An instant cash facility that prepares employees for the unexpected—anytime, anywhere.
Salary Advance is a loan program that allows employees to advance on their next salary in the fastest and most convenient way possible.
Just by sending an SMS, loan proceeds will be credited to their account within 10 minutes. Once it’s in the payroll account, the customer can withdraw the funds through any ATM. Salary Advance is only available to employees whose companies are Salary Advance-Accredited.
Safe, reliable and cheap access to emergency cash ahead of payday
Focus on your day-to-day business as we handle your employee’s financial needs
What is Salary Advance (SALAD)?
It is a loan program designed and offered by Security Bank that allows employees to advance on their next salary in the fastest and most convenient way possible.
Important note: This is not an employee benefit but a program of Security bank to select payroll clients.
Who can avail?
Salary Advance is only available to employees whose companies are Salary Advance-Accredited.
How to get accredited?
Employers may get in touch with the Security Bank team for accreditation, and submit the required documents for accreditation.
Who is eligible to avail of SALAD?
Am I automatically enrolled and/or approved to avail the Salary Advance?
No. There is an eligibility requirement to avail Salary Advance. The minimum requirements are:
*Applications with discrepancies on account details: name/ employee number, payroll account number, duplicate mobile numbers will be put on hold for further confirmation. A Bank’s representative will call you for additional verification and instructions.
I’m a newly hired employee and have submitted the Credit Agreement Form (CAF), can I already avail Salary Advance?
You may only avail Salary Advance if you have a regular/permanent employment status. The following are the minimum requirements:
How much can I avail in salary advance?
Minimum amount that can be availed: P 5,000.00 Maximum amount that can be availed: Assigned credit limit
What does assigned credit limit mean?
The assigned credit limit is equivalent to the individual’s average net salary credited to payroll account for the last 6 months or P30, 000.00 whichever is lower.
Will the assigned credit limit vary from one employee to the other?
Yes. Your assigned credit limit varies depending on the average net salary credited to your payroll account for the last 6 months.
Why was my colleague approved with higher credit limit even if we were receiving the same salary?
The assigned credit limit is based on the average net salary credited to the payroll account for the past 6 months but the loanable amount is still subject to “debt-burden ratio of 50%”. This means that your amortization, which refer to your monthly payment, should be at most 50% of your total monthly net salary credit LESS any amortization payments for other loans with SBC (where applicable).
What are the available loan terms?
You may specify the number of instalments you want to repay the loan within a maximum of three (3) months. Your account will be debited for the amortization every payday, which would be twice (2x) in a month.
How do I know my payment due date?
Your payment due date is based on your payroll cut-off dates, amortization will be automatically debited from your payroll account 2 banking days before your actual payout.
When will my first amortization start? When is my due date?
Your first due date is the immediate payroll date after your availment. However, if you avail five (5) days before from your payroll date, your first due date will be the succeeding payroll date.
How is my amortization deducted from my payroll?
The amount due will be put on hold 2 banking days before the declared payout schedule. Assumptions:
*Available funds equivalent but not more than to the amount due will be put on hold (cannot be withdrawn from the payroll account) 2 banking days before the actual payout date.
How long will there be a hold out of the amount due? When will this be lifted?
The hold out will be lifted once the amount due is debited from your payroll and applied as payment for your amortization. Posting of payment would be the following banking day after your payroll is credited on your account.
Are there fees and charges to be deducted when I avail of the SALAD?
For every availment, a processing fee will be automatically deducted from the loan proceeds that would be credited to your account.
How much is the late payment charge if I missed a payment?
A late payment charge of Php125 will be deducted for every missed payment within the duration of the loan. After loan maturity, a fixed fee of PHp250 will apply per month.
How do I register my mobile number for my SALAD application?
You must accurately indicate your personal “Active” mobile phone number on the Credit Agreement Form (CAF).
Important Note: Please note sharing of mobile phone numbers is not allowed and any deviation/discrepancy on mobile number may cause delays in processing.
How do I update my mobile number?
Please call the SBC Customer Service Hotline at 8887-9188 or email email@example.com
If I choose to change my mobile number, how long will it take to process?
Changing of mobile number in SALAD will be processed in three (3) banking days. Please call the SBC Customer Service Hotline at 8887-9188 or email firstname.lastname@example.org
Important Note: You can change or update your registered mobile number even if you have an outstanding balance with Salary Advance. Processing for update of your mobile number takes 3 banking days.
How do I apply for SALAD?
You can apply or enrol by submitting the following:
Where can I get the Credit Agreement Form (CAF)?
You can get the Credit Agreement Form (CAF) to the following:
What valid IDs can I submit?
You may submit 1 primary ID or any 2 secondary IDs. These should be photo bearing with signature and with address. Photocopies of front and back of the said IDs should be submitted.
What are considered as primary valid IDs?
Driver’s License, PRC ID, Digitized Voter’s ID, GSIS e-card, SSS Card, Unified Multi-purpose ID, ACR/ICR, Integrated Bar of the Philippines, School ID, NCDA ID, Passport and Postal ID (PVC plastic Card)
What are considered as secondary valid IDs?
Company ID, TIN ID, NBI Clearance, Police Clearance, Postal ID, Barangay Certification, OWWA ID, OFW ID, Seaman’s Book, AFP ID, HDMF ID, DSWD Certification, PHICB ID, City Health Card/Health Certificate Card
How will I be notified of my successful SALAD application/enrollment?
An official SMS alert will be sent to your mobile number for the following:
Will I be notified if my enrolment was declined?
Yes. You will receive an SMS notification about the status of your SALAD enrolment.
How then do I avail of Salary Advance once I am enrolled?
You may avail by texting the following syntax:
SBCSALAD [space] AMOUNT [space] No of Deductions and send to 2346
SBCSALAD 10000 6 (availment of 10,000 in 6 installments or equivalent to 3 months loan term)
How can I get my approved loan?
Your loan proceeds will be credited automatically to your payroll account and you will receive an SMS alert from 2346.
Will I be charged for my SMS requests?
All SMS requests and confirmation with correct format are FREE for Globe and Smart.
What happens if I sent an incorrect syntax, will I still be charged?
Yes. All SMS with wrong format or from mobile numbers that were not enrolled in the program are charged P2.50 per text, for Globe, Smart and Sun subscribers.
How will I know if my SMS availment is approved?
After sending an SMS availment request, you will receive a reply from 2346 indicating approval of your request.
Were there any cases where SMS availments were disapproved?
Yes. SMS will be disapproved or rejected if:
What are the reminders that I need to keep in mind to ensure that my availment will be successful?
Please ensure that the following items are followed correctly:
I sent my SMS syntax request correctly but did not get any reply. What should I do?
You may call our Customer Service Hotline at 8887-9188 or email email@example.com for further assistance.
Report the incident:
Request for change of mobile number enrolled in SALAD, please call Customer Service Hotline at 8887-9188. Allow 3 banking days to process your request.
What if I lose my mobile number, can I still avail of SALAD?
Yes. Simply request for a change of your mobile number through our Customer Service Hotline at 8887-9188. Please allow 3 banking days to process your request
What if I have 2 mobile numbers, can I use both to avail of SALAD?
No. Our SALAD system will only link you to one (1) mobile number
If my ATM card gets lost or stolen, can I still avail of SALAD?
Yes. Even without the ATM Card, your approved SALAD availment will still be credited to your payroll account. However, we urgently encourage you to visit the SBC Branch nearest you and request for an ATM Card Replacement to allow you immediate access to the funds.
What happens if my salary is insufficient to cover for my amortization?
If your salary is insufficient for the amortization amount, the payment will be considered “Missed” amortization. This will be deducted on the next payroll date on top of the amount due for the current cut-off PLUS an additional “late payment charge” amounting to P125 per missed payment in the duration of the loan. After loan maturity, a fixed fee of P250 will apply per month.
I missed my amortization last payroll, can I pay over the counter?
Yes. You can make an over the counter (OTC) payment in any Security Bank Branch nearest you. Kindly make sure to do the following:
In case of default, a text message will be sent to you for reminder.
“Our record shows that your Security Bank Salary Loan remains unpaid. Please settle it today to avoid inconvenience. For inquiries, you may call 8867-6788 local 3016, 3030, 3160. Please disregard if deposit/payment has been made.”
Do I get a discount or a waiver of charges if I missed my loan payment?
No. Our late payment charges are fixed.
How will I know if I have missed payments?
Our SBC Collections Team will coordinate with you via phone, SMS, Letter and E-mail or through your HR Representative.
Will I be able to see my SALAD deductions in my payroll account?
Yes. SALAD deductions can be seen in the payroll account. Though it is not reflected on the client’s pay slip since the payment method is via Automatic Debit Arrangement (ADA) from payroll credits.
What if I have the money to pay-off my loan, can I terminate my Salary Advance?
No. Pre-termination is not allowed under Salary Advance.
I already paid 50% of my loan, can I immediately re-avail Salary Advance?
No. Re-availment is only allowed upon full payment of existing loan.
I paid 100% of my loan, when can I re-avail?
Please allow three (3) banking days after your last payment due date before re-availing SALAD.
How do I deactivate my Salary Advance?
Fill-out the Letter of Intent to Deactivate SALAD Enrolment. Click here to download the letter, fill out the details, and send to firstname.lastname@example.org. Processing time is 1 working day.
Important reminder: You can only be allowed to deactivate your SALAD account if this is in status of ACTIVE.
How can I re-avail?
Re-availment process is similar as the process of your 1st Availment. You can simply text:
SBCSALAD [space] AMOUNT [space] # OF DEDUCTIONS to 2346 and follow the succeeding SMS instructions.
Where can I call if I want to ask further questions about Salary Advance?
You may call our Customer Service Hotline at 8887-9188 or email email@example.com for further assistance. Please ensure that you have the following details on hand:
The following terms and conditions apply to my subscription to and availment from the Salary Advance Program. By signing below, I hereby agree as follows: