We value your time
That’s why we’re committed to providing you with more transactions, services, requests, and guides that you can securely access 24/7 through our online and ATM channels.
Skip the OTC Line
Our Automated Teller Machines allow you to perform banking transactions 24/7. Look for ATMs and Cash Deposit ATMs near you. Check our list here now!
| Features and benefits | Automated Teller Machines (ATM) |
Cash Deposit ATMs (CDATM) |
| Cash Deposit Conveniently deposit cash into your account in real-time, even without your physical ATM debit card. |
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| Bills Payment Easily settle your bills at any time. |
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| Funds Transfer Transfer funds between your accounts or to others, even without internet access. |
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| Cash Withdrawal Get cash fast when you need it most. |
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| GreenPin Generation Set your ATM Green PIN easily with just a one-time passcode (OTP). |
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Bank from home with the Security Bank App
Monitor your account and make transactions with ease and security, anytime and anywhere.
Activate your Security Bank App
Manage your account anytime, anywhere with the Security Bank App.
Transfer Funds via InstaPay
Our online banking allows you to transfer funds to participating bank accounts and e-money issuers.
Send and receive money via eGiveCash
Securely send cash to your loved ones with no ATM card required
SB App FAQs
Answers to your commonly asked questions about the SB App.
SB App Helpdesk
Use webforms for online banking-related requests or issues instead of calling or visiting a branch.
Branch Service Inquiry
For basic banking inquiries, call us through our branch service phone (available inside selected branches) or SBC 24/7 hotline.
Branch Service Phone
Need help while at the branch? Just pick up the phone! Get quick assistance on bank products, card concerns, online banking, loan inquiries, and more! — no need to line up!
SBC Hotline
Got questions anytime, anywhere? Call us at (02) 8887-9188 or 1-800-1-888-250. We’re here 24/7 to help with your accounts, cards, loans, and more!​
Applications and Requests
No need to wait for branch operating hours just to make a service request
Bank Accounts
Check the status of your request or concern via our Case Status Inquiry form.
Request for Bank Certification, Checkbook Re-order PIN Mailer, and ATM Card Replacement.
Update your Account Information online
Apply for a Unit Investment Trust Funds (UITF) online
Credit Cards
- Gold and Wealth concierge services
To avail of the concierge service, Gold and Wealth clients may send an e mail to Mastercard Travel and Lifestyle services at [email protected] or call the concierge hotline at 1-800-8739-5245 (Globe) or 1-800-1852-0014 (PLDT)
Credit Card activation and balance inquiry via SMS
Credit card FAQs
Update your Credit Card account information, enroll for eSOA, and more
Check your Credit Card Application Status
Loans
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Loan Concerns
For requests and inquiries related to Salary Advance (SALAD) and Loan Application Status
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Loan Services
For requests and inquiries related to loan documents and payment computation
Forms and Downloads
Help and Support
Stay updated with the latest advisories
Bank advisories
Get the latest updates on our banking schedules, announcements, and more.
List of open branches
Check out the list of open branches and their opening hours.