We want you to be safe and vigilant
With the rising number of fraud attempts, keeping our accounts safe and protected should be everyone’s priority. Being aware of fraud helps us easily spot warning signs of scams and other illegal activities to avoid being a victim. Watch our Fraud Awareness video to get tips on how to outsmart scammers.
Tips on protecting yourself
- Be skeptical when you receive messages from any sender. Security Bank will never ask for your OTP, CVV, and PIN via call, text or email.
- Ask questions and probe further. Fraudsters are trained to sound very convincing. Don’t be afraid to ask questions to verify the legitimacy of a call.
- Scrutinize emails and text messages received. It helps to pay close attention to messages you receive. Check for grammar or spacing errors.
- Check the legitimacy of links provided. Don’t be too quick to click. If the URL starts with “https://” it is verified and secured.
- Contact us through the number/s or email address found on our official website. Don’t rely on details provided by the caller or email that you received.
- Keep track of your account by regularly checking your transaction history or bank statements. Fraudsters usually test with small random amounts.
- Keep your contact details private. Refrain from posting personal information, online shopping waybills, IDs, etc., on social media.
Want to learn more tips on protecting yourself from fraud? Click here.
Bankers Association of the Philippines’ #Cybersafe video
With the rise of online banking and e-commerce comes the surge in online scams. Are you being safe and staying vigilant against phishing and other types of cybercrime? Watch the Bankers Association of the Philippines’ #Cybersafe video here for tips on how to avoid being a victim of online fraud.
Types of fraud
Phishing involves the sending of emails to bank clients by fraudsters who trick them into entering their personal information into misleading websites.
Smishing is a technique where fraudsters use text messages with instructions that lure vulnerable clients into sending back their personal information.
Vishing occurs over the phone wherein a fraudster pretends to be a bank representative and asks questions that lead unsuspecting clients to disclose their sensitive information.
BIN attack is a method in which a fraudster uses an identified BIN (Bank Identification Number – the first 6 digits of a card) and software to generate the expiry date and the remaining digits of a valid credit or debit card.
Fraudsters use the name of Security Bank to scam job applicants in exchange for money. These fraudsters trick individuals by telling them that they have been hired and that they should shoulder employment fees.
Money mules are persons recruited to lend their personal bank accounts to receive cash deposits/online transfers from illegal sources, sometimes under the guise of charity like donations.
Report any encountered fraud activities
Security Bank Fraud Hotline