BetterBanking at Home

No need to go to the branch. Check out our bank services accessible online.

Stay Safe and Bank Online

While we encourage everyone to practice social distancing and pandemic guidelines, we want you to be able to do banking at the safety and comforts of your homes. We’ve collected all transactions and services you can do online without going to the branch. Also, we want to provide you with the latest updates as we get more and more information about the situation.

Maximize at-home banking with Security Bank Online

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Enroll your Security Bank Online Account

Enroll your bank account to Security Bank Online.

FAQ

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Reset your Security Bank Online Password

No need to call the hotline or go to the branch to ask for a password reset.

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Transfer funds via InstaPay

Transfer funds to participating bank accounts and e-money issuers for FREE.

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Send and receive money via eGiveCash

Securely send cash to your loved ones wherever, whenever.

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Check the status of your request or concern

You can now check the status of your request or concern online.

Services You Can Do Online!

Bank Account Requests

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Gold and Wealth Concierge Services

To avail of the concierge service, Gold and Wealth clients may send an e-mail to Mastercard Travel and Lifestyle services at master [email protected] or call the concierge hotline at 1-800-8739-5245 (Globe) or 1-800-1852-0014 (PLDT)

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Bank Services

Request for bank certification,
checkbook re-order, PIN mailer
and ATM card replacement.

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Update your Account Information Online

Update your account information to keep you updated with our latest services.

FAQ

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Apply for a UITF online

Start investing with just
P10,000! There’s a UITF for
every risk appetite.

Credit Card Requests

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Credit Card Payment Extension

Payment due dates are extended,
but you may pay now to
avoid accrued interest.

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Credit Card Activation
and Balance Inquiry

Activate your credit card and
inquire your balances via SMS.

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Credit Card
Services

Update your info, enroll for
eSOA, and many more.

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Credit Card
Application Status

Loan Requests

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Loan Concerns

Check SALAD FAQs, request for loan documents, and inquire for other loan-related concerns.

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Loans Payment Extension

Payment due dates are extended,
but you may pay now to
avoid accrued interest.

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Loans Services

Request for loan documents at the comfort of your own home. No need to go to the branch or call the hotline.

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Salary Advance
Application Status

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Auto Loan
Application Status

Stay updated with the latest advisories:

Join the fight against COVID-19

Our front liners will need it especially for additional Personal Protective Equipment (PPE) such as face masks, alcohol, and hand sanitizers.

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