· Be sure to provide complete and accurate information when filling out the webform.
· Once submitted, you’ll receive an email confirmation. If you don’t see the email in your main inbox, please check your spam/junk/promotions folder.
· Please expect to receive your electronic SOA (eSOA) in your registered email address following these release schedules:
o For eSOA for the last three (3) months = next banking day
o For eSOA beyond the last three (3) months = 3-5 banking days. Please note that the retrieval fee of PHP50 will be charged on your next billing statement.