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Bank services

Request for bank certification, checkbook re-order, and ATM card replacement.

View our bank services New account promos (All Access Pass)

What request can we help you with?

Note: You can now conveniently replace your ATM PIN via Security Bank ATMs for free! For more details, click here

Bank CertificationCheckbook Re-orderATM Card ReplacementLost/Stolen ATM Card Blocking

Important Reminders

A standard Bank Certification shall be issued for this request. Should you have any special requirements not available in the options presented in the form, please file your request directly at any Security Bank branch. Click here for the list of Security Bank branches.
Requests filed before 5:00 pm can be picked up after one (1) banking day at your preferred branch. Otherwise, please wait until the next banking day for the document to be ready.
The Bank Certification fee of PHP200 will be debited from your account when your request is processed. Please ensure you have enough funds in your account to avoid delays. Click here to view the complete list of Fees and Charges.
Bring 1 valid Primary ID or 2 secondary IDs upon pick-up of your requested document at the branch. Click here for the list of valid IDs.

Important Reminders

Processing time is as follows:

Area Checkbook without Voucher Checkbook with Voucher

Metro Manila 5 - 6 banking days 7 - 8 banking days

Provincial Areas 16 - 17 banking days 18 - 19 banking days

*Cutoff: 5PM (Requests received beyond 5PM will be processed the next banking day)
**Please note that there might be delays for provincial deliveries due to ECQ transportation limitations.
A corresponding fee will be debited from your account upon processing of the request. Please ensure that you have sufficient balance on your account. Click here to view the complete list of Fees and Charges.
Bring 1 valid Primary ID or 2 valid secondary IDs upon pick-up. Click here for the list of valid IDs. Click here for the list of Security Bank branches.

Important Reminders

FOR LOST ATM CARD, click here to report lost or stolen ATM card or immediately call our Customer Service Hotline at (02) 8-887-9188 to have your card blocked. Please refer to the Terms and Conditions governing the loss of Security Bank ATM card/Mastercard debit card.
Processing time is 3 banking days (cutoff 2PM) for Metro Manila and 5-7 banking days (cutoff 2PM) for provincial areas. Please note that there might be delays for provincial deliveries due to ECQ transportation limitations.
A corresponding replacement fee will be debited from your account upon processing of the request. Click here to view the complete list of Fees and Charges.
Bring 1 valid Primary ID or 2 valid secondary IDs upon pick-up. Click here for the list of valid IDs. Click here for the list of Security Bank branches.

Important Reminders

The reference number confirming that the reported card(s) has been blocked will be sent to your provided email address.
Click here for the Terms and Conditions governing the Loss of Security Bank ATM card/Mastercard Debit Card.
Please ensure to provide your complete and correct information in order to successfully process your request.

Personal Information

Account Number

Note: If you have multiple accounts, only input the one you want to request for

First Name

Middle Name

Last Name

Suffix

Date of Birth

Month

Day

Year

Date of Birth Populated

Branch of Account

Region

Province

Branch of Account

Contact Information

Please ensure to input your registered contact details. Need to update your contact info? Click here.

Email Address

Mobile Number

Details of Request

Which account/s do you want to include in the certification?

Include all my accountsInclude specific accounts

Account Number

NOTE: Separate Bank Certifications will be issued for individual and joint accounts, respectively. If applicable, an additional Bank Certification fee shall be debited from your account.

Do you have a co-depositor?

YesNo

NOTE: Bank Certificate for Joint Accounts will automatically indicate the names of all the accountholders.

To request issuance for a specific accountholder.

Provide the accountholder's name on the field below

Upload a duly accomplished and signed copy of the authorization form Click Here

Bring the original signed authorization letter when claiming your Bank Certificate at your preferred branch.

Name to appear in Bank Certificate

Authorization Letter for Bank Certification Issuance

Accepted file types: jpg, jpeg, png, pdf

Authorization Letter for Bank Certification Issuance

Accepted file types: jpg, jpeg, png, pdf

Note for Joint OR and Joint AND accounts:

By default, all accountholders’ names will appear on the Bank Certificate. If needed, you may indicate which names should only appear in the field below.
Please upload co-depositors’ proof of consent. If not all accountholders’ names will appear on the Bank Certificate, explicitly state such request in the letter.
Please bring original copy of the proof of consent upon claiming your Bank Certificate

What is your Joint Account Type?

Joint ORJoint AND

Co-depositor's proof of consent

Accepted file types: jpg, jpeg, png, pdf

Co-depositor's proof of consent

Accepted file types: jpg, jpeg, png, pdf

Purpose of Request

Please Specify

Addressee

*Name of Person(s) or Organization to whom the Bank Certification is intended for.

Residential or Office Address

*Address of the person(s) or Organization to whom the Bank Certification is intended for.

Country of Destination

Embassy Address:

Unit 1904, The Peak Tower, 107 L.P. Leviste Street, Salcedo Village, Makati City 1226

Embassy Address:

8th Floor, Liberty Center Building # 104 H. V. de la Costa Street, Salcedo Village, Makati City 1227

Embassy Address:

23rd Floor, Tower 2, RCBC Plaza 6819 Ayala Ave., Makati City

Embassy Address:

8th Floor, One Orion Building, 11th Avenue corner 38th Street, Bonifacio Global City, Taguig

Embassy Address:

2nd Floor, HERCO Center, 114 Benavidez Street, Legaspi Village, Makati City, 1229 Metro Manila

Embassy Address:

Multinational Bancorporation Center, 9th Floor, 6805 Ayala Avenue Makati City 1226

Embassy Address:

16th Floor, Liberty Center Building, 104 H. V. dela Costa Street, Salcedo Village, Makati City 1227

Embassy Address:

6th Floor, 111 Paseo de Roxas Building, Paseo de Roxas cor. Legaspi Street, 1229 Makati City

Embassy Address:

Unit 7A, Country Space 1 Building, Sen. Gil Puyat Avenue, Makati City

Embassy Address:

Levels 6 - 8, Tower 2 RCBC Plaza 6819 Ayala Avenue, Makati City 1200

Embassy Address:

17th Floor, Liberty Center Building, 104 H.V. dela Costa cor. Leviste St., Salcedo Village, Makati City

Embassy Address:

2nd Floor, the World Center, 330 Sen. Gil J. Puyat Avenue, Makati City, Metro Manila

Embassy Address:

18th Floor, Aurora Tower, Araneta Center, Quezon City

Embassy Address:

30th Floor, Rufino Pacific Tower 6784 Ayala Avenue, Makati City

Embassy Address:

11th Floor, 11th Corporate Center, 11th Avenue cor. Triangle Drive Bonifacio Global City, Taguig City 1634

Embassy Address:

7th Floor, G.C. Corporate Plaza, 150 Legaspi Street, Legaspi Village, Makati City

Embassy Address:

16th Floor, The Pacific Star Bldg., Makati Ave. cor. Sen. Gil Puyat Extension, Makati City

Embassy Address:

25/F Tower II, RCBC Plaza 6819 Ayala Ave., Makati City

Embassy Address:

Unit 701, SEDDCO 1 Bldg. , 120 Rada corner Legaspi Street Legaspi Village, Makati City 1229

Embassy Address:

2140 Taft Avenue, Manila

Embassy Address:

2190 Paraiso St., Dasmarinas Village, Makati City

Embassy Address:

185 Salcedo Street, Legaspi Village, Makati City

Embassy Address:

2224 Paraiso corner Pasay Road, Dasmariñas Village, Makati City

Embassy Address:

2209 Paraiso cor. Acacia St. Dasmarinas Village, Makati City

Embassy Address:

10th Floor Avecshares Center, 1132 University Parkway, Bonifacio North Triangle Taguig, Bonifacio Global City

Embassy Address:

6th Floor, Zeta Bldg., 191 Salcedo Street, 1229 Legaspi Village, Makati City

Embassy Address:

2627 Roxas Boulevard, Pasay City 1300

Embassy Address:

122 Upper McKinley Road, McKinley Town Center, Fort Bonifacio, Taguig City 1634

Embassy Address:

8th Floor, PhilPlans Corporate Center, Kalayaan Avenue and Triangle Drive, Bonifacio Global City, Taguig City 1634

Embassy Address:

14D Chatham House Condominium, 116 Valero cor. Rufino Street

Embassy Address:

2056 Lumbang cor. Caballero St. Dasmariñas Village, Makati City

Embassy Address:

107 Tordesillas St., Salcedo Village Makati City

Embassy Address:

1120 R. Hidalgo St., Quiapo, Manila

Embassy Address:

2nd Floor, GC Corporate Plaza, 150 Legaspi Village, Makati City

Embassy Address:

8th Floor, Gervasia Corporate Centre 152 Amorsolo Street, Legaspi Village, Makati City

Embassy Address:

26th Floor, BDO Equitable Tower 8751 Paseo de Roxas, Makati City 1226

Embassy Address:

35th Floor, Zuellig Building, Makati Avenue corner Paseo de Roxas, Makati City 1225

Embassy Address:

2211 Paraiso St., Dasmariñas Village, Makati City

Embassy Address:

12th Floor Del Rosario Law Center 21st Drive cor. 20th Drive, Bonifacio Global City 1630 Taguig City, Metro Manila

Embassy Address:

26th Floor, NAC Tower Building, 32nd Street Bonifacio Global City, Taguig City

Embassy Address:

6th Floor, Alexander House, 132 Amorsolo St. Legaspi Village, Makati City 1229

Embassy Address:

Unit 101 Ground Floor, Marbella Condo II, 2071 Roxas Blvd., Malate, Manila

Embassy Address:

11th Floor, National Life Insurance Building 6762 Ayala Avenue, Makati City 1200

Embassy Address:

3/F, Corinthian Plaza Condominium Bldg., Paseo de Roxas Cor. Gamboa St., Legaspi Village Makati City

Embassy Address:

Block 4, Lot 6 Santiago Street, Paseo de Magallanes Brgy. Magallanes, Makati City 1232

Embassy Address:

6th Floor, GC Corporate Plaza, 150 Legaspi St. Legaspi Village, Makati City

Embassy Address:

1245 Acacia Road, Dasmariñas Village, Makati City

Embassy Address:

128 H.V. Dela Costa cor. Sanchez Sts., Salcedo Village, Makati City

Embassy Address:

505 Rizal Drive, Bonifacio Global City, 1634 Taguig City

Embassy Address:

29th Floor, Yuchengco Tower, RCBC Plaza, 6819 Ayala Avenue, Makati City

Embassy Address:

27th Floor, BDO Equitable Tower 8751 Paseo de Roxas, Makati City

Embassy Address:

7th Floor, G.C. Corporate Plaza Building, No. 150 Legaspi Street, Legaspi Village, Makati City

Embassy Address:

24th Floor, BDO Equitable Tower

Embassy Address:

107 Thailand (Rada) St., Legaspi Village, Makati City

Embassy Address:

17/F, Rm. 1703, Centerpoint Condominium, Garnet Cor. Julia Vargas Ave., Ortigas Center Pasig City, 1605

Embassy Address:

2268 Paraiso Street, Dasmariñas Village, Makati City 1222

Embassy Address:

16th Flr. Commerce and Industry Plaza Building, 1030 Campus corner Park Avenue McKinley Town Center, Fort Bonifacio, Taguig City 1634

Embassy Address:

120 Upper McKinley Road, McKinley Hill, Taguig City 1634

Embassy Address:

1201 Roxas Boulevard Manila 1000

Embassy Address:

Unit 17 A, 17th Floor, Multinational Bancorporation Center, 6805 Ayala Ave., Makati City 1226

Embassy Address:

670 Pablo Ocampo St., (formerly Vito Cruz) Malate, Manila

Details of Request

Reason of Request

*For LOST ATM CARD, the card must be blocked to proceed with the request. Click here to report lost or stolen ATM card or immediately call our Customer Service Hotline at (02) 8-887-9188 to have your card blocked.

*Please be advised that the account name in the system will reflect on the ATM card replacement.

Details of Request

No. of Checkbook(s)

Type

For sole proprietorship, select if with or without voucher

With voucherWithout voucherN/A

For first time to request, indicate name to appear on checkbook

If left blank, checkbook name to appear will be the account name

Bank Account Details

How many cards do you want to block?

ATM Card

Type of Account

Savings AccountChecking Account

Use for Account

PersonalPayroll

Account Number/Card Number

For verification, what is your last known transaction prior the loss of the card?

Transaction Type

Date of Transaction

Amount of Transaction

in PHP; without decimals

Note: If you have 2 or more ATM cards for blocking, please select add another ATM card. If you have multiple accounts and no card details provided, all cards under your name will be blocked for security purposes.

Preferred Branch for Pick-up

Region

Province

Preferred Branch for Pick-up

By submitting the information, I hereby indicate my consent to its collection and use by the SBC Group, third parties and SBC partners for the processing of my transaction as required by data privacy laws and in accordance with the SBC Data Privacy Notice.

Click here to read SBC Data Privacy Notice.

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Area	Checkbook without Voucher	Checkbook with Voucher
Metro Manila	5 - 6 banking days	7 - 8 banking days
Provincial Areas	16 - 17 banking days	18 - 19 banking days