Next Mastercard

Worry less with an easy installment plan of up to 12 months and no annual fee forever.

Enjoy unique features that fit your style

Auto-convert to installment

Automatically convert your big purchases to an easy installment plan of 12 months, with an add-on rate of 1% monthly. Learn more.

No annual fee forever

Apply now and experience waived annual fee for life.

SimplyPay

Conveniently pay with a credit card for expenses that require bank deposit payments such as rent, business suppliers, tuition fees, professional service fees, and more.

Online Purchase Protect Insurance

Get up to 200 USD coverage with Mastercard E-Commerce Purchase Protection when you shop online with your Next Mastercard. Learn more here.

Other Features and Benefits

Secure Online Shopping

Your Mastercard comes with SecureCode – a security feature set to require one-time-password (OTP) when you transact online.

Exclusive Mastercard Promos

Get discounts at your favorite shops and restaurants. Check the latest promos here.

Supplementary Cards

Get up to 5 cards and manage your family’s finances.

Worldwide Acceptance

Shop at ease with affiliated merchants worldwide.

Eligibility

  1. Must be 21 to 65 years old for Primary Cardholders
  2. Must be a regular permanent employee with at least one (1) year tenure or owns a profitable business for the past three (3) years
  3. Must earn a minimum gross annual income of Php 540,000 per year if you have another credit card or Php 600,000 per year if you have no credit card
  4. Must have a home and/or office landline number
  5. Must have an email address and mobile number
  6. Must be in good credit standing

Documentary Requirements

  1. Accomplished and signed Security Bank credit card application form
  2. Proof of Income (under BSP Circular 622)
    1. Employed applicants (ANY of the following):
      • Copy of latest ITR stamped as received by the BIR (2316)
      • Certificate of Employment & Compensation signed by the Company’s authorized signatory
      • Latest 3 months payslip with front/back copy of Company ID
    2. Self-Employed applicants (ALL of the following):
      • Copy of the latest one (1) year ITR stamped as received by the BIR (1701)
      • Copy of the latest one (1) year Audited Financial Statements
      • Copy of Proof of Ownership (DTI or SEC Certification)
  3. Proof of Identification (ANY of the following):
    • Driver’s License
    • Passport
    • GSIS e-Card
    • SSS ID (plastic card type with scanned signature and photo)
    • Tax Identification Number (TIN) ID (plastic card type)
  4. For non-Filipino citizen, he/she must have a hold-out deposit or work contract/visa with term of at least 3 years

For whatever is next on your list, our Next Mastercard got you covered!

Fees and Charges
FEE Next Mastercard
Annual Membership Fee Primary No annual fee
Annual Membership Fee Supplementary No annual fee
Interest 2% per month
Late Payment Fee 6% of the minimum amount due or PHP 600, whichever is lower
Cash Advance Fee PHP 200 per transaction1
Over the Counter Processing Fee PHP 500 per transaction
Chargelight Plan Pre-Termination Fee 5% of the unbilled portion of the principal amount
Charge Slip Retrieval Fee PHP 400 per sales slip
Lost Card Fee/Card Replacement Fee PHP 400 per card
Card Certification Fee PHP 200 for full statement of account
PHP 300 for good credit standing
Returned Check Fee PHP 1,250 per returned check
Statement of Account Retrieval Fee PHP 50 per page if requested billing statement is more than 3 months old
Foreign Exchange Transactions All charges, advances, or amounts in currencies other than Philippine Peso (PHP) shall be converted to PHP. For dual currency, all charges, advances, or amounts in currencies other than Philippine Peso (PHP) shall be billed in US Dollar (USD). All transactions will be converted using Mastercard’s currency conversion rate at the time of posting. All converted transactions shall be charged with 1% Mastercard assessment fee and 1.5% service fee, of the rates of which may be adjusted from time to time. The service fee shall likewise apply to transactions involving foreign currencies converted to PHP at point of sale, whether executed in the Philippines, abroad, or online. Service fees may also be charged to cover costs incurred to discharge the amount(s) due to Mastercard and/or acquiring bank and/or foreign merchant affiliates.
Minimum Amount Due 3% of total amount due or PHP 500, whichever is higher
Overlimit Fee3 PHP 500 per occurrence
ADA Fee PHP 250 for Peso Account, if ADA account has insufficient funds
Account Maintenance Fee PHP 250 or amount equivalent to the credit balance whichever is lower will be charged to the accounts with credit balance that are closed or with no activity for the past 12 months
Multiple Payment Fee PHP 50 will be charged for every payment in excess of 2 payments within a billing cycle
Payment Transfer Fee PHP 100 if transferring from a peso account
Refund Fee PHP 500 for any amount PHP 1,000 and above
PHP 200 for any amount below PHP 1,000
Quasi-Cash Fee2 2.5% of transacted amount

Cash Advance made overseas shall be subject to the fees of the servicing foreign franchise or bank.

2Quasi-cash fee will be applied on gaming/gambling transactions and/or transactions made at gaming/gambling establishments, including the placement of wagers, purchase of lottery tickets, gaming chips, as well as any other values in conjunction with any gaming or gambling activity.

3Overlimit fee will be charged if the total outstanding balance and fees/charges exceed the cardholder’s credit limit.

For bills not paid in full, the corresponding interest per card type will be applied to the Total Amount Due in your Statement of Account based on your average daily balance. A corresponding Late Payment Fee per card type will be charged to your card account if payment is not received on or before the Payment Due Date. Security Bank reserves the right to change said fees and charges from time to time with prior notice.

This product is not a deposit. This financial product of Security Bank Corporation is not insured by the Philippine Deposit Insurance Corporation (PDIC)

Terms and Conditions

SECURITY BANK CREDIT CARD TERMS AND CONDITIONS

    1. THE SECURITY BANK CREDIT CARD (“CARD”)

      The Security Bank credit card (“CARD”) is issued to you, the cardholder, by Security Bank Corporation (“we”, “our”, “us”). It is our sole property and is non-transferable. After the approval of your application, we may automatically activate the CARD once delivery to you has been confirmed, even without your written conforme or notice. You are required to sign the dedicated portion at the back of your CARD upon receipt. Your CARD will only be honored by our affiliated establishments when properly signed and presented by you in good standing, and the required charge slip has been signed by you. It is valid up to the last day of the month indicated on the CARD, unless terminated earlier. After the expiration date, we and our affiliated establishments shall no longer be bound to honor the expired card unless the same has been renewed, subject to our approval.

      We may, but do not have the obligation to give you any reason or prior notice:

      1. Terminate or suspend your CARD privileges at any time and for whatever cause and cancel any Card Transaction and demand immediate repayment of the same, including full payment of Installment Transactions;
      2. Decline any CARD transaction even if you have enough credit limit to pay for the purchase;
      3. Increase or decrease your Credit Limit, and/or Cash Advance Limit;
      4. Refuse to reissue or replace your CARD;
      5. Amend, add, restrict or cancel your CARD privileges, services and facilities, whether relating a specific CARD or all CARDS tagged under your name;
      6. Limit Card transactions made in one day, such as, but not limited to, number of purchases, online transactions, Cash Advances, and more; and
      7. Without waiving any of our rights, approve any Card transaction even if it may cause the balance on your account to exceed your Credit Limit.

      You may be required to contact us in case we detect suspicious or unusual activities on your CARD. Until the activity is verified, your CARD may be suspended or cancelled if there is reason to believe that it may be or may have been used fraudulently. If we revoke your right to use your CARD or do not re-issue it for any reason, we may collect all outstanding balances, fees and charges immediately. You agree to surrender your CARD upon demand to our offices or branches or to our duly authorized representative. You agree to hold us free and harmless from any claim for damages arising from such suspension, cancellation, termination, withdrawal or confiscation or any other loss or damage that you may experience due to any of the actions we take as listed above. Please note that continued use of the CARD in case of closure or cancellation or non-reissuance of the CARD is deemed as fraudulent.

    2. YOUR RESPONSIBILITY

      You are considered in good credit standing if all accounts for the issuance and/or use of your CARD are current and not overdue, and your privilege to use the CARD is not suspended, cancelled, terminated, withdrawn, confiscated, and unexpired. You are liable for all purchases and cash advances made through the use of your CARD, including all interests, fees and other charges as provided herein, and you hereby agree to accept and pay for such availments without the necessity of proof of a signed charge slip. We shall not be liable to you if for any reason the CARD is not accepted or honored at any Security Bank Mastercard affiliated establishment. You agree to hold us free and harmless from damages arising from the failure of the affiliated establishment to honor the CARD. You shall not hold us liable for any defective product or service purchased using the CARD. Complaints regarding the product or service purchased using the CARD shall be referred to the merchant and shall not affect your obligation to pay outstanding balances with us. Furthermore, you agree to hold us free and harmless from any and all claims for damages as a result of the failure of any accredited merchant or any acquiring bank, or Security Bank Mastercard. Any claim or dispute against an affiliated merchant does not relieve you of your obligation to pay the charges incurred through the use of your CARD. You are required to report unauthorized transactions to us immediately, through the 24-Hour Customer Hotline. Should you request for retrieval of documents relating to CARD disputes, a Four Hundred Pesos (PHP 400) retrieval fee per charge invoice shall be charged to you. The retrieval fee is subject to change and shall be waived if dispute is valid.
      You also agree to fully comply and abide by the following:

      1. The terms and conditions governing the use of the CARD
      2. Laws, statutes and regulations, and BSP Circulars relevant to credit cards and credit accommodations
      3. The provisions of Republic Act 8484 governing the use of the credit card and other access devices in commercial transactions

      You are required to inform us of any changes in your contact details and/or billing address.

    3. YOUR SUPPLEMENTARY CARDS

      The use of the SUPPLEMENTARY CARDS shall be governed by this Agreement. Any reference to the CARD issued to the Cardholder shall also apply to the SUPPLEMENTARY CARD/S. We can issue up to 5 supplementary cards to you. You and your supplementary/ies and/or surety/ies shall be jointly and severally liable for all purchases and cash advances made, including all interest and charges incurred through the use of the SUPPLEMENTARY CARD/S, as well as for any breach by the SUPPLEMENTARY CARDHOLDER/S of these terms and conditions. Primary and Supplementary CARDHOLDERS share the same credit limit unless otherwise specified. You, your supplementary/ies and or surety/ies further waive any defense of minority or illiteracy on any SUPPLEMENTARY CARD. Such responsibility shall only cease upon your request to terminate the SUPPLEMENTARY CARD privileges. Cancellation can be done by calling the Security Bank hotline (632) 8887-9188. We will grant the termination, provided all purchases and cash advances made, including all interest and charges incurred through the use of the SUPPLEMENTARY CARD are fully paid and satisfied. In the event of annulment or separation, legal or de facto of you and your spouse, you and your supplementary/ies and/or surety/ies shall continue to be responsible for such amounts incurred through the use of the SUPPLEMENTARY CARD/S unless you request in writing that the privileges of such supplementary/ies under this Agreement be terminated, provided all purchases and cash advances made, including all interest and charges incurred are fully paid and satisfied at the time of said request.

 

    1. YOUR CREDIT LIMIT

      You will be granted a credit limit in Philippine Pesos which we calculated depending on your personal paying capacity. Your credit limit represents the maximum outstanding balance or purchases that you may be allowed at any given time and will be shared with all of your SUPPLEMENTARY/IES. You are required to assign the credit card limit of your SUPPLEMENTARY/IES. The expiration, suspension, cancellation or termination of the CARD shall terminate the credit extended to you under this Agreement.Your ChargeLight Installment limit forms part of the credit limit extended to you. Such ChargeLight credit limit shall form part of the maximum outstanding balance of the purchases that you may be allowed at any given time if you avail of ChargeLight Installment purchases. The corresponding add-on interest from ChargeLight Installment purchases are part of your ChargeLight Installment limit. Should the outstanding balance exceed the approved credit limit at any given time, we reserve the right to decline any transaction and/or suspend your/SUPPLEMENTARY/IES’ credit card privileges. The said excess amount shall be considered immediately due without the need for further notice or demand. In case you are issued with two (2) or more credit cards, you understand and agree to abide by the condition that we have the sole discretion to give you a separate credit limit for each of the credit cards issued to you or a consolidated credit limit for all cards, in Philippine Pesos. In case of default in payment in one (1) or more cards, we, at our sole discretion, may revoke your right to use all or any of your SB credit cards.

    2. CASH ADVANCES

      Cash Advance is a credit card facility that lets you withdraw money using your card and Cash Advance PIN (CA PIN). You will be assigned a cash advance limit based on your card type. Cash advance is also subject to service fee (see card fees and charges) which will be charged per cash advance transaction. You can request your CA PIN through our Customer Service Hotline at (632) 8887-9188. Never disclose or share your CA PIN to anyone. We will never ask you for your PIN. You agree that all cash advances shall be conclusively presumed to have been personally made or authorized by you.

 

    1. REWARDS POINTS

      You get to earn Rewards Points on qualified transactions, depending on the CARD type we issued to you. Earning and redeeming of Rewards for the different CARD types are governed by the respective CARD’s terms and conditions. These Rewards may only be earned and redeemed if your CARD is in good credit standing. If your CARD has been cancelled, either by you or by us, any unused Rewards will be immediately forfeited. Likewise, if you avail of debt restructuring or other collection programs, unused Rewards will remain forfeited, despite payment of your CARD accounts. Regularly visit the website to check the items that can be redeemed using your Rewards Points.

 

    1. CHARGELIGHT INSTALLMENT PLAN

      You may avail of in-house and store-level Installment Promotions. We, at our sole discretion, shall determine the rates and available monthly terms. Our installment facilities allow you to pay the following, together with the applicable interest and other fees, on installment basis (“Installment Transaction”), for specified monthly payment options of 3, 6, 9, 12, 18 or 24 months:

      1. Select goods and services purchased from our accredited establishments in the Philippines
        through ChargeLight and 0% ChargeLight
      2. Cash converted from your credit limit through SB Ready Cash
      3. Other, non-SB credit card balances transferred to your CARD through SB Balance Transfer
      4. Any non-installment or straight amounts from your CARD through Convert-to-ChargeLight

      The principal amount of the transactions covered in (a) through (d) is the Installment Transaction Amount. You should maintain good credit standing to be eligible for any of these Installment Facilities. However, final qualification is still subject to credit evaluation and your credit limit, as applicable. We may require a minimum availment amount for these Installment Transactions.

      The monthly Installment due for your Installment Transaction (“Monthly Installment Due”) is included in the Minimum Amount Due on your SOA until the Installment Transaction Amount and the applicable Interest are paid in full.

      You may compute the Monthly Installment Due by using the following formula:

      Installment Transaction Amount x [1+(Converted Monthly Factor Rate x Term)]


      Term

      We shall charge you a processing fee of 5% of the unbilled portion of the principal amount in case of pre-termination or cancellation of the approved ChargeLight Transaction before the end of the chosen repayment period. The computation of the Interest and the Principal components of the Monthly Installment Due from ChargeLight Installment transactions shall be on a diminishing balance basis and the Interest and Principal portions of the Monthly Installment Due will not be equal from month to month.

    2. STATEMENT OF ACCOUNT

      A Statement of Account (SOA) shall be issued to you on a monthly basis, on a specific billing cycle date, reflecting your outstanding balance and the minimum payment due, among others.You agree to pay all the charges on or before payment due date as stated in your statement of account. You may receive your Statement of Account through courier or email.

      You agree to examine the statement of account and report any discrepancy immediately. If no error is reported within thirty (30) days from the statement date, the statement of account will be considered conclusively correct. A statement production fee of Fifty Pesos (PHP 50) per page will be charged to you if the requested billing statement is more than three (3) months old. This fee is subject to change. All other terms and conditions stated in the monthly Statement of Account shall form an integral part of this Terms and Conditions. We reserve the right to investigate and confirm within a reasonable time, in accordance with accepted or standard credit card business practices and procedures, any reported error or fraudulent transaction before making any correction in your statement of account.

      You must immediately inform us of the non-receipt of the statement of account before your payment due date. Absence of any report of non-receipt shall be deemed as confirmation that you have received your statement of account. Non-receipt of your SOA does not relieve you of your obligation to pay the amounts due on the Card by the Payment Due Date. To avoid incurring Late Charges and further Interest charges and other fees, in case you do not receive your SOA within seven (7) to ten (10) days from the Statement Date, call our 24/7 Security Bank hotline at (632) 8887-9188 immediately and pay before the Payment Due Date.

    3. PAYMENTS

      Payments shall be posted to your account within 2-3 banking days. If the Payment Due Date falls on a weekend or regular national holidays, the payment due date shall be automatically moved to the next business day and payment thereon shall not be treated as late payment. Payments due must be received on or before the payment due date reflected on your Statement of Account. Acceptance of payment is considered effected only when checks are cleared. Updating of balance will only take place upon check clearing.As a general rule, overpayment on your credit card shall not be allowed and will not form part of your credit limit nor cash advance limit. In cases where there’s an excess payment after all billed credit card balances are settled, the overpayment shall not earn interest and will be applied as payment to your succeeding transactions. Refund of credit balance shall be subject to approval and applicable fees. Payment which exceeds total amount availed and/or credit limit and accounts with credit balances maybe subject to monitoring and reporting requirements under the IRR of AMLA, as amended.

      Payment through any authorized mode or made to any accredited payment center of the bank, shall be considered as payment to the bank made on the same date. Should you choose to pay an amount less than the total amount due, finance charges may be imposed. We shall compute the interest by adding your daily balances within the billing cycle. The daily balance will take into account the unpaid outstanding balance, and all payments made within the same billing cycle. The sum of the daily balances shall then be divided by the number of days within the billing cycle, resulting to the average daily balance. To arrive at the interest, the average daily balance is multiplied by the applicable interest rate based on your card type.

      Interest or finance charge will not be charged on new purchases within the current statement cycle. Payment in excess of the minimum payment amount will be applied to the account in the order of:

      1. Penalties
      2. Interest
      3. Fees and Charges
      4. Principal Amount

      The stipulated interest shall accrue on all charges that remain unpaid after the last day as stated in the monthly statement of account. This will be computed using the average daily balance method.

      Failure to pay any two (2) succeeding minimum amount due shall suspend your revolving credit facility. Failure to pay any four (4) succeeding minimum amount due shall constitute default and result in the total unpaid balance to become due and demandable. Provided, that if there are changes in the prevailing market interest rates, we, at our sole discretion, may adjust the applicable interest rates and it shall be the guiding rate of computing the interest due on the outstanding obligation. The interest rate shall be posted on the monthly statement of account (SOA) sent to you. We will post payments within the mentioned posting periods. However, system glitches or breakdowns beyond our control may occur, resulting in a longer period before your payments shall be posted and your account updated.

      We shall be charging late payment fees if a Card Member fails to pay at least the Minimum Amount Due on or before the Payment Due Date. You hereby authorize us to charge additional service fees as may be deemed necessary in order to maintain our service to you such as:

      • Card Certification Fee for full settlement of account
      • Good Credit Standing Certification Fee for the initial and succeeding requests, amount
        to depend on the card type
      • Returned Check Fee depending on the card type
      • Payment Transfer Fee
      • For Dual Currency Accounts, we reserve, in the absence of any specific instruction, the right
        to apportion payments from the Peso to the Dollar Account and vice-versa, without need of
        further instructions from you.

      If there are changes in the Fees and Charges originally communicated to you, we shall provide prior notice through our online channels, email, or SMS.

    4. AUTOMATIC DEBIT ARRANGEMENT

      You have the option to maintain a deposit account with us through which payment of your account may be made. You shall execute and sign a formal authority in favor of the BANK to debit automatically, without notice, your deposit account for such amounts as may be sufficient to cover the payment of your outstanding balance upon presentation of your account to the BANK by Security Bank. Should your outstanding balance exceed the amount deposited with the BANK, such excess shall become immediately due and payable and you shall be considered in default of your obligations to pay the same. In the event that there is no sufficient balance under any or all of your Auto Debit arrangement accounts, your account will be debited for any amount available in your account plus an ADA Fee.

 

    1. FOREIGN CURRENCY TRANSACTIONS

      For transactions made in foreign currencies in the Philippines or abroad, the manner of conversion from the transaction currency to the payment currency (Philippine Pesos) would be automatically made by Security Bank at posting date. All foreign currency transactions will be converted using Mastercard’s currency conversion rate at the time of posting, plus an assessment fee, the rate of which may be adjusted from time to time.

 

    1. ANNUAL MEMBERSHIP FEE

      You agree to pay an Annual Membership Fee for the issuance and use of the Card, as well as fee/s for other facilities and services that you avail of and/or for the maintenance and administration of any balance or transaction on the Card (See Fees and Charges for the prevailing rates. Annual Membership fee is not applicable to Next Mastercard.) The said fee/s shall be deducted from the available Account Credit Limit. You agree that we may change or increase the Interest charges, fees, and other charges, and their rates and calculation from time to time. We will notify you of any changes on Interest charges, fees, and other charges before these take effect.

 

    1. DELINQUENCY

      You will be considered in default or delinquent if your card or any credit facilities with Security Bank Corporation has no payment for the minimum amount due and/or past due amount. Default cardholders shall be suspended from the card privileges issued by SECURITY BANK CORP. and all its subsidiaries even without prior notice. We will report and/or include your name as well as your SUPPLEMENTARY/IES in negative listings of any credit bureau, institution or other organization. Should we opt to refer the account to a collection agency for collection purposes, we shall inform you in writing of the intended endorsement to a collection agency, or the endorsement of the account from one collection agency to another, at least seven (7) days prior to the actual endorsement. Said notification shall include the full name of the collection agency and its contact details.

 

    1. LATE PAYMENT FEE

      If you fail to pay at least the Minimum Amount Due on or before Payment Due Date, a late payment fee will be imposed on your credit card account and will be reflected in the next cycle’s SOA.

 

    1. ACCOUNT MAINTENANCE FEE

      An account maintenance fee will be charged to your account if account was closed with credit balance or if your account has no activity for the past twelve (12) months.

 

    1. ATTORNEY’S FEES, VENUE

      In case of default in payment, the right to use the CARD shall automatically be terminated and you shall refrain from further using such CARD and shall surrender the same to us or our authorized representatives on demand. In addition, you shall pay a late payment fee. If collection of the account is endorsed to a collection agency and/or enforced through court action, you agree to pay the costs of collection and/or attorney’s fees equivalent to 25% of the unpaid balance (including interest and service charges), as well as the expenses of litigation and judicial costs. The exclusive venue of all suits to enforce this Agreement shall be in the proper courts of Makati City and any request to hold in other venues will be disregarded.In the event of any controversy or action arising from this Agreement or any incident thereto which you may file against us, our liability shall not exceed One Thousand Pesos (PHP 1,000) Philippine Currency, or the damages actually proven to have been suffered by you, whichever is lower.

    2. ASSIGNMENT

      You and your SUPPLEMENTARY/IES agree to assign to Security Bank, effective upon failure to pay on the Payment Due Date, any or all monies, securities, bonds, and things of value which are now or may hereafter be in the hands of Security Bank, and any member of the Security Bank Corporation Group of Companies on deposit or otherwise to the credit of, or belonging to you or your SUPPLEMENTARY/IES. Pursuant to the authority granted to us, you expressly authorize us to inquire about and allow full disclosure of any information related to your funds or properties with Security Bank, its branches, subsidiaries and affiliates.

 

    1. RIGHT TO SET-OFF

      You and your SUPPLEMENTARY/IES agree that upon default or delinquency, we may, in absolute discretion and without notice, offset the obligations against any of your deposits, money market/trust placements, stocks, bonds and other assets coming to the custody, possession or control of Security Bank, its subsidiaries and affiliates. For this purpose, you and your SUPPLEMENTARY/IES hereby authorize and irrevocably constitute us to assert our legal claim on your deposits, money market/trust placements, stocks, bonds and other assets in the possession, custody or control of Security Bank, its branches, subsidiaries, affiliates and to apply all or part of these to offset your existing obligations with us. In the event that your funds are held by Security Bank, such shall have the right to retain such funds for a period of at least forty-five (45) days from the date of cancellation or termination of the Card and its return to Security Bank and the closure of the Card account. If there are unpaid obligations under the Card, you hereby authorize us to automatically apply said funds to the settlement of the unpaid obligations. We are not precluded from availing of other remedies in case the funds are insufficient to settle the said obligation.

 

    1. CARD REPLACEMENT

      We may change your credit card number and/or expiry date when issuing your renewal or replacement card. You are solely responsible for communicating this change to any party with whom you may have payment arrangements. We are not responsible for the consequences arising from the rejection of any transaction, whether under the old card number or otherwise. We will be charging a card replacement fee. You must safely keep the CARD and not use it after its expiry date, upon its suspension or cancellation nor permit anyone to use it for any reason whatsoever.

 

    1. LOSS OF THE CARD

      In the event the CARD is lost or stolen, you are highly encouraged to report this immediately to the Security Bank hotline at (632) 8887-9188 stating the place, date, circumstances of the loss/theft and the last purchases made to free you from any liability arising from the possible misuse of your CARD. Unauthorized charges made against the lost/stolen CARD prior to the phone-in report shall be charged to you. Your failure to report immediately the loss/theft of the CARD to Security Bank after discovery and to state the required information as to the place, date, circumstance of the loss and theft and last purchases made, shall be deemed proof of fraud, and Security Bank and its accredited establishments shall be free and harmless from any and all claims for damages from the Cardholder. A fee shall be charged by Security Bank for the publication of the lost or stolen card for all cards. This fee is subject to change.

 

    1. SUSPENSION OR TERMINATION

      We reserve the right to suspend, cancel or terminate the use of the CARD or withdraw your privileges without prior notice for whatever reason including, but not limited to the following:

      • Your failure to comply with any of the terms and conditions governing the use of the CARD;
      • Your failure to pay the minimum amount due on or before the payment due date;
      • You have exceeded the assigned Credit Limit;
      • The CARD is not renewed by us;
      • Death of the cardholder;
      • Your employment is terminated in the case of SB Corporate credit cards;
      • Your bankruptcy, insolvency, receivership, levy on execution, garnishment or attachment;
      • Your conviction by final judgment of a criminal offense carrying with it the penalty of
        civil interdiction;
      • Final judgment against you in a case covered by Article 1198 of the New Civil Code;
      • You are investigated, charged with, or convicted of a violation of Republic Act 8484
        otherwise known as the “Access Devices Regulation Act of 1998”, as amended by
        Republic Act No. 11449.

      In any of the above events, all privileges granted to you as well as your SUPPLEMENTARY CARD/S shall automatically be terminated and the aggregate unpaid purchases and cash advances made, including all the interests and charges of your SUPPLEMENTARY/IES for which you are liable shall immediately become due and demandable. You and your SUPPLEMENTARY/IES agree to surrender your CARD/S upon demand to any of our offices, branches or duly authorized representatives. You also agree to hold us free and harmless from any claim for damages arising from such suspension, cancellation, termination, withdrawal or confiscation. Continued use of the CARD/s despite such notice shall be deemed fraudulent.

    2. AMENDMENTS

      Upon notice to you, we may, at any time, and for whatever reason we may deem proper, amend, revise or modify this terms and conditions or your Credit Line. Any amendment on the terms and conditions will be communicated to you prior to the implementation using the appropriate communication channels, such as statement of account, flyers, etc. Any amendment shall bind you upon receipt of notice thereof unless you object thereto by manifesting your intention to terminate your membership in writing and surrendering the CARD within fifteen (15) days from the receipt of notice of amendment. Failure to notify us of your intentions to terminate your membership and your continued use of the CARD shall be construed as your unconditional acceptance of the amendments made on this Agreement.

 

    1. SEPARABILITY CLAUSE

      The enforceability and validity of this Agreement, in whole or in part, shall not be affected by the unenforceability or invalidity, whether temporary or permanent, of any particular provision of this Agreement because of restrictive laws, regulations or judicial or administrative determination obtained during any period of this Agreement or for any other cause.

 

    1. DISCLOSURE OF INFORMATION

      We may share information about you (except medical) within the Security Bank Group or our affiliates (such as, but not limited to, our partner Bancassurance Companies and their third party service providers). Information includes any credit or other information obtained from your application or from consumer reports. Information that you provided may be used to develop offerings from Security Bank and its affiliates that you may receive from time to time through our communication channels.

 

    1. COMMUNICATIONS

      SMS.
      We may send or communicate through SMS at any time without being encrypted and may include your name and other relevant information pertaining to your account. You shall declare Security Bank free and harmless from any liability if the information contained in the SMS is accessed by any person other than yourself. We do not guarantee the timely delivery and completeness of any information provided through SMS.

      TELEPHONE.
      By calling or accepting calls from our 24-Hour Customer Hotline at (632) 8887-9188, you acknowledge that we may record all your telephone conversations with us and use all these recordings against you or any third party, or replayed or communicated to any third party, for any purpose particularly as evidence in any proceeding, judicial or administrative. You further agree to waive any right under R.A. No. 4200 otherwise known as the Anti-Wire Tapping Act or any amendments thereto, or any similar law or regulation. You agree to reimburse us and our Telemarketing provider any loss, damage, cost, expenses, and fees (including legal fees on a full indemnity basis) that we or our Telemarketing provider may suffer or incur during this instance.

      ELECTRONIC MAIL.
      You agree that we may communicate with you not only via SMS or telephone but as well as Electronic Mail/Email or other communication for any information, notification or reminders for collection purposes. You agree as well that the message may be sent to you without encryption which may include your personal and card details. Further, you as the cardholder is responsible in ensuring the security of your mobile phone, email account and other electronic devices that which may be used as tool for communication. In the event that there be updates on your contact information, you should inform Security Bank of the changes immediately.

      ADDITIONAL CHANNELS.
      You must inform us of any additional channels to reach you aside from what is disclosed in the credit card application form you submitted. Changes in your home, office or mailing address, e-mail and telephone number must also be communicated to us. Non-notification, particularly if the account is past due, may lead to the presumption that your credit card has been used with intent to defraud. In case the mailing address is not accessible through mail or delivery, we have the option to use the other addresses logged in our system. Notwithstanding this provision, you agree that any communication sent to the designated mailing address shall be considered as received by you within fifteen (15) days after mailing. You, pursuant to such undertaking, authorize us, at our discretion, but without any obligation to do so, to secure information from third parties, such as but not limited to utility companies, insurers and financial intermediaries, and receive information on how you can be contacted.

    2. PROMOTIONAL OFFERS

      On any occasion, we may inform you about our promotional offers through mail/e-mail/fax/SMS or by telephone. We may also allow Security Bank, its branches, subsidiaries, affiliates agents, agents, and representatives and third parties selected by any of them and certain companies to offer specially selected products and services to you through mail/fax/SMS or by telephone. For this purpose, we may transfer and disclose selected customer information to Security Bank, its branches, subsidiaries, affiliates, agents, and representatives and third parties selected by any of them and certain companies.

 

    1. OTHER TERMS AND CONDITIONS

      The terms and conditions, reminders and other provisions contained in the CARD, the SOA, ChargeLight Plan Contract, charge slips, Holdout Agreements forms, Card carrier and such other card documents, related instruments or documents are made integral parts hereof by reference and shall likewise be resorted to instances where they are applicable. It is agreed that the terms and conditions herein, as well as the aforementioned terms and conditions, including reminders, rules and regulations promulgated by Security Bank from time to time (the “Other Terms and Conditions”) shall govern the use of the CARD and the supplementary CARD/S issued hereunder. Any alteration, amendment, exception, reservation or scribbling herein made by you or in the Other Terms and Conditions, not duly approved in accordance with our appropriate procedures, shall not be valid and binding upon Security Bank. We may, from time to time, change these Terms and Conditions for whatever reason we may deem proper, amend or revise or modify through Statement of Account, publication, or such other reasonable means.

 

    1. OFFER AND ACCEPTANCE OF OTHER BANK PRODUCT AND SERVICES

      You may avail of consumer loans or additional bank products (but not limited to auto loans, deposits, etc.) subject to the BANK’s terms and conditions. In case you are qualified for availment, you hereby agree and give consent to have your existing details used for offering of products and services by the Security Bank Corporation and its Subsidiaries, at any time and at its discretion. Acceptance of proceeds of any loan released pursuant thereto shall be conclusive proof of your additional indebtedness to the BANK under the Terms and Conditions set forth by the BANK prevailing at the time the additional loan is approved.


THIS PRODUCT IS NOT A DEPOSIT. THIS FINANCIAL PRODUCT OF SECURITY BANK CORPORATION IS NOT INSURED BY THE PHILIPPINE DEPOSIT INSURANCE CORPORATION (PDIC).

 

FOR INQUIRIES AND COMPLAINTS, YOU CAN CONTACT OUR 24-HOUR CUSTOMER SERVICE HOTLINE AT (632) 8887-9188 OR EMAIL US AT [email protected] SECURITY BANK CORPORATION IS REGULATED BY THE BANGKO SENTRAL NG PILIPINAS WITH TELEPHONE NUMBER (632) 8708-7087 AND EMAIL ADDRESS AT [email protected]

As of September 30, 2020

Supplemental Terms and Conditions - Next Mastercard

The Terms and Conditions set out below, supplement and are to be read together with, and form an integral part of the Security Bank Mastercard Terms and Conditions, as may be amended from time to time by the Bank in its sole and absolute discretion. The Bank’s decision in its sole and absolute discretion on all matters pertaining to the card or use of any or all of the benefits and privileges stated below shall be final and binding on a cardholder. The benefits and privileges described below may be amended, supplemented, or revoked by the Bank at any time in its sole and absolute discretion.

General

  1. Automatic Installment Facility is a feature which allows primary and supplemental cardholders in good credit standing to convert a single-receipt retail and/or purchase transaction of at least PHP5,000 to an installment plan. The tenor and add-on rate are subject to change with prior notice to the clients.
  2. Transactions including but not limited to cash advance transactions, interest charges, fees and installment amortizations, and recurring payments enrolled via Bills Assist are not qualified to be converted to Automatic Installment Facility.
  3. Automatic Installment Facility application should be received by the Bank before the purchase and/or transaction is reflected in your monthly Statement of Account.
  4. The approved Automatic Installment amount must not exceed the available credit limit of the cardholder.
  5. The Automatic Installment application is still subject to the Bank’s verification and credit approval.
  6. The terms and conditions governing the issuance and use of Security Bank Credit Card and all related provisions of the Security Bank In-house Installment Plan are incorporated herein by reference and made integral part hereof.
  7. Next Mastercard is excluded from the Security Bank Rewards and Rebates Program. Any purchases and/or transactions made using Next Mastercard are not entitled to any rewards points nor rebates under the Security Bank Rewards and Rebates Program.
  8. All Next Mastercard will be automatically enrolled to an electronic statement of account (e-SOA) service, and shall be bound by the statement of account via the e-mail service terms and conditions. Thus, the Next Mastercard shall not be qualified to receive paper statements.

Eligibility Requirements

  1. The cardholder must be a primary and supplemental credit cardholder and must be in good credit standing.
  2. Only unbilled posted straight purchases and/or transaction of at least PHP5,000 in a single-receipt are qualified for Automatic Installment Facility. Unbilled means that the purchase and transaction is not yet reflected on your current statement of account.
  3. Merchant Category refers to the classification of each merchant establishment as determined by their acquiring banks based on the nature of the merchant’s business as prescribed by Mastercard. Below is a list of non-eligible merchant category codes:
    Merchant Categories Merchant Category Code Sample Merchants
    4829 Money Transfer-Merchant AWS Malta Ltd., Moneygram US, Money Transfer-Merchant SendMoney24, etc.
    6010, 6011 Manual and Automated Cash Disbursements – Customer Financial Institution Cash Advance in all SBC branches
    6050, 6051 Quasi Cash – Merchant Aeloria Limited, Crypterium OU, ECP OCT Service, etc.
    6533 PSP Merchant Payment Transaction IC Markets, PayPal, etc.
    6537 MoneySend – Intercountry Aeloria Limited, Crypterium OU, ECP OCT Service, etc.
    6540 POI Funding Transactions Grab, PayMaya, Lazada PH Top Up, etc.
    7995 Gambling Transactions Okada Manila Casino, PAGCOR, City of Dreams Manila
    1. In determining the eligibility of a purchase and/or transaction, Security Bank shall be bound by the merchant category designation made by the acquiring bank as prescribed by Mastercard.
    2. In the event of any inconsistency between the Merchant Category Code (MCC) under Section 3 above and the MCC used by the acquiring bank, the latter shall prevail.

Other Conditions

  1. The Bank shall have the absolute and exclusive right to approve or reject a transaction for Automatic Installment Facility.
  2. The Automatic Installment Facility is a feature of Next Mastercard. All eligible transactions will automatically be converted to installment. Cardholder cannot unenroll to the Automatic Installment Facility as long as the card that the cardholder is using is Next Mastercard. Cardholder can request for acceleration of installments by calling the Customer Service Hotline (+632) 8887-9188. In case of rejection of any transaction for Automatic Installment Facility, the Bank is not required to notify the cardholder of such rejection and the reason thereof.
  3. Once the Automatic Installment Facility application is approved, the monthly amortizations shall be posted on the cardholder’s succeeding monthly statement of account. These shall form part of the total outstanding balance due in the cardholder’s statement of account. If the Cardholder revolves any portion of the total outstanding balance due in any given month, the account shall be subject to the computation of the Finance Charge and Late Payment Charge (if applicable) for that month.
  4. If a portion of Automatic Installment Facility remains unpaid after the repayment period, the corresponding unpaid principal amount shall be charged the prevailing, standard monthly finance charge of the Security Bank credit card. Should any portion of the monthly add-on interest due in any given month remain unpaid, the corresponding late payment and finance charges shall be applicable.
  5. Once approved, the Automatic Installment transaction can no longer be reversed. In case of pre-termination of the approved Automatic Installment Facility transaction before the end of the repayment period, the Bank reserves the right to charge to the cardholder’s account a processing fee amounting to 5% of the unbilled portion of the principal amount. Cardholder may request for pre-termination of the approved Automatic Installment transaction by calling the Customer Service Hotline (+632) 8887-9188.
  6. The monthly interest rates are determined by the Bank and may be subject to change in accordance with the prevailing market rates for similar transactions and terms.
  7. In case a cardholder ceases to be of good credit standing through (i) suspension, (ii) cancellation, or (iii) non-renewal of Security Bank credit card due to non-payment or breach of these terms & conditions, all of the unpaid installment amounts as well as other account balances shall immediately become due & demandable.
Frequently Asked Questions

What is the income required to have the Next Mastercard?
To apply for the Next Mastercard, the applicant must have a minimum gross annual income of PHP 540,000.

Who can and cannot apply?
Everyone can apply for the Next Mastercard provided that they meet the eligibility requirements for a Security Bank credit card.

What are the eligibility requirements in applying for Next Mastercard?

  1. Must be 21 to 65 years old for Primary Cardholders
  2. Must be a regular permanent employee with at least one (1) year tenure or owns a profitable business for the past three (3) years
  3. Must earn a minimum gross annual income of PHP 540,000 per year if you have another credit card or PHP 600,000 per year if you have no credit card
  4. Must have a home and/or office landline number
  5. Must have an email address and mobile number
  6. Must be in good credit standing

What are the documentary requirements in applying for Next Mastercard?

  1. Accomplished and signed Security Bank credit card application form
  2. Proof of Income (under BSP Circular 622)
    1. Employed applicants (ANY of the following):
      • Copy of latest ITR stamped as received by the BIR (2316)
      • Certificate of Employment & Compensation signed by the Company’s authorized signatory
      • Latest 3 months payslip with front/back copy of Company ID
    2. Self-Employed applicants (ALL of the following):
      • Copy of the latest one (1) year ITR stamped as received by the BIR (1701)
      • Copy of the latest one (1) year Audited Financial Statements
      • Copy of Proof of Ownership (DTI or SEC Certification)
  3. Proof of Identification (ANY of the following):
    • Driver’s License
    • Passport
    • GSIS e-Card
    • SSS ID (plastic card type with scanned signature and photo)
    • Tax Identification Number (TIN) ID (plastic card type)
  4. For non-Filipino citizen, he/she must have a hold-out deposit or work contract/visa with term of at least 3 years

How much is the Annual Fee of Next Mastercard for Primary and Supplementary?
Annual Fees for Next Mastercard are waived for life for both Primary and Supplementary.

What are the other fees and charges for Next Mastercard?
Please refer to our updated Fees and Charges table here.

What is the Auto-convert feature or Automatic Installment facility of Next Mastercard?
Auto-convert or Automatic Installment Facility is an exclusive feature of Next Mastercard. All eligible transactions will automatically be converted to installment. Please refer to the Supplemental Terms and Conditions for Next Mastercard for details on the eligibility of transactions and other conditions here.

What type of transactions are automatically converted to installment for Next Mastercard?
Single-receipt retail and/or purchase transaction of at least PHP 5,000 are eligible and automatically converted to installment. However, cash advance transactions, interest charges, fees and installment amortizations, recurring payments enrolled via Bills Assist, are not qualified to be converted to Automatic Installment Facility. Transactions under the following Merchant Category codes are also not eligible for the Automatic Installment Facility:

Merchant Categories Merchant Category Code Sample Merchants
4829 Money Transfer-Merchant AWS Malta Ltd., Moneygram US, SendMoney24, etc.
6010, 6011 Manual and Automated Cash Disbursements – Customer Financial Institution Cash Advance in all SBC branches
6050, 6051 Quasi Cash – Merchant Aeloria Limited, Crypterium OU, ECP OCT Service, etc.
6533 PSP Merchant Payment Transaction IC Markets, PayPal, etc.
6537 MoneySend – Intercountry

Aeloria Limited, Crypterium OU,

ECP OCT Service, etc.

6540 POI Funding Transactions Grab, PayMaya, Lazada PH Top Up, etc.
7995 Gambling Transactions Okada Manila Casino, PAGCOR, City of Dreams Manila

Can I unenroll from the Automatic Installment Facility of Next Mastercard?
No, cardholders cannot unenroll to the Automatic Installment Facility as long as the card that the cardholder is using is Next Mastercard.

Once approved, the Automatic Installment transaction can no longer be reversed. In case of pre-termination of the approved Automatic Installment Facility transaction before the end of the repayment period, the Bank reserves the right to charge to the cardholder’s account a processing fee amounting to 5% of the unbilled portion of the principal amount. Cardholder may request for pre-termination of the approved Automatic Installment transaction by calling the Customer Service Hotline +(632) 8887-9188.

How will I be billed under the automatic installment facility of Next Mastercard?
Once transactions are approved under the Automatic Installment Facility, the monthly amortizations shall be posted on the cardholder’s succeeding monthly statement of account. These shall form part of the total outstanding balance due in the cardholder’s statement of account. If the Cardholder revolves any portion of the total outstanding balance due in any given month, the account shall be subject to the computation of the Finance Charge and Late Payment Charge (if applicable) for that month. If a portion of Automatic Installment Facility remains unpaid after the repayment period, the corresponding unpaid principal amount shall be charged the prevailing, standard monthly finance charge of the Security Bank credit card. Should any portion of the monthly add-on interest due in any given month remain unpaid, the corresponding late payment and finance charges shall be applicable.

How will I receive my Statement of Account for Next Mastercard?
You will receive your Statement of Account via email. Cardholders of Next Mastercard are automatically enrolled to our Electronic Statement of Account facility or ESOA.

Do I earn rewards on my Next Mastercard purchases?
No, Next Mastercard is not a reward earning credit card.

Do I earn rebates on my Next Mastercard purchases?
No, Next Mastercard is not a rebate earning credit card.

Is Cash Advance allowed for Next Mastercard?
Yes, Next Cardholders can avail of the Cash Advance facility. However, Cash Advance transactions are not qualified for auto-conversion or Automatic Installment facility for Next Mastercard.

Cash Advance is a credit card facility that lets you withdraw money here or abroad. You may choose to avail of Cash Advance via Security Bank or BancNet ATMs. You may also do over-the-counter transaction at selected Security Bank branches for a minimal fee. To request for CA PIN, please call our Customer Service Hotline at +(632) 8887-9188.

How do I avail of Cash Advance? How much can I avail?
Maximum amount that can be availed: Depends on the Cash Advance Limit and Available Credit Limit on your Account. You may refer to your Security Bank Online for your updated available Cash Advance available limit. Availability of your cash advance limit will be updated on your next cut-off date after payment has been posted.

Minimum amount that can be availed: PHP 500

Security Bank Cash Advance transactions are subject to:

  • Availment fee of PHP 200 per transaction
  • And if applicable, an Over-the-Counter (OTC) processing fee of PHP 500 per transaction.

Ways in availing Security Bank Cash Advance:

  1. ATM (For existing cardholders with Cash Advance Pin)
    • Any Security Bank ATMs – 10,000 withdrawal limit per transaction and up to maximum available Cash Advance limit on your account.
    • Other bank ATMs – maximum withdrawal limit per transaction is based on other bank’s withdrawal limit but not exceeding to the available Cash Advance limit on your account.
  2. Over-the-Counter (OTC) at any Security Bank branches – up to 30,000 maximum withdrawal limit per day.

When will the Cash Advance Limit be updated?
The replenishment of our Credit Limit will take effect every after posting of payment.

Can I use my credit card for installment purchases?
Yes. You may use your cards for installment purchases at participating merchants. Click here for the list of merchants.

Can I request for a credit limit increase?
Yes. You may request for an increase in credit limit if you have owned a Security Bank Credit Card for at least 12 months. Your request will be evaluated based on additional documents that you need to submit (at least one):

  1. Latest ITR
  2. Last 3 months payslip
  3. Certificate of Employment

How do I request for credit limit increase?
If you find that the credit limit currently provided to you is insufficient, you may request for a credit limit increase through the hotline at +(632) 8887-9188. Please note that your request will still be subject to verification and approval based on the income documents that you will provide.

Can I transfer balances from my other credit cards to my Security Bank credit card?
Yes, we offer our Balance Transfer program at regular rates year-round. You can transfer balances from pretty much any credit card in the Philippines including your BDO credit card, BPI credit card, Citibank credit card, or Metrobank credit card. You may also check out our Balance Transfer Page for more details.

Can I use my Security Bank credit card overseas?
Yes, as long as the merchant accepts Mastercard.

Can I use my credit card to pay for online purchases?
Yes, you may use your Security Bank credit card for online purchases – at any merchant that accepts Mastercard.

Can I pay for my utility bills using my Security Bank credit card? How do I enroll?
Yes, you can consolidate all your monthly utility bills (e.g. electricity, water, cable, etc.) through the Bills Assist. Monthly billings will be automatically charged to your Security Bank credit card.

How will I be notified of card promotions or events?
There are regular e-mail blasts to be sent to your registered e-mail address. New promos may also be found on your monthly Statement of Account and our Promos & Events Page.

What is Single Limit?
Single Limit is the total credit limit assigned to you across all your Security Bank credit cards. It is the maximum amount that a cardholder can spend on any of the cards, provided that the sum of the outstanding balances on all of the cards does not exceed the Single Limit.

What happens to my due payment date?
The due date of your credit cards will remain the same. This means that you have the flexibility to exhaust your Single Limit on the card that has the most convenient due date for you. It empowers you to match your spend to your lifestyle by choosing which card you want to exhaust the limit on (without the need to submit additional requirements)—whether it’s Next Mastercard, Complete Cashback, or Rewards Mastercard.

What should I do if I lose my credit card?
IMMEDIATELY call SBC’s 24-Hour Customer Contact Center at +(632) 8887-9188 to report a lost or stolen card and request for card replacement.

Will I be notified every time I use my card?
No. You will only be notified if there any unusual or out-of-pattern transactions made on your card. We will then request for your confirmation of the transaction to ensure that these are authorized by you.

What is the CVV number?
The CVV number is the last 3-digit number located at the back of your card, on your signature panel. It is mainly used for online or mail order/telephone order purchases. We highly recommend you do not divulge this number to anyone.

How do I inquire about my balances?
You can get your monthly balances through:

  1. Self-serve menu at +(632) 8887-9188
  2. Monthly Statement of Account (SOA)
  3. Electronic Statement
  4. Security Bank Online
  5. 24-Hour Customer Contact Center at +(632) 8887-9188
  6. SMS or text

Who can access the balances via SMS?
Only Primary Cardholders can access credit card balances via SMS.

How do I check my credit card balance via SMS?
You may inquire your Security Bank Mastercard’s balance using your registered mobile number by texting the following:

For Available Credit Limit: SB[space]ACL <last 4 digits of your card number> then send to 4629 for Smart and 2086 for Globe
Example: SB ACL 6813

For Outstanding Balance: SB[space]OB <last 4 digits of your card number> then send to 4629 for Smart and 2086 for Globe
Example: SB OB 6813

For Total Amount Due and Minimum Amount Due: SB[space]TADMAD <last 4 digits of your card number> then send to 4629 for Smart and 2086 for Globe
Example: SB TADMAD 6813

Can I use any of my mobile numbers to inquire my card balance?
You can only use the mobile number that you registered upon application. If you changed your mobile number, you need to call our Customer Service Hotline at +(632) 8887-9188 to update your contact details.

Is the SMS facility available for all mobile subscribers and networks?
This SMS facility is only available to Security Bank Cardholders with registered SMART, Globe, TM, or TNT mobile numbers. The following are the short code numbers to use per mobile network for credit card balance inquiries:
4629 for SMART and TNT subscribers 2086 for Globe and TM subscribers

Is there a fee if I inquire my credit card balance via text?
You will only be charged by your mobile network with a Php1 fee for the text message. No fees will be charged by Security Bank for using this SMS facility for balance inquiry.

Why didn’t I receive an SMS reply even after texting the keywords for ACL, OB, and TADMAD inquiry?
If you did not receive an SMS reply, the following scenarios are possible:

  1. You may have entered an invalid keyword or cardholder detail. In this case, you need to check and ensure that correct format and details are entered.
  2. You may have used an invalid short code number. In this case, you need to check and ensure that you use the correct short code number based on your mobile network.

Correct short code numbers for SMS balance inquiry of ACL, OB, and TADMAD are as follows: 4629 for SMART and TNT subscribers 2086 for Globe and TM subscribers

Where can I pay my credit card?
You can view all our Payment Centers here.

What should I do if I do not receive my statement of account?
You may check your balances via online banking or eSOA. For assistance you may also contact our 24-Hour Customer Contact Center at +(632) 8887-9188.

How much is the minimum payment required for Next Mastercard?
The minimum amount due is 3% of your total amount due or PHP 500 (USD 10), whichever is higher.

When do I get my statement of account?
For electronic statements (ESOA), you will receive on your registered email 3-5 days after your cutoff.

What is the benefit of paying only the Minimum Amount Due? Total Amount Due?
You have the flexibility of paying any amount between your minimum amount due and your total amount due. Interest charges only apply if you pay below your total amount due.

What is the difference between due date and statement date?
The statement date is the last day on which transactions can be posted to your account for that statement. The payment due date is the date when you must make your payment without incurring late fees or other penalties.

How is the interest charge computed?
Any unpaid balance from the previous month (Total Amount Due less Amount Paid), interest charge is applied to that balance. The interest is based on the Average Daily Balance for that month. Click here for the full list of fees and charges.

What will happen if I miss a payment on my credit card?
A late payment fee will be billed to your account on top of other transactions. Click here for the full list of fees and charges. Your account will also have a history of being overdue, and may be reported to credit bureaus.

Is there a grace period if I pay a day or two after my due date?
No. Should your due date fall on a weekend or holiday, we suggest you settle your payables before your due date so as to avoid incurring late payment fees and interest charges.

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