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How to Protect Yourself from Online Fraud

how to protect yourself from online fraud consumer iq advisory

Phishing is a serious threat anyone should be wary of. If left unchecked, the repercussions could be catastrophic.

The best protection against phishing–or any type of fraud–isn’t any cutting edge software or antivirus (although we still highly encourage using those). It’s awareness. Take an active role in the protection of your data and your money by keeping the following tips in mind:

The Security Bank Website and Online Banking is secured by Transport Layer Security (TLS)


Always double-check your browser address bar for proof of this Security. Scammers can put up fraudulent clone websites in order to solicit important customer information from bank customers. Do not fall for their tricks!

NO SECURITY BANK WEB PROPERTY STILL USES OUR OLD LOGOS


WE WILL NEVER ASK FOR YOUR ATM PIN


To distinguish the real site from possible fraudulent sites, look for the following indicators in your browser address bar. Just keeping this in mind can make the world of difference for your online banking experience.

GOOGLE CHROME


MOZILLA FIREFOX


INTERNET EXPLORER


Remember: we will never ask you for your ATM card number or ATM PIN.

10 Key Reminders


  1. Keep your Password confidential at all times. Your Password is like the key to your online safe. We identify you using your User ID and Password. Protecting your online identity is very important to safeguard your Password at all times.Important tips on how to safeguard and protect your PINs and password:
    • We encourage you not to use the same Security Bank Online Password for other financial or non-financial web-based services such as for email, online shopping, digital identity and other online subscription services.
    • Do not choose a Password that is easily guessed or data that is highly associated with you, like your telephone number, TIN/SSS number, date of birth, or User ID. Select an uncommon and unique Password to make it difficult for anyone to guess.
    • Avoid using sequential numbers or the same number more than twice (e.g. 121145).
      Memorize your Password. Do not write down your Password or store it in computer hard-disk, USB, mobile phone or other non-secure devices.
    • Do not key in your Password within view of someone else.
    • Verify that the URL displayed in the browser is correct before entering your User ID and Password. The URL of Security Bank Online’s “Enter User ID” page should read https:// securitybankonline.securitybank.com
    • Use the latest recommended Internet browser so that you have the most updated security features available.
    • Change your Password regularly by using the ‘Change Password’ service (minimum 8 digits) under the Utilities menu.
    • Change your Password immediately if you suspect it has been exposed to others or the moment you suspect any unauthorized access.
  2. Log off your online session. Log off your online session whenever you leave your computer, even for a short while. This immediately ends your Internet Banking session and prevents further transactions from being carried out without a fresh log-in. You should also shut down your computer, when not in use, to prevent unauthorized access to your computer.
  3. Do not disclose your personal information to suspected websites. To prevent your personal information from being captured by bogus websites, you should not disclose your personal, financial or credit card information to little-known or suspected websites.
  4. Use a computer/ device that you trust. You should not conduct your Internet banking transactions on computers/devices which cannot be trusted such as shared or public computers, especially computers located in unusual and out of the ordinary places. If you have to, always clear your browser cache after each session on such computers to ensure your account information is removed.
  5. Ensure adequate security level for wireless network and devices.
    Poorly configured wireless equipment may allow malicious entry into your computer. If you are using a wireless network/ device, you are strongly advised to read your instruction manual, or consult your vendors if necessary, to configure your wireless network/ device to ensure that adequate security levels are established.
  6. Clear your browser’s cache and history after each session. Temporary files stored in your computer called cache files and history can retain information and data. Always remember to clear your browser’s cache and history after each session so that your account information is removed, especially if you are using a shared computer.
  7. Protect your computer from viruses and malicious programs.
    Apart from destroying important data on your computer, viruses/malicious programs such as Trojan Horse may run a password sniffing program in the background to capture your password keystrokes without your knowledge. Being constantly online may increase risk exposure of your computer.
  8. Check your account and transaction history details regularly.
    Regularly check your transaction history details and statements to make sure that all details are updated and there are no unauthorized transactions on your accounts. Also take note of your ‘last log-in date and time’ whenever you log-in to Security Bank Online to make sure that there has not been any unauthorized access.
  9. Update us when you change your contact particulars.
    To make it easier for us to reach you whenever we detect unusual transactions in your account, always keep us updated with your latest contact numbers and mailing address.
  10. Let us know immediately if there’s a problem!
    If you notice any unusual/unauthorized transactions, please change your PIN and notify us immediately. Where necessary, your Internet Banking access can be suspended at your request to protect your interest.

If you already suspect that your account may have been compromised, please inform our helpline at 88-791-88 immediately, and we can block the account for your protection to avoid further harm.

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