Bank Services

Request for bank certification, checkbook re-order, PIN mailer, and ATM card replacement.

What request can we help you with?

  • Processing time is 1 banking day.
  • A Bank Certification fee will be debited from your account upon processing of the request. Please ensure that you have sufficient balance on your account. Otherwise, your request shall not be processed. Click here to view the complete list of Fees and Charges.
  • Standard Bank Certification shall be issued. Should you have a special request, please proceed to any Security Bank branch. Click here for the list of Security Bank branches.
  • Bring 1 valid Primary ID or 2 secondary IDs upon pick-up. Click here for the list of valid IDs.
  • Processing time is as follows:
    Area Branch of Account Preferred Branch
    Metro Manila 6 banking days 9 banking days
    Provincial Areas 11 banking days 16 banking days
    *Cutoff: 5PM (Requests received beyond 5PM will be processed the next banking day)
    **Please note that there might be delays for provincial deliveries due to ECQ transportation limitations.
  • A corresponding fee will be debited from your account upon processing of the request. Please ensure that you have sufficient balance on your account. Otherwise, your request shall not be processed. Click here to view the complete list of Fees and Charges.
  • Bring 1 valid Primary ID or 2 valid secondary IDs upon pick-up. Click here for the list of valid IDs. Click here for the list of Security Bank branches.
  • Processing time is 3 banking days (cutoff 2PM) for Metro Manila and 5-7 banking days (cutoff 2PM) for provincial areas. Please note that there might be delays for provincial deliveries due to ECQ transportation limitations.
  • A corresponding replacement fee will be debited from your account upon processing of the request. Click here to view the complete list of Fees and Charges.
  • Bring 1 valid Primary ID or 2 valid secondary IDs upon pick-up. Click here for the list of valid IDs. Click here for the list of Security Bank branches.
  • FOR LOST ATM CARD, click here to report lost or stolen ATM card or immediately call our Customer Service Hotline at (02) 8-887-9188 to have your card blocked. Please refer to the Terms and Conditions governing the loss of Security Bank ATM card/Mastercard debit card.
  • Processing time is 3 banking days (cutoff 2PM) for Metro Manila and 5-7 banking days (cutoff 2PM) for provincial areas. Please note that there might be delays for provincial deliveries due to ECQ transportation limitations.
  • A corresponding replacement fee will be debited from your account upon processing of the request. Click here to view the complete list of Fees and Charges.
  • Bring 1 valid Primary ID or 2 valid secondary IDs upon pick-up. Click here for the list of valid IDs. Click here for the list of Security Bank branches.

The reference number confirming that the reported card(s) has been blocked will be sent to your provided email address.

Click here for the Terms and Conditions governing the Loss of Security Bank ATM card/Mastercard Debit Card.

Please ensure to provide your complete and correct information in order to successfully process your request.

Personal Information
Note: If you have multiple accounts, only input the one you want to request for
Month
Day
Year
Note for Joint OR and Joint AND accounts: 
  • By default, all accountholders’ names will appear on the Bank Certificate. If needed, you may indicate which names should only appear in the field below.
  • Please upload co-depositors’ proof of consent. If not all accountholders’ names will appear on the Bank Certificate, explicitly state such request in the letter.
Accepted file types: jpg, jpeg, png, pdf
Accepted file types: jpg, jpeg, png, pdf
Branch of Account
Contact Information
Please ensure to input your registered contact details. Need to update your contact info? Click here.
Details of Request 
*Name of Person(s) or Organization to whom the Bank Certification is intended for
Unit 1904, The Peak Tower, 107 L.P. Leviste Street, Salcedo Village, Makati City 1226
8th Floor, Liberty Center Building # 104 H. V. de la Costa Street, Salcedo Village, Makati City 1227
23rd Floor, Tower 2, RCBC Plaza 6819 Ayala Ave., Makati City
8th Floor, One Orion Building, 11th Avenue corner 38th Street, Bonifacio Global City, Taguig
2nd Floor, HERCO Center, 114 Benavidez Street, Legaspi Village, Makati City, 1229 Metro Manila
Multinational Bancorporation Center, 9th Floor, 6805 Ayala Avenue Makati City 1226
16th Floor, Liberty Center Building, 104 H. V. dela Costa Street, Salcedo Village, Makati City 1227
6th Floor, 111 Paseo de Roxas Building, Paseo de Roxas cor. Legaspi Street, 1229 Makati City
Unit 7A, Country Space 1 Building, Sen. Gil Puyat Avenue, Makati City
Levels 6 - 8, Tower 2 RCBC Plaza 6819 Ayala Avenue, Makati City 1200
17th Floor, Liberty Center Building, 104 H.V. dela Costa cor. Leviste St., Salcedo Village, Makati City
2nd Floor, the World Center, 330 Sen. Gil J. Puyat Avenue, Makati City, Metro Manila
18th Floor, Aurora Tower, Araneta Center, Quezon City
30th Floor, Rufino Pacific Tower 6784 Ayala Avenue, Makati City
11th Floor, 11th Corporate Center, 11th Avenue cor. Triangle Drive Bonifacio Global City, Taguig City 1634
7th Floor, G.C. Corporate Plaza, 150 Legaspi Street, Legaspi Village, Makati City
16th Floor, The Pacific Star Bldg., Makati Ave. cor. Sen. Gil Puyat Extension, Makati City
25/F Tower II, RCBC Plaza 6819 Ayala Ave., Makati City
Unit 701, SEDDCO 1 Bldg. , 120 Rada corner Legaspi Street Legaspi Village, Makati City 1229
2140 Taft Avenue, Manila
2190 Paraiso St., Dasmarinas Village, Makati City
185 Salcedo Street, Legaspi Village, Makati City
2224 Paraiso corner Pasay Road, Dasmariñas Village, Makati City
2209 Paraiso cor. Acacia St. Dasmarinas Village, Makati City
10th Floor Avecshares Center, 1132 University Parkway, Bonifacio North Triangle Taguig, Bonifacio Global City
6th Floor, Zeta Bldg., 191 Salcedo Street, 1229 Legaspi Village, Makati City
2627 Roxas Boulevard, Pasay City 1300 
122 Upper McKinley Road, McKinley Town Center, Fort Bonifacio, Taguig City 1634
8th Floor, PhilPlans Corporate Center, Kalayaan Avenue and Triangle Drive, Bonifacio Global City, Taguig City 1634
14D Chatham House Condominium, 116 Valero cor. Rufino Street
2056 Lumbang cor. Caballero St. Dasmariñas Village, Makati City
107 Tordesillas St., Salcedo Village Makati City
1120 R. Hidalgo St., Quiapo, Manila
2nd Floor, GC Corporate Plaza, 150 Legaspi Village, Makati City
8th Floor, Gervasia Corporate Centre 152 Amorsolo Street, Legaspi Village, Makati City
26th Floor, BDO Equitable Tower 8751 Paseo de Roxas, Makati City 1226
35th Floor, Zuellig Building, Makati Avenue corner Paseo de Roxas, Makati City 1225
2211 Paraiso St., Dasmariñas Village, Makati City
12th Floor Del Rosario Law Center 21st Drive cor. 20th Drive, Bonifacio Global City 1630 Taguig City, Metro Manila
26th Floor, NAC Tower Building, 32nd Street Bonifacio Global City, Taguig City
6th Floor, Alexander House, 132 Amorsolo St. Legaspi Village, Makati City 1229 
Unit 101 Ground Floor, Marbella Condo II, 2071 Roxas Blvd., Malate, Manila
11th Floor, National Life Insurance Building 6762 Ayala Avenue, Makati City 1200 
3/F, Corinthian Plaza Condominium Bldg., Paseo de Roxas Cor. Gamboa St., Legaspi Village Makati City
Block 4, Lot 6 Santiago Street, Paseo de Magallanes Brgy. Magallanes, Makati City 1232
6th Floor, GC Corporate Plaza, 150 Legaspi St. Legaspi Village, Makati City
1245 Acacia Road, Dasmariñas Village, Makati City
128 H.V. Dela Costa cor. Sanchez Sts., Salcedo Village, Makati City
505 Rizal Drive, Bonifacio Global City, 1634 Taguig City
29th Floor, Yuchengco Tower, RCBC Plaza, 6819 Ayala Avenue, Makati City
27th Floor, BDO Equitable Tower 8751 Paseo de Roxas, Makati City
7th Floor, G.C. Corporate Plaza Building, No. 150 Legaspi Street, Legaspi Village, Makati City
24th Floor, BDO Equitable Tower
107 Thailand (Rada) St., Legaspi Village, Makati City
17/F, Rm. 1703, Centerpoint Condominium, Garnet Cor. Julia Vargas Ave., Ortigas Center Pasig City, 1605
2268 Paraiso Street, Dasmariñas Village, Makati City 1222
16th Flr. Commerce and Industry Plaza Building, 1030 Campus corner Park Avenue McKinley Town Center, Fort Bonifacio, Taguig City 1634
120 Upper McKinley Road, McKinley Hill, Taguig City 1634
1201 Roxas Boulevard Manila 1000
Unit 17 A, 17th Floor, Multinational Bancorporation Center, 6805 Ayala Ave., Makati City 1226
670 Pablo Ocampo St., (formerly Vito Cruz) Malate, Manila
Details of Request 
*For LOST ATM CARD, the card must be blocked to proceed with the request. Click here to report lost or stolen ATM card or immediately call our Customer Service Hotline at (02) 8-887-9188 to have your card blocked.
*If your name has changed, please proceed to your branch of account.
Details of Request 
If left blank, checkbook name to appear will be the account name
Bank Account Details
in PHP; without decimals
Note: If you have 2 or more ATM cards for blocking, please select add another ATM card. If you have multiple accounts and no card details provided, all cards under your name will be blocked for security purposes.
Add another ATM card
Preferred Branch for Pick-up
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