Please be advised that our Cash Management & Trade Finance Solutions Enrollment Form Terms and Conditions (T&Cs) will be updated in compliance with the guidelines for Financial Products and Services Consumer Protection set forth in BSP Circular 1160, dated November 17, 2022.
Our updated T&Cs will be effective March 1, 2024. The most recent version with the highlighted clauses that we modified can be found below.
Please read the new T&Cs in their entirety to make sure you understand everything that has changed.
Updates on the terms and conditions of Cash Management & Trade Finance Solutions Enrollment Form
CHANGE OF TERMS AND CONDITIONS. The BANK reserves the right to change any or all of these terms and conditions. The customer shall be notified of any such modification, amendment, or revision at least sixty (60) days prior to implementation of any amendments to the terms and conditions herein via e-mail or by public notice which may take the form of posting in public places, such as posting on the Security Bank’s website, or by such other electronic transmission or use of an electronic platform and/or at a conspicuous place within the premises of all banking units, which the Bank, at its option, considers appropriate and effective. Any such modification, amendment or revision shall be valid and binding upon you on the date of effectivity specified in the notice. If the customer does not agree with the new/revised terms and conditions have the right to exit the contract without penalty provided, that such right is exercised within thirty (30) days from receipt of individual notice or thirty (30) days from issuance of public notice.
Business Requirement
For DigiBanker Products
In case the agreed ADB falls below the agreed ADB requirement at any given month, the company agrees to pay the bank a penalty fee computed as follows: (ADB Requirement – Actual ADB) X P10/P1000. The Bank is hereby authorized to automatically debit the corresponding penalty fee from the Customer’s account every 10th day of the following month. The fees covered under this arrangement shall be debited from the Customer’s Funding Account. The agreed Average Daily Balance and/or Fee above shall be subject to periodic review by the Bank and may be amended from time to time to supplement this agreement.
Terms and Conditions – DigiBanker Master Agreement
6. FULFILLMENT OF CUSTOMER INSTRUCTIONS. Transactions executed via DIGIBANKER before the daily cut-off time in Manila (Philippines) shall be posted on the same day. Transactions executed after the daily cutoff time shall be treated as a transaction of the next business day. Instructions received by the Bank shall be acted upon only to such extent as consistent with applicable law. The Bank shall be liable only for its failure to act with good faith or to exercise reasonable care and skill, which shall be determined in accordance with the standards and practices of the banking industry. The Customer authorizes the Bank to act upon any instructions emanating from the use of the DIGIBANKER. Any and all instructions received by the Bank shall be valid and binding upon the Customer and shall be acted upon by the Bank. Such instructions shall be deemed correct, complete, irrevocable and binding on the Customer upon receipt by the Bank. The Customer hereby accepts full responsibility for all transactions executed via DIGIBANKER, including the accuracy and completeness of the corresponding instructions. The Bank shall not be liable for action or inaction upon such instructions sent, nor shall it be obliged to verify the accuracy and completeness of the instructions, or to investigate the authenticity or authority of the persons effecting the Customer’s instructions unless the Bank is guilty of gross negligence or willful misconduct and there is no contributory negligence on the part of the customer.
14.10. INQUIRIES AND COMPLAINTS. For inquiries and comments, please call our Customer Service hotline at +632 888-791-888, 1-800-1250 (Toll-free for PLDT landline) or email us at [email protected]. Security Bank Corporation is regulated by the Bangko Sentral ng Pilipinas https://www.bsp.gov.ph. The Client shall review the SOA once it is viewed, downloaded or printed. The Client will notify the Bank immediately of any suspected error, alteration, or other irregularity (i) with the SOA; or (ii) with the Client’s account, including unauthorized access.
Terms and Conditions – Check Payment Manager
18. The Company hereby holds SBC, its stockholders, directors, officers, employees, agents or representatives, free and harmless and agrees to idemnify SBC from any and all liabilities which may arise as a result of, or in connection with above transactions executed by its duly authorized representatives, unless the Bank is guilty of gross negligence or willful misconduct and there is no contributory negligence on the part of the Company.
Terms and Conditions – Pas5 ePayment
12. The BANK may in the future impose charges on this arrangement within legal and regulatory limits with notice to the customer.
Terms and Conditions – BIPPS – Payor
14. The BANK shall not be held liable for any adverse actions/consequences brought about by the CLIENT or Payment Instruction made on overdue or past due accounts, policy lapses, and/or the like unless the Bank is guilty of gross negligence or willful misconduct and there is no contributory negligence on the part of the Client.
20. INQUIRIES AND COMPLAINTS. For inquiries and comments, please call our Customer Service hotline at +632 888-791-888, 1-800-1250 (Toll-free for PLDT landline) or email us at [email protected]. Security Bank Corporation is regulated by the Bangko Sentral ng Pilipinas https://www.bsp.gov.ph
Terms and Conditions – UEP – Payor
19. INQUIRIES AND COMPLAINTS. For inquiries and comments, please call our Customer Service hotline at +632 888-791-888, 1-800-1250 (Toll-free for PLDT landline) or email us at [email protected]. Security Bank Corporation is regulated by the Bangko Sentral ng Pilipinas https://www.bsp.gov.ph
Terms and Conditions – REPS – Payor
20. INQUIRIES AND COMPLAINTS. For inquiries and comments, please call our Customer Service hotline at +632 888-791-888, 1-800-1250 (Toll-free for PLDT landline) or email us at [email protected]. Security Bank Corporation is regulated by the Bangko Sentral ng Pilipinas https://www.bsp.gov.ph.
For inquiries and comments, please call our Customer Service hotline at +632 888-791-888, 1- 800-1250 (Toll-free for PLDT landline) or email us at [email protected]. Security Bank Corporation is regulated by the Bangko Sentral ng Pilipinas https://www.bsp.gov.ph.
Client shall review the SOA once it is viewed, downloaded or printed. The Client will notify the Bank immediately of any suspected error, alteration, or other irregularity (i) with the SOA; or (ii) with the Client’s account, including unauthorized access. It is understood that telephoning the Bank immediately is the best way to keep losses down, although the Client may also need to notify the Bank in writing to preserve the Client’s rights. Notification of suspected errors, alterations, or other irregularity within the Client’s SOA must be given within sixty (60) calendar days in which the suspect item appears. This time period begins from the date the Client viewed, downloaded or printed the SOA.