All our branches, except for NAIA and NAIA Terminal 3 branches, will be closed on November 30, 2019 (Saturday), in observance of Bonifacio Day, per Proclamation No. 555, s. 2018.
For assistance, you may call our Customer Service hotline at (02) (02) 8887-9188 or email email@example.com. Thank you.
SCHEDULED MAINTENANCE ADVISORY
Please be informed that Security Bank will have a scheduled system maintenance on November 17, 2019 (Sunday) from 1:00 AM to 5:00 AM.
The following channels and services will be temporarily unavailable:
ATM transactions: ATM withdrawal, balance inquiry, bills payment, cash acceptance machine deposits, etc.
Debit cards: online and in-store (POS) purchases
Online platforms: DigiBanker, Security Bank Online (SBOL), mobile app, and website
Our Customer Service Team will not be able to accommodate requests to view account balances for the duration of the maintenance activity.
We encourage you to perform your banking transactions ahead of time. For questions or inquiries, please call us at 8887-9188.
See list of branches open on weekends here.
Thank you for understanding.
Increase in Maximum ATM Withdrawal and POS Transaction
Effective today, we are increasing your maximum ATM withdrawal and POS transaction limit.
|ATM Withdrawal||PHP 40,000 for 2 days||PHP 50,000 per day|
|Point-of-Sale (POS) Transaction||PHP 40,000 per day||PHP 100,000 per day|
|Purchases using your debit/ATM card||PHP 40,000 per day||PHP 100,000 per day|
Clients with ATM/POS transaction limit above PHP 50,000/PHP 100,000 per day will not change. ATM limit per transaction is at PHP 10,000.
Our Hotline Number Has Been Updated
8-DIGIT MIGRATION ADVISORY
The migration of our Customer Service Hotline and Head Office Trunkline numbers, from 7 digits to 8 digits, was successful.
As the NCR-wide 8-digit migration of landline numbers rolls out today, you may now call us through the following numbers:
ATM System Migration
Please be informed that we are implementing system migration of our ATMs from April to July 2019 to provide you a BetterBanking experience.
Please be advised of the following:
Thank you for understanding.
eGive Cash Changes
Heads up, eGiveCash users!
In compliance with the Bangko Sentral ng Pilipinas, we modified our EGC service for your financial protection.
What do you need to keep in mind?
Occasional EGC beneficiaries (those who receive less than Php 5,000 per transaction and/or have not received EGC for 3 consecutive months) can still use the service without any additional requirements. Don’t worry, we will identify frequent EGC beneficiaries and send reminders via SMS.
Check Date Format
In line with CICS Operating Memo No. 18-021 and in Memo Circulars 3436 & 3437, EFFECTIVE July 1, 2018, only checks with correct date formats will be accepted.
Numeric format in month-day-year sequence regardless of separator:
FOR STRICT COMPLIANCE