Check out our Credit Card Services!

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Credit card services

Update your account information, enroll for eSOA and more.

Redeem rewards Installments and payments

What request can we help you with today?

What service do you need?

Credit Limit IncreaseEnrollment of eSoACash Advance PINChange of Billing AddressE-SOA RequestLost/Stolen Credit Card Blocking

Important Reminders

· Be sure to provide complete and accurate information and upload the following applicable documents to support your request:

EMPLOYED

· Any of the following financial documents:
1) Certificate of Employment with compensation

2) Latest ITR or

3) Latest pay slip for the past 3 months

SELF-EMPLOYED

· Latest ITR or latest 3 years Audited Financial Statement (AFS)

· Proof of Business Ownership

· If you’ve recently requested for a Credit Limit Increase, please follow the allowable lead time before filing a new one:

o If previously approved = after 9 months

o If previously disapproved = after 6 months

· Once submitted, you’ll receive an email confirmation. If you don’t see the email in your main inbox, please check your spam/junk/promotions folder.

· Your Credit Limit Increase request will still be subject for review and approval. Please expect your request to be processed in 5 banking days.

Important Reminders

· Be sure to provide complete and accurate information when filling out the webform.

· Once submitted, you’ll receive an email confirmation. If you don’t see the email in your main inbox, please check your spam/junk/promotions folder.

· Please expect your enrollment to electronic SOA (eSOA) to be processed within the next banking day. Once enrolled, you will receive your eSOA to your registered email address on your next billing cut-off.

Important Reminders

· Be sure to provide complete and accurate information when filling out the webform.

· Once submitted, you'll receive an email confirmation with your Case ID. If you don't see the email in your main inbox, please check your spam/junk/promotions folder.

· Please expect your PIN mailer to be delivered to your registered billing address within 10-15 banking days

· If your request includes a Change in Billing Address, please expect your billing address to be updated first within 3-5 banking days prior to the delivery of your PIN mailer to your new address.

Important Reminders

· Be sure to provide complete and accurate information when filling out the webform.

· Once submitted, you’ll receive an email confirmation with your Case ID. If you don’t see the email in your main inbox, please check your spam/junk/promotions folder.

· Please expect your latest registered billing address to reflect on your account within 3-5 banking days.

Important Reminders

· Be sure to provide complete and accurate information when filling out the webform.

· Once submitted, you’ll receive an email confirmation. If you don’t see the email in your main inbox, please check your spam/junk/promotions folder.

· Please expect to receive your electronic SOA (eSOA) in your registered email address following these release schedules:

o For eSOA for the last three (3) months = next banking day

o For eSOA beyond the last three (3) months = 3-5 banking days. Please note that the retrieval fee of PHP50 will be charged on your next billing statement.

Important Reminders

· When reporting a lost or stolen credit card, please be reminded of the Bank’s Credit Card Terms and Conditions (T&Cs).

· Be sure to provide complete and accurate information when filling out the webform.

· Once submitted, you’ll receive an email confirmation with your Case ID and acknowledgement that your reported card has been permanently blocked. If you don’t see the email in your main inbox, please check your spam/junk/promotions folder.

· Please expect your new credit card to be delivered to your registered billing address within 7-10 banking days (Metro Manila) or 10-14 banking days (Provincial areas).

Personal Information

First Name

Middle Name

Last Name

Suffix

Date of Birth

Month

date

year

Personal Information

First Name

Provide your full given name

Middle Name

Type a period (.) if no middle name

Last Name

If last name contains Ñ, please type N instead

Suffix

Date of Birth

Contact Information

Please ensure to input your registered contact details. Need to update your contact info? Click here.

Email Address

Enter your registered Email Address

Mobile Number

Enter your registered Mobile Number

Landline Number

Billing Address

Your Cash Advance PIN will be delivered to your registered billing address with us.

Did you file a Change in Billing Address request in the past 7 days?

YesNo

Note: To ensure you receive your Cash Advance PIN at the correct billing address, we will monitor the completion of your existing Change in Billing Address within 3-5 banking days.

After your new address is confirmed, we will process and deliver your Cash Advance PIN within 10-15 banking days to your new billing address.

Do you want to update your registered billing address?

YesNo

Previous Billing Address

Billing Preference

Home Office

Home

House / Lot / Phase #

Street Name / Subdivision / Village

Barangay / Municipality

Region

Province

City

Zip Code

Office

Company Name

Floor Number

Office / Building Number

Street Name / Subdivision / Village

Barangay / Municipality

Region

Province

City

Zip Code

Credit Card Details

How many cards do you want to block?

Card Type

Note: Next Mastercard is automatic enrolled in eSOA facility.

Card Number

For verification, what is your last known transaction prior the loss of the card?

Transaction Type

Date of Transaction

Amount of Transaction

in PHP; without decimals

Note: If you have 2 or more credit cards for blocking, please select add another credit card. If you have multiple accounts and no card details provided, all cards under your name will be blocked for security purposes.

Credit Card Details

Last 4 Digits of Card Number

Card Type

Note: Next Mastercard is automatic enrolled in eSOA facility.

Did you initiate any transaction with your account within the last 30 days

YesNo

Transaction Type

Date of Transaction

Amount of Transaction

in PHP

How many supplementary card holder(s) do you have in this account?

Are you currently enrolled in Security Bank Online

YesNo

Account and Credit Card Details

Do you currently have a Security Bank Deposit or Payroll account?

YesNo

Last 4 Digits of Card Number

Card Type

Note: Next Mastercard is automatic enrolled in eSOA facility.

Did you initiate any transaction with your account within the last 30 days

YesNo

Transaction Type

Date of Transaction

Amount of Transaction

in PHP

How many supplementary card holder(s) do you have in this account?

Are you currently enrolled in Security Bank Online

YesNo

Credit Card Details

Last 4 Digits of Card Number

Card Type

Note: Next Mastercard is automatic enrolled in eSOA facility.

Did you initiate any transaction with your account within the last 30 days

YesNo

Transaction Type

Date of Transaction

Amount of Transaction

in PHP

How many supplementary card holder(s) do you have in this account?

Are you currently enrolled in Security Bank Online

YesNo

Statement Request Date

Statement Month

Statement Year

year

Credit Limit Increase

Select the type of Credit Limit Increase you're requesting

TemporaryPermanent

What is your requested credit limit?

Temporary Credit Limit Duration

Starting Date

Ending Date

Note: Maximum duration of 6 months only.

Employment Details

What is your current employment status?

EmployedSelf-Employed

Required Documents

Any of the following financial documents: 1) Certificate of Employment with compensation, 2) Latest ITR or 3) Latest pay slip for the past 3 months.

Required Documents

Please attach your Proof of Business Ownership

Latest ITR or latest 3 years Audited Financial Statement (AFS)

Change in Billing Address

Previous Billing Address

House #, Street Name / Subdivision / Village, Barangay / Municipality, City, Province
Company Name, Office / Floor Number, Barangay / Municipality, City, Province

Billing Preference

HomeOffice

Home

House / Lot / Phase #

Street Name / Subdivision / Village

Barangay / Municipality

Region

Province

City

Zip Code

Office

Company Name

Floor Number

Office / Building Number

Street Name / Subdivision / Village

Barangay / Municipality

Region

Province

City

Zip Code

I acknowledge that I shall hold the Bank free from any liability arising from any unauthorized transaction incurred before receiving this report either from the accountholder or his/her duly authorized representative as state in the Security Bank Credit Card Terms and Conditions.

Click here to read SBC Data Privacy Notice

By submitting the information, I hereby indicate my consent to its collection and use by the SBC Group, third parties and SBC partners for the processing of my transaction as required by data privacy laws and in accordance with the Bank’s Data Privacy Notice.

I authorize SBC to process, transfer, share and disclose any information relating to my credit data, telecom or mobile usage data or "telco score" to credit info data providers or credit scoring service providers (i.e. Globe Telecom, Inc., Smart Telecommunications, Inc., and other telecommunications service provider), for the aforementioned purpose as stated in the Security Bank Credit Card Terms & Conditions.

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