills Shopping Center, San Juan City 9:00 am to 1:00 pm
Robinsons Magnolia Ground floor Unit 107, 2047 Robinsons Magnolia, Aurora Boulevard corner Dona Hemady and N. Domingo Streets, New Manila, Quezon City 10:00 am to 2:00 pm
Shangri-La Plaza East Wing Unit 1001B, Lower Ground Level, East Wing, Shangri-la Plaza Mall, EDSA corner Shaw Boulevard,  Mandaluyong 10:00 am to 2:00 pm
Sta. Elena 168 Shopping Mall, Sta. Elena St., Binondo , Manila 9:00 am to 1:00 pm
Sta. Rosa-Greenfield G/F, Unit 33 and 34, Laguna Central Mall, Greenfield City, Don Jose, Sta Rosa City, Laguna 9:00 am to 1:00 pm
Sucat SBC Building, Dr. A. Santos Avenue corner St. Peter Street, Sucat, Parañaque City 9:00 am to 1:00 pm
Tacloban Rizal Ground Floor Roqson Building, corner P. Burgos St. and Rizal Avenue, Tacloban City 9:00 am to 1:00 pm
Tagbilaran BMN Bldg. Carlos P. Garcia Avenue, Tagbilaran City, Bohol 9:00 am to 1:00 pm
Tuguegarao A. Bonifacio corner Washington Sts., Centro, Tuguegarao, Cagayan 9:00 am to 1:00 pm
Valenzuela Km. 14 McArthur Highway, Malinta, Valenzuela City 9:00 am to 1:00 pm
Wack Wack G/F Lee Gardens Condominium corner Shaw Boulevard and Lee Street, Wack Wack, Mandaluyong City 9:00 am to 1:00 pm
Zamboanga Veterans Avenue, Zamboanga City 9:00 am to 1:00 pm
Zamboanga-Canelar Mayor Jaldon St. Barangay Canelar, Zamboanga City 9:00 am to 1:00 pm

For a stress-free holiday season, please plan and perform your transactions in advance.

Thank you.

 

Online Banking Advisory (December 12, 2023)

Dear valued clients, we will have a scheduled system activity tonight, December 12, 2023, from 11:00 pm to 2:00 am. During this time, fund transfers via InstaPay will temporarily be unavailable. Thank you for your understanding.

Thank you for understanding.

 

Holiday Advisory (December 8, 2023)

To our valued clients,

All our branches nationwide will be closed on December 8, 2023 (Friday) in observance of the Feast of the Immaculate Conception.

We encourage you to perform your transactions before or after the activities to avoid any inconvenience.

Thank you.

 

Clarification on SB Cards Corporation (November 27, 2023)

We would like to correct an online article released yesterday that referenced SB Cards Corporation, a non-operating entity of the Bank.

To be clear, Security Bank is not exiting its credit card business and, in fact, continues to innovate and serve its credit card customers. The credit card business has long been migrated into the operations of Security Bank from its subsidiary SB Cards Corp. and is proudly one of the Bank’s core offerings.

SB Cards Corp, was recently granted its request to shorten its corporate term by the SEC, given its dormant, non-operational status. This does not affect the Bank’s credit cards business, other than simplifying and making the organization more efficient.

Just recently, Security Bank’s Complete Cashback Platinum Mastercard won the New Consumer Lending Product of the Year at the Asian Banking and Finance Retail Awards. The Bank was also recently hailed as the Best Retail Bank in the Philippines by Alpha Southeast Asia.

Security Bank continues to deliver and expand its BetterBanking service for credit card customers, with new and exciting offers coming soon.

 

 

Holiday Advisory (November 27, 2023)

To our valued clients,

All our branches nationwide will be closed on November 27, 2023 (Monday) in observance of Bonifacio Day.

We encourage you to perform your transactions before or after the activities to avoid any inconvenience.

Thank you.

 

Scheduled System Activity (November 27, 2023)

Please be informed that we will have a scheduled system activity on November 27, 2023 from 2:00 pm to 7:00pm.

During this period, the Security Bank Mobile and Online (mobile and web), and DigiBanker will be temporarily unavailable.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activity (November 19, 2023)

Please be informed that we will have a scheduled system activity on Sunday, November 19, 2023 at 2:00 am until 8:00 am.

During this period, Security Bank Mobile and Online (mobile and web) will be temporarily unavailable.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

Scheduled System Activity (November 10-12, 2023)

Please be informed that we will have a scheduled system activity from Friday, November 10, 2023 until Sunday, November 12, 2023.

During this period, the following applications and services will be temporarily unavailable.

  • Friday, November 10, 2023:
    10:30 pm to 2:00 am (Saturday, November 11, 2023): Security Bank Online (SBOL2) account enrollment
  • Saturday, November 11, 2023:
    1:00 am to 4:00 am: Security Bank Mobile and Online (mobile and web)

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activity (November 9-26, 2023)

Please be informed that we will be upgrading our systems from November 9-26, 2023 in order to serve you better.

During this time, the following ATMs will be temporarily unavailable.

Date Time Site Address
November 9, 2023 10:00 am – 2:00 pm Makati Medical Center Ground Floor Hallway, Makati Medical Center Building, Makati City
Sucat SBC Building, Dr. A. Santos Avenue corner Peter Street, Sucat, Parañaque City
SM Bacoor ATM 2, Outside ATM Center, SM City Bacoor, General Aguinaldo Highway cor Tirona, Bacoor, Cavite
1:15 pm – 5:00 pm CIRCUIT MAKATI ATM Unit L2035, Level 2, Ayala Malls Circuit, Circuit Makati Hippodromo Street, Carmona, Makati City
NAIA Arrival 2/F Arrival Lobby, NAIA Complex, Pasay City
TaskUs Molino MDC 101 Building, Paliparan Rd, Molino IV, Bacoor, Cavite
4:15 pm – 8:00 pm SPI Global Parañaque 1 SPI Building, 1700 Pascor Dr., Parañaque
SPI Global Parañaque 2 SPI Building, 1700 Pascor Dr., Parañaque
November 10, 2023 10:00 am – 2:00 pm Mandaluyong GF, Shaw Center Mall, No. 360 Shaw Boulevard, Barangay Addition Hills, Mandaluyong City
Blumentritt Chinese General Hospital Compound, Blumentritt corner Aurora Boulevard, Sta. Cruz, Manila
Metro Antipolo Hospital 1348 Marcos Highway, Barangay Mayamot, Antipolo City
1:15 pm – 5:00 pm Eagle Cement G/F Smits Corporate Center, No.155 Edsa, Brgy Wack-Wack Mandaluyong City
Roxas Blvd Unit 103 VIP Building, Roxas Blvd cor. Nuestra Señora de Guia Street, Ermita, Manila
Sumulong G/F Silicon Building, 167 Sumulong Highway, Mayamot, Antipolo, Rizal
4:15 pm – 8:00 pm Pioneer Mandaluyong G/F Madison Square Plaza, Pioneer corner Sheridan Sts., Mandaluyong City
VVS Cold Storage 227 C3 Road corner North Bay Boulevard, Navotas City
Ortigas Hospital and Healthcare Center G/F, 88 Ortigas Ave. Extension, Cainta Rizal
November 11, 2023 10:00 am – 2:00 pm Alorica Center Makati 1 MJ Corporate Center- PEZA IT BLDG., M.J Corporate Plaza, 2310 Chino Roces Ave, Makati City, Manila
Alorica Center Makati 2 7/F Pantry Area, MJ Corporate Center – PEZA IT Bldg., MJ Corporate Plaza, 2310 Chino Roces Avenue, Makati City
Robinsons Magnolia UGF, Unit 107-A, Robinson Magnolia, Aurora Blvd., Dona Hemady Street, New Manila, Quezon City
Cloudstaff Philippines – Balibago New Street Building, Balibago Angeles City Pampanga
1:15 pm – 5:00 pm Alorica Techzone 20/F Techzone Building, Sen. Gil Puyat Street Makati City
New Point Mall Nepo Center, Angeles City, Pampanga
K Servico 111 12th Avenue, Barangay Socorro, Cubao Quezon City
4:15 pm – 8:00 pm San Lorenzo Place ATM Second Floor, B 31 – 32, San Lorenzo Place Mall, Makati City
Novaliches Bayan 897 Quirino Highway, Gulod, Novaliches, Quezon City
November 12, 2023 10:00 am – 2:00 pm Alorica Alabang Northgate Northgate Cyber Zone – PEZA IT Bldg., Plaza Building B & C, Northgate Cyber Zone, Filinvest Corporate City, Alabang, Muntinlupa City
Alorica Fort Bonifacio Philplans Corporate Center, 10th Ave. cor., Kalayaan Ave, Taguig
Adamson University 900 San Marcelino St. Ermita Manila
Builder’s Warehouse Malolos G/F Units 1-8 D’ Eminent Place Commercial Building Brgy. Pagaladona Remedios Trinidad, Baliuag, Bulacan
1:15 pm – 5:00 pm Alorica Madrigal Alabang Philamlife IT Building – PEZA IT Bldg., 8th F Philamlife Building, 1207 Acacia Ave., Madrigal Business Park, Brgy. Ayala Alabang, Muntinlupa
Fort Icon Plaza 5th Avenue corner 25th Street, Bonifacio Global City, Taguig City, Metro Manila
Taft Nakpil SM Lazo Clinics,  Taft Avenue corner Nakpil Street, Malate, Manila
Rombe Philippines Mc Arthur Highway, Bulihan, Malolos City, Bulacan
4:15 pm – 8:00 pm ARB  Call Alabang 14th Floor, ARB Building, National Road, Brgy. Alabang, Muntinlupa
Baliwag Km 47, Brgy. Dampol I, Pulilan, Bulacan
November 13, 2023 10:00 am – 2:00 pm One Felicity Lower Ground Floor, Commonwealth Avenue, Quezon City
Artnature Manufacturing Canteen, Lot 2, First Philippines Industrial Park 1, Brgy. Sta. Anastacia, Sto. Tomas Batangas
Cauayan Isabela #076 Maharlika Highway, Cauayan City, Isabela
Olongapo G/F, C & C Business Center, No. 730 Rizal Avenue, East Tapinac, Olongapo City.
1:15 pm – 5:00 pm Quezon Avenue – West Triangle 1389 Quezon Avenue, Quezon City
Lipa C.M. Recto Avenue, Lipa City, Batangas
Isabela Hospital National Highway, Brgy. Ipil Echague Isabela
4:15 pm – 8:00 pm A. Roces Avenue 83 Don A. Roces Avenue, Brgy. Laging Handa, Quezon City
Santiago Evisan warehouse
November 16, 2023 10:00 am – 2:00 pm Better Banking On The Go (ATM) 99, 1604 Eulogio Rodriguez Jr. Ave, Pasig, 1604 Metro Manila
Clark Angeles ATM 2 Unit 03, Ground Floor, Clark Center 10, Berthaphil Clark Center, Jose Abad Santos Ave., Clark Freeport Zone, Angeles City Pampanga
Regalado Fairview Angelus Bldg. 22 Regalado Avenue West Fairview Quezon City
Alabang Kawasaki Barrio Cupang, East Service Road, Muntinlupa
1:15 pm – 5:00 pm Capitol Commons ATM Ground Level GL – 219, Unimart Capitol Commons, Meralco Avenue corner Shaw Boulevard, Brgy. Oranbo, Pasig City
Angeles SBC Building, McArthur Highway, Balibago, Angeles City
Banawe Malaya MARO RLMC Building, #655 & #663 Banawe Street, Brgy. St. Peter, Quezon City
4:15 pm – 8:00 pm Tomas Morato G/F Maine Building, Tomas Morato Avenue, Quezon City
DELSA Inc. KM. 24, East Service Road, Bo. Cupang, Muntinlupa City
The Malayan Plaza Unit G2, GF Malayan Plaza Building, ADB Avenue corner Opal Road, Ortigas Center Pasig City
November 17, 2023 10:00 am – 2:00 pm Katipunan G/F Xanland Condominium Building, Katipunan Avenue, Quezon City
Calapan Mindoro GF H&M Center Bldg. J.P. Rizal St., Brgy. Camilmil,  Calapan City, Oriental Mindoro
Sumifru Philippines Corp. KM 20 Buhisan, Tibungco, Pan-Philippine Highway, Bunawan, Davao, Davao Del Sur
Camp John Hay The Forest Lodge Hotel at Camp John Hay, Loakan, JHSEZ, Baguio City
1:15 pm – 5:00 pm Luna Goco Medical Center J.P. Rizal St., Brgy. Lalud, Calapan, Oriental Mindoro
Alorica Mezza SM Mezza Strip IT Center – PEZA IT Bldg., 2/F SMDC Mezza Residences, Aurora Blvd., corner Araneta Avenue, Brgy. Dona Imelda, Quezon
La Trinidad Brgy. Pico, Km. 5 National Highway, La Trinidad, Benguet
November 18, 2023 10:00 am – 2:00 pm Tordesillas ATM Unit 104-B, Three Salcedo Condominium, Brgy. Bel Air, Makati City
ANZ MDC 100 G/F, E. Rodriguez Jr. Avenue corner Eastwood Avenue, Quezon City
Alorica Centris 1 G/F, Eton Centris – PEZA IT Bldg., Three Cyberpod Centris, South Tower, EDSA cor. Quezon Ave., Brgy. Pinyahan, Diliman District, Quezon City
Alorica Centris 2 G/F, Eton Centris – PEZA IT Bldg., Three Cyberpod Centris, South Tower, EDSA cor. Quezon Ave., Brgy. Pinyahan, Diliman District, Quezon City
Alorica Centris 3 G/F, Eton Centris – PEZA IT Bldg., Three Cyberpod Centris, South Tower, EDSA cor. Quezon Ave., Brgy. Pinyahan, Diliman District, Quezon City
General Tuna Corporation Purok Lansong, Brgy. Tambler, General Santos City, South Cotabato
Ramcar Dormitory 2, Sta. Maria Industrial Park, Bo. Bulac, Sta. Maria, Bulacan
1:15 pm – 5:00 pm ACCM Makati G/F, ATM Center, AIM Conference Center, Benavidez cor Trasierra Sts., Legaspi Village, Makati City
KCC Gensan Basement, ATM6, KCC Mall of Gensan, J. Catolico Sr. Ave. General Santos City
RAMCAR 2 PBI Bulacan Plant, SMIP Compound, Brgy. Bulac, Sta. Maria Bulacan
November 19, 2023 10:00 am – 2:00 pm Alorica Cubao 1 Cyberpark Building One- PEZA IT Bldg., Lot 1, Cyberpark, Araneta Center, Cubao, Quezon City
Alorica Cubao 2 6/F, Cyberpark Building One – PEZA IT Bldg., Lot 1, Cyberpark, Araneta Center Cubao, Quezon City
Manulife Cebu 2F, Manulife Center, The Mactan Newtown, Mactan Circumferential Road, Brgy. Mactan, Lapu Lapu City, Cebu 6015
Ramos General Hospital 769 P. Hilario St. Barangay Ligtasan, Tarlac City
1:15 pm – 5:00 pm E. Rodriguez 970 E. Rodriguez Sr. Avenue, Quezon City
Indiana Aerospace IAU Town Center, Kagudoy Road, Lapu-Lapu City, 6015 Cebu
Tarelco TARELCO I Office, Amacalan, Gerona, Tarlac
4:15 pm – 8:00 pm E. Rodriguez New York Avenue 1791 E. Rodriguez Sr. Ave,. Near corner New York Street., Quezon City
Tarlac – Tanedo Corner Zafiro Street, F. Tanedo Street, Tarlac City
November 20, 2023 10:00 am – 2:00 pm SPI Global Dumaguete 1 LP Information Technology Park, Jose Romero Sr. Street, Bagacay Dumaguete City, Negros Oriental
SPI Global Dumaguete 2 LP Information Technology Park, Jose Romero Sr. Street, Bagacay Dumaguete City, Negros Oriental
Kabankalan Milza Arcade 3, J.Y. Perez Avenue, Brgy. Talubangi, Kabankalan, Negros Occidental
Davao Matina IT Park G/F, Plaza Luisa II, Matina IT Park, McArthur Highway, Matina Davao City
EDSA Kalookan No. 512 EDSA near corner Urbano Plata St. Kalookan City
1:15 pm – 5:00 pm Alorica Davao 3 Building 2, 2F Pantry, Matina IT Park – PEZA IT Bldg., Luisa Bldg. Two, Matina IT Park, McArthur Highway, Talomo District, Matina Davao City
Malabon Potrero Units 8 & 9 G/F Mary Grace Bldg., 142 Mc Arthur Highway, Potrero, Malabon City
November 21, 2023 10:00 am – 2:00 pm Bacolod Queen of Mercy LN Agustin Drive, Eroreco Subd., Brgy. Mandalagan, Bacolod City, Negros Occidental
Cabanatuan Dr. D Building,  Del Pilar Street, Cabanatuan City, Nueva Ecija
Bayleaf Cavite Governor’s Drive, Brgy. Manggahan, General Trias Cavite
Sunscor Toril Sunscor Grocerama, Saavedra St., corner J.Dela Cruz St., Toril, Davao del Sur
1:15 pm – 5:00 pm IQOR Bacolod Two San Parq, San Antonio Park Square, Lacson St., Bacolod
South Imus D.C. Ilano BLVD, Imus, 4103 Cavite
November 22, 2023 10:00 am – 2:00 pm Naga Ground Floor THE RAD Building, Panganiban Drive corner Blumentritt Street, Barangay Tinago, Naga City, Camarines Sur
PELCO 3 Pampanga III Electric Cooperative Inc., McArthur Highway, Sampaloc, Apalit Pampanga
Dasureco Dasureco HO, Brgy. Cogon, Digos City, Davao del Sur
Nuciti Batangas G/F (Right side entrance), Nuciti Central, P. Burgos St., Batangas City, Batangas
November 23, 2023 10:00 am – 2:00 pm Alorica San Nicolas, Ilocos The VYV Building – PEZA IT Building, 2/F Valdez Center, Brgy. San Francisco, San Nicolas, Ilocos Norte
Robinsons Place Pavia ATM 03, Pavia Iloilo
Zamboanga Veterans Ave., Zamboanga City
Koronadal Hotel Eighty-Eight, Ground Floor, General Santos Drive, Koronadal City, South Cotabato
November 24, 2023 10:00 am – 2:00 pm Surigao San Nicolas cor., Diez Streets, Surigao City
Eagle Cement 2 Eagle Cement Plant, Brgy. Akle, San Ildefonso, Bulacan
San Pablo Rizal Avenue corner P. Zamora Street, San Pablo, Laguna
Davao Lanang J.P Laurel Highway, West Insular Village, Phase 3, Lanang, Davao City
1:15 pm – 5:00 pm VXi Cybergate Delta 2nd floor, Pantry Area, Cybergate Delta, JP Laurel Ave., Davao City
4:15 pm – 8:00 pm Gaisano Davao Upper Ground Level, Gaisano Mall of Davao, J.P. Laurel Avenue, Davao City
November 25, 2023 10:00 am – 2:00 pm Alorica Davao 1 Building 1, 2F Pantry, Matina IT Park – PEZA IT Bldg., Luisa Bldg. One, Matina IT Park, McArthur Highway, Talomo District, Matina Davao City
Alorica Davao 2 GF Hallway, Matina IT Park – PEZA IT Bldg., Luisa Bldg. One, Matina IT Park, McArthur Highway, Talomo District, Matina Davao City
Alorica Davao 4 MatinaIT Park -PEZA IT Bldg., Luisa BldgOne, MatinaIT Park, MacArthur Hwy, TalomoDistrict, Matina, Davao City
Alorica Cebu 5/F, Skyrise 1 Building, Blk. 2 Lot 4, Cebu IT Park, Apas Cebu City
Alorica Marikina Blue Wave Marikina IT Center – PEZA IT Bldg., 2/F Blue Wave Strip Mall 2, Sumulong Highway cor. Gil Fernando Avenue, Marikina City
1:15 pm – 5:00 pm Cebu A.S. Fortuna N.S. Building, AS Fortuna St., Banilad, Mandaue City Cebu
Associated Wire Corporation of the Philippine GF 41 Amang Rodriguez Ave., Santolan, Pasig City
4:15 pm – 8:00 pm Cebu Conduent 1 – 6F Skyrise 1  (Pantry) 6th Floor, Skyrise 1 Building, Cebu IT Park, Lahug Cebu City
Natasha Natasha Head Office, 1610 Amang Rodriguez Ave., Brgy. Dela Paz, Pasig City 1607
November 26, 2023 10:00 am – 2:00 pm Cloudstaff Philippines – SM Clark 4th Floor, SM Tower 5, SM City Clark, M.A. Roxas St, Malabanias, Angeles City, Pampanga
Ampleon Canteen Area, Binary Street, Light Industry and Science Park 1, Diezmo Cabuyao City Laguna
Luisita IWS1 IWS – LUISITA INDUSTRIAL PARK, SAN MIGUEL
Shangri-La Mactan G/F Lobby Area, Punta Engano Road, Mactan, LapuLapu City, Cebu
1:15 pm – 5:00 pm Alorica Clark 4/F, Business Center 4 & 5, Philexcel Business Park, M.A. Roxas Highway, Clark Freeport Zone, Angeles Pampanga
SPI Global Calamba SPI Building, Carmelray Park II, Calamba Laguna
Luisita IWS3 LIP San Miguel, Tarlac City
4:15 pm – 8:00 pm VXI SM Clark 2nd Floor, CDM ll, SM City Clark, Clark Avenue, Clark Freeport, Angeles Pampanga

 

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activity (November 5, 2023)

Please be informed that we will have a scheduled system activity on Sunday, November 5, 2023 at 1:00 am until 2:35 am.

During this period, Security Bank Mobile and Online (mobile and web) will be temporarily unavailable.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activity (November 4, 2023)

Please be informed that we will have a scheduled system activity on Saturday, November 4, 2023 at 12:00 am until 7:00 am.

During this period, eGiveCash (eGC) services will be temporarily unavailable.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Holiday Advisory (October 30 and November 1-2, 2023)

To our valued clients,

All our branches nationwide will be closed on October 30, 2023 (Monday) in observance of the Barangay and Sangguniang Kabataan Elections per Malacañang Proclamation No. 359 and on November 1-2, 2023 (Wednesday-Thursday) in observance of All Saints’ Day and All Souls’ Day per Malacañang Proclamation No. 986.

We encourage you to perform your transactions before or after the activities to avoid any inconvenience.

Thank you.

 

Scheduled System Activity (October 27, 2023)

Please be informed that we will have a scheduled system activity from Friday, October 27, 2023 at 6:00 pm until 11:00 pm.

During this period, eKYC services will be temporarily unavailable.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activity (October 24-25, 2023)  

Please be informed that we will have a scheduled system activity from Tuesday, October 24, 2023 at 11:00 pm until Wednesday, October 25, 2023 at 4:00 am.

During this period, the following applications and services will be temporarily unavailable:

  • Security Bank Mobile and Online (mobile and web)

Scheduled System Activity (October 21-22, 2023)  

Please be informed that we will have a scheduled system activity from Saturday, October 21, 2023 at 10:00 pm until Sunday, October 22, 2023 at 6:00 am.

During this period, the following applications and services will be temporarily unavailable:

  • Saturday, October 21, 2023:
    • 10:00 pm to 6:00 am (Sunday, October 22, 2023):
      • Outgoing and incoming transfers with other banks via InstaPay
  • Sunday, October 22, 2023:
    • 12:00 am to 6:00 am:
      • Security Bank Mobile and Online (mobile and web)
      • DigiBanker

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activities (October 14-15, 2023)

Please be informed that we will have scheduled system activities on Saturday, October 14, 2023 and Sunday, October 15, 2023.

During this period, the following applications and services will be temporarily unavailable:

  • Saturday, October 14, 2023:
    • 12:15 am to 4:45 am:
      • Security Bank QR Pay
  • Sunday, October 15, 2023:
    • 10:00 pm (Saturday, October 14, 2023) to 7:00 am:
      • InstaPay on Security Bank Mobile and Online (mobile and web) and DigiBanker 2
    • 12:30 am to 7:00 am:
      • Security Bank Mobile and Online (mobile and web)
      • DigiBanker 2

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activities (October 7 and 8, 2023)

Please be informed that we will have scheduled system activities on Saturday, October 7, 2023 and Sunday, October 8, 2023.

During this period, the following applications and services will be temporarily unavailable:

  • Saturday, October 7, 2023:
    • 12:00 am to 6:00 am:
      • eGiveCash (eGC)
  • Sunday, October 8, 2023:
    • 11:00 pm (Saturday, October 7, 2023) to 6:00 am:
      • Trade and Supply Chain Portal
      • InstaPay on Security Bank Mobile and Online (mobile and web)
    • 1:00 am to 6:00 am:
      • Security Bank Mobile and Online (mobile and web)
    • 1:00 am to 10:00 am:
      • eKYC

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Adjusted banking hours of CDO-Limketkai Branch (October 21, 2023)

To our valued clients,

Please be informed that effective on October 21, 2023, CDO-Limketkai branch will be open from 9:00 am to 4:30 pm, Monday to Friday.

Thank you.
 

Scheduled System Activities (September 23-24, 2023)

Please be informed that we will have scheduled system activities from Saturday, September 23, 2023 until Sunday, September 24, 2023.

  • From 12:00 am to 2:00 am on Saturday, September 23, 2023, the following applications and services will be temporarily unavailable:
    • Security Bank Mobile and Online (mobile and web)
    • eKYC
  • From 10:00 pm on Saturday, September 23, 2023 until 9:00 am on Sunday, September 24, 2023, the following applications and services will be temporarily unavailable:
    • DigiBanker 1 & 2
    • eGiveCash (eGC)
    • eKYC
    • Hotline
    • Payment channels (e.g., InstaPay, PESONet, etc.)
    • POS and online transactions
    • Security Bank ATMs, ATMs with Cash Deposit (ATM CD), and Cash Acceptance Machines (CAMs)
    • Security Bank debit and credit cards
    • Security Bank Mobile and Online (mobile and web)
    • Security Bank QR Pay
    • Trade and Supply Chain Portal

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activity (September 18, 2023)

Please be informed that we will have a scheduled system activity on September 18, 2023, from 12:00 AM to 2:00 AM.

During this period, the following applications and services will be temporarily unavailable:

  • Security Bank Online (SBOL 2) Mobile App

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Advisory: Always protect yourself from fraudsters pretending to be from Security Bank

To our valued customers,

For the safety of your account, please transact only with authorized Branch personnel stationed in our branch’s counter areas/desks during banking hours to avoid any unauthorized transactions.

You may also reach out through our other official channels for your inquiries and concerns:

  • Call our Customer Service Hotline at (02) 8887-9188
  • Email us at [email protected]
  • Enroll and transact anytime with Security Bank Online (SB Online)
  • Message us at our official Security Bank Facebook page

Please be guided accordingly.

Thank you.

We’ve updated our Terms and Conditions for our Deposit Products

 

Revised the provisions below::

JOINT ACCOUNTS

In the payment of funds or transaction of other business on the account, during the lifetime of all the joint accountholders, the BANK shall follow the authority given by the Depositors in the ADF thus, any one, any two, any three, all, etc. Any of the Depositors may deposit and endorse for deposit in the account, checks, drafts, bills of exchange and/or other instruments for the payment of money payable or purporting to belong to any one or more of the Depositors. The BANK is authorized to honor and pay any debit from the account instruction, issued checks or other written orders by any one, any two, or all of the Depositor/s in accordance with the authority so given by them in the ADF, all without the need of inquiry by the BANK as to the use or disposition of the funds so withdrawn. The Depositors are jointly and severally liable for the payment of any obligation to the BANK in connection with the operation of the account.

For Bank Certification, the request should be signed by ALL signatories if not all accountholders will be reflected therein.

In the event of death of a Depositor, the BANK shall freeze or hold any withdrawal from an account maintained by such Depositor upon knowledge of said Depositor’s death. The release of the hold shall be subject to the submission of the other requirements of the BANK for deceased Depositor accounts and collection of 6% FWT from the total proceeds, as may be applicable, pursuant to R.A. 10963 (TRAIN LAW) and its implementing rules and regulations.

This change will take effect on November 10, 2023. To view the updated Terms and Conditions, copy this address and paste it directly into your browser:

– https://www.securitybank.com/wp-content/uploads/2023/09/Terms-and-Conditions-Individual-as-of-11.10.2023-v2.pdf

– https://www.securitybank.com/wp-content/uploads/2023/09/Terms-and-Conditions-Sole-Prop.-I-Business-11.10.2023-v2.pdf

Please be guided accordingly.

Thank you.

 

Scheduled System Activities (September 9 and 10, 2023)

Please be informed that we will have scheduled system activities on Saturday, September 9, 2023 and Sunday, September 10, 2023.

During this period, the following applications and services will be temporarily unavailable:

  • Saturday, September 9, 2023:
    • 12:00 am to 3:00 am:
      • Payment channels (e.g., InstaPay, PESONet, etc.)
    • 12:00 am to 6:00 am:
      • Security Bank Mobile and Online (mobile and web)
    • 4:00 am to 5:15 am:
      • Payment channels (e.g., InstaPay, PESONet, etc.)
      • POS and online transactions
      • Security Bank ATMs, ATMs with Cash Deposit (ATM CD), and Cash Acceptance Machines (CAMs)
      • Security Bank debit and credit cards
      • Security Bank QR Pay
  • Sunday, September 10, 2023:
    • 12:00 am to 6:00 am:
      • eGiveCash (eGC)
    • 4:00 am to 5:15 am:
      • Payment channels (e.g., InstaPay, PESONet, etc.)
      • POS and online transactions
      • Security Bank ATMs, ATMs with Cash Deposit (ATM CD), and Cash Acceptance Machines (CAMs)
      • Security Bank debit and credit cards
      • Security Bank QR Pay

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

An update on Peso RTGS Operation (September 1, 2023)

To our valued clients,

Please be informed that the Bangko Sentral ng Pilipinas (BSP) and the Philippine Clearing House Corporation (PCHC) have announced no clearing and settlement for today, Friday, September 1, 2023. Our branches will continue to accept check deposits today but will be safekept only for processing on Monday, September 4, 2023, for clearing on Tuesday, September 5, 2023. 

Late check deposits yesterday, Thursday, August 31, 2023 will be cleared on Monday, September 4, 2023.

Thank you.

 

Holiday Advisory (August 28, 2023)

To our valued clients,

All our branches nationwide will be closed on August 28 (Monday) in observance of National Heroes Day, per Malacañang Proclamation No. 90.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you.

 

Scheduled System Activity (August 26-27, 2023)

Please be informed that we will have a scheduled system activity from Saturday, August 26, 2023 at 10:00 pm until Sunday, August 27, 2023 at 7:00 am.

During this period, the following applications and services will be temporarily unavailable:

  • Security Bank ATMs and CAMs
  • Security Bank debit cards and cash cards
  • Security Bank Online (web and mobile app)
  • DigiBanker
  • Cash and Trade Portal
  • Hotline and IVRS
  • Salary Advance
  • eGiveCash (eGC)
  • InstaPay
  • PESONet
  • Online transactions and POS
  • Corporate website
  • Branches
  • Payroll
  • SALAD

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Holiday Advisory (August 21, 2023)

To our valued clients,

All our branches nationwide will be closed on August 21 (Monday) in observance of Ninoy Aquino Day, per Malacañang Proclamation No. 90.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you.

 

Scheduled System Activity (August 20, 2023)

Please be informed that we will have a scheduled system activity on Sunday, August 20 from 2:00 am to 8:00 am.

During this period, the following applications and services will be temporarily unavailable:

  • Security Bank Online (web and mobile app)
  • DigiBanker, Cash and Trade Portal
  • IVRS, Salary Advance, and eGiveCash (eGC)
  • InstaPay and PESONet

All Security Bank ATMs will remain accessible. However, ATM withdrawals will be limited to PHP10,000 per transaction during this period.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Extended Scheduled System Activity (August 6, 2023)

To our valued clients,

Our scheduled system activity today August 6, 2023 (Sunday) has been extended. As such, the following will be temporarily unavailable (until 12:00 pm):

  • Security Bank Online (web and mobile app)

For concerns and queries, please contact our Customer Service Hotline (02) 8887-9188.

Thank you.

 

 

Scheduled System Activity (August 6, 2023)

Please be informed that we will have a scheduled system activity on Sunday, August 6, 2023 from 12:00 am to 9:00 am.

During this period, the following applications and systems may be temporarily unavailable:

  • Security Bank ATMs and CAMs
  • Security Bank debit cards and cash cards
  • Security Bank Online (web and mobile app)
  • DigiBanker
  • Cash and Trade Portal
  • Hotline and IVRS
  •  
  • Salary Advance (SALAD)
  • eGiveCash (eGC)
  • InstaPay
  • PESONet
  • Online transactions and POS
  • eKYC
  • Corporate website

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

 

Scheduled System Activity (August 5, 2023)

Please be informed that we will have a scheduled system activity on Saturday, August 5, 2023 from 2:00 am to 6:00 am.

During this period, the following will be temporarily unavailable:

  • eGiveCash (eGC)

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

 

 

Branch Advisory (July 28, 2023)

To our valued clients, please be informed that the following branch will be closed today, July 28 (Friday) due to the monsoon enhanced by Typhoon Egay:

  • Bocaue

The following branches will have shortened hours:

  • Balanga (until 1:30 pm)
  • Baliwag (until 2:30 pm)
  • Malolos (until 2:30 pm)

 

 

Branch Advisory (July 26, 2023)

To our valued clients, please be informed that the following branches will be closed today, July 26 (Wednesday), due to Typhoon Egay:

  •  
  •  
  •  
  •  
  •  
  •  
  •  
  • Baguio-BGH
  • Cauayan
  • Dagupan
  • Dagupan-Lucao
  • Laoag
  • Santiago
  • Tuguegarao
  • Tuguegarao Buntun
  • Vigan

The following branches will have shortened hours:

  • Baguio (until 12:00 pm)
  • La Trinidad (until 12:00 pm)
  • La Union (until 12:00 pm)
  • Urdaneta (until 12:00 pm)

 

 

Branch Advisory (July 25, 2023)

To our valued clients, please be informed that the following branches will be closed today, July 25 (Tuesday), due to Typhoon Egay:

  • Tuguegarao
  • Tuguegarao Buntun

 

Branch Advisory (July 24, 2023)

To our valued clients, please be informed that all our Bulacan branches will be closed today, July 24 (Monday), in compliance with the suspension of work declared by the local government of Bulacan due to inclement weather:

  • Baliwag
  • Bocaue
  • Malolos
  • Meycaucayan
  • Plaridel
  • Sta. Maria

 

 

Branch Advisory (July 24, 2023)

To our valued clients, please be informed that all our branches nationwide will be open on July 24 (Monday) to deliver you BetterBanking service. Normal banking hours will be observed.

 

 

 

System Activity Update (July 22, 2023)

To our valued clients, please be informed that our Security Bank Online app is now fully functioning. Once again, we apologize for the inconvenience and look forward to serving you better.

 

 

List of Open Branches on July 22, 2023

Branch Banking Hours Address
A. LINAO-PACO 9:00am to 4:30pm; Monday to Friday; 10:00am to 3:00pm; Saturday Units 1644 and 1646 along Angel Linao St., Paco, Manila
ALABANG ACACIA 9:00 A.M. to 1:00 P.M. Saturday Ground Floor, Kingston Tower, Acacia Avenue, Madrigal Business Park, Alabang, Muntinlupa City
ALIMALL 10:00 A.M. to 5:30 P.M.; Monday to Saturday Level 2 Alimall, P. Tuazon St., Cubao, Quezon City
ANGELES 9:00 A.M. to 1:00 P.M. Saturday SBC Building, McArthur Highway, Balibago, Angeles City
AYALA MALLS MANILA BAY 10:00 A.M. to 2:00 P.M. Saturday Space 2022, 2nd Floor, Ayala Malls Manila Bay, Macapagal Boulevard corner Aseana Avenue, Paranaque City
BACOLOD-NORTH DRIVE 9:00 A.M. to 4:30 P.M. Monday to Friday; 9:00 A.M. to 3:00 P.M. Saturday SBC Building, BS Aquino Drive corner Hilado Extension, Bacolod City
BAGUIO 9:00am to 4:30pm; Monday to Friday; 9:00am  to 1:00pm Saturday SBC Building, Abanao Street corner Shagem Street, Baguio City
BLUMENTRITT 9:00am to 4:30pm; Monday to Friday;  9:30 am to 2:30 pm Saturday Chinese Gen. Hospital Comp., Blumentritt corner Aurora Blvd., Sta. Cruz, Manila
CABANATUAN 9:00 A.M. to 1:00 P.M. Saturday Dr. D Building,  Del Pilar Street, Cabanatuan City, Nueva Ecija
CALAMBA-CROSSING 9:00 A.M. to 1:00 P.M. Saturday National Highway, Calamba, Laguna
CDO-LIMKETKAI 9:00 am – 4:30 PM Monday-Friday; 10:00 AM-3:00 PM Saturday 1st level, East Concourse Annex Bldg., Limketkai Mall, Cagayan de Oro City
CEBU-BUSINESS PARK 9:00am to 4:30pm; Monday to Friday;  11:00am to 4:00pm Saturday Unit 1,2 & 3, Philam Life Center Cebu, Cardinal Rosales Avenue corner Samar Loop, Cebu Business Park, Cebu City
CIRCUIT CITY-MAKATI 10:00 A.M. to 2:00 P.M. Saturday Unit L2035, Level 2, Ayala Malls Circuit, Circuit Makati Hippodromo Street, Carmona, Makati City
CONGRESSIONAL TOWER 9:00 A.M. to 1:00 P.M. Saturday Congressional Town Center, No. 23 Congressional Avenue, Brgy. Bahay Toro, Quezon City
DASMARIÑAS 9:00 A.M. to 1:00 P.M. Saturday Gen. Emilio Aguinaldo Highway., Dasmariñas, Cavite
DAVAO-MONTEVERDE 9:00am to 4:30pm; Monday to Friday;  12:00nn to 4:00pm; Saturday Monteverde corner Bruno Gempesaw Sts., Davao City
DAVAO-RIZAL 9:00 A.M. to 4:30 P.M. Monday to Friday; 12:00nn to 4:00pm; Saturday GF, Philam Life Building, Rizal Street, Davao City
DEL MONTE 9:00 A.M. to 1:00 P.M. Saturday G/F SBC Bldg., Lot 19-B Blk 344 Del Monte Avenue, Quezon City
DILIMAN-MATALINO 9:00am to 4:30pm; Monday to Friday; 9:00am to 1:00pm Saturday GF, PM Apartments, No. 24 Matalino Street, Brgy. Central, Diliman, Quezon City
E. RODRIGUEZ-SLMC 9:00 A.M. to 1:00 P.M. Saturday Units 104 to 107 Medical Arts Building (MAB), St. Luke’s Medical Center, E. Rodriguez Sr. Avenue, Quezon City
EASTWOOD 9:00 A.M. to 1:00 P.M. Saturday Unit LG3-5 to Unit LG3-6, Ground Floor Le Grand 3, E-Commerce Avenue, Eastwood, Quezon City
FORT BONIFACIO-SLMC 9:00am to 5:30pm; Monday to Saturday Ground Floor, Medical Arts Building, St. Luke’s Medical Center,  Fort Bonifacio Global City, Taguig
GENERAL SANTOS 9:00am to 4:30pm; Monday to Friday; 12:00pm to 4:00pm; Saturday Lot 1341 Ireneo Santiago Blvd., General Santos City
ILOILO JARO

9:00 A.M. to 4:30 P.M. Monday to Friday,

9:00 A.M. to 3:00 P.M. Saturday

Westwood Building, #422 E. Lopez Street, Brgy. Luna Jaro, 5000, Iloilo City
LAGRO 9:00 A.M. to 1:00 P.M. Saturday Km. 21 Quirino Highway, Lagro, Quezon City
LIPA MEDIX HOSPITAL 9:00 A.M. to 1:00 P.M. Saturday GF, Old MAB, Lipa Medix Hospital, National Highway, Lipa City, Batangas
LUCENA 9:00 A.M. to 1:00 P.M. Saturday Doña Cristina Bldg., corner Tagarao & Merchan Sts., Lucena City
MAIN OFFICE BRANCH (MOB) 9:00 A.M. to 1:00 P.M. Saturday 6776 Ayala Avenue, Makati City
MALOLOS 9:00 A.M. to 1:00 P.M. Saturday G/F Feliza Jazz Bldg., Mac Arthur Highway, Sumapang Matanda, Malolos City, Bulacan
MANDALUYONG 9:00 A.M. to 1:00 P.M. Saturday GF, Shaw Center Mall, No. 360 Shaw Boulevard, Barangay Addition Hills, Mandaluyong City
MANDAUE-NORTH ROAD 9:00am to 4:30pm; Monday to Friday;  11:00am to 4:00pm Saturday 31 J.P Rizal St. Insular Square, Brgy. Tabok, Mandaue City
MARIKINA 9:00 A.M. to 4:30 P.M. Monday to Saturday Bayan-Bayanan Avenue, Concepcion, Marikina
MARKET! MARKET! 9:30am to 5:00pm; Monday to Friday;  10:30am to 4:00pm; Saturday 157-AG/F, Market! Market! Mall, Bonifacio Global City, Taguig
ONGPIN 9:00 A.M. to 1:00 P.M. Saturday G/F Strata Gold, 738 Ongpin St., Binondo, Manila
PASIG C. RAYMUNDO 9:00 A.M. to 1:00 P.M. Saturday The Quorum Center, C. Raymundo Ave., Caniogan, Pasig City
PROMENADE-GREENHILLS 9:00am to 4:30pm; Monday to Friday; 10:30am to 2:30pm Saturday Unit No. 107 Ground Floor, Greenhills Promenade 3, Greenhills Shopping Center, San Juan City
ROBINSONS MAGNOLIA 10:00 A.M. to 5:30 P.M. Monday to Friday; 10:00 A.M. to 2:00 P.M. Saturday Ground floor Unit 107, 2047 Robinsons Magnolia, Aurora Boulevard corner Dona Hemady and N. Domingo Streets, New Manila, Quezon City
SAN FERNANDO 9:00 A.M. to 1:00 P.M. Saturday G/F Doña Sevilla Building, McArthur Highway, Brgy. Dolores, San Fernando City, Pampanga
SAN JUAN-F. BLUMENTRITT 9:00 A.M. to 1:00 P.M. Saturday One Roxas Square Building, F. Roxas cor. F. Blumentritt, San Juan City
San Lorenzo Place 10:00 A.M. to 2:00 P.M. Saturday Second Floor, B31-B32 San Lorenzo Place Mall, Makati City
SHANGRI-LA PLAZA EAST WING 10:00 AM – 5:30 PM Monday-Friday; 10:00 AM to 3:00 PM Saturday Unit 1001B, Lower Ground Level, East Wing, Shangri-la Plaza Mall, EDSA corner Shaw Boulevard,  Mandaluyong
SILVER CITY 9:00 A.M. to 1:00 P.M. Saturday G/F Silver City, Tiendesitas Complex Ortigas East, Brgy. Ugong, Pasig City
STA. ELENA 9:00am to 4:30pm; Monday to Friday; 9:00am to 1:00pm; Sunday 168 Shopping Mall, Sta. Elena St., Binondo , Manila
STA. ROSA-GREENFIELD 9:00am to 4:30pm; Monday to Friday; 10:00am to 4:00pm  Saturday G/F, Unit 33 and 34, Laguna Central Mall, Greenfield City, Don Jose, Sta Rosa City, Laguna
SUCAT 9:00 A.M. to 1:00 P.M. Saturday SBC Building, Dr. A. Santos Avenue corner St. Peter Street, Sucat, Parañaque City
TACLOBAN RIZAL 9:00am to 4:30pm; Monday to Friday; 10:00am to 2:00pm Saturday Ground Floor Roqson Building, corner P. Burgos St. and Rizal Avenue, Tacloban City
TAGBILARAN 9:00am to 4:30pm; Monday to Friday;  11:00am to 4:00pm Saturday BMN Bldg. Carlos P. Garcia Avenue, Tagbilaran City, Bohol
TAYTAY-ORTIGAS EXT. 9:00 A.M. to 1:00 P.M. Saturday Km. 23 Ortigas Avenue Extension, Taytay, Rizal
TUGUEGARAO 9:00am to 4:30pm; Monday to Friday; 12:00nn to 4:00pm; Saturday A. Bonifacio corner Washington Sts., Centro, Tuguegarao, Cagayan
VALENZUELA 9:00 A.M. to 1:00 P.M. Saturday Km. 14 McArthur Highway, Malinta, Valenzuela City
WACK WACK 9:00 A.M. to 1:00 P.M. Saturday G/F Lee Gardens Condominium corner Shaw Boulevard and Lee Street, Wack Wack, Mandaluyong City

 

System Activity Update (July 20, 2023)

Please be informed that as of today 1:45 pm, July 20, 2023, our services and channels are back up and available. Operations are business as usual. We apologize for the inconvenience and appreciate your patience and understanding.

 

System Activity (July 19, 2023)

Please be informed that we’re currently experiencing some technical issues which may affect the following services:

  • Security Bank Online (web and mobile app)
  • DigiBanker
  • Cash and Trade Portal
  • Salary Advance (SALAD)
  • PESONet
  • Branches
  • Payroll
  • eKYC

We apologize for this inconvenience. Rest assured that our team is working to resolve these issues as soon as possible.

Thank you for understanding.

 

System Advisory (July 19, 2023)

Hello Security Bank Customer! We’re currently experiencing some technical issues which may delay posting of transactions and/or availability of funds in your account. We apologize for this inconvenience. Rest assured that our team is working to get these issues resolved as soon as possible. Thank you.

 

Scheduled System Activity (July 9, 2023)

Please be informed that we will have a scheduled system activity on Sunday, July 9, 2023 from 2:00 am to 5:15 am.

During this period, the following applications and systems will be temporarily unavailable:

  • Security Bank ATMs and CAMs – Credit card cash advance transactions will be unavailable
  • Security Bank Online (web and mobile app) – Credit card functionalities will be unavailable
  • Hotline and IVRS – Credit card options will be unavailable
  • Online transactions and POS – POS installment will be unavailable

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Holiday Advisory (June 28, 2023)

To our valued clients,

All our branches nationwide will be closed on June 28 (Wednesday) in observance of Eid’l Adha per Malacañang Proclamation No. 90.

For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188.

You may also visit Security Bank’s Facebook account or email the following:

Thank you.

 

Scheduled System Activity (June 25, 2023)

Please be informed that we will have a scheduled system activity on Sunday, June 25, 2023 from 2:00 am to 7:00 am.

During this period, the following applications and systems will be temporarily unavailable:

  • Security Bank ATMs and CAMs – Credit card cash advance transactions will be unavailable
  • Security Bank Online (web and mobile app) – Credit card functionalities will be unavailable
  • Hotline and IVRS – Credit card options will be unavailable
  • Online transactions and POS – POS installment will be unavailable

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activity (June 18, 2023)

Please be informed that we will have a scheduled system activity on Sunday, June 18, 2023 from 2:00 am to 5:00 am.

During this period, the following applications and systems will be temporarily unavailable:

  • Security Bank ATMs and CAMs – Credit card cash advance transactions will be unavailable
  • Security Bank Online (web and mobile app) – Credit card functionalities will be unavailable
  • Hotline and IVRS – Credit card options will be unavailable
  • Online transactions and POS – POS installment will be unavailable

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Transfer of Accounts Activity in Bambang Branch (June 16, 2023)

To all valued clients of Bambang Branch,

Please be informed that your branch will be conducting a transfer of accounts activity from 6:00 pm on June 16, 2023 (Friday) to 12:00 am on June 18, 2023 (Sunday).

We advise you to do your ATM or Security Bank Online transactions before the above period, as said channel may not be available during the transfer activity.

Thank you for understanding.
 

Holiday Advisory (June 12, 2023)

To our valued clients,

All our branches nationwide will be closed on June 12 (Monday) in observance of Independence Day, per Malacañang Proclamation No. 90.

For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188.

You may also visit Security Bank’s Facebook account or email the following:

Thank you.

 

Discontinuance of Saturday Banking of Ongpin (June 17, 2023)

New banking hours effective June 17, 2023:

  • 9:00 am to 4:30 pm; Monday to Friday

 

Scheduled System Activity (June 4, 2023)

Please be informed that we will have a scheduled system activity on Sunday, June 4, 2023 from 2:00 am to 6:00 am.

During this period, the following applications and systems will be temporarily unavailable:

  • Security Bank ATMs and CAMs
  • Security Bank debit cards and cash cards
  • Security Bank Online (web and mobile app)
  • DigiBanker
  • Cash and Trade Portal
  • Hotline and IVRS
  • eGiveCash (eGC)
  • InstaPay
  • PESONet
  • Online transactions and POS
  • Corporate website

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activity (June 3, 2023)

Please be informed that we will have a scheduled system activity on Saturday, June 3, 2023 from 12:00 am to 2:00 am.

During this period, the following platform will be temporarily unavailable:

  • InstaPay

We encourage you to perform your InstaPay transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activity (May 28, 2023)

Please be informed that we will have a scheduled system activity on Sunday, May 28, 2023 from 2:00 am to 10:00 am.

During this period, the following platform will be temporarily unavailable:

  • eGiveCash (eGC)

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activity (May 21, 2023)

Please be informed that we will have a scheduled system activity on Sunday, May 21, 2023 from 2:00 am to 8:00 am.

During this period, the following applications and services will be temporarily unavailable:

  • Security Bank Online (web and mobile app)
  • DigiBanker, Cash and Trade Portal
  • IVRS, Salary Advance, and eGiveCash (eGC)
  • InstaPay and PESONet

All Security Bank ATMS will remain accessible. However, ATM withdrawals will be limited to PHP10,000 per transaction during this period.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Adjusted banking hours of NAIA Branch (May 15, 2023)

To our valued clients,

Please be informed that effective on May 15, 2023, NAIA branch will be open from 9:00 am to 9:00 pm, Monday to Friday.

Thank you.

 

 

Scheduled System Activity (May 7, 2023)

Please be informed that we will have a scheduled system activity on May 7, 2023 (Sunday) from 12:00 am to 11:00 am.

During this period, the following will be temporarily unavailable:

  • Security Bank Cash and Trade Portal
  • InstaPay

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Customer Advisory (May 2, 2023)

To our valued clients,

Please be informed that we have updated the following provisions on our Safety Deposit Box (SDB) Agreement, which will apply to all existing SDB renters, effective May 5, 2023:

1. General Rules of SDB Rental

1.1 The Customer agrees that in the event of Customer’s death, the contents of the SDB will not be released until the Bank’s requirements for deceased depositors are complied with.

1.2 The Customer agrees to maintain the agreed Average Daily Balance (ADB) for his/her nominated debit account or his/her Total Relationship Balance (TRB).

CASA ADB TRB
Php1Million Php5Million

 

2. SDB Rental Fees

2.1 If the Customer’s nominated debit account has insufficient funds, or is closed, or no longer exists, the Bank shall have the right to debit the SDB Rental Fees from any of the Customer’s other existing Security Bank accounts bearing the same account name, excluding joint accounts.

 

3. Termination

3.1 The Bank may immediately terminate the agreement for the following:

3.1.1 If the customer fails to maintain either his/her ADB or TRB

3.1.2 If the Bank finds no other existing Security Bank account under the Customer’s name from which the SDB rental fees can be debited

3.1.3 For any valid reason that the Bank deems necessary

3.2 For Joint renters, the signatures of all joint renters on the “In case of SDB Termination” portion of the SDB Information, Authorization, and Register Form are required. Otherwise, a Special Power of Attorney (SPA) shall be required for termination.

3.3 Upon termination of the agreement, the Customer shall not be entitled to any refund or reimbursement of rental fees already paid to the Bank, except for Wealth Customers. 

For any inquiries or concerns regarding this update, please ask our Customer Advisors at any Security Bank branch for assistance.

Thank you.

 

Holiday Advisory (May 1, 2023)

To our valued clients,

All our branches nationwide will be closed on May 1 (Monday) in observance of Labor Day, per Malacañang Proclamation No. 90.

For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188.

You may also visit Security Bank’s Facebook account or email the following:

Thank you.

 

Holy Week Check Deposits

To our valued customers,

In view of the Holy Week / long holiday, check deposits will be available* for withdrawal as follows:

1. For checks deposited over the counter in SBC branches on April 5, 2023, Wednesday:

• For checks received within clearing cut-off time – available on April 11, 2023, Tuesday

• For checks received after clearing-off time – available on April 12, 2023, Wednesday

2. For checks deposited via Check Deposit Machines (CDM) from April 5, 2023, Wednesday after clearing cut-off time up to April 10, 2023, Monday – available on April 12, 2023, Wednesday

CDMs are installed in the following SBC Branches:

• Tordesillas

• San Lorenzo

• Capitol Commons

• Port Royale

• Circuit Makati

*Subject to clearing by the drawee bank.

Please be guided accordingly.

 

Holiday Advisory (April 6-7 and 10, 2023)

To our valued clients,

All our branches nationwide will be closed on April 6 (Thursday), April 7, (Friday) and April 10, 2023, (Monday) in observance of Maundy Thursday, Good Friday and the Day of Valor, per Malacañang Proclamation No. 90.

For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188.

You may also visit Security Bank’s Facebook account or email the following:

Thank you.

Scheduled System Activity (April 6-7, 2023)

Please be informed that we will have a scheduled system activity from April 6-7, 2023 (Thursday-Friday).

During this period, the following will be temporarily unavailable from 9:00 pm Thursday to 7:00 am Friday:

  • Full use of Security Bank debit cards and cash cards
  • Security Bank ATMs and CAMs
  • Security Bank Online (web and mobile app)
  • DigiBanker, Cash and Trade Portal IVRS, Salary Advance, and eGiveCash (eGC)
  • InstaPay and PESONet
  • Online transactions and POS

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Normal PhilPaSSplus / Clearing Operation Advisory

To our valued clients,

All branches will continue to follow their existing check-clearing cut-off time on April 5, 2023, following the advice of the Bangko Sentral ng Pilipinas (BSP) to observe regular PhilPaSS Plus/Clearing hours despite the announced half-day suspension of work in government offices under Memorandum Circular No. 16, dated March 31, 2023, from the Office of the President.

For any inquiries or concerns regarding this update, please ask our Customer Advisors at any Security Bank branch for assistance.

Thank you.

 

 

It’s the 2023 tax season!

The following branches will be open on April 1, 2023 (Saturday) to accept BIR collections:

Branch Banking hours
Baguio 9:00 am – 1:00 pm
CDO-Limketkai 10:00 am – 3:00 pm
Davao-Monteverde 12:00 pm – 5:00 pm
Fort Bonifacio-SLMC 9:00 am – 5:30 pm
Mandaue-North Road 11:00 am – 4:00 pm
Marikina 9:00 am – 4:30 pm
Ongpin 9:00 am – 2:00 pm
Sta. Rosa-Greenfield 10:00 am – 4:00 pm
Tacloban Rizal 10:00 am – 2:00 pm
Tagbilaran 11:00 am – 4:00 pm
Tuguegarao 12:00 pm – 4:00 pm

More BIR-accredited branches will also extend banking hours until 5:00 PM on weekdays from April 3 to 17, 2023:

Branch
Banking hours
Adriatico-P. Faura *
9:00 am – 5:00 pm
Alabang Acacia
9:00 am – 4:30 pm
Alabang-Northgate
9:00 am – 4:30 pm
Alicia *
9:00 am – 5:00 pm
Angeles *
9:00 am – 5:00 pm
Angeles-Mcarthur Highway
9:00 am – 4:30 pm
Angeles-Sto. Rosario
9:00 am – 4:30 pm
Aseana City *
9:00 am – 5:00 pm
Ayala Alabang
9:00 am – 4:30 pm
Baguio *
9:00 am – 5:00 pm
Baguio Bgh Rotonda *
9:00 am – 5:00 pm
Balanga *
9:00 am – 5:00 pm
Baliwag *
9:00 am – 5:00 pm
Balut *
9:00 am – 5:00 pm
Banawe-Kitanlad *
9:00 am – 5:00 pm
Banawe-Malaya *
9:00 am – 5:00 pm
Batangas *
9:00 am – 5:00 pm
Batino-Calamba *
9:00 am – 5:00 pm
Bel-Air *
9:00 am – 5:00 pm
Bf Parañaque
9:00 am – 4:30 pm
Bicutan
9:00 am – 4:30 pm
Biñan *
9:00 am – 5:00 pm
Buendia-Dian *
9:00 am – 5:00 pm
Butuan
9:00 am – 4:30 pm
C. Palanca-Quiapo
9:00 am – 4:30 pm
Cabanatuan *
9:00 am – 5:00 pm
Cabanatuan-Maharlika *
9:00 am – 5:00 pm
Cagayan De Oro-Osmeña
9:00 am – 4:30 pm
Calamba-Crossing *
9:00 am – 5:00 pm
Calapan *
9:00 am – 5:00 pm
Capitol Hills *
9:00 am – 5:00 pm
Cauayan *
9:00 am – 5:00 pm
Cdo-Limketkai
10:00 am – 5:30 pm
Cebu-Juan Luna *
9:00 am – 5:00 pm
Cebu-Osmeña *
9:00 am – 5:00 pm
Chino Roces Avenue-Don Bosco *
9:00 am – 5:00 pm
Clark-Angeles *
9:00 am – 5:00 pm
Clark-Medical City
9:00 am – 4:30 pm
Commonwealth *
9:00 am – 5:00 pm
Congressional *
9:00 am – 5:00 pm
Congressional Tower *
9:00 am – 5:00 pm
Connecticut-Greenhills *
9:00 am – 5:00 pm
Cubao *
9:00 am – 5:00 pm
Dagupan *
9:00 am – 5:00 pm
Dasmariñas *
9:00 am – 5:00 pm
Davao-Monteverde *
9:00 am – 5:00 pm
Del Monte *
9:00 am – 5:00 pm
Dela Rosa *
9:00 am – 5:00 pm
Dipolog
9:00 am – 4:30 pm
Divisoria-Sto. Cristo
9:00 am – 4:30 pm
Don Antonio Heights *
9:00 am – 5:00 pm
Dumaguete *
9:00 am – 5:00 pm
E. Rodriguez – Slmc *
9:00 am – 5:00 pm
E. Rodriguez *
9:00 am – 5:00 pm
Eastwood
10:00 am – 5:30 pm
Edsa-Kalookan *
9:00 am – 5:00 pm
Elcano
9:00 am – 4:30 pm
Emerald *
9:00 am – 5:00 pm
Ermita *
9:00 am – 5:00 pm
Evangelista-Quiapo
9:00 am – 4:30 pm
Fairview-Commonwealth *
9:00 am – 5:00 pm
Fort Bonifacio-Infinity *
9:00 am – 5:00 pm
Fort Bonifacio-Net Cube *
9:00 am – 5:00 pm
Fort Bonifacio-Slmc
9:00 am – 5:30 pm
Fort-Nac Tower *
9:00 am – 5:00 pm
Greenhills West *
9:00 am – 5:00 pm
Herrera *
9:00 am – 5:00 pm
Hv Dela Costa *
9:00 am – 5:00 pm
Iligan
9:00 am – 4:30 pm
Imus *
9:00 am – 5:00 pm
Juan Luna *
9:00 am – 5:00 pm
Kalookan *
9:00 am – 5:00 pm
Katipunan *
9:00 am – 5:00 pm
Koronadal
9:00 am – 4:30 pm
La Trinidad *
9:00 am – 5:00 pm
La Union
9:00 am – 4:30 pm
Laoag
9:00 am – 4:30 pm
Legazpi *
9:00 am – 5:00 pm
Lipa *
9:00 am – 5:00 pm
Lucena *
9:00 am – 5:00 pm
Main Office Branch (Mob) *
9:00 am – 5:00 pm
Makati Avenue-Constellation *
9:00 am – 5:00 pm
Malabon *
9:00 am – 5:00 pm
Malabon-Tugatog *
9:00 am – 5:00 pm
Malate *
9:00 am – 5:00 pm
Malinta-Paso De Blas *
9:00 am – 5:00 pm
Mandaluyong *
9:00 am – 5:00 pm
Mandaluyong-Edsa *
9:00 am – 5:00 pm
Mandaluyong-Greenfield *
9:00 am – 5:00 pm
Mandaluyong-Libertad *
9:00 am – 5:00 pm
Mandaluyong-Pioneer *
9:00 am – 5:00 pm
Mandaue *
9:00 am – 5:00 pm
Mandaue-North Road *
9:00 am – 5:00 pm
Marikina
9:00 am – 4:30 pm
Marikina-Gil Fernando Avenue
9:00 am – 4:30 pm
Maypajo *
9:00 am – 5:00 pm
Medical Plaza *
9:00 am – 5:00 pm
Mendiola *
9:00 am – 5:00 pm
Meycauayan *
9:00 am – 5:00 pm
Mindanao Avenue *
9:00 am – 5:00 pm
Molino *
9:00 am – 5:00 pm
Naga *
9:00 am – 5:00 pm
Naga Diversion Road *
9:00 am – 5:00 pm
Nieva *
9:00 am – 5:00 pm
Ninoy Aquino Avenue
9:00 am – 4:30 pm
Olongapo *
9:00 am – 5:00 pm
Ongpin
9:00 am – 4:30 pm
Ormoc
9:00 am – 4:30 pm
Ortigas-Greenhills *
9:00 am – 5:00 pm
P. Guevarra-Wilson *
9:00 am – 5:00 pm
Pandacan *
9:00 am – 5:00 pm
Pasay Libertad *
9:00 am – 5:00 pm
Pasay-Taft *
9:00 am – 5:00 pm
Paseo De Roxas *
9:00 am – 5:00 pm
Pasig Boulevard *
9:00 am – 5:00 pm
Pasig C. Raymundo *
9:00 am – 5:00 pm
Pasig Mabini *
9:00 am – 5:00 pm
Pasig Santolan *
9:00 am – 5:00 pm
Pasong Tamo *
9:00 am – 5:00 pm
Puerto Princesa *
9:00 am – 5:00 pm
Quezon Ave.-Capitol Medical *
9:00 am – 5:00 pm
Quezon Avenue-South Triangle *
9:00 am – 5:00 pm
Quirino Highway *
9:00 am – 5:00 pm
Reposo-J.P. Rizal *
9:00 am – 5:00 pm
Roman Square *
9:00 am – 5:00 pm
Roosevelt *
9:00 am – 5:00 pm
Rosario *
9:00 am – 5:00 pm
Roxas Boulevard *
9:00 am – 5:00 pm
Roxas City
9:00 am – 4:30 pm
Ruby Road-Ortigas *
9:00 am – 5:00 pm
Salcedo *
9:00 am – 5:00 pm
San Fernando *
9:00 am – 5:00 pm
San Fernando-Dolores
9:00 am – 4:30 pm
San Fernando-Sindalan
9:00 am – 4:30 pm
San Miguel Avenue *
9:00 am – 5:00 pm
San Pablo *
9:00 am – 5:00 pm
San Pedro *
9:00 am – 5:00 pm
Santiago
9:00 am – 4:30 pm
St. Ignatius-Katipunan *
9:00 am – 5:00 pm
Sta. Rosa *
9:00 am – 5:00 pm
Sta. Rosa-Greenfield *
9:00 am – 5:00 pm
Starmall Las Piñas
9:00 am – 4:30 pm
Subic *
9:00 am – 5:00 pm
Sucat *
9:00 am – 5:00 pm
Sumulong
9:00 am – 4:30 pm
Tacloban Rizal
9:00 am – 4:30 pm
Taft Nakpil *
9:00 am – 5:00 pm
Taft-Vito Cruz *
9:00 am – 5:00 pm
Tagbilaran *
9:00 am – 5:00 pm
Tarlac *
9:00 am – 5:00 pm
Taytay-Ortigas Ext.
9:00 am – 4:30 pm
Tektite Towers *
9:00 am – 5:00 pm
Tuguegarao *
9:00 am – 5:00 pm
Tuguegarao Buntun-Highway
9:00 am – 4:30 pm
Urdaneta **

– 9:00 am – 4:30 pm

(April 1-16, 2023)

– 9:00 am – 5:00 pm

(April 17, 2023)

Valenzuela *
9:00 am – 5:00 pm
Valle Verde *
9:00 am – 5:00 pm
Visayas Avenue-Project 6 *
9:00 am – 5:00 pm
Wack Wack *
9:00 am – 5:00 pm
West Avenue *
9:00 am – 5:00 pm
Zamboanga
9:00 am – 4:30 pm
Zamboanga-Canelar
9:00 am – 4:30 pm

*Will extend banking hours until 5:00pm on weekdays from April 3 to 17, 2023

**Will extend banking hours until 5:00pm on April 17, 2023 only

 

Scheduled System Activity (March 26, 2023)

Please be informed that we will have a scheduled system activity on March 26, 2023 (Sunday).

During this period, the following will be temporarily unavailable from 12:00 am to 8:00 am:

  • Security Bank ATMs and CAMs
  • Security Bank Online (web and mobile app)
  • DigiBanker
  • Corporate website
  • Online transactions and POS
  • Branches
  • Hotline and IVRS

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

Extended Scheduled System Activity (March 12, 2023)

To our valued clients,

Our scheduled system activity today March 12, 2023 (Sunday) has been extended. As such, the following platforms will be temporarily unavailable (until 12 pm):

  • Security Bank Online web and mobile app
  • DigiBanker Cash Portal and Trade Portal
  • IVRS, Salary Advance, and eGiveCash (eGC)
  • InstaPay and PESONet

For concerns and queries, please contact our Customer Service Hotline (02) 8887-9188.

Thank you.

Scheduled System Activity (March 12, 2023)

Please be informed that we will have a scheduled system activity on March 12, 2023 (Sunday).

During this period, the following will be temporarily unavailable from 12:00 am to 8:00 am:

  • Security Bank ATMs, CAMs
  • Security Bank Online (web and mobile app)
  • DigiBanker
  • Corporate Website
  • Online Transactions and POS
  • Branches
  • Hotline & IVRS

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

 

EDSA People Power Revolution Anniversary Advisory (February 25, 2023)

To our valued clients,

Please be advised of the revised schedules for some Security Bank branches for February 25, 2023 (Saturday):

Sta. Elena Open on Sunday
A. Linao 9:00 am – 1:00 pm
Blumentritt 9:00 am – 1:00 pm
Ongpin 9:00 am – 1:00 pm
Valenzuela 9:00 am – 1:00 pm
BF Parañaque 9:00 am – 1:00 pm
Starmall Las Piñas 9:00 am – 1:00 pm
Dasmariñas 10:00 am – 2:00 pm
Ayala Malls Manila Bay 10:00 am – 2:00 pm
Market!Market! 9:00 am – 1:00 pm
Fort SLMC 9:00 am – 1:00 pm
Sta. Rosa Greenfield 9:00 am – 1:00 pm
Calamba Crossing 10:00 am – 2:00 pm
Lipa Medix 9:00 am – 1:00 pm
Batangas 9:00 am – 1:00 pm
Angeles 9:00 am – 1:00 pm
San Fernando-Dolores 9:00 am – 1:00 pm
Olongapo 9:00 am – 1:00 pm
Tarlac 9:00 am – 1:00 pm
Balanga 9:00 am – 1:00 pm
Baguio 9:00 am – 1:00 pm
Tuguegarao 9:00 am – 1:00 pm
Dagupan 9:00 am – 1:00 pm
Santiago 9:00 am – 1:00 pm
Malolos 9:00 am – 1:00 pm
Cabanatuan 9:00 am – 1:00 pm
Guadalupe Commercial Complex 9:00 am – 1:00 pm
Pasig C. Raymundo 9:00 am – 1:00 pm
Mandaluyong 9:00 am – 1:00 pm
Del Monte 9:00 am – 1:00 pm
Robinsons Magnolia 10:00 am – 2:00 pm
Diliman Matalino 9:00 am – 1:00 pm
Marikina 9:00 am – 1:00 pm
Alimall 9:00 am – 1:00 pm
Promenade-Greenhills 9:00 am – 1:00 pm
Shangri La Plaza East Wing 9:00 am – 1:00 pm
Tacloban Rizal 9:00 am – 1:00 pm
Davao Rizal 12:00 pm – 4:00 pm
Davao Monteverde 12:00 pm – 4:00 pm
CDO Limketkai 9:00 am – 1:00 pm
Iloilo Jaro 9:00 am – 1:00 pm
Bacolod North Drive 9:00 am – 1:00 pm
General Santos 9:00 am – 1:00 pm
Mandaue North Road 9:00 am – 1:00 pm

 

Branches not included in the list above have suspended operations on this date.

Thank you.

 

 

Special (Non-working) Day Advisory (February 24, 2023)

To our valued clients,

All our branches nationwide will be closed on February 24, 2023 (Friday) in observance of the special (non-working) day, per Malacañang Proclamation No. 167.

For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188.

You may also visit Security Bank’s Facebook account or email the following:

Thank you.

 

 

Scheduled System Activity (February 26, 2023)

To our valued clients,

Please be informed that we will have a scheduled system activity on February 26, 2023 (Sunday) from 2:00 am to 10:00 am.

During this period, the following platform will be temporarily unavailable:

  • eGiveCash (eGC)

Please schedule your transactions before this period to avoid any inconvenience. For concerns and queries, please contact our Customer Service Hotline (02)8887-9188.

Thank you for understanding.

 

 

Scheduled System Activity (February 19, 2023)

To our valued clients,

Please be informed that we will have a scheduled system activity on February 19, 2023 (Sunday).

During this period, the following will be temporarily unavailable from 12:00 am to 8:00 am:

  • Security Bank ATMs, CAMs
  • Security Bank Online (web and mobile app)
  • EGC
  • DigiBanker
  • Payroll
  • Online Transactions and POS

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

 

Important update on the Security Bank Credit Card Fees and Charges

IMPORTANT ADVISORY: We have updated the computation of the Minimum Amount Due and the Monthly Interest Rate for your Security Bank Credit Card:

Monthly Interest Rate

·         In compliance with the Bangko Sentral ng Pilipinas (BSP) Circular No. 1165, the Monthly Interest Rate will be adjusted from 2% to 3%. For existing installments, the interest rate on the monthly installments due shall remain the same.

Minimum Amount Due

·         The Minimum Amount Due (MAD) will be adjusted from 3% of total amount due or PHP500 (USD10), whichever is higher to the sum of the following items below or PHP500 (USD10), whichever is higher:

1.       Interest for Installment Transactions

2.       Transaction Fee/s (e.g., Cash Advance Fee, SimplyPay Fee, Quasi-cash fee)

3.       Service Fee/s (e.g., Overlimit Fee, Account Maintenance Fee, ADA Fee)

4.       Interest charge

5.       Late Payment Fee

6.       Total Amount Due less items 1-5, multiplied by the Minimum Pay Percentage of 3%

For more details, please visit our website, select Cards, and scroll down to Fees and Charges. Thank you.

 

 

Update: Safety Deposit Box Rental Fees and Other Related Charges

Starting April 10, 2023, Safety Deposit Box (SDB) Rental Fees and Other Related Charges will be as follows:

Annual SDB Rental Fees

SDB Size New Rate
3x5x24 Php800.00
4x5x24 Php900.00
5x5x24 Php1000.00
3x10x24 Php1200.00
4x10x24 Php1400.00
5x10x24 Php1700.00
10x10x24 Php2700.00
15x10x24 Php2900.00
16×16.5×19.5 Php3200.00

Other Fees and Charges

Deposit for SDB keys Php2000.00
Replacement of Lost SDB keys Php2000.00
Payment for non-bank witnesses for forced opening Php2000.00

 

For any inquiry or concern regarding this update, please ask our Branch Customer Advisor for assistance.

 

 

New Nostro Account (February 20, 2023)

Effective February 20, 2023, our Nostro account for Pound Sterling (GBP) at Barclays Bank London (BARCGB22) will be closed. This will be replaced with a new Nostro account at Bank of New York Mello, London, with Swift Code IRVTGB2X.

Scheduled System Activity (February 11 – 12, 2023)

To our valued clients, 

Please be informed that we will have a scheduled maintenance activity from February 11, 2023 (Saturday) at 9:00 pm to February 12, 2023 (Sunday) at 12:00 pm.

During this period, the following platforms will be temporarily unavailable:

  • Debit Cards and Cash Cards
  • Security Bank ATMs and CAMs
  • Security Bank Online and Mobile App
  • Security Bank DigiBanker and Cash and Trade Portal
  • IVRS, Salary Advance, and eGiveCash (eGC)
  • InstaPay and PESOnet
  • Online transactions and POS

Please schedule your transactions before this period to avoid any inconvenience. For concerns and queries, please contact our Customer Service Hotline (02)8887-9188.

Thank you for understanding.

 

Scheduled System Activity (January 22, 2023)

To our valued clients,

Please be informed that we will have a scheduled system maintenance on January 22, 2023 (Sunday).    

During this period, the following will be temporarily unavailable from 12:00 am to 8:00 am:      

  • Security Bank ATMs, CAMs 
  • Security Bank Online (web and mobile app) 
  • DigiBanker 
  • Cash and Trade Portal 
  • IVRS 
  • Payroll 
  • Online Transactions and POS 
  • Website
  • SALAD

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.    

Thank you for understanding.

 

Feast of the Black Nazarene Advisory (January 9, 2023)

To our valued clients,

Please be advised of the suspended operations for some Security Bank branches in Manila on January 9, 2023:

  • C. Palanca
  • Evangelista
  • Roxas Boulevard

Branches not included in the list above will be open and have regular operations on this date.

Thank you.

 

 

Special (Non-working) Day Advisory (January 2, 2023)

To our valued clients,

All our branches nationwide will be closed on January 2, 2023 (Monday), in observance of the special (non-working) day, per Malacañang Proclamation No. 90.

For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188.

You may also visit Security Bank’s Facebook account or email the following:

Thank you.

 

 

 

Rizal Day Advisory (December 30, 2022)

To our valued clients,

Please be advised of the revised schedules for some Security Bank branches for December 30, 2022:

  • Catarman                        9:00 am to 12:00 noon
  • Tacloban Rizal               9:00 am to 12:00 noon

Branches not included in the list above have suspended operations on this date. All branches will also have suspended operations on January 1-2, 2023.

Thank you.

 

 

Special (Non-working) Day Advisory (December 26, 2022)

 

 

To our valued clients,

All our branches nationwide will be closed on December 26, 2022 (Monday), in observance of the special (non-working) day per Malacañang Proclamation No. 115.

For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188.

You may also visit Security Bank’s Facebook account or email the following:

Thank you.

 

 

 

Holiday Banking Advisory (December 24 and 31, 2022)

To our valued clients,

Please be advised of the revised schedules for some Security Bank branches for December 24 and 31, 2022:

  • Bacolod-North Drive                           9:00 am to 1:00 pm
  • Capitol Commons*                              9:00 am to 1:00 pm
  • CDO-Limketkai                                     10:00 am to 2:00 pm
  • Cebu-Business Park                            9:00 am to 2:00 pm
  • Fort Bonifacio-SLMC                           9:00 am to 12:00 noon
  • General Santos                                     10:00 am to 2:00 pm
  • Iloilo Jaro                                               9:00 am to 1:00 pm
  • Mandaue-North Road                        9:00 am to 2:00 pm
  • Market! Market!                                    9:00 am to 12:00 noon
  • Sta. Rosa-Greenfield                           9:00 am to 12:00 noon
  • Tacloban Rizal                                      10:00 am to 2:00 pm
  • Tagbilaran                                              11:00 am to 4:00 pm

Branches not included in the list above have suspended operations on these dates.

Thank you.

*Closed on December 31, 2022

 

 

 

Feast of the Immaculate Conception of Mary Advisory (December 8, 2022)

To our valued clients,

All our branches nationwide will be closed on December 8, 2022 (Thursday), in observance of The Feast of the Immaculate Conception of Mary per Malacañang Proclamation No. 1236.

For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188.

You may also visit Security Bank’s Facebook account or email the following:

Thank you.

 

 

Bonifacio Day Advisory (November 30, 2022)

To our valued clients,

All our branches nationwide will be closed on November 30, 2022 (Wednesday), in observance of Bonifacio Day per Malacañang Proclamation No. 1236.

For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188.

You may also visit Security Bank’s Facebook account or email the following:

Thank you.

Scheduled system activity (November 12-13, 2022)

  Please be informed that we will have scheduled system maintenance from November 12-13, 2022 (Saturday and Sunday).

During this period, the following will be unavailable:

November 12 – 4:00 – 5:15 am

November 13 – 4:00 – 5:15 am

  • Security Bank ATMs, CAMs
  • Online transactions and POS
  • InstaPay

 

November 12, 11:00 pm – November 13, 4:00 am
  • Security Bank Online Beta (web and mobile app)
  • Cash360 Real-Time Deposits

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

Scheduled system activity – Security Bank Online InstaPay (November 6, 2022)

Please be informed that we will have a scheduled system maintenance activity on November 6, 2022 (Sunday).

During this period, InstaPay via Security Bank Online (web and mobile app) will be unavailable from 12:00 am to 10:00 am.

Please perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Weekend Banking Advisory (October 29, 2022)

Please be advised of Security Bank’s weekend banking branches’ schedules today, October 29, 2022 (Saturday):

Branches open until 12:00 pm:

A. LINAO-PACO

ALIMALL

BLUMENTRITT

DILIMAN-MATALINO

FORT BONIFACIO-SLMC

MARIKINA

MARKET! MARKET!

ONE MALL VALENZUELA

PROMENADE-GREENHILLS

SHANGRI-LA PLAZA EAST WING

STA. ROSA-GREENFIELD

CAPITOL COMMONS

ONGPIN

ROBINSONS MAGNOLIA

Branches open beyond 12:00 pm:

BAGUIO – 9:00 am to 1:00 pm; Saturday

CABANATUAN- MAHARLIKA – 9:00 am to 1:00 pm; Saturday

CDO-LIMKETKAI – 10:00 am to 3:00 pm; Saturday

CEBU-BUSINESS PARK – 11:00 am to 4:00 pm; Saturday

DAVAO-MONTEVERDE – 12:00 nn to 4:00 pm; Saturday

GENERAL SANTOS – 12:00pm to 4:00 pm; Saturday

ILOILO JARO – 9:00 am to 3:00 pm; Saturday

MANDAUE-NORTH ROAD – 11:00 am to 4:00 pm; Saturday

TACLOBAN RIZAL – 10:00 am to 2:00 pm; Saturday

TAGBILARAN – 11:00 am to 4:00 pm; Saturday

TUGUEGARAO – 12:00 nn to 4:00 pm; Saturday

BACOLOD-NORTH DRIVE – 9:00 am to 3:00 pm; Saturday

DAVAO-RIZAL – 12:00 nn to 4:00 pm; Saturday

 

Thank you.

 

 

 

Security Bank All Saints’ Day Advisory 

All our branches nationwide will be closed on October 31 to November 1, 2022 (Monday and Tuesday), in observance of All Saints’ Day per Malacañang Proclamation No. 1236 and No. 79.

For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188.

You may also visit Security Bank’s Facebook account or email the following:

Thank you.

 

Advisory on the Change of BusinessPlus Terms and Conditions

Please be advised that our BusinessPlus Account Terms and Conditions (T&Cs) will be updated in compliance with the guidelines for consumer protection set forth in BSP Circular No. 1048, dated September 6, 2019.

Our updated T&Cs will take effect on January 1, 2023. The most recent version can be found here: https://www.securitybank.com/terms-and-conditions/

We have summarized the changes below, but we please read the new T&Cs in their entirety to make sure you understand everything that has changed.

The clauses that we changed and the reasons behind these modifications are as follows:

EXISTING REVISED REASON

 

 

 

 

MINIMUM BALANCE

A minimum maintaining average daily balance as set by the BANK shall be required for all accounts. A monthly service fee as posted in the bank premises and at the bank website (www.securitybank.com) shall be charged to the account whenever its balance falls below the minimum average daily balance requirement for two (2) consecutive months. The BANK reserves the right to change the minimum balance requirement and corresponding charges therein.

 

PRODUCT FEATURES AT A GLANCE

 

FEES AND CHARGES

 

MINIMUM BALANCE

A minimum maintaining average daily balance as set by the BANK shall be required for all accounts. A monthly service fee as posted in the bank premises and at the bank website (www.securitybank.com) shall be charged to the account whenever its balance falls below the minimum average daily balance requirement for two (2) consecutive months, except during the first 3 months from the account opening when this fee is waived. The BANK reserves the right to change the minimum balance requirement and corresponding charges therein.

 

We adhere to the directive of the BSP regarding disclosure and transparency of key information on, among others, regulations governing fees on retail bank product/ services and dormant deposit accounts, as contained in Section 263 of MORB.

DEPOSITS/PLACEMENTS/PAYMENTS

 

xxx

 

When the account is closed, whether by the BANK or by the Depositor, the BANK may require the Depositor to surrender all unused checks before the balance of the account is released. The BANK shall not be liable for any loss or damage incurred by the Depositor or a third party due to computer programming defects, errors due to faulty communication lines, or any defect in the material or workmanship of any computer equipment. Article 1250 of the Civil Code of the Philippines shall not apply to the account.

 

DEPOSITS/PLACEMENTS/PAYMENTS

 

xxx

 

When the account is closed, whether by the BANK or by the Depositor, the BANK may require the Depositor to surrender all unused checks before the balance of the account is released. The BANK shall not be liable for any loss or damage incurred by the Depositor or a third party due to computer programming defects, errors due to faulty communication lines, or any defect in the material or workmanship of any computer equipment. Article 1250 of the Civil Code of the Philippines shall not apply to the account.

 

A BusinessPlus Account may be opened with a minimum initial deposit as reflected in the section on FEES AND CHARGES as part of these Terms and Conditions.

 

We adhere to the directive of the BSP regarding disclosure and transparency of key information on, among others, regulations governing fees on retail bank product/ services and dormant deposit accounts, as contained in Section 263 of MORB.

INTEREST

The account shall earn interest net of applicable withholding tax if it meets the required minimum balance set by the BANK. Interest earned shall be credited to the Depositor’s account at the end of every month or quarter, whichever is applicable. A reduced interest rate may apply if the account fails to meet the required frequency of withdrawal per quarter.

 

A check item…

 

INTEREST

The account shall earn interest net of applicable withholding tax if it meets the required minimum balance set by the BANK. Interest earned is calculated daily and shall be credited to the Depositor’s account quarterly. The interest is computed as follows: Net Interest Earned = (Average Daily Balance x Number of Days in a month/360) x Interest Rate Per Annum x (1 – 20% Withholding Tax)

A check item…

We adhere to the directive of the BSP regarding disclosure and transparency of key information on, among others, regulations governing fees on retail bank product/ services and dormant deposit accounts, as contained in Section 263 of MORB.

CHECKBOOK

Checkbooks shall be issued only to the accountholder personally, or to an authorized representative upon receipt by the BANK of an accomplished and duly signed checkbook requisition slip. The Depositor shall exercise care in requisitioning for additional checkbooks. To ensure continuous supply of the checkbooks, the requisition by the Depositor must be made at least one (1) month in advance of the expected delivery. Checkbooks shall be issued to the Depositor for a fee to be debited from the account of the Depositor upon checkbook order (via automatic checkbook re-order facility, over-the-counter request or alternate channels). Charges are subject to increase without prior notice to the client.

 

CHECKBOOK

Checkbooks shall be issued only to the accountholder personally, or to an authorized representative upon receipt by the BANK of an accomplished and duly signed checkbook requisition slip. The Depositor shall exercise care in requisitioning for additional checkbooks. To ensure continuous supply of the checkbooks, the requisition by the Depositor must be made at least one (1) month in advance of the expected delivery. Checkbooks shall be issued to the Depositor for a fee to be debited from the account of the Depositor upon checkbook order (via automatic checkbook re-order facility, over-the-counter request or alternate channels). Charges are subject to increase without prior notice to the client. The summary of the service fees and charges are reflected in the section on FEES AND CHARGES as part of these Terms and Conditions

 

We adhere to the directive of the BSP regarding disclosure and transparency of key information on, among others, regulations governing fees on retail bank product/ services and dormant deposit accounts, as contained in Section 263 of MORB.

SECURITY DIGIBANKER FACILITY

8.      Average Daily Balance Requirement

b.      The Depositor agrees to pay such fees as may be charged by the BANK for the use of DIGIBANKER, which fees may be increased or decreased at the discretion of the BANK upon due notice to the Depositor.

The Depositor hereby authorizes the BANK to automatically debit from its deposit account maintained with its servicing Branch the Total Annual Fees, amounting to FIVE HUNDRED PESOS (PHP500.00) per Two-Factor Authentication (2FA) Token issued to a DigiBanker User, in excess of the three (3) free 2FA User Licenses offered to the Depositor by the Bank. The aforementioned authority is supported by a valid Board Resolution which shall remain valid and binding for as long as the Depositor is enrolled in the 2FA of DigiBanker. The BANK is hereby absolved from any liability which may result from its implementation of the foregoing authority.

 

SECURITY DIGIBANKER FACILITY

8.      Average Daily Balance Requirement

b.      The Depositor agrees to pay such fees as may be charged by the BANK for the use of DIGIBANKER, which fees may be increased or decreased at the discretion of the BANK upon due notice to the Depositor.

Auto Credit Payments Manager: (ACPM): Php 5.00 per transaction

InstaPay: Php 20.00 per transaction

PESONet: P15.00 per transaction

Electronic Gift Card (eGC): P50.00 per transaction

BIR/SSS/Philhealth/Pag-ibig: no fee

PAS5: P30 per transaction

The Depositor hereby authorizes the BANK to automatically debit from its deposit account maintained with its servicing Branch the Total Annual Fees, amounting to FIVE HUNDRED PESOS (PHP500.00) per Two-Factor Authentication (2FA) Token issued to a DigiBanker User, in excess of the three (3) free 2FA User Licenses offered to the Depositor by the Bank. The aforementioned authority is supported by a valid Board Resolution which shall remain valid and binding for as long as the Depositor is enrolled in the 2FA of DigiBanker. The BANK is hereby absolved from any liability which may result from its implementation of the foregoing authority.

 

We adhere to the directive of the BSP regarding disclosure and transparency of key information on, among others, regulations governing fees on retail bank product/ services and dormant deposit accounts, as contained in Section 263 of MORB.

INQUIRIES OR COMPLAINTS

For inquiries and complaints, please call our 24-Hour Customer Service hotline at (632) 888-791- 88 or e-mail us at [email protected]. Security Bank Corporation is supervised by Bangko Sentral ng Pilipinas with telephone number (632) 708-7087 and e-mail address at [email protected]

 

INQUIRIES OR COMPLAINTS

1.      The Client shall report his/her concerns on the Account to any SBC branch nearest to the Client, or by contacting our 24/7 Customer Service Hotline below or sending an email to [email protected]

Customer Service hotline: +632 8887-9188 (Toll-free for PLDT landline): 1-800-1-888-1250

 

Provided that, concerns relating to the loss of Client’s mobile device and/or replacement and/or change of number of any mobile phone or device (used by Client) for the generation and/or reception of OTP should be immediately reported to the Customer Service Hotline at the numbers provided above.

2.      The Client agrees to SBC’s conduct of verification when he/she contacts SBC via Customer Service Hotline.

3.      SBC shall only act upon the Client’s concerns, when the following information are completely provided:

i.       Client name, ATM/Credit Card Number and/or enrolled SBC Account Number;

ii.      Details of the error or transaction as applicable, such as: date, merchant/subscriber number, amount, mobile number and reference number for the transaction in question or completion of the transaction dispute form when necessary. The dispute form is available/downloadable at https://www.securitybank.com/online-forms/.

4.      SBC will respond to the inquiries and provide resolution feedback to the concerns raised within seven to twenty (7- 20) banking days from the receipt of the complaint, and that for complaints requiring more time to investigate and resolve, SBC will advise Client accordingly, including the progress thereof.

5.      An official response of the concerned unit will be provided to the Client once investigation is completed. However, SBC does not guarantee reversal of Client’s transaction.

 

Security Bank Corporation is regulated by the Bangko Sentral ng Pilipinas (+632 8708-7087 loc. 2584 | [email protected] | https://www.bsp.gov.ph). Chat with BSP Online Buddy at (BSP Webchat:http://www.bsp.gov.ph/ | SMS: 021582277 | FB: Bangko Sentral ng Pilipinas)

 

We adhere to the directive of the BSP regarding provision of:

(1)  Information on the internal complaints handling unit and that the Bank is a regulated entity and the contact information of the regulator.

(2)  Clear policies on investigation, resolution and restitution of complaints making and process clear to the consumer.

(3)  Information on the consumer assistance channels and applicable timelines for handling concerns

VARIATION OF TERMS AND CONDITIONS

The BANK reserves the right to change any or all of these terms and conditions. Any such alterations, amendments or new rules shall be posted, in the bank premises/ branches, for at least 15 business days, and such notice shall be binding upon all the BANK’s Depositors as fully as though assented to by them.

 

VARIATION OF TERMS AND CONDITIONS

The BANK reserves the right to change any or all of these terms and conditions. Clients shall be notified at least sixty (60) days prior to implementation of any amendments to the terms and conditions herein by public notice which may take the form of posting in public places, such as the BANK’s official websites and/or at a conspicuous place within the premises of all banking units.

Clients who do not agree with the new/revised terms and conditions have the right to exit the contract without penalty provided, that such right is exercised within thirty (30) days from receipt of individual notice or thirty (30) days from issuance of public notice.

 

To include a provision that binds the Bank to the required notification pertaining to the key features of the product and any changes thereto.
 

LIABILITY

Subject to the provisions herein, the BANK shall be liable only for its failure to act with good faith or to exercise reasonable care and skill, which shall be determined in accordance with the standards and practices of the banking industry and as prescribed by the regulatory body.

If the BANK is found liable for any act or omission for the BANK’s provision of services in relation to the Account or any reason whatsoever, its liability will be limited to the service fee charged to me or my actual proven damages, whichever is less. It will not be liable for any indirect, special or consequential loss or damages arising in any way out of the BANK’s provision of services in relation to the Account or any reason whatsoever.

 

To include a provision ensuring that Bank clients are treated fairly, honestly, and professionally.
 

COMPLIANCE WITH RELEVANT LAWS, RULES AND REGULATIONS

The Depositor warrant and agree that he/she will comply with all laws, regulations, ordinances, rules, decrees, and other directives applicable to my use of Security DigiBanker and other services of SBC. In no event shall SBC be obligated to take any action that it believes, in good faith, would cause it to be in violation of any laws, regulations, ordinances, rules, decrees or directives applicable to the Account or the Depositor.

SBC and the Depositor shall likewise comply with the provisions of Republic Act No. 10175 or the Cybercrime Prevention Act of 2012, its Implementing Rules and Regulations, Republic Act No. 9160, as amended or the Anti-Money Laundering Law, as amended and its Implementing Rules and Regulations, Republic Act. No. 10173 or the Data Privacy Act of 2012, its Implementing Rules and Regulations, and other related issuances, laws and regulations, as may be applicable.

 

This is to remind our clients to adhere with applicable laws, rules and regulations in the use of their accounts with the Bank.

If you do not agree with the new or changed terms and conditions, you have the option to terminate the agreement without penalty as long as you do so within thirty (30) days of receiving this notification or thirty (30) days following the publication of this notice.

If you have any questions about any of these changes, you can contact your branch of account or our Customer Service Hotline +632 8887-9188 (Toll-free for PLDT landline: 1-800-1-888-1250) or sending an email to [email protected]

Thank you.

 

 

System Maintenance for Security Bank Online Beta (August 4, 2022)

Security Bank Online Beta (mobile app and web) is currently undergoing system maintenance.

We’re sorry again for this unexpected downtime. We’re working on finishing the maintenance as fast as possible.

We appreciate your understanding.

Scheduled system activity

Please be informed that Security Bank ATMs and CAMs will have a scheduled system activity from July 23 (Saturday) to July 24, 2022 (Sunday). They will be temporarily unavailable on July 24, 2022 (Sunday) from 12:00 am to 8:00 am.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

We’ve updated our Cashback Platinum Supplemental Terms and Conditions

Starting September 8, 2022, Complete Cashback Platinum Mastercard cardholders may convert single-receipt purchases of at least PHP5,000 into installments for up to 24 months.

For more details, visit our official website for the updated Supplemental Terms and Conditions. To go to the page, copy this address and paste it directly into your browser: https://www.securitybank.com/personal/credit-cards/rebate/complete-cashback-platinum-mastercard/#terms

Thank you.

Scheduled system maintenance

Please be informed that we will have a scheduled system maintenance from July 9 (Saturday) to July 10, 2022 (Sunday).

During this period, the following will be temporarily unavailable on July 10, 2022 (Sunday) from 12:00 am to 8:00 am:

  • Security Bank ATMs, CAMs
  • Security Bank Online (web and mobile app)
  • Security Bank DigiBanker
  • Cash and Trade Portal
  • IVRS
  • Payroll
  • Online transactions and POS
  • Website

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

Non-Payroll Cash Card Closure Advisory

As we have announced the discontinuation of all Security Bank Cash Cards on October 1, 2021, all Non-Payroll Cash Cards are now officially closed as of May 25, 2022.

You may still claim your Cash Card balance, subject to applicable fees, at any Security Bank branch.​

Prior to your branch visit, please call our Customer Service hotline at (02) 8887-9188 or 1-800-1-888-1250 (Toll-free for PLDT hotline). You may also fill out this form to pre-process your withdrawal request.

Thank you and stay safe.

Our Customer Service Hotline is temporarily inaccessible.

We are currently experiencing some technical issues with our service provider affecting our Customer Service Hotline. We sincerely apologize for this inconvenience. In the meantime, you may reach us via email, chatbot or social media.

Bank Accounts and Deposits:  [email protected]

Credit Cards: [email protected]

Thank you for understanding.

 

BusinessPlus Checking Account Advisory

To our valued clients,

Effective July 1, 2022, we are pleased to announce that we will be lowering the minimum maintaining balance of BusinessPlus Checking Account from P50,000 to P25,000.

For questions or clarifications, please reach out to your Relationship Manager, TBG Sales Managers or branch of account.

Thank you.

 

Update on Interest Rates for Checking and Savings Accounts to take effect on March 01, 2022

Please be informed of the changes in interest rates for the following products beginning March 1, 2022.

*Active

Product   From To
All Access*   0.0625% 0.0675%
Money Builder*   0.05% 0.0675%
  Monthly Bonus 0.07% 0.10%
  Quarterly Bonus 0.07% 0.10%
Easy Savings*   0.05% 0.0675%
Jr. One Savings*   0.125% 0.0675%
eSecure* (eSS)      
  PHP 5,000- 49,999 0.0650% 0.0675%
  PHP 50,000- 99,999 0.0650% 0.0675%
  PHP 100,000- 999,999 0.0700% 0.0700%
  PHP 1M- 4.99M 0.0740% 0.0740%
  PHP 5M and up 0.0740% 0.0740%

**Discontinued since July 2014

Product From To
All-in-One Checking Account (AIOCA)** 0.10% 0.0675%
Regular Checking with Interest** 0.10% 0.0675%
CheckOne** 0.20% 0.0675%
CheckPower** 0.20% 0.0675%
ISIC** 0.25% 0.0675%
SSS Pensioners Savings** 0.10% 0.0675%
Peso SA – Passbook** 0.10% 0.0675%
Peso SA – ATM** 0.10% 0.0675%
ATM Plus Account** 0.10% 0.0675%
CheckRight** 0.25% 0.0675%
PESO SAVINGS A/C-STATEMENT** 0.10% 0.0675%
PESO SAVINGS ACCOUNT – ATA** 0.10% 0.0675%

Adjusted branch hours in Luzon

To ensure the safety of all our customers and staff, our Luzon branches will close at 3:00 pm from January 10 to January 14, 2022. For your convenience, you may use Security Bank Online through web or mobile app for your simple banking transactions. Let’s continue to observe health and safety protocols, and get better together. Thank you for understanding.  

Branch schedule in areas affected by Typhoon Odette (as of Dec 19, 2021)

Due to severe weather conditions brought by Typhoon Odette, please be informed that our Kabankalan, Negros Occidental Branch will be temporarily closed starting tomorrow, December 20 (Monday), until further notice. Meanwhile, all our branches in Cebu, Tagbilaran, and Surigao will observe shortened banking hours until 1:00 pm. For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188. You may also  email the following:

For your safety, we encourage you to use our online banking platforms such as Security Bank Online and mobile app to perform your banking transactions. Thank you for your understanding.

 
 New Late Payment Fee implementation date

Please be advised that the new Late Payment Fee implementation for all consumer loan products has been moved from September 19, 2021, to October 25, 2021. Kindly see the summary of fees per product below posted last July 21, 2021.

Product Variant From To
Small Business Loan Business Mortgage Loan 24% per day of unpaid amortization + past due interest for technical past dues 2% of unpaid amortization
Business Express Loan 3% of unpaid amortization for technical past dues 3% of unpaid amortization
Personal Loan Personal Loan 3% of the amount due or P500, whichever is higher 3% of unpaid amortization
Car4Cash
Corporate Salary Loan Salary Loan Doctor’s Loan Seafarer’s Loan 3% of the monthly amortization or Php 500, whichever is higher 3% of unpaid amortization
Auto Loan All variants Collection Fee: 3% of unpaid net monthly amortization 6% of unpaid amortization (combined Collection & Late Payment Fees)
Late Payment Fee: 3% of unpaid net monthly installment
Home Loan Regular Home Loan and Home Equity 3% of unpaid amortization for technical past dues 3% of unpaid amortization
 
Discontinuation of Cash Cards
 
Please be informed that all SBC Cash Cards will be discontinued effective October 1, 2021. As such, all cardholders are advised to use the remaining balances of their cards to purchase items via online or via Point-of-Sale (POS) terminals. You may also withdraw your available balance via ATM or over-the-counter (OTC) at any Security Bank branch on or before September 30, 2021. Learn more here: Frequently Asked Questions (FAQs) Thank you and stay safe.
 
Update on Instapay
 
Effective September 15, 2021, ALL deposit products will be charged a transfer fee of PHP25.00 for each InstaPay transaction via Security Bank Online app within 1-2 banking days. Charges for Easy Account remains applicable. No charges will be applied for Gold Circle and Wealth Management Clients.
Update on credit card fee

Please be advised that effective October 18, 2021, a reinstatement fee of PHP 200 will be charged to previously past due accounts and canceled cards that have been reinstated. Visit this link for the full details. Thank you and keep safe.

Extended check clearing cut-off time

Effective July 12, 2021, we’ve extended our over-the-counter check clearing cut-off time to 3:30 pm. For your convenience, please make your checkdeposits before the cut-off time.

Update on late payment fees for all consumer loans products (July 21, 2021)

Please be advised that effective September 19, 2021, Security Bank will be implementing the following changes in the Late Payment Fees for all consumer loan products.

Product Variant From To
Small Business Loan Business Mortgage Loan 24% per day of unpaid amortization + past due interest for technical past dues 2% of unpaid amortization
Business Express Loan 3% of unpaid amortization for technical past dues 3% of unpaid amortization
Personal Loan Personal Loan 3% of the amount due or P500, whichever is higher 3% of unpaid amortization
Car4Cash
Corporate Salary Loan Salary Loan Doctor’s Loan Seafarer’s Loan 3% of the monthly amortization or Php 500, whichever is higher 3% of unpaid amortization
Auto Loan All variants Collection Fee: 3% of unpaid net monthly amortization 6% of unpaid amortization (combined Collection & Late Payment Fees)
Late Payment Fee: 3% of unpaid net monthly installment
Home Loan Regular Home Loan and Home Equity 3% of unpaid amortization for technical past dues 3% of unpaid amortization

We encourage you to settle your monthly amortizations on time to avoid incurring late payment fees. For any inquiry regarding the change in penalty fee, you may click this link https://bit.ly/asksbloans. Should there be no response to this advisory within thirty (30) days from receipt of this advisory, we shall deem the same as acceptance and consent to the change in penalty fees. For further assistance, you may call our Customer Service Hotline at (02) 8887-9188 from 8 am to 5 pm. Thank you.

 

Adjusted banking hours (June 1, 2021)

Effective June 1, 2021,  and until further notice, all Security Bank branches will be open from 9:00AM to 4:00PM. Operating hours of branches inside malls may differ. For your convenience, we encourage you to bank from home via Security Bank Online and mobile app. Thank you and stay safe.

InstaPay advisory (May 20, 2021)

Please be informed that InstaPay is temporarily unavailable. We apologize for the inconvenience this may be causing you. Thank you for understanding.

Adjusted banking hours in NCR Plus (May 17 to 31, 2021)

All branches within the NCR Plus area will be observing adjusted banking hours of 9:00AM to 3:00PM from May 17 to 31, 2021.  Operating hours of branches inside malls may differ. Branches in other areas will follow existing operating hours unless mandated by local government ordinances or the Bankers Association.

Thank you and stay safe

InstaPay Fees remain waived except for Easy Savings Account

We would like to remind you that effective May 1, 2021, a transfer fee of P25 for each InstaPay transaction will be charged when using your Easy Savings account.  If your Security Bank mobile app still displays a transfer fee of P0.00, the correct fee of P25 will be collected and should reflect on your account within 1-2 banking days. Sending money via InstaPay is still FREE when using other accounts such as All Access Checking, Build Up Savings, etc. If you are a Gold Circle or Wealth Management client, your InstaPay transaction fee remains waived regardless of account used.

Waived InstaPay Fees until April 30, 2021 only

Starting May 1, 2021 a fee of PHP25 will be charged to Easy Savings accountholders for each transaction using Instapay via Security Bank Online app. The fee will be deducted within 1-2 banking days. *Instapay remains FREE for all Gold Circle and Wealth clients, and other deposit accountholders.

System activity due to implementation of Acquirer Based Fee Charging model in all Bancnet ATMs

With the scheduled shift of all Bancnet member banks to Acquirer Based Fee Charging model (ABFC), we will be running a system activity which will affect the following services :
 
April 6 (Tuesday) 11:30PM until April 7 (Wednesday) 12:30AM
  • Sending and Receiving InstaPay
  • POS and Online Purchases
April 6 (Tuesday) 11:30PM until April 7 (Wednesday) 4:00AM
  • All Security Bank ATMs
Thank you for your patience and understanding.

Update on transfer fees for InstaPay  Starting April 21, 2021, a fee of PHP 25 will be charged to Easy Savings accountholders for each transaction using InstaPay. The fee will be collected within 1-2 banking days. InstaPay remains FREE for all Gold Circle and Wealth clients, and other deposit accountholders.   Thank you and stay safe.

Changes to Easy Savings Account to take effect on May 5, 2021

The following changes will be applied to our Easy Savings Account beginning May 5, 2021.  

  FROM TO
Over the Counter Fees P100 P200
Minimum Maintaintaining Balance P5,000 P10,000
 

Please be guided accordingly. Thank you and stay safe. Scheduled system activity advisory (March 7, 2021) Please be informed that Security Bank will have a scheduled system activity on March 7, 2021 (Sunday), 12:00AM to 4:00PM. During this period, DigiBanker 2.0 will be temporarily unavailable. We encourage you to perform your transactions before or after the activity to avoid any inconvenience. Thank you.

EDSA People Power anniversary advisory

All our branches nationwide will be closed on February 25, 2021 (Thursday), in observance of the EDSA People Power Revolution Anniversary, per Proclamation No. 986, s. 2020. For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188 from 8 am to 5 pm. You may also visit Security Bank’s Facebook account or email the following:

Thank you.

InstaPay advisory

Please be advised that InstaPay transfers to the following banks will be temporarily unavailable today (Feb 9), from 12pm to 3pm due to Bancnet’s system maintenance activity.

  • Sterling Bank of Asia
  • GXI (GCash)
  • Equicom Savings Bank
  • Bank of Commerce
  • Philippine National Bank
  • Philippine Savings Bank
  • GrabPay Philippines ING

To avoid inconvenience, we encourage you to perform your transactions after the maintenance window. For assistance, you may call our Customer Service hotline at (02) 8887-9188 from 8am to 5pm.  Thank you and stay safe.

ATM fees collection advisory

Beginning April 7, 2021, we will no longer collect fees for ATM withdrawals and balance inquiries made in other banks’ ATMs. Instead, transaction fees will be collected by the bank that owns the ATM you are using (ATM owner). Non-SB ATM cardholders who use our ATMs will be charged the following fees :

  • PHP15 per Withdrawal
  • PHP2 per Balance Inquiry

If you are a Gold Circle or Wealth Management client, ATM withdrawal fees that may appear on your account balance when using other local banks’ ATMs will be reversed on the next banking day. Thank you and stay safe.

 

Waived transfer fees for InstaPay is extended until March 31, 2021

We are pleased to inform you that we have extended our waived transfer fees for InstaPay until March 31, 2021. Continue sending money to other bank accounts for FREE when using your Security Bank mobile app. We also encourage you to continue using our alternative channels for your banking needs. Thank you and stay safe.

Excess credit balances advisory (November 27, 2020)

Please be informed that effective November 27, 2020, any overpayment or excess credit balances on your Security Bank Mastercard shall be governed by the Bank’s overpayment policy as outlined in Section 9 of our Credit Cards’ Terms and Conditions. “As a general rule, overpayment on your credit card shall not be allowed and will not form part of your credit limit nor cash advance limit. In cases where there’s an excess payment after all billed credit card balances are settled, the overpayment shall not earn interest and will be applied as payment to your succeeding transactions. Refund of credit balance shall be subject to approval and applicable fees. Payment which exceeds total amount availed and/or credit limit and accounts with credit balances may be subject to monitoring and reporting requirements under the IRR of AMLA, as amended.” Please be guided accordingly.

Bills payment advisory (November 19, 2020)

Please be informed that we are experiencing some technical issues with select Bills Payment merchants. Payment to the following billers are temporarily unavailable until further notice:

  • Air Asia
  • BPI Credit Card
  • Grab
  • Manila Electric Company (Meralco)
  • National Bureau of Investigation (NBI)
  • PayExpress/Paynamics
  • Philippine Airlines
  • Professional Regulation Commission (PRC)
  • SSS Contributions
  • St Luke’s Extension Clinic
  • Taft Property Venture Development

We sincerely apologize for the inconvenience this may have caused you. We will update you as soon as bills payment to these merchants become available. Thank you for your understanding.

 

Security Bank Online and Mobile App advisory (November 22 and 28, 2020)*

Please be informed that Security Bank will have scheduled system activities on the following dates:

  • November 22, 2020 (Sunday), from 2:00AM to 4:30AM
  • November 28, 2020 (Saturday), 10PM, to November 29, 2020 (Sunday), 6AM

During these periods, Security Bank Online (SBOL) and Mobile App will be temporarily inaccessible. We encourage you to perform your transactions before or after the activity to avoid inconvenience. Thank you for your understanding. *This post was updated to reflect new schedules. Please be guided accordingly.

Check clearing advisory (November 13, 2020)

Pursuant to PhilPass Advisory No. BPU-2020-105A, we will implement normal check clearing today. Our cut-off time is at 12:30PM. All check deposits received from yesterday November 12 until 12:30PM today will be sent to clearing. Thank you.

InstaPay advisory

Please be informed that InstaPay remains unavailable. We apologize for the inconvenience this may have caused you. We will update you as soon as it becomes available. Thank you for understanding.

Check clearing advisory 

Please be advised that following PhilPaSS Advisory No. BPU-2020-104, check clearing operations will be suspended for tomorrow November 12, 2020. Your check deposits today and tomorrow will be sent to clearing on Friday, November 13, 2020. Thank you and stay safe.

Security Bank Mobile and Mobile App system maintenance advisory (November 10, 2020)

Please be informed  that we will run a system maintenance activity on November 10, 2020, from 8:00PM to 10:00PM. During this period, Security Bank Online Banking and Mobile App will momentarily be unavailable. InstaPay will remain unavailable until November 11, due to additional tests and fixes on the feature. Kindly perform any urgent online banking transaction ahead of time to avoid any inconvenience. For assistance, you may call our Customer Service hotline at (02) 8887-9188 from 8AM to 5PM. Thank you.

Bills payment advisory (November 5, 2020)

Please be informed that we are currently experiencing some technical issues with our Bills Payment feature on SBOL and Mobile App. We sincerely apologize for the inconvenience this may have caused you.

If you are paying for your Security Bank Credit Card, you may refer to this link for a list of other payment centers: https://www.securitybank.com/personal/credit-cards/payment-centers/ Alternatively, some merchants can still be paid over-the-counter at any of our branches. Kindly refer to this link to check: https://www.securitybank.com/online-banking/bills-payment-merchants/
 
 
For assistance, you may call our Customer Service hotline at (02) 8887-9188 from 8AM to 5PM. Thank you for your understanding.

 

System maintenance advisory 

We encountered some technical difficulties in our ATMs today, October 30, 2020 (Friday). We sincerely apologize for the inconvenience this may have caused. For all ATM transactions that did not push through today, please be informed that we have begun crediting back to affected accounts. We expect to complete this within 48 hours. Should you need immediate access to these funds, we will open select branches tomorrow, October 31 (Saturday), to assist you in your banking needs.

The following Security Bank branches will be open tomorrow, from 11 AM to 3 PM:
REGION AREA BRANCH 1
Region 1 Area 01 Sta. Elena
Region 1 Area 02 UST Malate Espana
Region 1 Area 03 Navotas Valenzuela
Region 1 Area 04 Divisoria Sto. Cristo
Region 2 Area 05 Pasong Tamo Ext. Chino Roces Guadalupe Reposo
Region 2 Area 06 Alabang Acacia Sucat
Region 2 Area 07 Aseana Square Imus
Region 2 Area 08 Market Market Fort Grand Hamptons Fort Fairways Fort Triangle Morgan Suites
Region 2 Area 09 Calamba Crossing Sta. Rosa Greenfield
Region 2 Area 10 Lipa Medix Hospital Lima
Region 2 Area 11 Angeles Balanga Olongapo Clark Medical City Clark Angeles Tarlac San Fernando – Dolores San Fernando
Region 2 Area 13 Ayala Rufino Medical Plaza Dela Rosa, Salcedo Bel Air Herrera Paseo de Roxas
Region 2 MOB Main Office Branch
Region 3 Area 15 Silver City
Region 3 Area 16 Capitol Commons Pasig Boulevard Pasig C. Raymundo Pasig Mercedes Ave. Pasig Santolan Valle Verde
Region 3 Area 17 Mandaluyong Greenfield Mandaluyong – Edsa Boni Avenue
Region 3 Area 18 Congressional Congressional Tower
Region 3 Area 19 E. Rodriguez SLMC Quezon Ave – South Triangle G. Araneta
Region 3 Area 20 Don Antonio Heights
Region 3 Area 21 Montalban Marikina Sumulong Taytay Ortigas Extension Antipolo Marikina-Gil Fernando
Region 3 Area 22 Alimall Cubao Eastwood
Region 3 Area 23 Promenade Greenhills
Region 4 Area 24 Cebu Business Park Mandaue North Road
Region 4 Area 26 Davao Rizal Davao Monteverde Davao Bajada Tagum Panabo Digos
Region 4 Area 28 Bacolod Lacson Bacolod Mandalagan Iloilo Ledesma Iloilo Business Park
Region 4 Area 29 General Santos – Pioneer

For the safety of our customers and employees, everyone entering our branches is required to wear a face mask and a face shield. Thank you for your understanding.

DigiBanker advisory 

Please be informed that Security Bank will have a scheduled system activity affecting DigiBanker from November 7, 2020, 10 PM, to November 8, 2020, 6 AM. During the said activity, the following will be unavailable:

  • Payroll facility
  • Automatic Credit Arrangements
  • Automatic Debit Arrangements
  • eGov facility
  • All corporate banking functionalities

To avoid any inconvenience, we encourage you to perform your transactions before or after the activity. Thank you.

 

Extended systems maintenance advisory (October 27, 2020)

Please be informed that Security Bank’s scheduled debit card management system upgrade today, October 27, 2020 (Tuesday), will be extended and will affect access to the following until 4:00PM :

  • Security Bank Online and Mobile App
  • Security Bank DigiBanker
  • IVRS, Salary Advance, InstaPay and PESONet

In the meantime, you may already use your Debit Card and Cash Card in all ATMs. You may also proceed to any Security Bank branch for your banking needs. We will send out another advisory as soon as these systems become available. Thank you.

 

Cash card advisory

 BSP Circular No. 706: Updated Anti-Money Laundering Rules and Regulations requires all Cash Cards to have updated cardholder information.

 Kindly update your customer information at any Security Bank branch on or before September 21, 2020.

 All Cash Cards that are non-compliant will be blocked by the third week of September 2020.

 Thank you.

New policy on check encashment and deposit We would like to update you on a new policy regarding check encashment and deposit. In compliance with the Philippine Clearing House Corporation’s (PCHC) Memorandum Circular 3616, we are no longer accepting checks with the following:

  • Erasure/s on the account number
  • Two account numbers are written
  • Dorsal Deposit Information (DDI) for another bank is indicated

PCHC has set these additional guidelines as part of the effort to improve check clearing for clients’ convenience and security. Please be guided accordingly. Suspension of select OTC transactions Security Bank’s priority is the protection, security, and welfare of our employees and clients. In light of COVID-19 and the Luzon-wide enhanced community quarantine, our branches will temporarily suspend the following over-the-counter transactions starting March 30, 2020:

  • Cash withdrawals of less than P50,000 for ATM cardholders
  • Bills Payments

As we implement these measures to reduce face-to-face interactions, we have also made it easier to withdraw from ATMs and pay bills online:

  • We’re waiving ALL ATM Withdrawal Fees (even from non-Security Bank ATMs)
  • We increased the Daily ATM Withdrawal limit to P50,000
  • Bills payment can be done via ATM or Security Bank Online

Read the full advisory here: Suspension of Select OTC Transactions We encourage everyone to follow quarantine guidelines, maintain personal hygiene, and practice social distancing. Waived money transfer fees In light of COVID-19 and the Luzon-wide enhanced community quarantine, we are waiving fees on the following until further notice: Where applicable, this will be applied to both retail (via Security Bank Online) and corporate clients (via Digibanker, excluding corporate clients with proprietary front-end systems).

  • PESONet
  • Instapay
  • eGiveCash

Read the full advisory here: Waived Money Transfer Fees Thank you and please stay safe. Waived ATM withdrawal fees In light of COVID-19 and the Luzon-wide enhanced community quarantine, we are waiving all ATM withdrawal fees (even from non-Security Bank ATMs) until further notice. This means that you may withdraw from any bank’s ATM using your Security Bank ATM card and fees won’t apply. This is applicable nationwide. Read the full advisory here: Waived ATM Withdrawal Fees Thank you and please stay safe. Salary Advance payment extension Security Bank’s priority is the protection, security, and welfare of our employees and clients. That’s why, in the light of the Enhanced COVID-19 Quarantine, we’re extending payment due dates for Salary Advance (SALAD) Loans. All customers with Salary Advance (SALAD) whose payment status is current (with no past due balance) as of March 16, 2020 and payment due date is from March 26 to April 14, 2020 will have their due date extended for 60 days or equivalent to 4 payroll cut offs. This means amortization due will resume after 60 days—depending on your pay out date. Read the full advisory here: SALAD Payment Extension Thank you and please stay safe. Loan & credit card payment extension In compliance with the Bayanihan Act, all customers with a Credit Card, Home Loan, Personal Loan, Auto Loan, Business Mortgage Loan, or Business Express Loan whose loans with ORIGINAL payment due dates that fall within the government-mandated Community Quarantine (ECQ, MECQ) period from March 17 to May 31, 2020 are granted a loan payment extension. We’re extending payment due dates as follows:

Original Due Date Loan Extension Period
March 17 to March 31 extended by 90 days
April 1 to April 30 extended by 60 days
May 1 to May 31 extended by 30 days

Read the full advisory here: Loan and Credit Card Payment Extension Thank you and stay safe. COVID-19 banking advisory (March 17, 2020) Security Bank’s priority is the protection, security, and welfare of our employees and clients. To ensure we are able to provide essential financial services during the Luzon-wide enhanced community quarantine, starting on March 17, 2020, we will:

  • Open select branches in Luzon
  • Shorten branch hours to 3pm
  • Deploy a skeletal workforce to support banking operations
  • Increase sanitation efforts at branches and offices

Visayas and Mindanao operations are expected to continue as usual. For immediate cash needs, all our ATMs and CAMs are operational. ATM and CAM locations are viewable on our website >> https://www.securitybank.com/map/ For an updated list of open branches, click here: List of Open Branches Thank you and stay safe. COVID-19 banking advisory (March 16, 2020) In the midst of COVID-19, your safety is our utmost priority. All banking services such as access to ATMs, CAMs, Security Bank Online, Digibanker and our branches will continue uninterrupted. Our branches are open to serve you but we encourage you to use Security Bank Online and Our Mobile App Visit www.securitybank.com.ph/maps/ for locations of our ATMs and CAMs and branch updates. You can contact our BetterBanking specialists through our Customer Service Hotline at 8887-9188 or email at [email protected]. Please stay safe. Fraud prevention advisory We are committed to your financial safety. As your BetterBanking partner, Security Bank will never ask for your One-Time Pin (OTP), Personal Identification Number (PIN), Card Verification Code (CVC, the 3-digit found at the back of your credit card or debit card) and passwords. If you receive a call from an individual introducing himself/herself as someone from Security Bank and he/she asks for these sensitive information, courteously decline the request. Be wary of red flags by paying attention to the details of the instructions such as the beneficiary, beneficiary address, amount, etc.  If the instructions are not within the usual transaction pattern or behavior of the Customer Care agent, probe further to give you a hint if the caller and his/her instruction are both legitimate. If you already suspect that your account may have been compromised, immediately contact your branch of account or Customer Care at 888-791-88. Thank you. Increase in maximum ATM withdrawal and POS transaction Effective today, we are increasing your maximum ATM withdrawal and POS transaction limit.

CHANNELS FROM TO
ATM Withdrawal PHP 40,000 for 2 days PHP 50,000 per day
Point-of-Sale (POS) Transaction PHP 40,000 per day PHP 100,000 per day
Purchases using your debit/ATM card PHP 40,000 per day PHP 100,000 per day

Clients with ATM/POS transaction limit above PHP 50,000/PHP 100,000 per day will not change. ATM limit per transaction is at PHP 10,000.

Our hotline number has been updated

8-DIGIT MIGRATION ADVISORY The migration of our Customer Service Hotline and Head Office Trunkline numbers, from 7 digits to 8 digits, was successful. As the NCR-wide 8-digit migration of landline numbers rolls out today, you may now call us through the following numbers:

  • Customer Service Hotline: 8887-9188
  • Head Office Trunkline: 8867-6788

eGive Cash changes Heads up, eGiveCash users! In compliance with the Bangko Sentral ng Pilipinas, we modified our EGC service for your financial protection. What do you need to keep in mind?

  1. New monthly limitYou’ll still enjoy the convenience of EGC. We’ve just adjusted the total monthly limit per mobile number to Php 50,000.00
  2. Regularization Form + Valid IDIf you’re a frequent EGC beneficiary, fill out our EGC KYC Regularization Form and present 1 valid primary ID or 2 secondary IDs at any Security Bank Branch and you’re good to go. This will allow us to efficiently monitor and verify all transactions for regular customers.Who are classified as frequent/regular EGC beneficiaries?
    1. Individuals who send/receive more than Php 5,000 per transaction for 6 consecutive months.
    2. Individuals who send/receive less than or equal to P5,000 per transaction for 6 consecutive months and have a total EGC transaction of more than P100,000 in a year.

Occasional EGC beneficiaries (those who receive less than Php 5,000 per transaction and/or have not received EGC for 3 consecutive months) can still use the service without any additional requirements. Don’t worry, we will identify frequent EGC beneficiaries and send reminders via SMS. Check Date Format In line with CICS Operating Memo No. 18-021 and in Memo Circulars 3436 & 3437, EFFECTIVE July 1, 2018, only checks with correct date formats will be accepted. Numericformat in month-day-year sequence regardless of separator: Alphanumeric format FOR STRICT COMPLIANCE

Scheduled System Activity (October 24-25, 2023)  

Please be informed that we will have a scheduled system activity from Tuesday, October 24, 2023 at 11:00 pm until Wednesday, October 25, 2023 at 4:00 am.

During this period, the following applications and services will be temporarily unavailable:   

  • Security Bank Mobile and Online (mobile and web)

Scheduled System Activity (October 21-22, 2023)  

Please be informed that we will have a scheduled system activity from Saturday, October 21, 2023 at 10:00 pm until Sunday, October 22, 2023 at 6:00 am.

During this period, the following applications and services will be temporarily unavailable:   

  • Saturday, October 21, 2023:
    • 10:00 pm to 6:00 am (Sunday, October 22, 2023):
      • Outgoing and incoming transfers with other banks via InstaPay
  • Sunday, October 22, 2023:
    • 12:00 am to 6:00 am:
      • Security Bank Mobile and Online (mobile and web)
      • DigiBanker

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.   

 

Scheduled System Activities (October 14-15, 2023)

Please be informed that we will have scheduled system activities on Saturday, October 14, 2023 and Sunday, October 15, 2023.

During this period, the following applications and services will be temporarily unavailable:

  • Saturday, October 14, 2023:
    • 12:15 am to 4:45 am:
      • Security Bank QR Pay
  • Sunday, October 15, 2023:
    • 10:00 pm (Saturday, October 14, 2023) to 7:00 am:
      • InstaPay on Security Bank Mobile and Online (mobile and web) and DigiBanker 2
    • 12:30 am to 7:00 am:
      • Security Bank Mobile and Online (mobile and web)
      • DigiBanker 2

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activities (October 7 and 8, 2023)

Please be informed that we will have scheduled system activities on Saturday, October 7, 2023 and Sunday, October 8, 2023.

During this period, the following applications and services will be temporarily unavailable:

  • Saturday, October 7, 2023:
    • 12:00 am to 6:00 am:
      • eGiveCash (eGC)
  • Sunday, October 8, 2023:
    • 11:00 pm (Saturday, October 7, 2023) to 6:00 am:
      • Trade and Supply Chain Portal
      • InstaPay on Security Bank Mobile and Online (mobile and web)
    • 1:00 am to 6:00 am:
      • Security Bank Mobile and Online (mobile and web)
    • 1:00 am to 10:00 am:
      • eKYC

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Adjusted banking hours of CDO-Limketkai Branch (October 21, 2023)

To our valued clients,

Please be informed that effective on October 21, 2023, CDO-Limketkai branch will be open from 9:00 am to 4:30 pm, Monday to Friday.

Thank you.
 

Scheduled System Activities (September 23-24, 2023)

Please be informed that we will have scheduled system activities from Saturday, September 23, 2023 until Sunday, September 24, 2023.

  • From 12:00 am to 2:00 am on Saturday, September 23, 2023, the following applications and services will be temporarily unavailable:
    • Security Bank Mobile and Online (mobile and web)
    • eKYC
  • From 10:00 pm on Saturday, September 23, 2023 until 9:00 am on Sunday, September 24, 2023, the following applications and services will be temporarily unavailable:
    • DigiBanker 1 & 2
    • eGiveCash (eGC)
    • eKYC
    • Hotline
    • Payment channels (e.g., InstaPay, PESONet, etc.)
    • POS and online transactions
    • Security Bank ATMs, ATMs with Cash Deposit (ATM CD), and Cash Acceptance Machines (CAMs)
    • Security Bank debit and credit cards
    • Security Bank Mobile and Online (mobile and web)
    • Security Bank QR Pay
    • Trade and Supply Chain Portal

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activity (September 18, 2023)

Please be informed that we will have a scheduled system activity on September 18, 2023, from 12:00 AM to 2:00 AM.

During this period, the following applications and services will be temporarily unavailable:

  • Security Bank Online (SBOL 2) Mobile App

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Advisory: Always protect yourself from fraudsters pretending to be from Security Bank

To our valued customers,

For the safety of your account, please transact only with authorized Branch personnel stationed in our branch’s counter areas/desks during banking hours to avoid any unauthorized transactions.

You may also reach out through our other official channels for your inquiries and concerns:

  • Call our Customer Service Hotline at (02) 8887-9188
  • Email us at [email protected]
  • Enroll and transact anytime with Security Bank Online (SB Online)
  • Message us at our official Security Bank Facebook page

Please be guided accordingly.

Thank you.

We’ve updated our Terms and Conditions for our Deposit Products

 

Revised the provisions below::

JOINT ACCOUNTS

In the payment of funds or transaction of other business on the account, during the lifetime of all the joint accountholders, the BANK shall follow the authority given by the Depositors in the ADF thus, any one, any two, any three, all, etc. Any of the Depositors may deposit and endorse for deposit in the account, checks, drafts, bills of exchange and/or other instruments for the payment of money payable or purporting to belong to any one or more of the Depositors. The BANK is authorized to honor and pay any debit from the account instruction, issued checks or other written orders by any one, any two, or all of the Depositor/s in accordance with the authority so given by them in the ADF, all without the need of inquiry by the BANK as to the use or disposition of the funds so withdrawn. The Depositors are jointly and severally liable for the payment of any obligation to the BANK in connection with the operation of the account.

For Bank Certification, the request should be signed by ALL signatories if not all accountholders will be reflected therein.

In the event of death of a Depositor, the BANK shall freeze or hold any withdrawal from an account maintained by such Depositor upon knowledge of said Depositor’s death. The release of the hold shall be subject to the submission of the other requirements of the BANK for deceased Depositor accounts and collection of 6% FWT from the total proceeds, as may be applicable, pursuant to R.A. 10963 (TRAIN LAW) and its implementing rules and regulations.

This change will take effect on November 10, 2023. To view the updated Terms and Conditions, copy this address and paste it directly into your browser:

– https://www.securitybank.com/wp-content/uploads/2023/09/Terms-and-Conditions-Individual-as-of-11.10.2023-v2.pdf

– https://www.securitybank.com/wp-content/uploads/2023/09/Terms-and-Conditions-Sole-Prop.-I-Business-11.10.2023-v2.pdf

Please be guided accordingly.

Thank you.

 

Scheduled System Activities (September 9 and 10, 2023)

Please be informed that we will have scheduled system activities on Saturday, September 9, 2023 and Sunday, September 10, 2023.

During this period, the following applications and services will be temporarily unavailable:

  • Saturday, September 9, 2023:
    • 12:00 am to 3:00 am:
      • Payment channels (e.g., InstaPay, PESONet, etc.)
    • 12:00 am to 6:00 am:
      • Security Bank Mobile and Online (mobile and web)
    • 4:00 am to 5:15 am:
      • Payment channels (e.g., InstaPay, PESONet, etc.)
      • POS and online transactions
      • Security Bank ATMs, ATMs with Cash Deposit (ATM CD), and Cash Acceptance Machines (CAMs)
      • Security Bank debit and credit cards
      • Security Bank QR Pay
  • Sunday, September 10, 2023:
    • 12:00 am to 6:00 am:
      • eGiveCash (eGC)
    • 4:00 am to 5:15 am:
      • Payment channels (e.g., InstaPay, PESONet, etc.)
      • POS and online transactions
      • Security Bank ATMs, ATMs with Cash Deposit (ATM CD), and Cash Acceptance Machines (CAMs)
      • Security Bank debit and credit cards
      • Security Bank QR Pay

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

An update on Peso RTGS Operation (September 1, 2023)

To our valued clients,

Please be informed that the Bangko Sentral ng Pilipinas (BSP) and the Philippine Clearing House Corporation (PCHC) have announced no clearing and settlement for today, Friday, September 1, 2023. Our branches will continue to accept check deposits today but will be safekept only for processing on Monday, September 4, 2023, for clearing on Tuesday, September 5, 2023. 

Late check deposits yesterday, Thursday, August 31, 2023 will be cleared on Monday, September 4, 2023.

Thank you.

 

Holiday Advisory (August 28, 2023)

To our valued clients,

All our branches nationwide will be closed on August 28 (Monday) in observance of National Heroes Day, per Malacañang Proclamation No. 90.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you.

 

Scheduled System Activity (August 26-27, 2023)

Please be informed that we will have a scheduled system activity from Saturday, August 26, 2023 at 10:00 pm until Sunday, August 27, 2023 at 7:00 am.

During this period, the following applications and services will be temporarily unavailable:

  • Security Bank ATMs and CAMs
  • Security Bank debit cards and cash cards
  • Security Bank Online (web and mobile app)
  • DigiBanker
  • Cash and Trade Portal
  • Hotline and IVRS
  • Salary Advance
  • eGiveCash (eGC)
  • InstaPay
  • PESONet
  • Online transactions and POS
  • Corporate website
  • Branches
  • Payroll
  • SALAD

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Holiday Advisory (August 21, 2023)

To our valued clients,

All our branches nationwide will be closed on August 21 (Monday) in observance of Ninoy Aquino Day, per Malacañang Proclamation No. 90.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you.

 

Scheduled System Activity (August 20, 2023)

Please be informed that we will have a scheduled system activity on Sunday, August 20 from 2:00 am to 8:00 am.

During this period, the following applications and services will be temporarily unavailable:

  • Security Bank Online (web and mobile app)
  • DigiBanker, Cash and Trade Portal
  • IVRS, Salary Advance, and eGiveCash (eGC)
  • InstaPay and PESONet

All Security Bank ATMs will remain accessible. However, ATM withdrawals will be limited to PHP10,000 per transaction during this period.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Extended Scheduled System Activity (August 6, 2023)

To our valued clients,

Our scheduled system activity today August 6, 2023 (Sunday) has been extended. As such, the following will be temporarily unavailable (until 12:00 pm):

  • Security Bank Online (web and mobile app)

For concerns and queries, please contact our Customer Service Hotline (02) 8887-9188.

Thank you.

 

 

Scheduled System Activity (August 6, 2023)

Please be informed that we will have a scheduled system activity on Sunday, August 6, 2023 from 12:00 am to 9:00 am.

During this period, the following applications and systems may be temporarily unavailable:

  • Security Bank ATMs and CAMs
  • Security Bank debit cards and cash cards
  • Security Bank Online (web and mobile app)
  • DigiBanker
  • Cash and Trade Portal
  • Hotline and IVRS
  •  
  • Salary Advance (SALAD)
  • eGiveCash (eGC)
  • InstaPay
  • PESONet
  • Online transactions and POS
  • eKYC
  • Corporate website

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

 

Scheduled System Activity (August 5, 2023)

Please be informed that we will have a scheduled system activity on Saturday, August 5, 2023 from 2:00 am to 6:00 am.

During this period, the following will be temporarily unavailable:

  • eGiveCash (eGC)

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

 

 

Branch Advisory (July 28, 2023)

To our valued clients, please be informed that the following branch will be closed today, July 28 (Friday) due to the monsoon enhanced by Typhoon Egay:

  • Bocaue

The following branches will have shortened hours:

  • Balanga (until 1:30 pm)
  • Baliwag (until 2:30 pm)
  • Malolos (until 2:30 pm)

 

 

Branch Advisory (July 26, 2023)

To our valued clients, please be informed that the following branches will be closed today, July 26 (Wednesday), due to Typhoon Egay:

  •  
  •  
  •  
  •  
  •  
  •  
  •  
  • Baguio-BGH
  • Cauayan
  • Dagupan
  • Dagupan-Lucao
  • Laoag
  • Santiago
  • Tuguegarao
  • Tuguegarao Buntun
  • Vigan

The following branches will have shortened hours:

  • Baguio (until 12:00 pm)
  • La Trinidad (until 12:00 pm)
  • La Union (until 12:00 pm)
  • Urdaneta (until 12:00 pm)

 

 

Branch Advisory (July 25, 2023)

To our valued clients, please be informed that the following branches will be closed today, July 25 (Tuesday), due to Typhoon Egay:

  • Tuguegarao
  • Tuguegarao Buntun

 

Branch Advisory (July 24, 2023)

To our valued clients, please be informed that all our Bulacan branches will be closed today, July 24 (Monday), in compliance with the suspension of work declared by the local government of Bulacan due to inclement weather:

  • Baliwag
  • Bocaue
  • Malolos
  • Meycaucayan
  • Plaridel
  • Sta. Maria

 

 

Branch Advisory (July 24, 2023)

To our valued clients, please be informed that all our branches nationwide will be open on July 24 (Monday) to deliver you BetterBanking service. Normal banking hours will be observed.

 

 

 

System Activity Update (July 22, 2023)

To our valued clients, please be informed that our Security Bank Online app is now fully functioning. Once again, we apologize for the inconvenience and look forward to serving you better.

 

 

List of Open Branches on July 22, 2023

Branch Banking Hours Address
A. LINAO-PACO 9:00am to 4:30pm; Monday to Friday; 10:00am to 3:00pm; Saturday Units 1644 and 1646 along Angel Linao St., Paco, Manila
ALABANG ACACIA 9:00 A.M. to 1:00 P.M. Saturday Ground Floor, Kingston Tower, Acacia Avenue, Madrigal Business Park, Alabang, Muntinlupa City
ALIMALL 10:00 A.M. to 5:30 P.M.; Monday to Saturday Level 2 Alimall, P. Tuazon St., Cubao, Quezon City
ANGELES 9:00 A.M. to 1:00 P.M. Saturday SBC Building, McArthur Highway, Balibago, Angeles City
AYALA MALLS MANILA BAY 10:00 A.M. to 2:00 P.M. Saturday Space 2022, 2nd Floor, Ayala Malls Manila Bay, Macapagal Boulevard corner Aseana Avenue, Paranaque City
BACOLOD-NORTH DRIVE 9:00 A.M. to 4:30 P.M. Monday to Friday; 9:00 A.M. to 3:00 P.M. Saturday SBC Building, BS Aquino Drive corner Hilado Extension, Bacolod City
BAGUIO 9:00am to 4:30pm; Monday to Friday; 9:00am  to 1:00pm Saturday SBC Building, Abanao Street corner Shagem Street, Baguio City
BLUMENTRITT 9:00am to 4:30pm; Monday to Friday;  9:30 am to 2:30 pm Saturday Chinese Gen. Hospital Comp., Blumentritt corner Aurora Blvd., Sta. Cruz, Manila
CABANATUAN 9:00 A.M. to 1:00 P.M. Saturday Dr. D Building,  Del Pilar Street, Cabanatuan City, Nueva Ecija
CALAMBA-CROSSING 9:00 A.M. to 1:00 P.M. Saturday National Highway, Calamba, Laguna
CDO-LIMKETKAI 9:00 am – 4:30 PM Monday-Friday; 10:00 AM-3:00 PM Saturday 1st level, East Concourse Annex Bldg., Limketkai Mall, Cagayan de Oro City
CEBU-BUSINESS PARK 9:00am to 4:30pm; Monday to Friday;  11:00am to 4:00pm Saturday Unit 1,2 & 3, Philam Life Center Cebu, Cardinal Rosales Avenue corner Samar Loop, Cebu Business Park, Cebu City
CIRCUIT CITY-MAKATI 10:00 A.M. to 2:00 P.M. Saturday Unit L2035, Level 2, Ayala Malls Circuit, Circuit Makati Hippodromo Street, Carmona, Makati City
CONGRESSIONAL TOWER 9:00 A.M. to 1:00 P.M. Saturday Congressional Town Center, No. 23 Congressional Avenue, Brgy. Bahay Toro, Quezon City
DASMARIÑAS 9:00 A.M. to 1:00 P.M. Saturday Gen. Emilio Aguinaldo Highway., Dasmariñas, Cavite
DAVAO-MONTEVERDE 9:00am to 4:30pm; Monday to Friday;  12:00nn to 4:00pm; Saturday Monteverde corner Bruno Gempesaw Sts., Davao City
DAVAO-RIZAL 9:00 A.M. to 4:30 P.M. Monday to Friday; 12:00nn to 4:00pm; Saturday GF, Philam Life Building, Rizal Street, Davao City
DEL MONTE 9:00 A.M. to 1:00 P.M. Saturday G/F SBC Bldg., Lot 19-B Blk 344 Del Monte Avenue, Quezon City
DILIMAN-MATALINO 9:00am to 4:30pm; Monday to Friday; 9:00am to 1:00pm Saturday GF, PM Apartments, No. 24 Matalino Street, Brgy. Central, Diliman, Quezon City
E. RODRIGUEZ-SLMC 9:00 A.M. to 1:00 P.M. Saturday Units 104 to 107 Medical Arts Building (MAB), St. Luke’s Medical Center, E. Rodriguez Sr. Avenue, Quezon City
EASTWOOD 9:00 A.M. to 1:00 P.M. Saturday Unit LG3-5 to Unit LG3-6, Ground Floor Le Grand 3, E-Commerce Avenue, Eastwood, Quezon City
FORT BONIFACIO-SLMC 9:00am to 5:30pm; Monday to Saturday Ground Floor, Medical Arts Building, St. Luke’s Medical Center,  Fort Bonifacio Global City, Taguig
GENERAL SANTOS 9:00am to 4:30pm; Monday to Friday; 12:00pm to 4:00pm; Saturday Lot 1341 Ireneo Santiago Blvd., General Santos City
ILOILO JARO

9:00 A.M. to 4:30 P.M. Monday to Friday,

9:00 A.M. to 3:00 P.M. Saturday

Westwood Building, #422 E. Lopez Street, Brgy. Luna Jaro, 5000, Iloilo City
LAGRO 9:00 A.M. to 1:00 P.M. Saturday Km. 21 Quirino Highway, Lagro, Quezon City
LIPA MEDIX HOSPITAL 9:00 A.M. to 1:00 P.M. Saturday GF, Old MAB, Lipa Medix Hospital, National Highway, Lipa City, Batangas
LUCENA 9:00 A.M. to 1:00 P.M. Saturday Doña Cristina Bldg., corner Tagarao & Merchan Sts., Lucena City
MAIN OFFICE BRANCH (MOB) 9:00 A.M. to 1:00 P.M. Saturday 6776 Ayala Avenue, Makati City
MALOLOS 9:00 A.M. to 1:00 P.M. Saturday G/F Feliza Jazz Bldg., Mac Arthur Highway, Sumapang Matanda, Malolos City, Bulacan
MANDALUYONG 9:00 A.M. to 1:00 P.M. Saturday GF, Shaw Center Mall, No. 360 Shaw Boulevard, Barangay Addition Hills, Mandaluyong City
MANDAUE-NORTH ROAD 9:00am to 4:30pm; Monday to Friday;  11:00am to 4:00pm Saturday 31 J.P Rizal St. Insular Square, Brgy. Tabok, Mandaue City
MARIKINA 9:00 A.M. to 4:30 P.M. Monday to Saturday Bayan-Bayanan Avenue, Concepcion, Marikina
MARKET! MARKET! 9:30am to 5:00pm; Monday to Friday;  10:30am to 4:00pm; Saturday 157-AG/F, Market! Market! Mall, Bonifacio Global City, Taguig
ONGPIN 9:00 A.M. to 1:00 P.M. Saturday G/F Strata Gold, 738 Ongpin St., Binondo, Manila
PASIG C. RAYMUNDO 9:00 A.M. to 1:00 P.M. Saturday The Quorum Center, C. Raymundo Ave., Caniogan, Pasig City
PROMENADE-GREENHILLS 9:00am to 4:30pm; Monday to Friday; 10:30am to 2:30pm Saturday Unit No. 107 Ground Floor, Greenhills Promenade 3, Greenhills Shopping Center, San Juan City
ROBINSONS MAGNOLIA 10:00 A.M. to 5:30 P.M. Monday to Friday; 10:00 A.M. to 2:00 P.M. Saturday Ground floor Unit 107, 2047 Robinsons Magnolia, Aurora Boulevard corner Dona Hemady and N. Domingo Streets, New Manila, Quezon City
SAN FERNANDO 9:00 A.M. to 1:00 P.M. Saturday G/F Doña Sevilla Building, McArthur Highway, Brgy. Dolores, San Fernando City, Pampanga
SAN JUAN-F. BLUMENTRITT 9:00 A.M. to 1:00 P.M. Saturday One Roxas Square Building, F. Roxas cor. F. Blumentritt, San Juan City
San Lorenzo Place 10:00 A.M. to 2:00 P.M. Saturday Second Floor, B31-B32 San Lorenzo Place Mall, Makati City
SHANGRI-LA PLAZA EAST WING 10:00 AM – 5:30 PM Monday-Friday; 10:00 AM to 3:00 PM Saturday Unit 1001B, Lower Ground Level, East Wing, Shangri-la Plaza Mall, EDSA corner Shaw Boulevard,  Mandaluyong
SILVER CITY 9:00 A.M. to 1:00 P.M. Saturday G/F Silver City, Tiendesitas Complex Ortigas East, Brgy. Ugong, Pasig City
STA. ELENA 9:00am to 4:30pm; Monday to Friday; 9:00am to 1:00pm; Sunday 168 Shopping Mall, Sta. Elena St., Binondo , Manila
STA. ROSA-GREENFIELD 9:00am to 4:30pm; Monday to Friday; 10:00am to 4:00pm  Saturday G/F, Unit 33 and 34, Laguna Central Mall, Greenfield City, Don Jose, Sta Rosa City, Laguna
SUCAT 9:00 A.M. to 1:00 P.M. Saturday SBC Building, Dr. A. Santos Avenue corner St. Peter Street, Sucat, Parañaque City
TACLOBAN RIZAL 9:00am to 4:30pm; Monday to Friday; 10:00am to 2:00pm Saturday Ground Floor Roqson Building, corner P. Burgos St. and Rizal Avenue, Tacloban City
TAGBILARAN 9:00am to 4:30pm; Monday to Friday;  11:00am to 4:00pm Saturday BMN Bldg. Carlos P. Garcia Avenue, Tagbilaran City, Bohol
TAYTAY-ORTIGAS EXT. 9:00 A.M. to 1:00 P.M. Saturday Km. 23 Ortigas Avenue Extension, Taytay, Rizal
TUGUEGARAO 9:00am to 4:30pm; Monday to Friday; 12:00nn to 4:00pm; Saturday A. Bonifacio corner Washington Sts., Centro, Tuguegarao, Cagayan
VALENZUELA 9:00 A.M. to 1:00 P.M. Saturday Km. 14 McArthur Highway, Malinta, Valenzuela City
WACK WACK 9:00 A.M. to 1:00 P.M. Saturday G/F Lee Gardens Condominium corner Shaw Boulevard and Lee Street, Wack Wack, Mandaluyong City

 

System Activity Update (July 20, 2023)

Please be informed that as of today 1:45 pm, July 20, 2023, our services and channels are back up and available. Operations are business as usual. We apologize for the inconvenience and appreciate your patience and understanding.

 

System Activity (July 19, 2023)

Please be informed that we’re currently experiencing some technical issues which may affect the following services:

  • Security Bank Online (web and mobile app)
  • DigiBanker
  • Cash and Trade Portal
  • Salary Advance (SALAD)
  • PESONet
  • Branches
  • Payroll
  • eKYC

We apologize for this inconvenience. Rest assured that our team is working to resolve these issues as soon as possible.

Thank you for understanding.

 

System Advisory (July 19, 2023)

Hello Security Bank Customer! We’re currently experiencing some technical issues which may delay posting of transactions and/or availability of funds in your account. We apologize for this inconvenience. Rest assured that our team is working to get these issues resolved as soon as possible. Thank you.

 

Scheduled System Activity (July 9, 2023)

Please be informed that we will have a scheduled system activity on Sunday, July 9, 2023 from 2:00 am to 5:15 am.

During this period, the following applications and systems will be temporarily unavailable:

  • Security Bank ATMs and CAMs – Credit card cash advance transactions will be unavailable
  • Security Bank Online (web and mobile app) – Credit card functionalities will be unavailable
  • Hotline and IVRS – Credit card options will be unavailable
  • Online transactions and POS – POS installment will be unavailable

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Holiday Advisory (June 28, 2023)

To our valued clients,

All our branches nationwide will be closed on June 28 (Wednesday) in observance of Eid’l Adha per Malacañang Proclamation No. 90.

For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188.

You may also visit Security Bank’s Facebook account or email the following:

Thank you.

 

Scheduled System Activity (June 25, 2023)

Please be informed that we will have a scheduled system activity on Sunday, June 25, 2023 from 2:00 am to 7:00 am.

During this period, the following applications and systems will be temporarily unavailable:

  • Security Bank ATMs and CAMs – Credit card cash advance transactions will be unavailable
  • Security Bank Online (web and mobile app) – Credit card functionalities will be unavailable
  • Hotline and IVRS – Credit card options will be unavailable
  • Online transactions and POS – POS installment will be unavailable

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activity (June 18, 2023)

Please be informed that we will have a scheduled system activity on Sunday, June 18, 2023 from 2:00 am to 5:00 am.

During this period, the following applications and systems will be temporarily unavailable:

  • Security Bank ATMs and CAMs – Credit card cash advance transactions will be unavailable
  • Security Bank Online (web and mobile app) – Credit card functionalities will be unavailable
  • Hotline and IVRS – Credit card options will be unavailable
  • Online transactions and POS – POS installment will be unavailable

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Transfer of Accounts Activity in Bambang Branch (June 16, 2023)

To all valued clients of Bambang Branch,

Please be informed that your branch will be conducting a transfer of accounts activity from 6:00 pm on June 16, 2023 (Friday) to 12:00 am on June 18, 2023 (Sunday).

We advise you to do your ATM or Security Bank Online transactions before the above period, as said channel may not be available during the transfer activity.

Thank you for understanding.
 

Holiday Advisory (June 12, 2023)

To our valued clients,

All our branches nationwide will be closed on June 12 (Monday) in observance of Independence Day, per Malacañang Proclamation No. 90.

For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188.

You may also visit Security Bank’s Facebook account or email the following:

Thank you.

 

Discontinuance of Saturday Banking of Ongpin (June 17, 2023)

New banking hours effective June 17, 2023:

  • 9:00 am to 4:30 pm; Monday to Friday

 

Scheduled System Activity (June 4, 2023)

Please be informed that we will have a scheduled system activity on Sunday, June 4, 2023 from 2:00 am to 6:00 am.

During this period, the following applications and systems will be temporarily unavailable:

  • Security Bank ATMs and CAMs
  • Security Bank debit cards and cash cards
  • Security Bank Online (web and mobile app)
  • DigiBanker
  • Cash and Trade Portal
  • Hotline and IVRS
  • eGiveCash (eGC)
  • InstaPay
  • PESONet
  • Online transactions and POS
  • Corporate website

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activity (June 3, 2023)

Please be informed that we will have a scheduled system activity on Saturday, June 3, 2023 from 12:00 am to 2:00 am.

During this period, the following platform will be temporarily unavailable:

  • InstaPay

We encourage you to perform your InstaPay transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activity (May 28, 2023)

Please be informed that we will have a scheduled system activity on Sunday, May 28, 2023 from 2:00 am to 10:00 am.

During this period, the following platform will be temporarily unavailable:

  • eGiveCash (eGC)

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled System Activity (May 21, 2023)

Please be informed that we will have a scheduled system activity on Sunday, May 21, 2023 from 2:00 am to 8:00 am.

During this period, the following applications and services will be temporarily unavailable:

  • Security Bank Online (web and mobile app)
  • DigiBanker, Cash and Trade Portal
  • IVRS, Salary Advance, and eGiveCash (eGC)
  • InstaPay and PESONet

All Security Bank ATMS will remain accessible. However, ATM withdrawals will be limited to PHP10,000 per transaction during this period.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Adjusted banking hours of NAIA Branch (May 15, 2023)

To our valued clients,

Please be informed that effective on May 15, 2023, NAIA branch will be open from 9:00 am to 9:00 pm, Monday to Friday.

Thank you.

 

 

Scheduled System Activity (May 7, 2023)

Please be informed that we will have a scheduled system activity on May 7, 2023 (Sunday) from 12:00 am to 11:00 am.

During this period, the following will be temporarily unavailable:

  • Security Bank Cash and Trade Portal
  • InstaPay

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Customer Advisory (May 2, 2023)

To our valued clients,

Please be informed that we have updated the following provisions on our Safety Deposit Box (SDB) Agreement, which will apply to all existing SDB renters, effective May 5, 2023:

1. General Rules of SDB Rental

1.1 The Customer agrees that in the event of Customer’s death, the contents of the SDB will not be released until the Bank’s requirements for deceased depositors are complied with.

1.2 The Customer agrees to maintain the agreed Average Daily Balance (ADB) for his/her nominated debit account or his/her Total Relationship Balance (TRB).

CASA ADB TRB
Php1Million Php5Million

 

2. SDB Rental Fees

2.1 If the Customer’s nominated debit account has insufficient funds, or is closed, or no longer exists, the Bank shall have the right to debit the SDB Rental Fees from any of the Customer’s other existing Security Bank accounts bearing the same account name, excluding joint accounts.

 

3. Termination

3.1 The Bank may immediately terminate the agreement for the following:

3.1.1 If the customer fails to maintain either his/her ADB or TRB

3.1.2 If the Bank finds no other existing Security Bank account under the Customer’s name from which the SDB rental fees can be debited

3.1.3 For any valid reason that the Bank deems necessary

3.2 For Joint renters, the signatures of all joint renters on the “In case of SDB Termination” portion of the SDB Information, Authorization, and Register Form are required. Otherwise, a Special Power of Attorney (SPA) shall be required for termination.

3.3 Upon termination of the agreement, the Customer shall not be entitled to any refund or reimbursement of rental fees already paid to the Bank, except for Wealth Customers. 

For any inquiries or concerns regarding this update, please ask our Customer Advisors at any Security Bank branch for assistance.

Thank you.

 

Holiday Advisory (May 1, 2023)

To our valued clients,

All our branches nationwide will be closed on May 1 (Monday) in observance of Labor Day, per Malacañang Proclamation No. 90.

For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188.

You may also visit Security Bank’s Facebook account or email the following:

Thank you.

 

Holy Week Check Deposits

To our valued customers,

In view of the Holy Week / long holiday, check deposits will be available* for withdrawal as follows:

1. For checks deposited over the counter in SBC branches on April 5, 2023, Wednesday:

• For checks received within clearing cut-off time – available on April 11, 2023, Tuesday

• For checks received after clearing-off time – available on April 12, 2023, Wednesday

2. For checks deposited via Check Deposit Machines (CDM) from April 5, 2023, Wednesday after clearing cut-off time up to April 10, 2023, Monday – available on April 12, 2023, Wednesday

CDMs are installed in the following SBC Branches:

• Tordesillas

• San Lorenzo

• Capitol Commons

• Port Royale

• Circuit Makati

*Subject to clearing by the drawee bank.

Please be guided accordingly.

 

Holiday Advisory (April 6-7 and 10, 2023)

To our valued clients,

All our branches nationwide will be closed on April 6 (Thursday), April 7, (Friday) and April 10, 2023, (Monday) in observance of Maundy Thursday, Good Friday and the Day of Valor, per Malacañang Proclamation No. 90.

For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188.

You may also visit Security Bank’s Facebook account or email the following:

Thank you.

Scheduled System Activity (April 6-7, 2023)

Please be informed that we will have a scheduled system activity from April 6-7, 2023 (Thursday-Friday).

During this period, the following will be temporarily unavailable from 9:00 pm Thursday to 7:00 am Friday:

  • Full use of Security Bank debit cards and cash cards
  • Security Bank ATMs and CAMs
  • Security Bank Online (web and mobile app)
  • DigiBanker, Cash and Trade Portal IVRS, Salary Advance, and eGiveCash (eGC)
  • InstaPay and PESONet
  • Online transactions and POS

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Normal PhilPaSSplus / Clearing Operation Advisory

To our valued clients,

All branches will continue to follow their existing check-clearing cut-off time on April 5, 2023, following the advice of the Bangko Sentral ng Pilipinas (BSP) to observe regular PhilPaSS Plus/Clearing hours despite the announced half-day suspension of work in government offices under Memorandum Circular No. 16, dated March 31, 2023, from the Office of the President.

For any inquiries or concerns regarding this update, please ask our Customer Advisors at any Security Bank branch for assistance.

Thank you.

 

 

It’s the 2023 tax season!

The following branches will be open on April 1, 2023 (Saturday) to accept BIR collections:

Branch Banking hours
Baguio 9:00 am – 1:00 pm
CDO-Limketkai 10:00 am – 3:00 pm
Davao-Monteverde 12:00 pm – 5:00 pm
Fort Bonifacio-SLMC 9:00 am – 5:30 pm
Mandaue-North Road 11:00 am – 4:00 pm
Marikina 9:00 am – 4:30 pm
Ongpin 9:00 am – 2:00 pm
Sta. Rosa-Greenfield 10:00 am – 4:00 pm
Tacloban Rizal 10:00 am – 2:00 pm
Tagbilaran 11:00 am – 4:00 pm
Tuguegarao 12:00 pm – 4:00 pm

More BIR-accredited branches will also extend banking hours until 5:00 PM on weekdays from April 3 to 17, 2023:

Branch
Banking hours
Adriatico-P. Faura *
9:00 am – 5:00 pm
Alabang Acacia
9:00 am – 4:30 pm
Alabang-Northgate
9:00 am – 4:30 pm
Alicia *
9:00 am – 5:00 pm
Angeles *
9:00 am – 5:00 pm
Angeles-Mcarthur Highway
9:00 am – 4:30 pm
Angeles-Sto. Rosario
9:00 am – 4:30 pm
Aseana City *
9:00 am – 5:00 pm
Ayala Alabang
9:00 am – 4:30 pm
Baguio *
9:00 am – 5:00 pm
Baguio Bgh Rotonda *
9:00 am – 5:00 pm
Balanga *
9:00 am – 5:00 pm
Baliwag *
9:00 am – 5:00 pm
Balut *
9:00 am – 5:00 pm
Banawe-Kitanlad *
9:00 am – 5:00 pm
Banawe-Malaya *
9:00 am – 5:00 pm
Batangas *
9:00 am – 5:00 pm
Batino-Calamba *
9:00 am – 5:00 pm
Bel-Air *
9:00 am – 5:00 pm
Bf Parañaque
9:00 am – 4:30 pm
Bicutan
9:00 am – 4:30 pm
Biñan *
9:00 am – 5:00 pm
Buendia-Dian *
9:00 am – 5:00 pm
Butuan
9:00 am – 4:30 pm
C. Palanca-Quiapo
9:00 am – 4:30 pm
Cabanatuan *
9:00 am – 5:00 pm
Cabanatuan-Maharlika *
9:00 am – 5:00 pm
Cagayan De Oro-Osmeña
9:00 am – 4:30 pm
Calamba-Crossing *
9:00 am – 5:00 pm
Calapan *
9:00 am – 5:00 pm
Capitol Hills *
9:00 am – 5:00 pm
Cauayan *
9:00 am – 5:00 pm
Cdo-Limketkai
10:00 am – 5:30 pm
Cebu-Juan Luna *
9:00 am – 5:00 pm
Cebu-Osmeña *
9:00 am – 5:00 pm
Chino Roces Avenue-Don Bosco *
9:00 am – 5:00 pm
Clark-Angeles *
9:00 am – 5:00 pm
Clark-Medical City
9:00 am – 4:30 pm
Commonwealth *
9:00 am – 5:00 pm
Congressional *
9:00 am – 5:00 pm
Congressional Tower *
9:00 am – 5:00 pm
Connecticut-Greenhills *
9:00 am – 5:00 pm
Cubao *
9:00 am – 5:00 pm
Dagupan *
9:00 am – 5:00 pm
Dasmariñas *
9:00 am – 5:00 pm
Davao-Monteverde *
9:00 am – 5:00 pm
Del Monte *
9:00 am – 5:00 pm
Dela Rosa *
9:00 am – 5:00 pm
Dipolog
9:00 am – 4:30 pm
Divisoria-Sto. Cristo
9:00 am – 4:30 pm
Don Antonio Heights *
9:00 am – 5:00 pm
Dumaguete *
9:00 am – 5:00 pm
E. Rodriguez – Slmc *
9:00 am – 5:00 pm
E. Rodriguez *
9:00 am – 5:00 pm
Eastwood
10:00 am – 5:30 pm
Edsa-Kalookan *
9:00 am – 5:00 pm
Elcano
9:00 am – 4:30 pm
Emerald *
9:00 am – 5:00 pm
Ermita *
9:00 am – 5:00 pm
Evangelista-Quiapo
9:00 am – 4:30 pm
Fairview-Commonwealth *
9:00 am – 5:00 pm
Fort Bonifacio-Infinity *
9:00 am – 5:00 pm
Fort Bonifacio-Net Cube *
9:00 am – 5:00 pm
Fort Bonifacio-Slmc
9:00 am – 5:30 pm
Fort-Nac Tower *
9:00 am – 5:00 pm
Greenhills West *
9:00 am – 5:00 pm
Herrera *
9:00 am – 5:00 pm
Hv Dela Costa *
9:00 am – 5:00 pm
Iligan
9:00 am – 4:30 pm
Imus *
9:00 am – 5:00 pm
Juan Luna *
9:00 am – 5:00 pm
Kalookan *
9:00 am – 5:00 pm
Katipunan *
9:00 am – 5:00 pm
Koronadal
9:00 am – 4:30 pm
La Trinidad *
9:00 am – 5:00 pm
La Union
9:00 am – 4:30 pm
Laoag
9:00 am – 4:30 pm
Legazpi *
9:00 am – 5:00 pm
Lipa *
9:00 am – 5:00 pm
Lucena *
9:00 am – 5:00 pm
Main Office Branch (Mob) *
9:00 am – 5:00 pm
Makati Avenue-Constellation *
9:00 am – 5:00 pm
Malabon *
9:00 am – 5:00 pm
Malabon-Tugatog *
9:00 am – 5:00 pm
Malate *
9:00 am – 5:00 pm
Malinta-Paso De Blas *
9:00 am – 5:00 pm
Mandaluyong *
9:00 am – 5:00 pm
Mandaluyong-Edsa *
9:00 am – 5:00 pm
Mandaluyong-Greenfield *
9:00 am – 5:00 pm
Mandaluyong-Libertad *
9:00 am – 5:00 pm
Mandaluyong-Pioneer *
9:00 am – 5:00 pm
Mandaue *
9:00 am – 5:00 pm
Mandaue-North Road *
9:00 am – 5:00 pm
Marikina
9:00 am – 4:30 pm
Marikina-Gil Fernando Avenue
9:00 am – 4:30 pm
Maypajo *
9:00 am – 5:00 pm
Medical Plaza *
9:00 am – 5:00 pm
Mendiola *
9:00 am – 5:00 pm
Meycauayan *
9:00 am – 5:00 pm
Mindanao Avenue *
9:00 am – 5:00 pm
Molino *
9:00 am – 5:00 pm
Naga *
9:00 am – 5:00 pm
Naga Diversion Road *
9:00 am – 5:00 pm
Nieva *
9:00 am – 5:00 pm
Ninoy Aquino Avenue
9:00 am – 4:30 pm
Olongapo *
9:00 am – 5:00 pm
Ongpin
9:00 am – 4:30 pm
Ormoc
9:00 am – 4:30 pm
Ortigas-Greenhills *
9:00 am – 5:00 pm
P. Guevarra-Wilson *
9:00 am – 5:00 pm
Pandacan *
9:00 am – 5:00 pm
Pasay Libertad *
9:00 am – 5:00 pm
Pasay-Taft *
9:00 am – 5:00 pm
Paseo De Roxas *
9:00 am – 5:00 pm
Pasig Boulevard *
9:00 am – 5:00 pm
Pasig C. Raymundo *
9:00 am – 5:00 pm
Pasig Mabini *
9:00 am – 5:00 pm
Pasig Santolan *
9:00 am – 5:00 pm
Pasong Tamo *
9:00 am – 5:00 pm
Puerto Princesa *
9:00 am – 5:00 pm
Quezon Ave.-Capitol Medical *
9:00 am – 5:00 pm
Quezon Avenue-South Triangle *
9:00 am – 5:00 pm
Quirino Highway *
9:00 am – 5:00 pm
Reposo-J.P. Rizal *
9:00 am – 5:00 pm
Roman Square *
9:00 am – 5:00 pm
Roosevelt *
9:00 am – 5:00 pm
Rosario *
9:00 am – 5:00 pm
Roxas Boulevard *
9:00 am – 5:00 pm
Roxas City
9:00 am – 4:30 pm
Ruby Road-Ortigas *
9:00 am – 5:00 pm
Salcedo *
9:00 am – 5:00 pm
San Fernando *
9:00 am – 5:00 pm
San Fernando-Dolores
9:00 am – 4:30 pm
San Fernando-Sindalan
9:00 am – 4:30 pm
San Miguel Avenue *
9:00 am – 5:00 pm
San Pablo *
9:00 am – 5:00 pm
San Pedro *
9:00 am – 5:00 pm
Santiago
9:00 am – 4:30 pm
St. Ignatius-Katipunan *
9:00 am – 5:00 pm
Sta. Rosa *
9:00 am – 5:00 pm
Sta. Rosa-Greenfield *
9:00 am – 5:00 pm
Starmall Las Piñas
9:00 am – 4:30 pm
Subic *
9:00 am – 5:00 pm
Sucat *
9:00 am – 5:00 pm
Sumulong
9:00 am – 4:30 pm
Tacloban Rizal
9:00 am – 4:30 pm
Taft Nakpil *
9:00 am – 5:00 pm
Taft-Vito Cruz *
9:00 am – 5:00 pm
Tagbilaran *
9:00 am – 5:00 pm
Tarlac *
9:00 am – 5:00 pm
Taytay-Ortigas Ext.
9:00 am – 4:30 pm
Tektite Towers *
9:00 am – 5:00 pm
Tuguegarao *
9:00 am – 5:00 pm
Tuguegarao Buntun-Highway
9:00 am – 4:30 pm
Urdaneta **

– 9:00 am – 4:30 pm

(April 1-16, 2023)

– 9:00 am – 5:00 pm

(April 17, 2023)

Valenzuela *
9:00 am – 5:00 pm
Valle Verde *
9:00 am – 5:00 pm
Visayas Avenue-Project 6 *
9:00 am – 5:00 pm
Wack Wack *
9:00 am – 5:00 pm
West Avenue *
9:00 am – 5:00 pm
Zamboanga
9:00 am – 4:30 pm
Zamboanga-Canelar
9:00 am – 4:30 pm

*Will extend banking hours until 5:00pm on weekdays from April 3 to 17, 2023

**Will extend banking hours until 5:00pm on April 17, 2023 only

 

Scheduled System Activity (March 26, 2023)

Please be informed that we will have a scheduled system activity on March 26, 2023 (Sunday).

During this period, the following will be temporarily unavailable from 12:00 am to 8:00 am:

  • Security Bank ATMs and CAMs
  • Security Bank Online (web and mobile app)
  • DigiBanker
  • Corporate website
  • Online transactions and POS
  • Branches
  • Hotline and IVRS

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

Extended Scheduled System Activity (March 12, 2023)

To our valued clients,

Our scheduled system activity today March 12, 2023 (Sunday) has been extended. As such, the following platforms will be temporarily unavailable (until 12 pm):

  • Security Bank Online web and mobile app
  • DigiBanker Cash Portal and Trade Portal
  • IVRS, Salary Advance, and eGiveCash (eGC)
  • InstaPay and PESONet

For concerns and queries, please contact our Customer Service Hotline (02) 8887-9188.

Thank you.

Scheduled System Activity (March 12, 2023)

Please be informed that we will have a scheduled system activity on March 12, 2023 (Sunday).

During this period, the following will be temporarily unavailable from 12:00 am to 8:00 am:

  • Security Bank ATMs, CAMs
  • Security Bank Online (web and mobile app)
  • DigiBanker
  • Corporate Website
  • Online Transactions and POS
  • Branches
  • Hotline & IVRS

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

 

EDSA People Power Revolution Anniversary Advisory (February 25, 2023)

To our valued clients,

Please be advised of the revised schedules for some Security Bank branches for February 25, 2023 (Saturday):

Sta. Elena Open on Sunday
A. Linao 9:00 am – 1:00 pm
Blumentritt 9:00 am – 1:00 pm
Ongpin 9:00 am – 1:00 pm
Valenzuela 9:00 am – 1:00 pm
BF Parañaque 9:00 am – 1:00 pm
Starmall Las Piñas 9:00 am – 1:00 pm
Dasmariñas 10:00 am – 2:00 pm
Ayala Malls Manila Bay 10:00 am – 2:00 pm
Market!Market! 9:00 am – 1:00 pm
Fort SLMC 9:00 am – 1:00 pm
Sta. Rosa Greenfield 9:00 am – 1:00 pm
Calamba Crossing 10:00 am – 2:00 pm
Lipa Medix 9:00 am – 1:00 pm
Batangas 9:00 am – 1:00 pm
Angeles 9:00 am – 1:00 pm
San Fernando-Dolores 9:00 am – 1:00 pm
Olongapo 9:00 am – 1:00 pm
Tarlac 9:00 am – 1:00 pm
Balanga 9:00 am – 1:00 pm
Baguio 9:00 am – 1:00 pm
Tuguegarao 9:00 am – 1:00 pm
Dagupan 9:00 am – 1:00 pm
Santiago 9:00 am – 1:00 pm
Malolos 9:00 am – 1:00 pm
Cabanatuan 9:00 am – 1:00 pm
Guadalupe Commercial Complex 9:00 am – 1:00 pm
Pasig C. Raymundo 9:00 am – 1:00 pm
Mandaluyong 9:00 am – 1:00 pm
Del Monte 9:00 am – 1:00 pm
Robinsons Magnolia 10:00 am – 2:00 pm
Diliman Matalino 9:00 am – 1:00 pm
Marikina 9:00 am – 1:00 pm
Alimall 9:00 am – 1:00 pm
Promenade-Greenhills 9:00 am – 1:00 pm
Shangri La Plaza East Wing 9:00 am – 1:00 pm
Tacloban Rizal 9:00 am – 1:00 pm
Davao Rizal 12:00 pm – 4:00 pm
Davao Monteverde 12:00 pm – 4:00 pm
CDO Limketkai 9:00 am – 1:00 pm
Iloilo Jaro 9:00 am – 1:00 pm
Bacolod North Drive 9:00 am – 1:00 pm
General Santos 9:00 am – 1:00 pm
Mandaue North Road 9:00 am – 1:00 pm

 

Branches not included in the list above have suspended operations on this date.

Thank you.

 

 

Special (Non-working) Day Advisory (February 24, 2023)

To our valued clients,

All our branches nationwide will be closed on February 24, 2023 (Friday) in observance of the special (non-working) day, per Malacañang Proclamation No. 167.

For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188.

You may also visit Security Bank’s Facebook account or email the following:

Thank you.

 

 

Scheduled System Activity (February 26, 2023)

To our valued clients,

Please be informed that we will have a scheduled system activity on February 26, 2023 (Sunday) from 2:00 am to 10:00 am.

During this period, the following platform will be temporarily unavailable:

  • eGiveCash (eGC)

Please schedule your transactions before this period to avoid any inconvenience. For concerns and queries, please contact our Customer Service Hotline (02)8887-9188.

Thank you for understanding.

 

 

Scheduled System Activity (February 19, 2023)

To our valued clients,

Please be informed that we will have a scheduled system activity on February 19, 2023 (Sunday).

During this period, the following will be temporarily unavailable from 12:00 am to 8:00 am:

  • Security Bank ATMs, CAMs
  • Security Bank Online (web and mobile app)
  • EGC
  • DigiBanker
  • Payroll
  • Online Transactions and POS

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

 

Important update on the Security Bank Credit Card Fees and Charges

IMPORTANT ADVISORY: We have updated the computation of the Minimum Amount Due and the Monthly Interest Rate for your Security Bank Credit Card:

Monthly Interest Rate

·         In compliance with the Bangko Sentral ng Pilipinas (BSP) Circular No. 1165, the Monthly Interest Rate will be adjusted from 2% to 3%. For existing installments, the interest rate on the monthly installments due shall remain the same.

Minimum Amount Due

·         The Minimum Amount Due (MAD) will be adjusted from 3% of total amount due or PHP500 (USD10), whichever is higher to the sum of the following items below or PHP500 (USD10), whichever is higher:

1.       Interest for Installment Transactions

2.       Transaction Fee/s (e.g., Cash Advance Fee, SimplyPay Fee, Quasi-cash fee)

3.       Service Fee/s (e.g., Overlimit Fee, Account Maintenance Fee, ADA Fee)

4.       Interest charge

5.       Late Payment Fee

6.       Total Amount Due less items 1-5, multiplied by the Minimum Pay Percentage of 3%

For more details, please visit our website, select Cards, and scroll down to Fees and Charges. Thank you.

 

 

Update: Safety Deposit Box Rental Fees and Other Related Charges

Starting April 10, 2023, Safety Deposit Box (SDB) Rental Fees and Other Related Charges will be as follows:

Annual SDB Rental Fees

SDB Size New Rate
3x5x24 Php800.00
4x5x24 Php900.00
5x5x24 Php1000.00
3x10x24 Php1200.00
4x10x24 Php1400.00
5x10x24 Php1700.00
10x10x24 Php2700.00
15x10x24 Php2900.00
16×16.5×19.5 Php3200.00

Other Fees and Charges

Deposit for SDB keys Php2000.00
Replacement of Lost SDB keys Php2000.00
Payment for non-bank witnesses for forced opening Php2000.00

 

For any inquiry or concern regarding this update, please ask our Branch Customer Advisor for assistance.

 

 

New Nostro Account (February 20, 2023)

Effective February 20, 2023, our Nostro account for Pound Sterling (GBP) at Barclays Bank London (BARCGB22) will be closed. This will be replaced with a new Nostro account at Bank of New York Mello, London, with Swift Code IRVTGB2X.

Scheduled System Activity (February 11 – 12, 2023)

To our valued clients, 

Please be informed that we will have a scheduled maintenance activity from February 11, 2023 (Saturday) at 9:00 pm to February 12, 2023 (Sunday) at 12:00 pm.

During this period, the following platforms will be temporarily unavailable:

  • Debit Cards and Cash Cards
  • Security Bank ATMs and CAMs
  • Security Bank Online and Mobile App
  • Security Bank DigiBanker and Cash and Trade Portal
  • IVRS, Salary Advance, and eGiveCash (eGC)
  • InstaPay and PESOnet
  • Online transactions and POS

Please schedule your transactions before this period to avoid any inconvenience. For concerns and queries, please contact our Customer Service Hotline (02)8887-9188.

Thank you for understanding.

 

Scheduled System Activity (January 22, 2023)

To our valued clients,

Please be informed that we will have a scheduled system maintenance on January 22, 2023 (Sunday).    

During this period, the following will be temporarily unavailable from 12:00 am to 8:00 am:      

  • Security Bank ATMs, CAMs 
  • Security Bank Online (web and mobile app) 
  • DigiBanker 
  • Cash and Trade Portal 
  • IVRS 
  • Payroll 
  • Online Transactions and POS 
  • Website
  • SALAD

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.    

Thank you for understanding.

 

Feast of the Black Nazarene Advisory (January 9, 2023)

To our valued clients,

Please be advised of the suspended operations for some Security Bank branches in Manila on January 9, 2023:

  • C. Palanca
  • Evangelista
  • Roxas Boulevard

Branches not included in the list above will be open and have regular operations on this date.

Thank you.

 

 

Special (Non-working) Day Advisory (January 2, 2023)

To our valued clients,

All our branches nationwide will be closed on January 2, 2023 (Monday), in observance of the special (non-working) day, per Malacañang Proclamation No. 90.

For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188.

You may also visit Security Bank’s Facebook account or email the following:

Thank you.

 

 

 

Rizal Day Advisory (December 30, 2022)

To our valued clients,

Please be advised of the revised schedules for some Security Bank branches for December 30, 2022:

  • Catarman                        9:00 am to 12:00 noon
  • Tacloban Rizal               9:00 am to 12:00 noon

Branches not included in the list above have suspended operations on this date. All branches will also have suspended operations on January 1-2, 2023.

Thank you.

 

 

Special (Non-working) Day Advisory (December 26, 2022)

 

 

To our valued clients,

All our branches nationwide will be closed on December 26, 2022 (Monday), in observance of the special (non-working) day per Malacañang Proclamation No. 115.

For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188.

You may also visit Security Bank’s Facebook account or email the following:

Thank you.

 

 

 

Holiday Banking Advisory (December 24 and 31, 2022)

To our valued clients,

Please be advised of the revised schedules for some Security Bank branches for December 24 and 31, 2022:

  • Bacolod-North Drive                           9:00 am to 1:00 pm
  • Capitol Commons*                              9:00 am to 1:00 pm
  • CDO-Limketkai                                     10:00 am to 2:00 pm
  • Cebu-Business Park                            9:00 am to 2:00 pm
  • Fort Bonifacio-SLMC                           9:00 am to 12:00 noon
  • General Santos                                     10:00 am to 2:00 pm
  • Iloilo Jaro                                               9:00 am to 1:00 pm
  • Mandaue-North Road                        9:00 am to 2:00 pm
  • Market! Market!                                    9:00 am to 12:00 noon
  • Sta. Rosa-Greenfield                           9:00 am to 12:00 noon
  • Tacloban Rizal                                      10:00 am to 2:00 pm
  • Tagbilaran                                              11:00 am to 4:00 pm

Branches not included in the list above have suspended operations on these dates.

Thank you.

*Closed on December 31, 2022

 

 

 

Feast of the Immaculate Conception of Mary Advisory (December 8, 2022)

To our valued clients,

All our branches nationwide will be closed on December 8, 2022 (Thursday), in observance of The Feast of the Immaculate Conception of Mary per Malacañang Proclamation No. 1236.

For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188.

You may also visit Security Bank’s Facebook account or email the following:

Thank you.

 

 

Bonifacio Day Advisory (November 30, 2022)

To our valued clients,

All our branches nationwide will be closed on November 30, 2022 (Wednesday), in observance of Bonifacio Day per Malacañang Proclamation No. 1236.

For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188.

You may also visit Security Bank’s Facebook account or email the following:

Thank you.

Scheduled system activity (November 12-13, 2022)

  Please be informed that we will have scheduled system maintenance from November 12-13, 2022 (Saturday and Sunday).

During this period, the following will be unavailable:

November 12 – 4:00 – 5:15 am

November 13 – 4:00 – 5:15 am

  • Security Bank ATMs, CAMs
  • Online transactions and POS
  • InstaPay

 

November 12, 11:00 pm – November 13, 4:00 am
  • Security Bank Online Beta (web and mobile app)
  • Cash360 Real-Time Deposits

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

Scheduled system activity – Security Bank Online InstaPay (November 6, 2022)

Please be informed that we will have a scheduled system maintenance activity on November 6, 2022 (Sunday).

During this period, InstaPay via Security Bank Online (web and mobile app) will be unavailable from 12:00 am to 10:00 am.

Please perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Weekend Banking Advisory (October 29, 2022)

Please be advised of Security Bank’s weekend banking branches’ schedules today, October 29, 2022 (Saturday):

Branches open until 12:00 pm:

A. LINAO-PACO

ALIMALL

BLUMENTRITT

DILIMAN-MATALINO

FORT BONIFACIO-SLMC

MARIKINA

MARKET! MARKET!

ONE MALL VALENZUELA

PROMENADE-GREENHILLS

SHANGRI-LA PLAZA EAST WING

STA. ROSA-GREENFIELD

CAPITOL COMMONS

ONGPIN

ROBINSONS MAGNOLIA

Branches open beyond 12:00 pm:

BAGUIO – 9:00 am to 1:00 pm; Saturday

CABANATUAN- MAHARLIKA – 9:00 am to 1:00 pm; Saturday

CDO-LIMKETKAI – 10:00 am to 3:00 pm; Saturday

CEBU-BUSINESS PARK – 11:00 am to 4:00 pm; Saturday

DAVAO-MONTEVERDE – 12:00 nn to 4:00 pm; Saturday

GENERAL SANTOS – 12:00pm to 4:00 pm; Saturday

ILOILO JARO – 9:00 am to 3:00 pm; Saturday

MANDAUE-NORTH ROAD – 11:00 am to 4:00 pm; Saturday

TACLOBAN RIZAL – 10:00 am to 2:00 pm; Saturday

TAGBILARAN – 11:00 am to 4:00 pm; Saturday

TUGUEGARAO – 12:00 nn to 4:00 pm; Saturday

BACOLOD-NORTH DRIVE – 9:00 am to 3:00 pm; Saturday

DAVAO-RIZAL – 12:00 nn to 4:00 pm; Saturday

 

Thank you.

 

 

 

Security Bank All Saints’ Day Advisory 

All our branches nationwide will be closed on October 31 to November 1, 2022 (Monday and Tuesday), in observance of All Saints’ Day per Malacañang Proclamation No. 1236 and No. 79.

For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188.

You may also visit Security Bank’s Facebook account or email the following:

Thank you.

 

Advisory on the Change of BusinessPlus Terms and Conditions

Please be advised that our BusinessPlus Account Terms and Conditions (T&Cs) will be updated in compliance with the guidelines for consumer protection set forth in BSP Circular No. 1048, dated September 6, 2019.

Our updated T&Cs will take effect on January 1, 2023. The most recent version can be found here: https://www.securitybank.com/terms-and-conditions/

We have summarized the changes below, but we please read the new T&Cs in their entirety to make sure you understand everything that has changed.

The clauses that we changed and the reasons behind these modifications are as follows:

EXISTING REVISED REASON

 

 

 

 

MINIMUM BALANCE

A minimum maintaining average daily balance as set by the BANK shall be required for all accounts. A monthly service fee as posted in the bank premises and at the bank website (www.securitybank.com) shall be charged to the account whenever its balance falls below the minimum average daily balance requirement for two (2) consecutive months. The BANK reserves the right to change the minimum balance requirement and corresponding charges therein.

 

PRODUCT FEATURES AT A GLANCE

 

FEES AND CHARGES

 

MINIMUM BALANCE

A minimum maintaining average daily balance as set by the BANK shall be required for all accounts. A monthly service fee as posted in the bank premises and at the bank website (www.securitybank.com) shall be charged to the account whenever its balance falls below the minimum average daily balance requirement for two (2) consecutive months, except during the first 3 months from the account opening when this fee is waived. The BANK reserves the right to change the minimum balance requirement and corresponding charges therein.

 

We adhere to the directive of the BSP regarding disclosure and transparency of key information on, among others, regulations governing fees on retail bank product/ services and dormant deposit accounts, as contained in Section 263 of MORB.

DEPOSITS/PLACEMENTS/PAYMENTS

 

xxx

 

When the account is closed, whether by the BANK or by the Depositor, the BANK may require the Depositor to surrender all unused checks before the balance of the account is released. The BANK shall not be liable for any loss or damage incurred by the Depositor or a third party due to computer programming defects, errors due to faulty communication lines, or any defect in the material or workmanship of any computer equipment. Article 1250 of the Civil Code of the Philippines shall not apply to the account.

 

DEPOSITS/PLACEMENTS/PAYMENTS

 

xxx

 

When the account is closed, whether by the BANK or by the Depositor, the BANK may require the Depositor to surrender all unused checks before the balance of the account is released. The BANK shall not be liable for any loss or damage incurred by the Depositor or a third party due to computer programming defects, errors due to faulty communication lines, or any defect in the material or workmanship of any computer equipment. Article 1250 of the Civil Code of the Philippines shall not apply to the account.

 

A BusinessPlus Account may be opened with a minimum initial deposit as reflected in the section on FEES AND CHARGES as part of these Terms and Conditions.

 

We adhere to the directive of the BSP regarding disclosure and transparency of key information on, among others, regulations governing fees on retail bank product/ services and dormant deposit accounts, as contained in Section 263 of MORB.

INTEREST

The account shall earn interest net of applicable withholding tax if it meets the required minimum balance set by the BANK. Interest earned shall be credited to the Depositor’s account at the end of every month or quarter, whichever is applicable. A reduced interest rate may apply if the account fails to meet the required frequency of withdrawal per quarter.

 

A check item…

 

INTEREST

The account shall earn interest net of applicable withholding tax if it meets the required minimum balance set by the BANK. Interest earned is calculated daily and shall be credited to the Depositor’s account quarterly. The interest is computed as follows: Net Interest Earned = (Average Daily Balance x Number of Days in a month/360) x Interest Rate Per Annum x (1 – 20% Withholding Tax)

A check item…

We adhere to the directive of the BSP regarding disclosure and transparency of key information on, among others, regulations governing fees on retail bank product/ services and dormant deposit accounts, as contained in Section 263 of MORB.

CHECKBOOK

Checkbooks shall be issued only to the accountholder personally, or to an authorized representative upon receipt by the BANK of an accomplished and duly signed checkbook requisition slip. The Depositor shall exercise care in requisitioning for additional checkbooks. To ensure continuous supply of the checkbooks, the requisition by the Depositor must be made at least one (1) month in advance of the expected delivery. Checkbooks shall be issued to the Depositor for a fee to be debited from the account of the Depositor upon checkbook order (via automatic checkbook re-order facility, over-the-counter request or alternate channels). Charges are subject to increase without prior notice to the client.

 

CHECKBOOK

Checkbooks shall be issued only to the accountholder personally, or to an authorized representative upon receipt by the BANK of an accomplished and duly signed checkbook requisition slip. The Depositor shall exercise care in requisitioning for additional checkbooks. To ensure continuous supply of the checkbooks, the requisition by the Depositor must be made at least one (1) month in advance of the expected delivery. Checkbooks shall be issued to the Depositor for a fee to be debited from the account of the Depositor upon checkbook order (via automatic checkbook re-order facility, over-the-counter request or alternate channels). Charges are subject to increase without prior notice to the client. The summary of the service fees and charges are reflected in the section on FEES AND CHARGES as part of these Terms and Conditions

 

We adhere to the directive of the BSP regarding disclosure and transparency of key information on, among others, regulations governing fees on retail bank product/ services and dormant deposit accounts, as contained in Section 263 of MORB.

SECURITY DIGIBANKER FACILITY

8.      Average Daily Balance Requirement

b.      The Depositor agrees to pay such fees as may be charged by the BANK for the use of DIGIBANKER, which fees may be increased or decreased at the discretion of the BANK upon due notice to the Depositor.

The Depositor hereby authorizes the BANK to automatically debit from its deposit account maintained with its servicing Branch the Total Annual Fees, amounting to FIVE HUNDRED PESOS (PHP500.00) per Two-Factor Authentication (2FA) Token issued to a DigiBanker User, in excess of the three (3) free 2FA User Licenses offered to the Depositor by the Bank. The aforementioned authority is supported by a valid Board Resolution which shall remain valid and binding for as long as the Depositor is enrolled in the 2FA of DigiBanker. The BANK is hereby absolved from any liability which may result from its implementation of the foregoing authority.

 

SECURITY DIGIBANKER FACILITY

8.      Average Daily Balance Requirement

b.      The Depositor agrees to pay such fees as may be charged by the BANK for the use of DIGIBANKER, which fees may be increased or decreased at the discretion of the BANK upon due notice to the Depositor.

Auto Credit Payments Manager: (ACPM): Php 5.00 per transaction

InstaPay: Php 20.00 per transaction

PESONet: P15.00 per transaction

Electronic Gift Card (eGC): P50.00 per transaction

BIR/SSS/Philhealth/Pag-ibig: no fee

PAS5: P30 per transaction

The Depositor hereby authorizes the BANK to automatically debit from its deposit account maintained with its servicing Branch the Total Annual Fees, amounting to FIVE HUNDRED PESOS (PHP500.00) per Two-Factor Authentication (2FA) Token issued to a DigiBanker User, in excess of the three (3) free 2FA User Licenses offered to the Depositor by the Bank. The aforementioned authority is supported by a valid Board Resolution which shall remain valid and binding for as long as the Depositor is enrolled in the 2FA of DigiBanker. The BANK is hereby absolved from any liability which may result from its implementation of the foregoing authority.

 

We adhere to the directive of the BSP regarding disclosure and transparency of key information on, among others, regulations governing fees on retail bank product/ services and dormant deposit accounts, as contained in Section 263 of MORB.

INQUIRIES OR COMPLAINTS

For inquiries and complaints, please call our 24-Hour Customer Service hotline at (632) 888-791- 88 or e-mail us at [email protected]. Security Bank Corporation is supervised by Bangko Sentral ng Pilipinas with telephone number (632) 708-7087 and e-mail address at [email protected]

 

INQUIRIES OR COMPLAINTS

1.      The Client shall report his/her concerns on the Account to any SBC branch nearest to the Client, or by contacting our 24/7 Customer Service Hotline below or sending an email to [email protected]

Customer Service hotline: +632 8887-9188 (Toll-free for PLDT landline): 1-800-1-888-1250

 

Provided that, concerns relating to the loss of Client’s mobile device and/or replacement and/or change of number of any mobile phone or device (used by Client) for the generation and/or reception of OTP should be immediately reported to the Customer Service Hotline at the numbers provided above.

2.      The Client agrees to SBC’s conduct of verification when he/she contacts SBC via Customer Service Hotline.

3.      SBC shall only act upon the Client’s concerns, when the following information are completely provided:

i.       Client name, ATM/Credit Card Number and/or enrolled SBC Account Number;

ii.      Details of the error or transaction as applicable, such as: date, merchant/subscriber number, amount, mobile number and reference number for the transaction in question or completion of the transaction dispute form when necessary. The dispute form is available/downloadable at https://www.securitybank.com/online-forms/.

4.      SBC will respond to the inquiries and provide resolution feedback to the concerns raised within seven to twenty (7- 20) banking days from the receipt of the complaint, and that for complaints requiring more time to investigate and resolve, SBC will advise Client accordingly, including the progress thereof.

5.      An official response of the concerned unit will be provided to the Client once investigation is completed. However, SBC does not guarantee reversal of Client’s transaction.

 

Security Bank Corporation is regulated by the Bangko Sentral ng Pilipinas (+632 8708-7087 loc. 2584 | [email protected] | https://www.bsp.gov.ph). Chat with BSP Online Buddy at (BSP Webchat:http://www.bsp.gov.ph/ | SMS: 021582277 | FB: Bangko Sentral ng Pilipinas)

 

We adhere to the directive of the BSP regarding provision of:

(1)  Information on the internal complaints handling unit and that the Bank is a regulated entity and the contact information of the regulator.

(2)  Clear policies on investigation, resolution and restitution of complaints making and process clear to the consumer.

(3)  Information on the consumer assistance channels and applicable timelines for handling concerns

VARIATION OF TERMS AND CONDITIONS

The BANK reserves the right to change any or all of these terms and conditions. Any such alterations, amendments or new rules shall be posted, in the bank premises/ branches, for at least 15 business days, and such notice shall be binding upon all the BANK’s Depositors as fully as though assented to by them.

 

VARIATION OF TERMS AND CONDITIONS

The BANK reserves the right to change any or all of these terms and conditions. Clients shall be notified at least sixty (60) days prior to implementation of any amendments to the terms and conditions herein by public notice which may take the form of posting in public places, such as the BANK’s official websites and/or at a conspicuous place within the premises of all banking units.

Clients who do not agree with the new/revised terms and conditions have the right to exit the contract without penalty provided, that such right is exercised within thirty (30) days from receipt of individual notice or thirty (30) days from issuance of public notice.

 

To include a provision that binds the Bank to the required notification pertaining to the key features of the product and any changes thereto.
 

LIABILITY

Subject to the provisions herein, the BANK shall be liable only for its failure to act with good faith or to exercise reasonable care and skill, which shall be determined in accordance with the standards and practices of the banking industry and as prescribed by the regulatory body.

If the BANK is found liable for any act or omission for the BANK’s provision of services in relation to the Account or any reason whatsoever, its liability will be limited to the service fee charged to me or my actual proven damages, whichever is less. It will not be liable for any indirect, special or consequential loss or damages arising in any way out of the BANK’s provision of services in relation to the Account or any reason whatsoever.

 

To include a provision ensuring that Bank clients are treated fairly, honestly, and professionally.
 

COMPLIANCE WITH RELEVANT LAWS, RULES AND REGULATIONS

The Depositor warrant and agree that he/she will comply with all laws, regulations, ordinances, rules, decrees, and other directives applicable to my use of Security DigiBanker and other services of SBC. In no event shall SBC be obligated to take any action that it believes, in good faith, would cause it to be in violation of any laws, regulations, ordinances, rules, decrees or directives applicable to the Account or the Depositor.

SBC and the Depositor shall likewise comply with the provisions of Republic Act No. 10175 or the Cybercrime Prevention Act of 2012, its Implementing Rules and Regulations, Republic Act No. 9160, as amended or the Anti-Money Laundering Law, as amended and its Implementing Rules and Regulations, Republic Act. No. 10173 or the Data Privacy Act of 2012, its Implementing Rules and Regulations, and other related issuances, laws and regulations, as may be applicable.

 

This is to remind our clients to adhere with applicable laws, rules and regulations in the use of their accounts with the Bank.

If you do not agree with the new or changed terms and conditions, you have the option to terminate the agreement without penalty as long as you do so within thirty (30) days of receiving this notification or thirty (30) days following the publication of this notice.

If you have any questions about any of these changes, you can contact your branch of account or our Customer Service Hotline +632 8887-9188 (Toll-free for PLDT landline: 1-800-1-888-1250) or sending an email to [email protected]

Thank you.

 

 

System Maintenance for Security Bank Online Beta (August 4, 2022)

Security Bank Online Beta (mobile app and web) is currently undergoing system maintenance.

We’re sorry again for this unexpected downtime. We’re working on finishing the maintenance as fast as possible.

We appreciate your understanding.

Scheduled system activity

Please be informed that Security Bank ATMs and CAMs will have a scheduled system activity from July 23 (Saturday) to July 24, 2022 (Sunday). They will be temporarily unavailable on July 24, 2022 (Sunday) from 12:00 am to 8:00 am.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

We’ve updated our Cashback Platinum Supplemental Terms and Conditions

Starting September 8, 2022, Complete Cashback Platinum Mastercard cardholders may convert single-receipt purchases of at least PHP5,000 into installments for up to 24 months.

For more details, visit our official website for the updated Supplemental Terms and Conditions. To go to the page, copy this address and paste it directly into your browser: https://www.securitybank.com/personal/credit-cards/rebate/complete-cashback-platinum-mastercard/#terms

Thank you.

Scheduled system maintenance

Please be informed that we will have a scheduled system maintenance from July 9 (Saturday) to July 10, 2022 (Sunday).

During this period, the following will be temporarily unavailable on July 10, 2022 (Sunday) from 12:00 am to 8:00 am:

  • Security Bank ATMs, CAMs
  • Security Bank Online (web and mobile app)
  • Security Bank DigiBanker
  • Cash and Trade Portal
  • IVRS
  • Payroll
  • Online transactions and POS
  • Website

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

Non-Payroll Cash Card Closure Advisory

As we have announced the discontinuation of all Security Bank Cash Cards on October 1, 2021, all Non-Payroll Cash Cards are now officially closed as of May 25, 2022.

You may still claim your Cash Card balance, subject to applicable fees, at any Security Bank branch.​

Prior to your branch visit, please call our Customer Service hotline at (02) 8887-9188 or 1-800-1-888-1250 (Toll-free for PLDT hotline). You may also fill out this form to pre-process your withdrawal request.

Thank you and stay safe.

Our Customer Service Hotline is temporarily inaccessible.

We are currently experiencing some technical issues with our service provider affecting our Customer Service Hotline. We sincerely apologize for this inconvenience. In the meantime, you may reach us via email, chatbot or social media.

Bank Accounts and Deposits:  [email protected]

Credit Cards: [email protected]

Thank you for understanding.

 

BusinessPlus Checking Account Advisory

To our valued clients,

Effective July 1, 2022, we are pleased to announce that we will be lowering the minimum maintaining balance of BusinessPlus Checking Account from P50,000 to P25,000.

For questions or clarifications, please reach out to your Relationship Manager, TBG Sales Managers or branch of account.

Thank you.

 

Update on Interest Rates for Checking and Savings Accounts to take effect on March 01, 2022

Please be informed of the changes in interest rates for the following products beginning March 1, 2022.

*Active

Product   From To
All Access*   0.0625% 0.0675%
Money Builder*   0.05% 0.0675%
  Monthly Bonus 0.07% 0.10%
  Quarterly Bonus 0.07% 0.10%
Easy Savings*   0.05% 0.0675%
Jr. One Savings*   0.125% 0.0675%
eSecure* (eSS)      
  PHP 5,000- 49,999 0.0650% 0.0675%
  PHP 50,000- 99,999 0.0650% 0.0675%
  PHP 100,000- 999,999 0.0700% 0.0700%
  PHP 1M- 4.99M 0.0740% 0.0740%
  PHP 5M and up 0.0740% 0.0740%

**Discontinued since July 2014

Product From To
All-in-One Checking Account (AIOCA)** 0.10% 0.0675%
Regular Checking with Interest** 0.10% 0.0675%
CheckOne** 0.20% 0.0675%
CheckPower** 0.20% 0.0675%
ISIC** 0.25% 0.0675%
SSS Pensioners Savings** 0.10% 0.0675%
Peso SA – Passbook** 0.10% 0.0675%
Peso SA – ATM** 0.10% 0.0675%
ATM Plus Account** 0.10% 0.0675%
CheckRight** 0.25% 0.0675%
PESO SAVINGS A/C-STATEMENT** 0.10% 0.0675%
PESO SAVINGS ACCOUNT – ATA** 0.10% 0.0675%

Adjusted branch hours in Luzon

To ensure the safety of all our customers and staff, our Luzon branches will close at 3:00 pm from January 10 to January 14, 2022. For your convenience, you may use Security Bank Online through web or mobile app for your simple banking transactions. Let’s continue to observe health and safety protocols, and get better together. Thank you for understanding.  

Branch schedule in areas affected by Typhoon Odette (as of Dec 19, 2021)

Due to severe weather conditions brought by Typhoon Odette, please be informed that our Kabankalan, Negros Occidental Branch will be temporarily closed starting tomorrow, December 20 (Monday), until further notice. Meanwhile, all our branches in Cebu, Tagbilaran, and Surigao will observe shortened banking hours until 1:00 pm. For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188. You may also  email the following:

For your safety, we encourage you to use our online banking platforms such as Security Bank Online and mobile app to perform your banking transactions. Thank you for your understanding.

 
 New Late Payment Fee implementation date

Please be advised that the new Late Payment Fee implementation for all consumer loan products has been moved from September 19, 2021, to October 25, 2021. Kindly see the summary of fees per product below posted last July 21, 2021.

Product Variant From To
Small Business Loan Business Mortgage Loan 24% per day of unpaid amortization + past due interest for technical past dues 2% of unpaid amortization
Business Express Loan 3% of unpaid amortization for technical past dues 3% of unpaid amortization
Personal Loan Personal Loan 3% of the amount due or P500, whichever is higher 3% of unpaid amortization
Car4Cash
Corporate Salary Loan Salary Loan Doctor’s Loan Seafarer’s Loan 3% of the monthly amortization or Php 500, whichever is higher 3% of unpaid amortization
Auto Loan All variants Collection Fee: 3% of unpaid net monthly amortization 6% of unpaid amortization (combined Collection & Late Payment Fees)
Late Payment Fee: 3% of unpaid net monthly installment
Home Loan Regular Home Loan and Home Equity 3% of unpaid amortization for technical past dues 3% of unpaid amortization
 
Discontinuation of Cash Cards
 
Please be informed that all SBC Cash Cards will be discontinued effective October 1, 2021. As such, all cardholders are advised to use the remaining balances of their cards to purchase items via online or via Point-of-Sale (POS) terminals. You may also withdraw your available balance via ATM or over-the-counter (OTC) at any Security Bank branch on or before September 30, 2021. Learn more here: Frequently Asked Questions (FAQs) Thank you and stay safe.
 
Update on Instapay
 
Effective September 15, 2021, ALL deposit products will be charged a transfer fee of PHP25.00 for each InstaPay transaction via Security Bank Online app within 1-2 banking days. Charges for Easy Account remains applicable. No charges will be applied for Gold Circle and Wealth Management Clients.
Update on credit card fee

Please be advised that effective October 18, 2021, a reinstatement fee of PHP 200 will be charged to previously past due accounts and canceled cards that have been reinstated. Visit this link for the full details. Thank you and keep safe.

Extended check clearing cut-off time

Effective July 12, 2021, we’ve extended our over-the-counter check clearing cut-off time to 3:30 pm. For your convenience, please make your checkdeposits before the cut-off time.

Update on late payment fees for all consumer loans products (July 21, 2021)

Please be advised that effective September 19, 2021, Security Bank will be implementing the following changes in the Late Payment Fees for all consumer loan products.

Product Variant From To
Small Business Loan Business Mortgage Loan 24% per day of unpaid amortization + past due interest for technical past dues 2% of unpaid amortization
Business Express Loan 3% of unpaid amortization for technical past dues 3% of unpaid amortization
Personal Loan Personal Loan 3% of the amount due or P500, whichever is higher 3% of unpaid amortization
Car4Cash
Corporate Salary Loan Salary Loan Doctor’s Loan Seafarer’s Loan 3% of the monthly amortization or Php 500, whichever is higher 3% of unpaid amortization
Auto Loan All variants Collection Fee: 3% of unpaid net monthly amortization 6% of unpaid amortization (combined Collection & Late Payment Fees)
Late Payment Fee: 3% of unpaid net monthly installment
Home Loan Regular Home Loan and Home Equity 3% of unpaid amortization for technical past dues 3% of unpaid amortization

We encourage you to settle your monthly amortizations on time to avoid incurring late payment fees. For any inquiry regarding the change in penalty fee, you may click this link https://bit.ly/asksbloans. Should there be no response to this advisory within thirty (30) days from receipt of this advisory, we shall deem the same as acceptance and consent to the change in penalty fees. For further assistance, you may call our Customer Service Hotline at (02) 8887-9188 from 8 am to 5 pm. Thank you.

 

Adjusted banking hours (June 1, 2021)

Effective June 1, 2021,  and until further notice, all Security Bank branches will be open from 9:00AM to 4:00PM. Operating hours of branches inside malls may differ. For your convenience, we encourage you to bank from home via Security Bank Online and mobile app. Thank you and stay safe.

InstaPay advisory (May 20, 2021)

Please be informed that InstaPay is temporarily unavailable. We apologize for the inconvenience this may be causing you. Thank you for understanding.

Adjusted banking hours in NCR Plus (May 17 to 31, 2021)

All branches within the NCR Plus area will be observing adjusted banking hours of 9:00AM to 3:00PM from May 17 to 31, 2021.  Operating hours of branches inside malls may differ. Branches in other areas will follow existing operating hours unless mandated by local government ordinances or the Bankers Association.

Thank you and stay safe

InstaPay Fees remain waived except for Easy Savings Account

We would like to remind you that effective May 1, 2021, a transfer fee of P25 for each InstaPay transaction will be charged when using your Easy Savings account.  If your Security Bank mobile app still displays a transfer fee of P0.00, the correct fee of P25 will be collected and should reflect on your account within 1-2 banking days. Sending money via InstaPay is still FREE when using other accounts such as All Access Checking, Build Up Savings, etc. If you are a Gold Circle or Wealth Management client, your InstaPay transaction fee remains waived regardless of account used.

Waived InstaPay Fees until April 30, 2021 only

Starting May 1, 2021 a fee of PHP25 will be charged to Easy Savings accountholders for each transaction using Instapay via Security Bank Online app. The fee will be deducted within 1-2 banking days. *Instapay remains FREE for all Gold Circle and Wealth clients, and other deposit accountholders.

System activity due to implementation of Acquirer Based Fee Charging model in all Bancnet ATMs

With the scheduled shift of all Bancnet member banks to Acquirer Based Fee Charging model (ABFC), we will be running a system activity which will affect the following services :
 
April 6 (Tuesday) 11:30PM until April 7 (Wednesday) 12:30AM
  • Sending and Receiving InstaPay
  • POS and Online Purchases
April 6 (Tuesday) 11:30PM until April 7 (Wednesday) 4:00AM
  • All Security Bank ATMs
Thank you for your patience and understanding.

Update on transfer fees for InstaPay  Starting April 21, 2021, a fee of PHP 25 will be charged to Easy Savings accountholders for each transaction using InstaPay. The fee will be collected within 1-2 banking days. InstaPay remains FREE for all Gold Circle and Wealth clients, and other deposit accountholders.   Thank you and stay safe.

Changes to Easy Savings Account to take effect on May 5, 2021

The following changes will be applied to our Easy Savings Account beginning May 5, 2021.  

  FROM TO
Over the Counter Fees P100 P200
Minimum Maintaintaining Balance P5,000 P10,000
 

Please be guided accordingly. Thank you and stay safe. Scheduled system activity advisory (March 7, 2021) Please be informed that Security Bank will have a scheduled system activity on March 7, 2021 (Sunday), 12:00AM to 4:00PM. During this period, DigiBanker 2.0 will be temporarily unavailable. We encourage you to perform your transactions before or after the activity to avoid any inconvenience. Thank you.

EDSA People Power anniversary advisory

All our branches nationwide will be closed on February 25, 2021 (Thursday), in observance of the EDSA People Power Revolution Anniversary, per Proclamation No. 986, s. 2020. For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188 from 8 am to 5 pm. You may also visit Security Bank’s Facebook account or email the following:

Thank you.

InstaPay advisory

Please be advised that InstaPay transfers to the following banks will be temporarily unavailable today (Feb 9), from 12pm to 3pm due to Bancnet’s system maintenance activity.

  • Sterling Bank of Asia
  • GXI (GCash)
  • Equicom Savings Bank
  • Bank of Commerce
  • Philippine National Bank
  • Philippine Savings Bank
  • GrabPay Philippines ING

To avoid inconvenience, we encourage you to perform your transactions after the maintenance window. For assistance, you may call our Customer Service hotline at (02) 8887-9188 from 8am to 5pm.  Thank you and stay safe.

ATM fees collection advisory

Beginning April 7, 2021, we will no longer collect fees for ATM withdrawals and balance inquiries made in other banks’ ATMs. Instead, transaction fees will be collected by the bank that owns the ATM you are using (ATM owner). Non-SB ATM cardholders who use our ATMs will be charged the following fees :

  • PHP15 per Withdrawal
  • PHP2 per Balance Inquiry

If you are a Gold Circle or Wealth Management client, ATM withdrawal fees that may appear on your account balance when using other local banks’ ATMs will be reversed on the next banking day. Thank you and stay safe.

 

Waived transfer fees for InstaPay is extended until March 31, 2021

We are pleased to inform you that we have extended our waived transfer fees for InstaPay until March 31, 2021. Continue sending money to other bank accounts for FREE when using your Security Bank mobile app. We also encourage you to continue using our alternative channels for your banking needs. Thank you and stay safe.

Excess credit balances advisory (November 27, 2020)

Please be informed that effective November 27, 2020, any overpayment or excess credit balances on your Security Bank Mastercard shall be governed by the Bank’s overpayment policy as outlined in Section 9 of our Credit Cards’ Terms and Conditions. “As a general rule, overpayment on your credit card shall not be allowed and will not form part of your credit limit nor cash advance limit. In cases where there’s an excess payment after all billed credit card balances are settled, the overpayment shall not earn interest and will be applied as payment to your succeeding transactions. Refund of credit balance shall be subject to approval and applicable fees. Payment which exceeds total amount availed and/or credit limit and accounts with credit balances may be subject to monitoring and reporting requirements under the IRR of AMLA, as amended.” Please be guided accordingly.

Bills payment advisory (November 19, 2020)

Please be informed that we are experiencing some technical issues with select Bills Payment merchants. Payment to the following billers are temporarily unavailable until further notice:

  • Air Asia
  • BPI Credit Card
  • Grab
  • Manila Electric Company (Meralco)
  • National Bureau of Investigation (NBI)
  • PayExpress/Paynamics
  • Philippine Airlines
  • Professional Regulation Commission (PRC)
  • SSS Contributions
  • St Luke’s Extension Clinic
  • Taft Property Venture Development

We sincerely apologize for the inconvenience this may have caused you. We will update you as soon as bills payment to these merchants become available. Thank you for your understanding.

 

Security Bank Online and Mobile App advisory (November 22 and 28, 2020)*

Please be informed that Security Bank will have scheduled system activities on the following dates:

  • November 22, 2020 (Sunday), from 2:00AM to 4:30AM
  • November 28, 2020 (Saturday), 10PM, to November 29, 2020 (Sunday), 6AM

During these periods, Security Bank Online (SBOL) and Mobile App will be temporarily inaccessible. We encourage you to perform your transactions before or after the activity to avoid inconvenience. Thank you for your understanding. *This post was updated to reflect new schedules. Please be guided accordingly.

Check clearing advisory (November 13, 2020)

Pursuant to PhilPass Advisory No. BPU-2020-105A, we will implement normal check clearing today. Our cut-off time is at 12:30PM. All check deposits received from yesterday November 12 until 12:30PM today will be sent to clearing. Thank you.

InstaPay advisory

Please be informed that InstaPay remains unavailable. We apologize for the inconvenience this may have caused you. We will update you as soon as it becomes available. Thank you for understanding.

Check clearing advisory 

Please be advised that following PhilPaSS Advisory No. BPU-2020-104, check clearing operations will be suspended for tomorrow November 12, 2020. Your check deposits today and tomorrow will be sent to clearing on Friday, November 13, 2020. Thank you and stay safe.

Security Bank Mobile and Mobile App system maintenance advisory (November 10, 2020)

Please be informed  that we will run a system maintenance activity on November 10, 2020, from 8:00PM to 10:00PM. During this period, Security Bank Online Banking and Mobile App will momentarily be unavailable. InstaPay will remain unavailable until November 11, due to additional tests and fixes on the feature. Kindly perform any urgent online banking transaction ahead of time to avoid any inconvenience. For assistance, you may call our Customer Service hotline at (02) 8887-9188 from 8AM to 5PM. Thank you.

Bills payment advisory (November 5, 2020)

Please be informed that we are currently experiencing some technical issues with our Bills Payment feature on SBOL and Mobile App. We sincerely apologize for the inconvenience this may have caused you.

If you are paying for your Security Bank Credit Card, you may refer to this link for a list of other payment centers: https://www.securitybank.com/personal/credit-cards/payment-centers/ Alternatively, some merchants can still be paid over-the-counter at any of our branches. Kindly refer to this link to check: https://www.securitybank.com/online-banking/bills-payment-merchants/
 
 
For assistance, you may call our Customer Service hotline at (02) 8887-9188 from 8AM to 5PM. Thank you for your understanding.

 

System maintenance advisory 

We encountered some technical difficulties in our ATMs today, October 30, 2020 (Friday). We sincerely apologize for the inconvenience this may have caused. For all ATM transactions that did not push through today, please be informed that we have begun crediting back to affected accounts. We expect to complete this within 48 hours. Should you need immediate access to these funds, we will open select branches tomorrow, October 31 (Saturday), to assist you in your banking needs.

The following Security Bank branches will be open tomorrow, from 11 AM to 3 PM:
REGION AREA BRANCH 1
Region 1 Area 01 Sta. Elena
Region 1 Area 02 UST Malate Espana
Region 1 Area 03 Navotas Valenzuela
Region 1 Area 04 Divisoria Sto. Cristo
Region 2 Area 05 Pasong Tamo Ext. Chino Roces Guadalupe Reposo
Region 2 Area 06 Alabang Acacia Sucat
Region 2 Area 07 Aseana Square Imus
Region 2 Area 08 Market Market Fort Grand Hamptons Fort Fairways Fort Triangle Morgan Suites
Region 2 Area 09 Calamba Crossing Sta. Rosa Greenfield
Region 2 Area 10 Lipa Medix Hospital Lima
Region 2 Area 11 Angeles Balanga Olongapo Clark Medical City Clark Angeles Tarlac San Fernando – Dolores San Fernando
Region 2 Area 13 Ayala Rufino Medical Plaza Dela Rosa, Salcedo Bel Air Herrera Paseo de Roxas
Region 2 MOB Main Office Branch
Region 3 Area 15 Silver City
Region 3 Area 16 Capitol Commons Pasig Boulevard Pasig C. Raymundo Pasig Mercedes Ave. Pasig Santolan Valle Verde
Region 3 Area 17 Mandaluyong Greenfield Mandaluyong – Edsa Boni Avenue
Region 3 Area 18 Congressional Congressional Tower
Region 3 Area 19 E. Rodriguez SLMC Quezon Ave – South Triangle G. Araneta
Region 3 Area 20 Don Antonio Heights
Region 3 Area 21 Montalban Marikina Sumulong Taytay Ortigas Extension Antipolo Marikina-Gil Fernando
Region 3 Area 22 Alimall Cubao Eastwood
Region 3 Area 23 Promenade Greenhills
Region 4 Area 24 Cebu Business Park Mandaue North Road
Region 4 Area 26 Davao Rizal Davao Monteverde Davao Bajada Tagum Panabo Digos
Region 4 Area 28 Bacolod Lacson Bacolod Mandalagan Iloilo Ledesma Iloilo Business Park
Region 4 Area 29 General Santos – Pioneer

For the safety of our customers and employees, everyone entering our branches is required to wear a face mask and a face shield. Thank you for your understanding.

DigiBanker advisory 

Please be informed that Security Bank will have a scheduled system activity affecting DigiBanker from November 7, 2020, 10 PM, to November 8, 2020, 6 AM. During the said activity, the following will be unavailable:

  • Payroll facility
  • Automatic Credit Arrangements
  • Automatic Debit Arrangements
  • eGov facility
  • All corporate banking functionalities

To avoid any inconvenience, we encourage you to perform your transactions before or after the activity. Thank you.

 

Extended systems maintenance advisory (October 27, 2020)

Please be informed that Security Bank’s scheduled debit card management system upgrade today, October 27, 2020 (Tuesday), will be extended and will affect access to the following until 4:00PM :

  • Security Bank Online and Mobile App
  • Security Bank DigiBanker
  • IVRS, Salary Advance, InstaPay and PESONet

In the meantime, you may already use your Debit Card and Cash Card in all ATMs. You may also proceed to any Security Bank branch for your banking needs. We will send out another advisory as soon as these systems become available. Thank you.

 

Cash card advisory

 BSP Circular No. 706: Updated Anti-Money Laundering Rules and Regulations requires all Cash Cards to have updated cardholder information.

 Kindly update your customer information at any Security Bank branch on or before September 21, 2020.

 All Cash Cards that are non-compliant will be blocked by the third week of September 2020.

 Thank you.

New policy on check encashment and deposit We would like to update you on a new policy regarding check encashment and deposit. In compliance with the Philippine Clearing House Corporation’s (PCHC) Memorandum Circular 3616, we are no longer accepting checks with the following:

  • Erasure/s on the account number
  • Two account numbers are written
  • Dorsal Deposit Information (DDI) for another bank is indicated

PCHC has set these additional guidelines as part of the effort to improve check clearing for clients’ convenience and security. Please be guided accordingly. Suspension of select OTC transactions Security Bank’s priority is the protection, security, and welfare of our employees and clients. In light of COVID-19 and the Luzon-wide enhanced community quarantine, our branches will temporarily suspend the following over-the-counter transactions starting March 30, 2020:

  • Cash withdrawals of less than P50,000 for ATM cardholders
  • Bills Payments

As we implement these measures to reduce face-to-face interactions, we have also made it easier to withdraw from ATMs and pay bills online:

  • We’re waiving ALL ATM Withdrawal Fees (even from non-Security Bank ATMs)
  • We increased the Daily ATM Withdrawal limit to P50,000
  • Bills payment can be done via ATM or Security Bank Online

Read the full advisory here: Suspension of Select OTC Transactions We encourage everyone to follow quarantine guidelines, maintain personal hygiene, and practice social distancing. Waived money transfer fees In light of COVID-19 and the Luzon-wide enhanced community quarantine, we are waiving fees on the following until further notice: Where applicable, this will be applied to both retail (via Security Bank Online) and corporate clients (via Digibanker, excluding corporate clients with proprietary front-end systems).

  • PESONet
  • Instapay
  • eGiveCash

Read the full advisory here: Waived Money Transfer Fees Thank you and please stay safe. Waived ATM withdrawal fees In light of COVID-19 and the Luzon-wide enhanced community quarantine, we are waiving all ATM withdrawal fees (even from non-Security Bank ATMs) until further notice. This means that you may withdraw from any bank’s ATM using your Security Bank ATM card and fees won’t apply. This is applicable nationwide. Read the full advisory here: Waived ATM Withdrawal Fees Thank you and please stay safe. Salary Advance payment extension Security Bank’s priority is the protection, security, and welfare of our employees and clients. That’s why, in the light of the Enhanced COVID-19 Quarantine, we’re extending payment due dates for Salary Advance (SALAD) Loans. All customers with Salary Advance (SALAD) whose payment status is current (with no past due balance) as of March 16, 2020 and payment due date is from March 26 to April 14, 2020 will have their due date extended for 60 days or equivalent to 4 payroll cut offs. This means amortization due will resume after 60 days—depending on your pay out date. Read the full advisory here: SALAD Payment Extension Thank you and please stay safe. Loan & credit card payment extension In compliance with the Bayanihan Act, all customers with a Credit Card, Home Loan, Personal Loan, Auto Loan, Business Mortgage Loan, or Business Express Loan whose loans with ORIGINAL payment due dates that fall within the government-mandated Community Quarantine (ECQ, MECQ) period from March 17 to May 31, 2020 are granted a loan payment extension. We’re extending payment due dates as follows:

Original Due Date Loan Extension Period
March 17 to March 31 extended by 90 days
April 1 to April 30 extended by 60 days
May 1 to May 31 extended by 30 days

Read the full advisory here: Loan and Credit Card Payment Extension Thank you and stay safe. COVID-19 banking advisory (March 17, 2020) Security Bank’s priority is the protection, security, and welfare of our employees and clients. To ensure we are able to provide essential financial services during the Luzon-wide enhanced community quarantine, starting on March 17, 2020, we will:

  • Open select branches in Luzon
  • Shorten branch hours to 3pm
  • Deploy a skeletal workforce to support banking operations
  • Increase sanitation efforts at branches and offices

Visayas and Mindanao operations are expected to continue as usual. For immediate cash needs, all our ATMs and CAMs are operational. ATM and CAM locations are viewable on our website >> https://www.securitybank.com/map/ For an updated list of open branches, click here: List of Open Branches Thank you and stay safe. COVID-19 banking advisory (March 16, 2020) In the midst of COVID-19, your safety is our utmost priority. All banking services such as access to ATMs, CAMs, Security Bank Online, Digibanker and our branches will continue uninterrupted. Our branches are open to serve you but we encourage you to use Security Bank Online and Our Mobile App Visit www.securitybank.com.ph/maps/ for locations of our ATMs and CAMs and branch updates. You can contact our BetterBanking specialists through our Customer Service Hotline at 8887-9188 or email at [email protected]. Please stay safe. Fraud prevention advisory We are committed to your financial safety. As your BetterBanking partner, Security Bank will never ask for your One-Time Pin (OTP), Personal Identification Number (PIN), Card Verification Code (CVC, the 3-digit found at the back of your credit card or debit card) and passwords. If you receive a call from an individual introducing himself/herself as someone from Security Bank and he/she asks for these sensitive information, courteously decline the request. Be wary of red flags by paying attention to the details of the instructions such as the beneficiary, beneficiary address, amount, etc.  If the instructions are not within the usual transaction pattern or behavior of the Customer Care agent, probe further to give you a hint if the caller and his/her instruction are both legitimate. If you already suspect that your account may have been compromised, immediately contact your branch of account or Customer Care at 888-791-88. Thank you. Increase in maximum ATM withdrawal and POS transaction Effective today, we are increasing your maximum ATM withdrawal and POS transaction limit.

CHANNELS FROM TO
ATM Withdrawal PHP 40,000 for 2 days PHP 50,000 per day
Point-of-Sale (POS) Transaction PHP 40,000 per day PHP 100,000 per day
Purchases using your debit/ATM card PHP 40,000 per day PHP 100,000 per day

Clients with ATM/POS transaction limit above PHP 50,000/PHP 100,000 per day will not change. ATM limit per transaction is at PHP 10,000.

Our hotline number has been updated

8-DIGIT MIGRATION ADVISORY The migration of our Customer Service Hotline and Head Office Trunkline numbers, from 7 digits to 8 digits, was successful. As the NCR-wide 8-digit migration of landline numbers rolls out today, you may now call us through the following numbers:

  • Customer Service Hotline: 8887-9188
  • Head Office Trunkline: 8867-6788

eGive Cash changes Heads up, eGiveCash users! In compliance with the Bangko Sentral ng Pilipinas, we modified our EGC service for your financial protection. What do you need to keep in mind?

  1. New monthly limitYou’ll still enjoy the convenience of EGC. We’ve just adjusted the total monthly limit per mobile number to Php 50,000.00
  2. Regularization Form + Valid IDIf you’re a frequent EGC beneficiary, fill out our EGC KYC Regularization Form and present 1 valid primary ID or 2 secondary IDs at any Security Bank Branch and you’re good to go. This will allow us to efficiently monitor and verify all transactions for regular customers.Who are classified as frequent/regular EGC beneficiaries?
    1. Individuals who send/receive more than Php 5,000 per transaction for 6 consecutive months.
    2. Individuals who send/receive less than or equal to P5,000 per transaction for 6 consecutive months and have a total EGC transaction of more than P100,000 in a year.

Occasional EGC beneficiaries (those who receive less than Php 5,000 per transaction and/or have not received EGC for 3 consecutive months) can still use the service without any additional requirements. Don’t worry, we will identify frequent EGC beneficiaries and send reminders via SMS. Check Date Format In line with CICS Operating Memo No. 18-021 and in Memo Circulars 3436 & 3437, EFFECTIVE July 1, 2018, only checks with correct date formats will be accepted. Numericformat in month-day-year sequence regardless of separator: Alphanumeric format FOR STRICT COMPLIANCE

Extended Scheduled System Activity (March 12, 2023)

To our valued clients,

Our scheduled system activity today March 12, 2023 (Sunday) has been extended. As such, the following platforms will be temporarily unavailable (until 12 pm):

  • Security Bank Online web and mobile app
  • DigiBanker Cash Portal and Trade Portal
  • IVRS, Salary Advance, and eGiveCash (eGC)
  • InstaPay and PESONet

For concerns and queries, please contact our Customer Service Hotline (02) 8887-9188.

Thank you.

Scheduled System Activity (March 12, 2023)

Please be informed that we will have a scheduled system activity on March 12, 2023 (Sunday).

During this period, the following will be temporarily unavailable from 12:00 am to 8:00 am:

  • Security Bank ATMs, CAMs
  • Security Bank Online (web and mobile app)
  • DigiBanker
  • Corporate Website
  • Online Transactions and POS
  •  
  • Branches
  • Hotline & IVRS

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

 

EDSA People Power Revolution Anniversary Advisory (February 25, 2023)

To our valued clients,

Please be advised of the revised schedules for some Security Bank branches for February 25, 2023 (Saturday):

Sta. Elena Open on Sunday
A. Linao 9:00 am – 1:00 pm
Blumentritt 9:00 am – 1:00 pm
Ongpin 9:00 am – 1:00 pm
Valenzuela 9:00 am – 1:00 pm
BF Parañaque 9:00 am – 1:00 pm
Starmall Las Piñas 9:00 am – 1:00 pm
Dasmariñas 10:00 am – 2:00 pm
Ayala Malls Manila Bay 10:00 am – 2:00 pm
Market!Market! 9:00 am – 1:00 pm
Fort SLMC 9:00 am – 1:00 pm
Sta. Rosa Greenfield 9:00 am – 1:00 pm
Calamba Crossing 10:00 am – 2:00 pm
Lipa Medix 9:00 am – 1:00 pm
Batangas 9:00 am – 1:00 pm
Angeles 9:00 am – 1:00 pm
San Fernando-Dolores 9:00 am – 1:00 pm
Olongapo 9:00 am – 1:00 pm
Tarlac 9:00 am – 1:00 pm
Balanga 9:00 am – 1:00 pm
Baguio 9:00 am – 1:00 pm
Tuguegarao 9:00 am – 1:00 pm
Dagupan 9:00 am – 1:00 pm
Santiago 9:00 am – 1:00 pm
Malolos 9:00 am – 1:00 pm
Cabanatuan 9:00 am – 1:00 pm
Guadalupe Commercial Complex 9:00 am – 1:00 pm
Pasig C. Raymundo 9:00 am – 1:00 pm
Mandaluyong 9:00 am – 1:00 pm
Del Monte 9:00 am – 1:00 pm
Robinsons Magnolia 10:00 am – 2:00 pm
Diliman Matalino 9:00 am – 1:00 pm
Marikina 9:00 am – 1:00 pm
Alimall 9:00 am – 1:00 pm
Promenade-Greenhills 9:00 am – 1:00 pm
Shangri La Plaza East Wing 9:00 am – 1:00 pm
Tacloban Rizal 9:00 am – 1:00 pm
Davao Rizal 12:00 pm – 4:00 pm
Davao Monteverde 12:00 pm – 4:00 pm
CDO Limketkai 9:00 am – 1:00 pm
Iloilo Jaro 9:00 am – 1:00 pm
Bacolod North Drive 9:00 am – 1:00 pm
General Santos 9:00 am – 1:00 pm
Mandaue North Road 9:00 am – 1:00 pm

 

Branches not included in the list above have suspended operations on this date.

Thank you.

 

 

Special (Non-working) Day Advisory (February 24, 2023)

To our valued clients,

All our branches nationwide will be closed on February 24, 2023 (Friday) in observance of the special (non-working) day, per Malacañang Proclamation No. 167.

For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188.

You may also visit Security Bank’s Facebook account or email the following:

Thank you.

 

 

Scheduled System Activity (February 26, 2023)

To our valued clients,

Please be informed that we will have a scheduled system activity on February 26, 2023 (Sunday) from 2:00 am to 10:00 am.

During this period, the following platform will be temporarily unavailable:

  • eGiveCash (eGC)

Please schedule your transactions before this period to avoid any inconvenience. For concerns and queries, please contact our Customer Service Hotline (02)8887-9188.

Thank you for understanding.

 

 

Scheduled System Activity (February 19, 2023)

To our valued clients,

Please be informed that we will have a scheduled system activity on February 19, 2023 (Sunday).

During this period, the following will be temporarily unavailable from 12:00 am to 8:00 am:

  • Security Bank ATMs, CAMs
  • Security Bank Online (web and mobile app)
  • EGC
  • DigiBanker
  • Payroll
  • Online Transactions and POS

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

 

Important update on the Security Bank Credit Card Fees and Charges

IMPORTANT ADVISORY: We have updated the computation of the Minimum Amount Due and the Monthly Interest Rate for your Security Bank Credit Card:

Monthly Interest Rate

·         In line with the Bangko Sentral ng Pilipinas (BSP) Circular No. 1165, the Monthly Interest Rate will be adjusted from 2% to 3%. For existing installments, the interest rate on the monthly installments due shall remain the same.

Minimum Amount Due

·         The Minimum Amount Due (MAD) will be adjusted from 3% of total amount due or PHP500 (USD10), whichever is higher to the sum of the following items below or PHP500 (USD10), whichever is higher:

1.       Interest for Installment Transactions

2.       Transaction Fee/s (e.g., Cash Advance Fee, SimplyPay Fee, Quasi-cash fee)

3.       Service Fee/s (e.g., Overlimit Fee, Account Maintenance Fee, ADA Fee)

4.       Interest charge

5.       Late Payment Fee

6.       Total Amount Due less items 1-5, multiplied by the Minimum Pay Percentage of 3%

For more details, please visit our website, select Cards, and scroll down to Fees and Charges. Thank you.

 

 

Update: Safety Deposit Box Rental Fees and Other Related Charges

Starting April 10, 2023, Safety Deposit Box (SDB) Rental Fees and Other Related Charges will be as follows:

Annual SDB Rental Fees

SDB Size New Rate
3x5x24 Php800.00
4x5x24 Php900.00
5x5x24 Php1000.00
3x10x24 Php1200.00
4x10x24 Php1400.00
5x10x24 Php1700.00
10x10x24 Php2700.00
15x10x24 Php2900.00
16×16.5×19.5 Php3200.00

Other Fees and Charges

Deposit for SDB keys Php2000.00
Replacement of Lost SDB keys Php2000.00
Payment for non-bank witnesses for forced opening Php2000.00

 

For any inquiry or concern regarding this update, please ask our Branch Customer Advisor for assistance.

 

 

New Nostro Account (February 20, 2023)

Effective February 20, 2023, our Nostro account for Pound Sterling (GBP) at Barclays Bank London (BARCGB22) will be closed. This will be replaced with a new Nostro account at Bank of New York Mello, London, with Swift Code IRVTGB2X.

Scheduled System Activity (February 11 – 12, 2023)

To our valued clients, 

Please be informed that we will have a scheduled maintenance activity from February 11, 2023 (Saturday) at 9:00 pm to February 12, 2023 (Sunday) at 12:00 pm.

During this period, the following platforms will be temporarily unavailable:

  • Debit Cards and Cash Cards
  • Security Bank ATMs and CAMs
  • Security Bank Online and Mobile App
  • Security Bank DigiBanker and Cash and Trade Portal
  • IVRS, Salary Advance, and eGiveCash (eGC)
  • InstaPay and PESOnet
  • Online transactions and POS

Please schedule your transactions before this period to avoid any inconvenience. For concerns and queries, please contact our Customer Service Hotline (02)8887-9188.

Thank you for understanding.

 

Scheduled System Activity (January 22, 2023)

To our valued clients,

Please be informed that we will have a scheduled system maintenance on January 22, 2023 (Sunday).    

During this period, the following will be temporarily unavailable from 12:00 am to 8:00 am:      

  • Security Bank ATMs, CAMs 
  • Security Bank Online (web and mobile app) 
  • DigiBanker 
  • Cash and Trade Portal 
  • IVRS 
  • Payroll 
  • Online Transactions and POS 
  • Website
  • SALAD

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.    

Thank you for understanding.

 

Feast of the Black Nazarene Advisory (January 9, 2023)

To our valued clients,

Please be advised of the suspended operations for some Security Bank branches in Manila on January 9, 2023:

  • C. Palanca
  • Evangelista
  • Roxas Boulevard

Branches not included in the list above will be open and have regular operations on this date.

Thank you.

 

 

Special (Non-working) Day Advisory (January 2, 2023)

To our valued clients,

All our branches nationwide will be closed on January 2, 2023 (Monday), in observance of the special (non-working) day, per Malacañang Proclamation No. 90.

For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188.

You may also visit Security Bank’s Facebook account or email the following:

Thank you.

 

 

 

Rizal Day Advisory (December 30, 2022)

To our valued clients,

Please be advised of the revised schedules for some Security Bank branches for December 30, 2022:

  • Catarman                        9:00 am to 12:00 noon
  • Tacloban Rizal               9:00 am to 12:00 noon

Branches not included in the list above have suspended operations on this date. All branches will also have suspended operations on January 1-2, 2023.

Thank you.

 

 

Special (Non-working) Day Advisory (December 26, 2022)

 

 

To our valued clients,

All our branches nationwide will be closed on December 26, 2022 (Monday), in observance of the special (non-working) day per Malacañang Proclamation No. 115.

For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188.

You may also visit Security Bank’s Facebook account or email the following:

Thank you.

 

 

 

Holiday Banking Advisory (December 24 and 31, 2022)

To our valued clients,

Please be advised of the revised schedules for some Security Bank branches for December 24 and 31, 2022:

  • Bacolod-North Drive                           9:00 am to 1:00 pm
  • Capitol Commons*                              9:00 am to 1:00 pm
  • CDO-Limketkai                                     10:00 am to 2:00 pm
  • Cebu-Business Park                            9:00 am to 2:00 pm
  • Fort Bonifacio-SLMC                           9:00 am to 12:00 noon
  • General Santos                                     10:00 am to 2:00 pm
  • Iloilo Jaro                                               9:00 am to 1:00 pm
  • Mandaue-North Road                        9:00 am to 2:00 pm
  • Market! Market!                                    9:00 am to 12:00 noon
  • Sta. Rosa-Greenfield                           9:00 am to 12:00 noon
  • Tacloban Rizal                                      10:00 am to 2:00 pm
  • Tagbilaran                                              11:00 am to 4:00 pm

Branches not included in the list above have suspended operations on these dates.

Thank you.

*Closed on December 31, 2022

 

 

 

Feast of the Immaculate Conception of Mary Advisory (December 8, 2022)

To our valued clients,

All our branches nationwide will be closed on December 8, 2022 (Thursday), in observance of The Feast of the Immaculate Conception of Mary per Malacañang Proclamation No. 1236.

For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188.

You may also visit Security Bank’s Facebook account or email the following:

Thank you.

 

 

Bonifacio Day Advisory (November 30, 2022)

To our valued clients,

All our branches nationwide will be closed on November 30, 2022 (Wednesday), in observance of Bonifacio Day per Malacañang Proclamation No. 1236.

For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188.

You may also visit Security Bank’s Facebook account or email the following:

Thank you.

Scheduled system activity (November 12-13, 2022)

  Please be informed that we will have scheduled system maintenance from November 12-13, 2022 (Saturday and Sunday).

During this period, the following will be unavailable:

November 12 – 4:00 – 5:15 am

November 13 – 4:00 – 5:15 am

  • Security Bank ATMs, CAMs
  • Online transactions and POS
  • InstaPay

 

November 12, 11:00 pm – November 13, 4:00 am
  • Security Bank Online Beta (web and mobile app)
  • Cash360 Real-Time Deposits

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

Scheduled system activity – Security Bank Online InstaPay (November 6, 2022)

Please be informed that we will have a scheduled system maintenance activity on November 6, 2022 (Sunday).

During this period, InstaPay via Security Bank Online (web and mobile app) will be unavailable from 12:00 am to 10:00 am.

Please perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Weekend Banking Advisory (October 29, 2022)

Please be advised of Security Bank’s weekend banking branches’ schedules today, October 29, 2022 (Saturday):

Branches open until 12:00 pm:

A. LINAO-PACO

ALIMALL

BLUMENTRITT

DILIMAN-MATALINO

FORT BONIFACIO-SLMC

MARIKINA

MARKET! MARKET!

ONE MALL VALENZUELA

PROMENADE-GREENHILLS

SHANGRI-LA PLAZA EAST WING

STA. ROSA-GREENFIELD

CAPITOL COMMONS

ONGPIN

ROBINSONS MAGNOLIA

Branches open beyond 12:00 pm:

BAGUIO – 9:00 am to 1:00 pm; Saturday

CABANATUAN- MAHARLIKA – 9:00 am to 1:00 pm; Saturday

CDO-LIMKETKAI – 10:00 am to 3:00 pm; Saturday

CEBU-BUSINESS PARK – 11:00 am to 4:00 pm; Saturday

DAVAO-MONTEVERDE – 12:00 nn to 4:00 pm; Saturday

GENERAL SANTOS – 12:00pm to 4:00 pm; Saturday

ILOILO JARO – 9:00 am to 3:00 pm; Saturday

MANDAUE-NORTH ROAD – 11:00 am to 4:00 pm; Saturday

TACLOBAN RIZAL – 10:00 am to 2:00 pm; Saturday

TAGBILARAN – 11:00 am to 4:00 pm; Saturday

TUGUEGARAO – 12:00 nn to 4:00 pm; Saturday

BACOLOD-NORTH DRIVE – 9:00 am to 3:00 pm; Saturday

DAVAO-RIZAL – 12:00 nn to 4:00 pm; Saturday

 

Thank you.

 

 

 

Security Bank All Saints’ Day Advisory 

All our branches nationwide will be closed on October 31 to November 1, 2022 (Monday and Tuesday), in observance of All Saints’ Day per Malacañang Proclamation No. 1236 and No. 79.

For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188.

You may also visit Security Bank’s Facebook account or email the following:

Thank you.

 

Advisory on the Change of BusinessPlus Terms and Conditions

Please be advised that our BusinessPlus Account Terms and Conditions (T&Cs) will be updated in compliance with the guidelines for consumer protection set forth in BSP Circular No. 1048, dated September 6, 2019.

Our updated T&Cs will take effect on January 1, 2023. The most recent version can be found here: https://www.securitybank.com/terms-and-conditions/

We have summarized the changes below, but we please read the new T&Cs in their entirety to make sure you understand everything that has changed.

The clauses that we changed and the reasons behind these modifications are as follows:

EXISTING REVISED REASON

 

 

 

 

MINIMUM BALANCE

A minimum maintaining average daily balance as set by the BANK shall be required for all accounts. A monthly service fee as posted in the bank premises and at the bank website (www.securitybank.com) shall be charged to the account whenever its balance falls below the minimum average daily balance requirement for two (2) consecutive months. The BANK reserves the right to change the minimum balance requirement and corresponding charges therein.

 

PRODUCT FEATURES AT A GLANCE

 

FEES AND CHARGES

 

MINIMUM BALANCE

A minimum maintaining average daily balance as set by the BANK shall be required for all accounts. A monthly service fee as posted in the bank premises and at the bank website (www.securitybank.com) shall be charged to the account whenever its balance falls below the minimum average daily balance requirement for two (2) consecutive months, except during the first 3 months from the account opening when this fee is waived. The BANK reserves the right to change the minimum balance requirement and corresponding charges therein.

 

We adhere to the directive of the BSP regarding disclosure and transparency of key information on, among others, regulations governing fees on retail bank product/ services and dormant deposit accounts, as contained in Section 263 of MORB.

DEPOSITS/PLACEMENTS/PAYMENTS

 

xxx

 

When the account is closed, whether by the BANK or by the Depositor, the BANK may require the Depositor to surrender all unused checks before the balance of the account is released. The BANK shall not be liable for any loss or damage incurred by the Depositor or a third party due to computer programming defects, errors due to faulty communication lines, or any defect in the material or workmanship of any computer equipment. Article 1250 of the Civil Code of the Philippines shall not apply to the account.

 

DEPOSITS/PLACEMENTS/PAYMENTS

 

xxx

 

When the account is closed, whether by the BANK or by the Depositor, the BANK may require the Depositor to surrender all unused checks before the balance of the account is released. The BANK shall not be liable for any loss or damage incurred by the Depositor or a third party due to computer programming defects, errors due to faulty communication lines, or any defect in the material or workmanship of any computer equipment. Article 1250 of the Civil Code of the Philippines shall not apply to the account.

 

A BusinessPlus Account may be opened with a minimum initial deposit as reflected in the section on FEES AND CHARGES as part of these Terms and Conditions.

 

We adhere to the directive of the BSP regarding disclosure and transparency of key information on, among others, regulations governing fees on retail bank product/ services and dormant deposit accounts, as contained in Section 263 of MORB.

INTEREST

The account shall earn interest net of applicable withholding tax if it meets the required minimum balance set by the BANK. Interest earned shall be credited to the Depositor’s account at the end of every month or quarter, whichever is applicable. A reduced interest rate may apply if the account fails to meet the required frequency of withdrawal per quarter.

 

A check item…

 

INTEREST

The account shall earn interest net of applicable withholding tax if it meets the required minimum balance set by the BANK. Interest earned is calculated daily and shall be credited to the Depositor’s account quarterly. The interest is computed as follows: Net Interest Earned = (Average Daily Balance x Number of Days in a month/360) x Interest Rate Per Annum x (1 – 20% Withholding Tax)

A check item…

We adhere to the directive of the BSP regarding disclosure and transparency of key information on, among others, regulations governing fees on retail bank product/ services and dormant deposit accounts, as contained in Section 263 of MORB.

CHECKBOOK

Checkbooks shall be issued only to the accountholder personally, or to an authorized representative upon receipt by the BANK of an accomplished and duly signed checkbook requisition slip. The Depositor shall exercise care in requisitioning for additional checkbooks. To ensure continuous supply of the checkbooks, the requisition by the Depositor must be made at least one (1) month in advance of the expected delivery. Checkbooks shall be issued to the Depositor for a fee to be debited from the account of the Depositor upon checkbook order (via automatic checkbook re-order facility, over-the-counter request or alternate channels). Charges are subject to increase without prior notice to the client.

 

CHECKBOOK

Checkbooks shall be issued only to the accountholder personally, or to an authorized representative upon receipt by the BANK of an accomplished and duly signed checkbook requisition slip. The Depositor shall exercise care in requisitioning for additional checkbooks. To ensure continuous supply of the checkbooks, the requisition by the Depositor must be made at least one (1) month in advance of the expected delivery. Checkbooks shall be issued to the Depositor for a fee to be debited from the account of the Depositor upon checkbook order (via automatic checkbook re-order facility, over-the-counter request or alternate channels). Charges are subject to increase without prior notice to the client. The summary of the service fees and charges are reflected in the section on FEES AND CHARGES as part of these Terms and Conditions

 

We adhere to the directive of the BSP regarding disclosure and transparency of key information on, among others, regulations governing fees on retail bank product/ services and dormant deposit accounts, as contained in Section 263 of MORB.

SECURITY DIGIBANKER FACILITY

8.      Average Daily Balance Requirement

b.      The Depositor agrees to pay such fees as may be charged by the BANK for the use of DIGIBANKER, which fees may be increased or decreased at the discretion of the BANK upon due notice to the Depositor.

The Depositor hereby authorizes the BANK to automatically debit from its deposit account maintained with its servicing Branch the Total Annual Fees, amounting to FIVE HUNDRED PESOS (PHP500.00) per Two-Factor Authentication (2FA) Token issued to a DigiBanker User, in excess of the three (3) free 2FA User Licenses offered to the Depositor by the Bank. The aforementioned authority is supported by a valid Board Resolution which shall remain valid and binding for as long as the Depositor is enrolled in the 2FA of DigiBanker. The BANK is hereby absolved from any liability which may result from its implementation of the foregoing authority.

 

SECURITY DIGIBANKER FACILITY

8.      Average Daily Balance Requirement

b.      The Depositor agrees to pay such fees as may be charged by the BANK for the use of DIGIBANKER, which fees may be increased or decreased at the discretion of the BANK upon due notice to the Depositor.

Auto Credit Payments Manager: (ACPM): Php 5.00 per transaction
InstaPay: Php 20.00 per transaction
PESONet: P15.00 per transaction
Electronic Gift Card (eGC): P50.00 per transaction
BIR/SSS/Philhealth/Pag-ibig: no fee
PAS5: P30 per transaction

The Depositor hereby authorizes the BANK to automatically debit from its deposit account maintained with its servicing Branch the Total Annual Fees, amounting to FIVE HUNDRED PESOS (PHP500.00) per Two-Factor Authentication (2FA) Token issued to a DigiBanker User, in excess of the three (3) free 2FA User Licenses offered to the Depositor by the Bank. The aforementioned authority is supported by a valid Board Resolution which shall remain valid and binding for as long as the Depositor is enrolled in the 2FA of DigiBanker. The BANK is hereby absolved from any liability which may result from its implementation of the foregoing authority.

 

We adhere to the directive of the BSP regarding disclosure and transparency of key information on, among others, regulations governing fees on retail bank product/ services and dormant deposit accounts, as contained in Section 263 of MORB.

INQUIRIES OR COMPLAINTS

For inquiries and complaints, please call our 24-Hour Customer Service hotline at (632) 888-791- 88 or e-mail us at [email protected]. Security Bank Corporation is supervised by Bangko Sentral ng Pilipinas with telephone number (632) 708-7087 and e-mail address at [email protected]

 

INQUIRIES OR COMPLAINTS

1.      The Client shall report his/her concerns on the Account to any SBC branch nearest to the Client, or by contacting our 24/7 Customer Service Hotline below or sending an email to [email protected]

Customer Service hotline: +632 8887-9188 (Toll-free for PLDT landline): 1-800-1-888-1250

 

Provided that, concerns relating to the loss of Client’s mobile device and/or replacement and/or change of number of any mobile phone or device (used by Client) for the generation and/or reception of OTP should be immediately reported to the Customer Service Hotline at the numbers provided above.

2.      The Client agrees to SBC’s conduct of verification when he/she contacts SBC via Customer Service Hotline.

3.      SBC shall only act upon the Client’s concerns, when the following information are completely provided:

i.       Client name, ATM/Credit Card Number and/or enrolled SBC Account Number;

ii.      Details of the error or transaction as applicable, such as: date, merchant/subscriber number, amount, mobile number and reference number for the transaction in question or completion of the transaction dispute form when necessary. The dispute form is available/downloadable at https://www.securitybank.com/online-forms/.

4.      SBC will respond to the inquiries and provide resolution feedback to the concerns raised within seven to twenty (7- 20) banking days from the receipt of the complaint, and that for complaints requiring more time to investigate and resolve, SBC will advise Client accordingly, including the progress thereof.

5.      An official response of the concerned unit will be provided to the Client once investigation is completed. However, SBC does not guarantee reversal of Client’s transaction.

 

Security Bank Corporation is regulated by the Bangko Sentral ng Pilipinas (+632 8708-7087 loc. 2584 | [email protected] | https://www.bsp.gov.ph). Chat with BSP Online Buddy at (BSP Webchat:http://www.bsp.gov.ph/ | SMS: 021582277 | FB: Bangko Sentral ng Pilipinas)

 

We adhere to the directive of the BSP regarding provision of:

(1)  Information on the internal complaints handling unit and that the Bank is a regulated entity and the contact information of the regulator.

(2)  Clear policies on investigation, resolution and restitution of complaints making and process clear to the consumer.

(3)  Information on the consumer assistance channels and applicable timelines for handling concerns

VARIATION OF TERMS AND CONDITIONS

The BANK reserves the right to change any or all of these terms and conditions. Any such alterations, amendments or new rules shall be posted, in the bank premises/ branches, for at least 15 business days, and such notice shall be binding upon all the BANK’s Depositors as fully as though assented to by them.

 

VARIATION OF TERMS AND CONDITIONS

The BANK reserves the right to change any or all of these terms and conditions. Clients shall be notified at least sixty (60) days prior to implementation of any amendments to the terms and conditions herein by public notice which may take the form of posting in public places, such as the BANK’s official websites and/or at a conspicuous place within the premises of all banking units.

Clients who do not agree with the new/revised terms and conditions have the right to exit the contract without penalty provided, that such right is exercised within thirty (30) days from receipt of individual notice or thirty (30) days from issuance of public notice.

 

To include a provision that binds the Bank to the required notification pertaining to the key features of the product and any changes thereto.
 

LIABILITY

Subject to the provisions herein, the BANK shall be liable only for its failure to act with good faith or to exercise reasonable care and skill, which shall be determined in accordance with the standards and practices of the banking industry and as prescribed by the regulatory body.

If the BANK is found liable for any act or omission for the BANK’s provision of services in relation to the Account or any reason whatsoever, its liability will be limited to the service fee charged to me or my actual proven damages, whichever is less. It will not be liable for any indirect, special or consequential loss or damages arising in any way out of the BANK’s provision of services in relation to the Account or any reason whatsoever.

 

To include a provision ensuring that Bank clients are treated fairly, honestly, and professionally.
 

COMPLIANCE WITH RELEVANT LAWS, RULES AND REGULATIONS

The Depositor warrant and agree that he/she will comply with all laws, regulations, ordinances, rules, decrees, and other directives applicable to my use of Security DigiBanker and other services of SBC. In no event shall SBC be obligated to take any action that it believes, in good faith, would cause it to be in violation of any laws, regulations, ordinances, rules, decrees or directives applicable to the Account or the Depositor.

SBC and the Depositor shall likewise comply with the provisions of Republic Act No. 10175 or the Cybercrime Prevention Act of 2012, its Implementing Rules and Regulations, Republic Act No. 9160, as amended or the Anti-Money Laundering Law, as amended and its Implementing Rules and Regulations, Republic Act. No. 10173 or the Data Privacy Act of 2012, its Implementing Rules and Regulations, and other related issuances, laws and regulations, as may be applicable.

 

This is to remind our clients to adhere with applicable laws, rules and regulations in the use of their accounts with the Bank.

If you do not agree with the new or changed terms and conditions, you have the option to terminate the agreement without penalty as long as you do so within thirty (30) days of receiving this notification or thirty (30) days following the publication of this notice.

If you have any questions about any of these changes, you can contact your branch of account or our Customer Service Hotline +632 8887-9188 (Toll-free for PLDT landline: 1-800-1-888-1250) or sending an email to [email protected]

Thank you.

 

 

System Maintenance for Security Bank Online Beta (August 4, 2022)

Security Bank Online Beta (mobile app and web) is currently undergoing system maintenance.

We’re sorry again for this unexpected downtime. We’re working on finishing the maintenance as fast as possible.

We appreciate your understanding.

Scheduled system activity

Please be informed that Security Bank ATMs and CAMs will have a scheduled system activity from July 23 (Saturday) to July 24, 2022 (Sunday). They will be temporarily unavailable on July 24, 2022 (Sunday) from 12:00 am to 8:00 am.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

We’ve updated our Cashback Platinum Supplemental Terms and Conditions

Starting September 8, 2022, Complete Cashback Platinum Mastercard cardholders may convert single-receipt purchases of at least PHP5,000 into installments for up to 24 months.

For more details, visit our official website for the updated Supplemental Terms and Conditions. To go to the page, copy this address and paste it directly into your browser: https://www.securitybank.com/personal/credit-cards/rebate/complete-cashback-platinum-mastercard/#terms

Thank you.

Scheduled system maintenance

Please be informed that we will have a scheduled system maintenance from July 9 (Saturday) to July 10, 2022 (Sunday).

During this period, the following will be temporarily unavailable on July 10, 2022 (Sunday) from 12:00 am to 8:00 am:

  • Security Bank ATMs, CAMs
  • Security Bank Online (web and mobile app)
  • Security Bank DigiBanker
  • Cash and Trade Portal
  • IVRS
  • Payroll
  • Online transactions and POS
  • Website

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

Non-Payroll Cash Card Closure Advisory

As we have announced the discontinuation of all Security Bank Cash Cards on October 1, 2021, all Non-Payroll Cash Cards are now officially closed as of May 25, 2022.

You may still claim your Cash Card balance, subject to applicable fees, at any Security Bank branch.​

Prior to your branch visit, please call our Customer Service hotline at (02) 8887-9188 or 1-800-1-888-1250 (Toll-free for PLDT hotline). You may also fill out this form to pre-process your withdrawal request.

Thank you and stay safe.

Our Customer Service Hotline is temporarily inaccessible.

We are currently experiencing some technical issues with our service provider affecting our Customer Service Hotline. We sincerely apologize for this inconvenience. In the meantime, you may reach us via email, chatbot or social media.

Bank Accounts and Deposits:  [email protected]
Credit Cards: [email protected]

Thank you for understanding.

 

BusinessPlus Checking Account Advisory

To our valued clients,

Effective July 1, 2022, we are pleased to announce that we will be lowering the minimum maintaining balance of BusinessPlus Checking Account from P50,000 to P25,000.

For questions or clarifications, please reach out to your Relationship Manager, TBG Sales Managers or branch of account.

Thank you.

 

Update on Interest Rates for Checking and Savings Accounts to take effect on March 01, 2022

Please be informed of the changes in interest rates for the following products beginning March 1, 2022.

*Active

Product   From To
All Access*   0.0625% 0.0675%
Money Builder*   0.05% 0.0675%
  Monthly Bonus 0.07% 0.10%
  Quarterly Bonus 0.07% 0.10%
Easy Savings*   0.05% 0.0675%
Jr. One Savings*   0.125% 0.0675%
eSecure* (eSS)      
  PHP 5,000- 49,999 0.0650% 0.0675%
  PHP 50,000- 99,999 0.0650% 0.0675%
  PHP 100,000- 999,999 0.0700% 0.0700%
  PHP 1M- 4.99M 0.0740% 0.0740%
  PHP 5M and up 0.0740% 0.0740%

**Discontinued since July 2014

Product From To
All-in-One Checking Account (AIOCA)** 0.10% 0.0675%
Regular Checking with Interest** 0.10% 0.0675%
CheckOne** 0.20% 0.0675%
CheckPower** 0.20% 0.0675%
ISIC** 0.25% 0.0675%
SSS Pensioners Savings** 0.10% 0.0675%
Peso SA – Passbook** 0.10% 0.0675%
Peso SA – ATM** 0.10% 0.0675%
ATM Plus Account** 0.10% 0.0675%
CheckRight** 0.25% 0.0675%
PESO SAVINGS A/C-STATEMENT** 0.10% 0.0675%
PESO SAVINGS ACCOUNT – ATA** 0.10% 0.0675%

Adjusted branch hours in Luzon

To ensure the safety of all our customers and staff, our Luzon branches will close at 3:00 pm from January 10 to January 14, 2022. For your convenience, you may use Security Bank Online through web or mobile app for your simple banking transactions. Let’s continue to observe health and safety protocols, and get better together. Thank you for understanding.  

Branch schedule in areas affected by Typhoon Odette (as of Dec 19, 2021)

Due to severe weather conditions brought by Typhoon Odette, please be informed that our Kabankalan, Negros Occidental Branch will be temporarily closed starting tomorrow, December 20 (Monday), until further notice. Meanwhile, all our branches in Cebu, Tagbilaran, and Surigao will observe shortened banking hours until 1:00 pm. For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188. You may also  email the following:

For your safety, we encourage you to use our online banking platforms such as Security Bank Online and mobile app to perform your banking transactions. Thank you for your understanding.

 
 New Late Payment Fee implementation date

Please be advised that the new Late Payment Fee implementation for all consumer loan products has been moved from September 19, 2021, to October 25, 2021. Kindly see the summary of fees per product below posted last July 21, 2021.

Product Variant From To
Small Business Loan Business Mortgage Loan 24% per day of unpaid amortization + past due interest for technical past dues 2% of unpaid amortization
Business Express Loan 3% of unpaid amortization for technical past dues 3% of unpaid amortization
Personal Loan Personal Loan 3% of the amount due or P500, whichever is higher 3% of unpaid amortization
Car4Cash
Corporate Salary Loan Salary Loan Doctor’s Loan Seafarer’s Loan 3% of the monthly amortization or Php 500, whichever is higher 3% of unpaid amortization
Auto Loan All variants Collection Fee: 3% of unpaid net monthly amortization 6% of unpaid amortization (combined Collection & Late Payment Fees)
Late Payment Fee: 3% of unpaid net monthly installment
Home Loan Regular Home Loan and Home Equity 3% of unpaid amortization for technical past dues 3% of unpaid amortization
 
Discontinuation of Cash Cards
 
Please be informed that all SBC Cash Cards will be discontinued effective October 1, 2021. As such, all cardholders are advised to use the remaining balances of their cards to purchase items via online or via Point-of-Sale (POS) terminals. You may also withdraw your available balance via ATM or over-the-counter (OTC) at any Security Bank branch on or before September 30, 2021. Learn more here: Frequently Asked Questions (FAQs) Thank you and stay safe.
 
Update on Instapay
 
Effective September 15, 2021, ALL deposit products will be charged a transfer fee of PHP25.00 for each InstaPay transaction via Security Bank Online app within 1-2 banking days. Charges for Easy Account remains applicable. No charges will be applied for Gold Circle and Wealth Management Clients.
Update on credit card fee

Please be advised that effective October 18, 2021, a reinstatement fee of PHP 200 will be charged to previously past due accounts and canceled cards that have been reinstated. Visit this link for the full details. Thank you and keep safe.

Extended check clearing cut-off time

Effective July 12, 2021, we’ve extended our over-the-counter check clearing cut-off time to 3:30 pm. For your convenience, please make your checkdeposits before the cut-off time.

Update on late payment fees for all consumer loans products (July 21, 2021)

Please be advised that effective September 19, 2021, Security Bank will be implementing the following changes in the Late Payment Fees for all consumer loan products.

Product Variant From To
Small Business Loan Business Mortgage Loan 24% per day of unpaid amortization + past due interest for technical past dues 2% of unpaid amortization
Business Express Loan 3% of unpaid amortization for technical past dues 3% of unpaid amortization
Personal Loan Personal Loan 3% of the amount due or P500, whichever is higher 3% of unpaid amortization
Car4Cash
Corporate Salary Loan Salary Loan Doctor’s Loan Seafarer’s Loan 3% of the monthly amortization or Php 500, whichever is higher 3% of unpaid amortization
Auto Loan All variants Collection Fee: 3% of unpaid net monthly amortization 6% of unpaid amortization (combined Collection & Late Payment Fees)
Late Payment Fee: 3% of unpaid net monthly installment
Home Loan Regular Home Loan and Home Equity 3% of unpaid amortization for technical past dues 3% of unpaid amortization

We encourage you to settle your monthly amortizations on time to avoid incurring late payment fees. For any inquiry regarding the change in penalty fee, you may click this link https://bit.ly/asksbloans. Should there be no response to this advisory within thirty (30) days from receipt of this advisory, we shall deem the same as acceptance and consent to the change in penalty fees. For further assistance, you may call our Customer Service Hotline at (02) 8887-9188 from 8 am to 5 pm. Thank you.

 

Adjusted banking hours (June 1, 2021)

Effective June 1, 2021,  and until further notice, all Security Bank branches will be open from 9:00AM to 4:00PM. Operating hours of branches inside malls may differ. For your convenience, we encourage you to bank from home via Security Bank Online and mobile app. Thank you and stay safe.

InstaPay advisory (May 20, 2021)

Please be informed that InstaPay is temporarily unavailable. We apologize for the inconvenience this may be causing you. Thank you for understanding.

Adjusted banking hours in NCR Plus (May 17 to 31, 2021)

All branches within the NCR Plus area will be observing adjusted banking hours of 9:00AM to 3:00PM from May 17 to 31, 2021.  Operating hours of branches inside malls may differ. Branches in other areas will follow existing operating hours unless mandated by local government ordinances or the Bankers Association.

Thank you and stay safe

InstaPay Fees remain waived except for Easy Savings Account

We would like to remind you that effective May 1, 2021, a transfer fee of P25 for each InstaPay transaction will be charged when using your Easy Savings account.  If your Security Bank mobile app still displays a transfer fee of P0.00, the correct fee of P25 will be collected and should reflect on your account within 1-2 banking days. Sending money via InstaPay is still FREE when using other accounts such as All Access Checking, Build Up Savings, etc. If you are a Gold Circle or Wealth Management client, your InstaPay transaction fee remains waived regardless of account used.

Waived InstaPay Fees until April 30, 2021 only

Starting May 1, 2021 a fee of PHP25 will be charged to Easy Savings accountholders for each transaction using Instapay via Security Bank Online app. The fee will be deducted within 1-2 banking days. *Instapay remains FREE for all Gold Circle and Wealth clients, and other deposit accountholders.

System activity due to implementation of Acquirer Based Fee Charging model in all Bancnet ATMs

With the scheduled shift of all Bancnet member banks to Acquirer Based Fee Charging model (ABFC), we will be running a system activity which will affect the following services :
 
April 6 (Tuesday) 11:30PM until April 7 (Wednesday) 12:30AM
  • Sending and Receiving InstaPay
  • POS and Online Purchases
April 6 (Tuesday) 11:30PM until April 7 (Wednesday) 4:00AM
  • All Security Bank ATMs
Thank you for your patience and understanding.

Update on transfer fees for InstaPay  Starting April 21, 2021, a fee of PHP 25 will be charged to Easy Savings accountholders for each transaction using InstaPay. The fee will be collected within 1-2 banking days. InstaPay remains FREE for all Gold Circle and Wealth clients, and other deposit accountholders.   Thank you and stay safe.

Changes to Easy Savings Account to take effect on May 5, 2021

The following changes will be applied to our Easy Savings Account beginning May 5, 2021.  

  FROM TO
Over the Counter Fees P100 P200
Minimum Maintaintaining Balance P5,000 P10,000
 

Please be guided accordingly. Thank you and stay safe. Scheduled system activity advisory (March 7, 2021) Please be informed that Security Bank will have a scheduled system activity on March 7, 2021 (Sunday), 12:00AM to 4:00PM. During this period, DigiBanker 2.0 will be temporarily unavailable. We encourage you to perform your transactions before or after the activity to avoid any inconvenience. Thank you.

EDSA People Power anniversary advisory

All our branches nationwide will be closed on February 25, 2021 (Thursday), in observance of the EDSA People Power Revolution Anniversary, per Proclamation No. 986, s. 2020. For assistance during this time, you may call our Customer Service hotline at (02) 8887-9188 from 8 am to 5 pm. You may also visit Security Bank’s Facebook account or email the following:

Thank you.

InstaPay advisory

Please be advised that InstaPay transfers to the following banks will be temporarily unavailable today (Feb 9), from 12pm to 3pm due to Bancnet’s system maintenance activity.

  • Sterling Bank of Asia
  • GXI (GCash)
  • Equicom Savings Bank
  • Bank of Commerce
  • Philippine National Bank
  • Philippine Savings Bank
  • GrabPay Philippines ING

To avoid inconvenience, we encourage you to perform your transactions after the maintenance window. For assistance, you may call our Customer Service hotline at (02) 8887-9188 from 8am to 5pm.  Thank you and stay safe.

ATM fees collection advisory

Beginning April 7, 2021, we will no longer collect fees for ATM withdrawals and balance inquiries made in other banks’ ATMs. Instead, transaction fees will be collected by the bank that owns the ATM you are using (ATM owner). Non-SB ATM cardholders who use our ATMs will be charged the following fees :

  • PHP15 per Withdrawal
  • PHP2 per Balance Inquiry

If you are a Gold Circle or Wealth Management client, ATM withdrawal fees that may appear on your account balance when using other local banks’ ATMs will be reversed on the next banking day. Thank you and stay safe.

 

Waived transfer fees for InstaPay is extended until March 31, 2021

We are pleased to inform you that we have extended our waived transfer fees for InstaPay until March 31, 2021. Continue sending money to other bank accounts for FREE when using your Security Bank mobile app. We also encourage you to continue using our alternative channels for your banking needs. Thank you and stay safe.

Excess credit balances advisory (November 27, 2020)

Please be informed that effective November 27, 2020, any overpayment or excess credit balances on your Security Bank Mastercard shall be governed by the Bank’s overpayment policy as outlined in Section 9 of our Credit Cards’ Terms and Conditions. “As a general rule, overpayment on your credit card shall not be allowed and will not form part of your credit limit nor cash advance limit. In cases where there’s an excess payment after all billed credit card balances are settled, the overpayment shall not earn interest and will be applied as payment to your succeeding transactions. Refund of credit balance shall be subject to approval and applicable fees. Payment which exceeds total amount availed and/or credit limit and accounts with credit balances may be subject to monitoring and reporting requirements under the IRR of AMLA, as amended.” Please be guided accordingly.

Bills payment advisory (November 19, 2020)

Please be informed that we are experiencing some technical issues with select Bills Payment merchants. Payment to the following billers are temporarily unavailable until further notice:

  • Air Asia
  • BPI Credit Card
  • Grab
  • Manila Electric Company (Meralco)
  • National Bureau of Investigation (NBI)
  • PayExpress/Paynamics
  • Philippine Airlines
  • Professional Regulation Commission (PRC)
  • SSS Contributions
  • St Luke’s Extension Clinic
  • Taft Property Venture Development

We sincerely apologize for the inconvenience this may have caused you. We will update you as soon as bills payment to these merchants become available. Thank you for your understanding.

 

Security Bank Online and Mobile App advisory (November 22 and 28, 2020)*

Please be informed that Security Bank will have scheduled system activities on the following dates:

  • November 22, 2020 (Sunday), from 2:00AM to 4:30AM
  • November 28, 2020 (Saturday), 10PM, to November 29, 2020 (Sunday), 6AM

During these periods, Security Bank Online (SBOL) and Mobile App will be temporarily inaccessible. We encourage you to perform your transactions before or after the activity to avoid inconvenience. Thank you for your understanding. *This post was updated to reflect new schedules. Please be guided accordingly.

Check clearing advisory (November 13, 2020)

Pursuant to PhilPass Advisory No. BPU-2020-105A, we will implement normal check clearing today. Our cut-off time is at 12:30PM. All check deposits received from yesterday November 12 until 12:30PM today will be sent to clearing. Thank you.

InstaPay advisory

Please be informed that InstaPay remains unavailable. We apologize for the inconvenience this may have caused you. We will update you as soon as it becomes available. Thank you for understanding.

Check clearing advisory 

Please be advised that following PhilPaSS Advisory No. BPU-2020-104, check clearing operations will be suspended for tomorrow November 12, 2020. Your check deposits today and tomorrow will be sent to clearing on Friday, November 13, 2020. Thank you and stay safe.

Security Bank Mobile and Mobile App system maintenance advisory (November 10, 2020)

Please be informed  that we will run a system maintenance activity on November 10, 2020, from 8:00PM to 10:00PM. During this period, Security Bank Online Banking and Mobile App will momentarily be unavailable. InstaPay will remain unavailable until November 11, due to additional tests and fixes on the feature. Kindly perform any urgent online banking transaction ahead of time to avoid any inconvenience. For assistance, you may call our Customer Service hotline at (02) 8887-9188 from 8AM to 5PM. Thank you.

Bills payment advisory (November 5, 2020)

Please be informed that we are currently experiencing some technical issues with our Bills Payment feature on SBOL and Mobile App. We sincerely apologize for the inconvenience this may have caused you.

If you are paying for your Security Bank Credit Card, you may refer to this link for a list of other payment centers: https://www.securitybank.com/personal/credit-cards/payment-centers/ Alternatively, some merchants can still be paid over-the-counter at any of our branches. Kindly refer to this link to check: https://www.securitybank.com/online-banking/bills-payment-merchants/
 
 
For assistance, you may call our Customer Service hotline at (02) 8887-9188 from 8AM to 5PM. Thank you for your understanding.

 

System maintenance advisory 

We encountered some technical difficulties in our ATMs today, October 30, 2020 (Friday). We sincerely apologize for the inconvenience this may have caused. For all ATM transactions that did not push through today, please be informed that we have begun crediting back to affected accounts. We expect to complete this within 48 hours. Should you need immediate access to these funds, we will open select branches tomorrow, October 31 (Saturday), to assist you in your banking needs.

The following Security Bank branches will be open tomorrow, from 11 AM to 3 PM:
REGION AREA BRANCH 1
Region 1 Area 01 Sta. Elena
Region 1 Area 02 UST Malate Espana
Region 1 Area 03 Navotas Valenzuela
Region 1 Area 04 Divisoria Sto. Cristo
Region 2 Area 05 Pasong Tamo Ext. Chino Roces Guadalupe Reposo
Region 2 Area 06 Alabang Acacia Sucat
Region 2 Area 07 Aseana Square Imus
Region 2 Area 08 Market Market Fort Grand Hamptons Fort Fairways Fort Triangle Morgan Suites
Region 2 Area 09 Calamba Crossing Sta. Rosa Greenfield
Region 2 Area 10 Lipa Medix Hospital Lima
Region 2 Area 11 Angeles Balanga Olongapo Clark Medical City Clark Angeles Tarlac San Fernando – Dolores San Fernando
Region 2 Area 13 Ayala Rufino Medical Plaza Dela Rosa, Salcedo Bel Air Herrera Paseo de Roxas
Region 2 MOB Main Office Branch
Region 3 Area 15 Silver City
Region 3 Area 16 Capitol Commons Pasig Boulevard Pasig C. Raymundo Pasig Mercedes Ave. Pasig Santolan Valle Verde
Region 3 Area 17 Mandaluyong Greenfield Mandaluyong – Edsa Boni Avenue
Region 3 Area 18 Congressional Congressional Tower
Region 3 Area 19 E. Rodriguez SLMC Quezon Ave – South Triangle G. Araneta
Region 3 Area 20 Don Antonio Heights
Region 3 Area 21 Montalban Marikina Sumulong Taytay Ortigas Extension Antipolo Marikina-Gil Fernando
Region 3 Area 22 Alimall Cubao Eastwood
Region 3 Area 23 Promenade Greenhills
Region 4 Area 24 Cebu Business Park Mandaue North Road
Region 4 Area 26 Davao Rizal Davao Monteverde Davao Bajada Tagum Panabo Digos
Region 4 Area 28 Bacolod Lacson Bacolod Mandalagan Iloilo Ledesma Iloilo Business Park
Region 4 Area 29 General Santos – Pioneer

For the safety of our customers and employees, everyone entering our branches is required to wear a face mask and a face shield. Thank you for your understanding.

DigiBanker advisory 

Please be informed that Security Bank will have a scheduled system activity affecting DigiBanker from November 7, 2020, 10 PM, to November 8, 2020, 6 AM. During the said activity, the following will be unavailable:

  • Payroll facility
  • Automatic Credit Arrangements
  • Automatic Debit Arrangements
  • eGov facility
  • All corporate banking functionalities

To avoid any inconvenience, we encourage you to perform your transactions before or after the activity. Thank you.

 

Extended systems maintenance advisory (October 27, 2020)

Please be informed that Security Bank’s scheduled debit card management system upgrade today, October 27, 2020 (Tuesday), will be extended and will affect access to the following until 4:00PM :

  • Security Bank Online and Mobile App
  • Security Bank DigiBanker
  • IVRS, Salary Advance, InstaPay and PESONet

In the meantime, you may already use your Debit Card and Cash Card in all ATMs. You may also proceed to any Security Bank branch for your banking needs. We will send out another advisory as soon as these systems become available. Thank you.

 

Cash card advisory

 BSP Circular No. 706: Updated Anti-Money Laundering Rules and Regulations requires all Cash Cards to have updated cardholder information.

 Kindly update your customer information at any Security Bank branch on or before September 21, 2020.

 All Cash Cards that are non-compliant will be blocked by the third week of September 2020.

 Thank you.

New policy on check encashment and deposit We would like to update you on a new policy regarding check encashment and deposit. In compliance with the Philippine Clearing House Corporation’s (PCHC) Memorandum Circular 3616, we are no longer accepting checks with the following:

  • Erasure/s on the account number
  • Two account numbers are written
  • Dorsal Deposit Information (DDI) for another bank is indicated

PCHC has set these additional guidelines as part of the effort to improve check clearing for clients’ convenience and security. Please be guided accordingly. Suspension of select OTC transactions Security Bank’s priority is the protection, security, and welfare of our employees and clients. In light of COVID-19 and the Luzon-wide enhanced community quarantine, our branches will temporarily suspend the following over-the-counter transactions starting March 30, 2020:

  • Cash withdrawals of less than P50,000 for ATM cardholders
  • Bills Payments

As we implement these measures to reduce face-to-face interactions, we have also made it easier to withdraw from ATMs and pay bills online:

  • We’re waiving ALL ATM Withdrawal Fees (even from non-Security Bank ATMs)
  • We increased the Daily ATM Withdrawal limit to P50,000
  • Bills payment can be done via ATM or Security Bank Online

Read the full advisory here: Suspension of Select OTC Transactions We encourage everyone to follow quarantine guidelines, maintain personal hygiene, and practice social distancing. Waived money transfer fees In light of COVID-19 and the Luzon-wide enhanced community quarantine, we are waiving fees on the following until further notice: Where applicable, this will be applied to both retail (via Security Bank Online) and corporate clients (via Digibanker, excluding corporate clients with proprietary front-end systems).

  • PESONet
  • Instapay
  • eGiveCash

Read the full advisory here: Waived Money Transfer Fees Thank you and please stay safe. Waived ATM withdrawal fees In light of COVID-19 and the Luzon-wide enhanced community quarantine, we are waiving all ATM withdrawal fees (even from non-Security Bank ATMs) until further notice. This means that you may withdraw from any bank’s ATM using your Security Bank ATM card and fees won’t apply. This is applicable nationwide. Read the full advisory here: Waived ATM Withdrawal Fees Thank you and please stay safe. Salary Advance payment extension Security Bank’s priority is the protection, security, and welfare of our employees and clients. That’s why, in the light of the Enhanced COVID-19 Quarantine, we’re extending payment due dates for Salary Advance (SALAD) Loans. All customers with Salary Advance (SALAD) whose payment status is current (with no past due balance) as of March 16, 2020 and payment due date is from March 26 to April 14, 2020 will have their due date extended for 60 days or equivalent to 4 payroll cut offs. This means amortization due will resume after 60 days—depending on your pay out date. Read the full advisory here: SALAD Payment Extension Thank you and please stay safe. Loan & credit card payment extension In compliance with the Bayanihan Act, all customers with a Credit Card, Home Loan, Personal Loan, Auto Loan, Business Mortgage Loan, or Business Express Loan whose loans with ORIGINAL payment due dates that fall within the government-mandated Community Quarantine (ECQ, MECQ) period from March 17 to May 31, 2020 are granted a loan payment extension. We’re extending payment due dates as follows:

Original Due Date Loan Extension Period
March 17 to March 31 extended by 90 days
April 1 to April 30 extended by 60 days
May 1 to May 31 extended by 30 days

Read the full advisory here: Loan and Credit Card Payment Extension Thank you and stay safe. COVID-19 banking advisory (March 17, 2020) Security Bank’s priority is the protection, security, and welfare of our employees and clients. To ensure we are able to provide essential financial services during the Luzon-wide enhanced community quarantine, starting on March 17, 2020, we will:

  • Open select branches in Luzon
  • Shorten branch hours to 3pm
  • Deploy a skeletal workforce to support banking operations
  • Increase sanitation efforts at branches and offices

Visayas and Mindanao operations are expected to continue as usual. For immediate cash needs, all our ATMs and CAMs are operational. ATM and CAM locations are viewable on our website >> https://www.securitybank.com/map/ For an updated list of open branches, click here: List of Open Branches Thank you and stay safe. COVID-19 banking advisory (March 16, 2020) In the midst of COVID-19, your safety is our utmost priority. All banking services such as access to ATMs, CAMs, Security Bank Online, Digibanker and our branches will continue uninterrupted. Our branches are open to serve you but we encourage you to use Security Bank Online and Our Mobile App Visit www.securitybank.com.ph/maps/ for locations of our ATMs and CAMs and branch updates. You can contact our BetterBanking specialists through our Customer Service Hotline at 8887-9188 or email at [email protected]. Please stay safe. Fraud prevention advisory We are committed to your financial safety. As your BetterBanking partner, Security Bank will never ask for your One-Time Pin (OTP), Personal Identification Number (PIN), Card Verification Code (CVC, the 3-digit found at the back of your credit card or debit card) and passwords. If you receive a call from an individual introducing himself/herself as someone from Security Bank and he/she asks for these sensitive information, courteously decline the request. Be wary of red flags by paying attention to the details of the instructions such as the beneficiary, beneficiary address, amount, etc.  If the instructions are not within the usual transaction pattern or behavior of the Customer Care agent, probe further to give you a hint if the caller and his/her instruction are both legitimate. If you already suspect that your account may have been compromised, immediately contact your branch of account or Customer Care at 888-791-88. Thank you. Increase in maximum ATM withdrawal and POS transaction Effective today, we are increasing your maximum ATM withdrawal and POS transaction limit.

CHANNELS FROM TO
ATM Withdrawal PHP 40,000 for 2 days PHP 50,000 per day
Point-of-Sale (POS) Transaction PHP 40,000 per day PHP 100,000 per day
Purchases using your debit/ATM card PHP 40,000 per day PHP 100,000 per day

Clients with ATM/POS transaction limit above PHP 50,000/PHP 100,000 per day will not change. ATM limit per transaction is at PHP 10,000.

Our hotline number has been updated

8-DIGIT MIGRATION ADVISORY The migration of our Customer Service Hotline and Head Office Trunkline numbers, from 7 digits to 8 digits, was successful. As the NCR-wide 8-digit migration of landline numbers rolls out today, you may now call us through the following numbers:

  • Customer Service Hotline: 8887-9188
  • Head Office Trunkline: 8867-6788

eGive Cash changes Heads up, eGiveCash users! In compliance with the Bangko Sentral ng Pilipinas, we modified our EGC service for your financial protection. What do you need to keep in mind?

  1. New monthly limitYou’ll still enjoy the convenience of EGC. We’ve just adjusted the total monthly limit per mobile number to Php 50,000.00
  2. Regularization Form + Valid IDIf you’re a frequent EGC beneficiary, fill out our EGC KYC Regularization Form and present 1 valid primary ID or 2 secondary IDs at any Security Bank Branch and you’re good to go. This will allow us to efficiently monitor and verify all transactions for regular customers.Who are classified as frequent/regular EGC beneficiaries?
    1. Individuals who send/receive more than Php 5,000 per transaction for 6 consecutive months.
    2. Individuals who send/receive less than or equal to P5,000 per transaction for 6 consecutive months and have a total EGC transaction of more than P100,000 in a year.

Occasional EGC beneficiaries (those who receive less than Php 5,000 per transaction and/or have not received EGC for 3 consecutive months) can still use the service without any additional requirements. Don’t worry, we will identify frequent EGC beneficiaries and send reminders via SMS. Check Date Format In line with CICS Operating Memo No. 18-021 and in Memo Circulars 3436 & 3437, EFFECTIVE July 1, 2018, only checks with correct date formats will be accepted. Numericformat in month-day-year sequence regardless of separator: Alphanumeric format FOR STRICT COMPLIANCE

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