Financial Blog

We value your safety, as well as the safety of your data. We’ve noticed that more and more fraudsters are pretending to be Security Bank with phishing emails. Please be alert for these increasingly creative phishing scams. Here’s a safety checklist whenever you open an email:

1. Check the email sender

The first tell of a fraudster is that they’re using a non-official sender email. With a few exceptions, our official sender email always ends with “@securitybank.com.ph” (notice the “.ph”).

Here’s a list of our VERIFIED email senders that you might often receive from:

• For offers, advisories, and updates – [email protected]
• For credit card concerns – [email protected]
• For other bank-related concerns – [email protected]
• For reporting of malicious emails or links – [email protected]
• For SBOL enrollment, atm card replacement, pin mailer, bank cert, etc. – [email protected]
• For SBOL concerns – [email protected]
• For loans – [email protected]
• For payroll – [email protected]
• For DigiBanker – [email protected]

Watch out carefully for misspelled but close-to-correct emails like “securiitybank.com.ph” or “securitybankk.com” etc.

Note: We will update this link as we get more data. Also, if you receive an email from an email address that’s not on this list, don’t dismiss it as a phishing attempt outright. Just be careful not to click anything on the email and scrutinize its contents carefully. 

2. Check the destination url of all buttons and links

You can do this on a PC or laptop by hovering your cursor over the link. It should show on the lower left of the screen.

For mobile users, you can long-press a link (be careful not to tap it!) and then click “copy link.” Paste the link anywhere and check if it’s leading to the official security bank website: https://www.securitybank.com/ or bettercards.ph

3. Always think twice before clicking anything

It’s better to be safe than sorry. No matter how tempting the offer is, make sure first that the email came from us by doing steps 1 and 2. 

Don’t compromise your data’s safety for any email whether it’s from us or others. Better yet, report malicious emails or website links, by reporting the incident here: https://www.securitybank.com/talk-to-us/?concern=reportphishing or by sending us a message at [email protected]

Visit bit.ly/SBCSecurityTips for more security tips.