Financial Blog

As the sixth largest private domestic universal bank in the Philippines and two time winner of the Bank of the Year-Philippines award by The Banker (2012 and 2015)—widely regarded as the “Oscar of the global banking industry”–Security Bank is becoming the top choice of Filipinos for their banking needs. At the core of its success is the promise of a better banking experience achieved through innovative products and a faithful emphasis on customer service.

However, some may be hesitant in switching to this higher level of service because of the usual nuisances one has to go through just to change banks. Between customer-service calls, trips to a branch, and resetting online bill payments, it can be a tedious and stressful task. To make this change more convenient, Security Bank launched the Human Switch Kit—a personal switch assistant who will go to where you are and address all of your needs. If you’re still not convinced, here are four reasons to choose better banking straight from those who have made the switch:

I just switched today! I never waited in line, branches are very well maintained, and everyone greets their customers with a genuine smile when you pass by them. It’s very different from my pervious bank, which treats their customers as if they are a burden to the employees.

–Ana, Quezon City

It was such an awesome experience to receive a VIP treatment at Security Bank. I didn’t fall in line despite of a very long queue. Now, I will forever be enjoying a better banking experience like no other. I can’t wait to get my permanent Gold Card!

–Beth, Manila

I was a client of another bank and was very dissatisfied with their services. Imagine waiting for 30 to 45 minutes before you can do your transactions. With Security Bank, I just had to sit down, and wait for a few minutes, and everything’s done.

–Yani, Manila

I moved all my deposits to Security Bank last year after I applied for a credit card. My card was approved and delivered within a week – I was so impressed I decided to give you guys a try! I love the way there are no deposit forms to fill out any more and how easy the online banking and mobile app facilities are to use. Best of all, as a Gold Circle member, I can withdraw at non-Security Bank ATMs without fees.

–Ven, Kapitolyo, Pasig

I have totally switched to Security Bank, from personal account to business accounts! Why? First of all, as a Digital Marketer and Entrepreneur, online banking is very important and they have the best one! Secondly, their mobile banking with finger print login is awesome.

–Fei, BGC, Taguig

I like the ATM SMS alerts and I love the mobile app. It’s easy to pay bills (no enrolling at the branch required like other banks) and send money. Plus, I was given my MasterCard debit card the same day I opened my account.

–Chris, Makati City

My family has banked with Security Bank ever since I was a kid. It was really interesting seeing Security Bank after the rebranding – I noticed a lot of changes like how the branches became a lot friendlier and easier to transact in. At one point, I was surprised to find out that we didn’t have to fill out deposit slips anymore – it was just so much more convenient. It took me 10 minutes to open my account – seriously!

–Gail, Libis, Q.C.

Overall, it was a good experience as no other banks offer the service of having a bank associate visit you at your most convenient place and time. The sales associate who assisted me was very nice, polite, and accommodating. She was knowledgeable about the bank products and services. She also contacted me the same day that I inquired online!

–Theresa, Diliman, Q.C.