Bank Advisories

Advisory on Pass-On Fee for GLOBE and GLOBE-AT-HOME/INNOVE Bills Payment via Security Bank Branches (June 1, 2026)​

​Effective August 01, 2026, Globe and Globe-At-Home/Innove will begin passing on transaction fees to customers.

In line with this, a fee of Php 7.00 will be charged for each related bill payment made over the counter at all Security Bank branches.

We appreciate your understanding.

Holiday advisory (May 27, 2026)​

​All our branches nationwide will be closed on May 27, 2026, in observance of Eid’l Adha.​

​We encourage you to complete your transactions before or after the holiday to avoid any inconvenience.

Scheduled system maintenance advisory (May 23–24, 2026)​

​We’ll be conducting scheduled system maintenance from May 23, 10:00 am to May 24, 2:00 am as part of our ongoing efforts to improve your #BetterBanking experience.​
​
During this period, our ATMs and CAMs, online and mobile banking, cards, payment channels, and other banking services may be temporarily unavailable. ​
​
We encourage you to complete your transactions ahead of the maintenance window.​
​
Select branches will remain open on Saturday, May 23, 2026 to assist clients, although some in-branch services may still be temporarily unavailable during the maintenance window.

 

Branch​	Banking hours​
A.Linao-Paco​	10:00 am to 3:00 pm​
Alimall​	10:00 am to 5:30 pm​
Cebu Business Park​	11:00 am to 4:00 pm​
Davao-Monteverde​	12:00 pm to 4:00 pm​
Davao-Rizal​	12:00 pm to 4:00 pm​
Market! Market!​	10:30 am to 4:30 pm​
Mandaue-North Road​	11:00 am to 4:00 pm​
Shangri-La Plaza East Wing​	10:00 am to 3:00 pm​
Sta.Rosa-Greenfield​	10:00 am to 4:00 pm​
Tagbilaran​	11:00 am to 4:00 pm​

 

Thank you for your patience and understanding as we continue improving your banking experience.

Advisory on extended check deposit cut-off for faster fund availability (May 18, 2026)​

​Please be informed that Security Bank accepts check deposits until 3:30 pm to give clients a longer window to complete their transactions. Checks deposited within this cut‑off are credited and available as early as 9:00 am on the next banking day, earlier than the standard industry timeline.

This extended cut‑off is intended to provide more timely fund availability and support clients in managing their cash flow more efficiently.

 

Advisory on clearing timelines for foreign currency check deposits
(May 18, 2026)​

​Please be advised of the clearing timelines for foreign currency check deposits with Security Bank:

• USD check deposits
  Security Bank is the first bank to offer an accelerated clearing timeline of eight (8) banking days for USD check deposits drawn from banks in the United States and its territories, subject to Bank review and verification. This allows clients earlier access to their deposited funds.
• Third-currency check deposits
  Check deposits in third currencies follow the standard clearing period of thirty (30) to forty-five (45) banking days, subject to international clearing processes.
• Client notifications
  To keep clients informed, email and SMS notifications are sent upon successful USD check deposit and once funds are cleared and available for withdrawal.

Holiday advisory (May 1, 2026)​

​All our branches nationwide will be closed on May 1, 2026, in observance of Labor Day.​

​We encourage you to complete your transactions before or after the holiday to avoid any inconvenience.​

Advisory: Enhanced Card Control on the Security Bank App (April 22, 2026)​

​Starting June 21, 2026, we’re enhancing the Security Bank Card Control features on the Security Bank App to give you greater control and added protection over your card transactions.

With this update:

• Card features such as lock/unlock and daily budget limits will now apply to all transactions, including recurring and subscription-based payments.
• This means transactions that were previously not covered can now be managed directly in the app—helping prevent unauthorized or unintended charges.

To reflect these enhancements, updates have been made to:

• Section 4: Exempted Transactions on Card Control
• Section 9: Application of Lock Control Feature

We encourage you to review your Card Control settings in the app. For more details, visit our website and search Card Control, then scroll to the Terms & Conditions. For inquiries, please call (+632) 8887-9188. Security Bank is regulated by the Bangko Sentral ng Pilipinas.

Notice of update in outward remittance fees and charges (April 13, 2026)

 

Good news!

We are pleased to inform you that starting April 13, 2026, we will be implementing reduced fees for outward remittance transactions across all channels (OTC & DigiBanker).

Please see the updated fees:

1. Foreign Telegraphic Transfer

• Commission will now be USD20 or its peso equivalent @Selling Rate per transaction, regardless of amount
• Cable cost will no longer apply
• Documentary Stamp Tax* and other applicable charges** will remain unchanged

2. Local Telegraphic Transfer – Philippine Domestic Dollar Transfer System (PDDTS)

• Commission will now be USD15 or its peso equivalent @Selling Rate per transaction, regardless of amount
• Cable cost will no longer apply
• Documentary Stamp Tax* will remain unchanged

3. Local Telegraphic Transfer – Real Time Gross Settlement (RTGS)

• Commission is now inclusive of the cable cost at PHP400
• RTGS charges will remain unchanged

For the complete list of the fees and charges, you may also refer to the Outward Remittances section of Fees and Charges | Security Bank Philippines.

If you have any questions or require further clarification, please contact your Branch of Account or your Sales/Relationship Manager.

Thank you.

 

*Applicable only if Principal Amount is funded in PHP.

**Applicable only if correspondent bank charges is “OUR”.

 

Holiday advisory (April 9, 2026)​

​All our branches nationwide will be closed on April 9, 2026, in observance of Araw ng Kagitingan.​

​We encourage you to complete your transactions before or after the holiday to avoid any inconvenience.​

Important Notice on Manager’s Check Issuance (April 6, 2026)​

​To help ensure faster and smoother processing of your Manager’s Check (MC) request, ​please prepare the required information before visiting the branch:​​

• Purchaser/Applicant Name, Account Number, Complete Address​​
• Payee Name, Address, Mobile Number, Email Address​
• Amount
• Specific Purpose ​

Providing complete information helps our tellers process your request quickly and avoid unnecessary delays during your branch visit.​

We appreciate your cooperation as we continue to enhance your branch experience and deliver simpler, faster, and more secure #BetterBankingAnytime for You.​ 

Scheduled system maintenance (April 3-4, 2026)​

​We’ll be conducting system maintenance on April 3, 11:00 pm to April 4, 7:00 am. During this time, you may experience temporary service interruptions when using the Security Bank App, Security Bank Online, and DigiBanker.​

Thank you for your patience and understanding.

Holiday advisory (April 2-5, 2026)​

​All our branches nationwide will be closed on April 2–5, 2026, in observance of Holy Week.​

​We encourage you to complete your transactions before or after the holiday to avoid any inconvenience.​

Holiday advisory (March 20, 2026)​

​All our branches nationwide will be closed on March 20, 2026, in celebration of Eid’l Fitr.​

​We encourage you to complete your transactions before or after the holiday to avoid any inconvenience.​

Scheduled system enhancements (March 7-8, 2026)​

​We’ll be conducting system enhancements on March 7, 9:00 pm to March 8, 4:00 am.During this period, some functionalities of DigiBanker, including payment postings, accountbalance, and  transaction history, will be temporarily unavailable.​

​Additionally, you may experience intermittent access to the Security Bank App and SecurityBank Online from March 7, 10:00 pm to March 8, 2:00 am.​

Thank you for your patience and understanding.​

Notice of Minimum Balance update for Easy Savings (February 27, 2026)​​

Effective May 1, 2026, the minimum balance requirement for newly opened Easy Savings Accounts will be PHP3,000.
For questions or assistance, please contact [email protected] or visit your Branch of Account.

Please be guided accordingly. Thank you!

 

FX Advisory: Waiver of Service Charges on the Acceptance of Foreign Currency Notes (February 25, 2026)​​

*Starting March 27, 2026, No service fees shall be charged on acceptance of foreign currency notes when funding an FX transaction, regardless of amount, when coordinated with SBC Treasury FXRH.

Why Choose SBC for Your Foreign Exchange Needs?

SBC can provide competitive FX rates due to live market-based pricing

SBC can service highly traded foreign currencies

SBC branch relationship officers can guide clients with pricing, procedures, and documentation

 

Do your FX Transactions with us.

Have your branch account officer contact SBC Treasury FXRH to enjoy preferential rates and waived service fees!

Contact [email protected] for more information

 

Scheduled system maintenance (February 26, 2026)​

​We’ll be conducting system maintenance on February 26 from 12:00 am to 5:00 am. During this period, credit card data updates in the Security Bank App may be delayed, and new user registration will be temporarily unavailable. ​

​Additionally, enrollment and auto-payment credit transactions in DigiBanker will be temporarily unavailable from 1:00 am to 2:30 am. ​

​Thank you for your patience and understanding.

​

Notice of Update to BusinessPlus Terms and Conditions (February 19, 2026)

Please be advised of an update to the BusinessPlus Terms and Conditions, effective April 20, 2026.

Starting April 20, 2026, foreign currency transactions made locally or abroad using your ATM Card or Mastercard Debit Card will be subject to a one percent (1%) foreign exchange (FX) service fee charged by Mastercard.

Please note that the FX service fee may be adjusted from time to time in accordance with Mastercard’s guidelines.
For the full schedule of applicable fees and charges, please refer to the updated Fees and Charges section available on our website.

If you have any questions or require further clarification, please contact your Branch of Account or your Relationship Manager.

Thank you for choosing us for your banking needs. We look forward to continuing to provide you with BetterBanking solutions.

Temporary closure of Security Bank Baguio Branch (February 21, 2026)

Please be advised that the Security Bank Baguio Branch will be temporarily closed on February 21, 2026 for renovation works, as we enhance the branch to provide you with an upgraded #BetterBanking experience.

Additionally, the ATMs at the affected branch will be unavailable until February 22, 2026.

We apologize for any inconvenience this may cause and encourage clients to use our alternative channels during this period:

• Other nearby branches
• Security Bank App for digital banking transactions

We appreciate your understanding and patience as we work to serve you better.

Shortened and suspended banking operations (February 6, 2026)

Please be advised that the following Branches observed shortened or suspended banking operations Today, February 6, 2026, due to Tropical Storm Basyang:

1. Cagayan De Oro-Osmeña (Until 2:00 pm)
2. Cagayan De Oro-Velez (Until 2:00 pm)
3. CDO-Georgetown Cybermall (Until 2:00 pm)
4. CDO-Limketkai (Until 2:00 pm)
5. CDO-Uptown (Until 2:00 pm)
6. Dumaguete (Suspended)
7. Iligan (Suspended)
8. Iligan-Andres Bonifacio (Suspended)
9. Tandag (Suspended)
10. Tagbilaran (Suspended)
11. Tagbilaran Uptown IT Hub (Until 2:00 pm)
12. Tandag (Suspended)

If you need any assistance, please call our Customer Service Hotline at (02) 8887-9188.

Thank you for your understanding. Stay safe!

 

Notice of Amendment to Terms and Conditions (February 06, 2026)​

Effective April 7, 2026, please be informed of the changes to our Terms & Conditions for Individual Customers affecting the following provisions: 

1. ERRONEOUS CREDITS 

By opening and maintaining a payroll account, the depositor expressly agrees that, in the event of any erroneous credits, misposting, or discrepancy in posting any financial transactions to my payroll account, I hereby authorize SBC to automatically debit my payroll account to correct such error without prior notice; provided the adjustment is made in good faith and in accordance with applicable laws and regulations. 

 2. UPDATING OF CLIENT INFORMATION ACROSS ALL PRODUCTS 

The Depositor agrees and authorizes the Bank to update and apply the latest personal, employment, and other relevant information submitted by the Depositor, whether for a specific product, service, or general record update, across all accounts, products, and services maintained with the Bank. This includes information provided during account opening, maintenance, or any subsequent transaction. The Depositor acknowledges that such updates shall be made to ensure consistency and compliance with regulatory requirements, and that the Bank shall not be liable for any discrepancy arising from the Depositor’s failure to provide accurate and current information. The Depositor further undertakes to promptly notify the Bank of any material changes to his/her information to avoid misrepresentation or incorrect classification of accounts. Any such update shall be subject to the verification procedures of the Bank and will only be accepted if made through secure and authorized channels. The Depositor further accepts responsibility for safeguarding their information and holds the Bank free and harmless for any unauthorized updates resulting from the Depositor’s negligence. 

3. FOREIGN CURRENCY TRANSACTIONS 

For transactions made in foreign currencies in the Philippines or abroad, the manner of conversion from the transaction currency to the payment currency (Philippine Pesos) would be automatically made by Security Bank at posting date. All foreign currency transactions will be converted using the applicable card network’s currency conversion rate at the time of posting, plus an assessment fee, the rate of which may be adjusted from time to time.

In case a foreign currency transaction is voided or cancelled, the transaction amount will be reversed. However, there may be a slight discrepancy between the original transaction amount and the reversal amount since the reversal amount shall be computed based on the prevailing rate at the time when it is reversed.

Please be guided accordingly.  

Holiday advisory (February 17, 2026)​

​All our branches nationwide will be closed on February 17, 2026, in celebration of the Chinese New Year.​

​We encourage you to complete your transactions before or after the holiday to avoid any inconvenience.

​

Scheduled system enhancement (February 7-8, 2026)​

​We’ll be conducting system enhancement on February 7, 12:00 am to 6:00 am. During thisperiod, some functionalities of the Security Bank App and DigiBanker will be temporarilyunavailable.​

​Additionally, Security Bank Online, InstaPay, PESONet, and QR Ph services will beunavailable on February 8, 12:00 am to 3:00 am. ​

​We encourage you to plan your transactions accordingly. Thank you for your patience andunderstanding.​

​

Scheduled system maintenance (December 29-30, 2025)​

​As part of our year-end system activities, we’ll be conducting system maintenance on December 29, 7:55 pm to December 30, 11:30am. During this period, some functionalities of the Security BankApp, including Account Opening, PESONet, and ReadyCash, will be temporarily unavailable. ​

Additionally, InstaPay and QR Ph will be unavailable on December 30, from 11:00 am to 11:30 am.​

We encourage you to plan your transactions accordingly. Thank you for your patience andunderstanding.​

​

Holiday Advisory (December 24, 25, 30 & 31, 2025 and January 1, 2026)

Please be advised that only the following Security Bank branches will be open on December 24, 30, and 31, with the corresponding banking hours:

• December 24
  • Dipolog: 9:00 am to 12:00 pm
• December 30
  • Bukidnon-Valencia: 9:00 am to 2:00 pm
  • Surigao: 9:00 am to 12:00 pm
• December 31
  • Dipolog: 9:00 am to 12:00 pm

All Security Bank branches will be closed on December 25 for Christmas Day and on January 1 for New Year’s Day.

We encourage everyone to plan their transactions ahead of time. Thank you!

 

Holiday Advisory (December 8, 2025)

All our branches nationwide will be closed on December 8, 2025 in observance of the Feast of the Immaculate Conception.

We encourage you to perform your transactions before or after the holidays to avoid any inconvenience.

Thank you for understanding.

​

​​Scheduled system maintenance (December 6-8, 2025)​​

​​We’ll be conducting scheduled system maintenance on December 6 to 8, 2025. During this period, the following apps will be temporarily unavailable.​

• December 6, 11:00 pm to December 7, 7:00 am: Security Bank Online app ​
• December 6, 12:00 am to 3:00 am: Some functionalities of the Security Bank App and DigiBanker​
• December 7, 11:00 pm to December 8, 4:00 am: DigiBanker​​

Please plan your transactions ahead to avoid any inconvenience. Thank you for your patience and understanding.​​

​​

Suspended banking operations (November 10, 2025)

Please be advised that the following branches will be closed today, November 10, 2025, due to Typhoon Uwan:

1. Agoo
2. Alaminos City
3. Alicia
4. Angeles-Friendship
5. Apalit
6. Baguio
7. Baguio BGH Rotonda
8. Balanga
9. Baliwag
10. Batangas
11. Bocaue
12. Cabanatuan
13. Cabanatuan-Maharlika
14. Calapan
15. Caloocan-10th Ave.
16. Caloocan-A.Mabini
17. Candelaria
18. Cauayan
19. Clark-Angeles
20. Clark-Medical City
21. Dagupan
22. Dagupan-Lucao
23. EDSA-Kalookan
24. FPIP-Sto. Tomas
25. Gapan
26. Hermosa
27. Ilagan
28. Karuhatan
29. La Trinidad
30. La Union
31. Legazpi
32. Lemery
33. Lima
34. Lipa
35. Lipa Medix Hospital
36. Lucena
37. Malabon-Tugatog
38. Malolos
39. Maypajo
40. Naga
41. Naga Diversion Road
42. Navotas
43. Olongapo
44. One Mall Valenzuela
45. Pampanga-Mexico
46. Plaridel
47. San Fernando-Sindalan
48. San Jose-Nueva Ecija
49. San Pablo
50. Santiago
51. Solano
52. Soler
53. Sorsogon City
54. Sta. Maria-Bulacan
55. Subic
56. Tarlac-Concepcion
57. Tarlac-Paniqui
58. Tarlac-Tañedo
59. Urdaneta
60. Valenzuela
61. Ylaya Tondo

If you need any assistance, please call our Customer Service Hotline at (02) 8887-9188.

Thank you for your understanding. Stay safe!

 

Scheduled system maintenance (November 8-9, 2025)

We’ll be conducting scheduled system maintenance from November 8–9, 2025 to make your BetterBanking experience even better.​

​During this period, you may experience temporary interruptions with our apps.​​

• DigiBanker will be unavailable from November 8, 11:00 pm until November 9, 8:00 am.​
• Some functionalities of the Security Bank app will be unavailable on November 9, 12:00am to 4:00 am. ​

Plan your transactions early to stay hassle-free. Thanks for your understanding and continued trust.

Suspended banking operations (November 4, 2025)

Please be advised that the following branches will observe suspended banking operations on November 4, 2025 due to Severe Tropical Storm Tino:

1. Antique
2. Bacolod Locsin
3. Bacolod-Lacson
4. Bacolod-Mandalagan
5. Bacolod-North Drive
6. Bacolod-The Row
7. Bacolod-The Upper East
8. Cagayan De Oro-Osmeña
9. Cagayan De Oro-Velez
10. CDO-Georgetown Cybermall
11. CDO-Limketkai
12. CDO-Uptown
13. Cebu Danao
14. Cebu IT Park
15. Cebu Minglanilla
16. Cebu-A.S. Fortuna
17. Cebu-Business Park
18. Cebu-Carcar
19. Cebu-Juan Luna
20. Cebu-Mactan
21. Cebu-Osmena
22. Cebu-Streetscape
23. Dumaguete
24. Iloilo Business Park
25. Iloilo Jaro
26. Iloilo-General Luna
27. Iloilo-Iznart
28. Iloilo-Ledesma
29. Kabankalan
30. Kalibo
31. Lapu Lapu
32. Maasin
33. Mandaue
34. Mandaue-North Road
35. Negros Occidental-Cadiz
36. Ormoc
37. Roxas City
38. Surigao
39. Tabunok
40. Tacloban Rizal
41. Tacloban-Maharlika Highway
42. Tacloban-Veteranos
43. Victorias

If you need any assistance, please call our Customer Service Hotline at (02) 8887-9188.

Thank you for your understanding. Stay safe!

 

Shortened banking operations (November 3, 2025)

Please be advised that the following branches will observe shortened banking hours today, November 3, 2025, due to Severe Tropical Storm Tino:

1. Butuan
2. Cebu Danao
3. Cebu IT Park
4. Cebu Minglanilla
5. Cebu-A.S. Fortuna
6. Cebu-Business Park
7. Cebu-Carcar
8. Cebu-Juan Luna
9. Cebu-Mactan
10. Cebu-Osmeña
11. Cebu-Streetscape
12. Dumaguete
13. Lapu Lapu
14. Maasin
15. Mandaue
16. Mandaue-North Road
17. Ormoc
18. Surigao
19. Tabunok
20. Tacloban Rizal
21. Tacloban-Maharlika Highway
22. Tacloban-Veteranos
23. Tagbilaran
24. Tagbilaran Uptown IT Hub

If you need any assistance, please call our Customer Service Hotline at (02) 8887-9188.

Thank you for your understanding. Stay safe!

 

Holiday Advisory (October 31 and November 1, 2025)

All our branches nationwide will be closed on October 31, 2025 and November 1, 2025 in observance of All Saints’ Day.

We encourage you to perform your transactions before or after the holidays to avoid any inconvenience.

Thank you for understanding.

 

Scheduled system upgrades (October 25-26, 2025)​

​We’ll be performing scheduled system upgrades from October 25-26, 2025 to serve you better. ​

• Some functionalities of the Security Bank app and DigiBanker will be unavailable on October 25, from 12:00 am to 4:00 am. ​
• All platforms and channels—including ATMs and CAMs, mobile and online banking applications, payment channels, card terminals/POS, and other banking services—will be temporarily unavailable from October 25 at 9:00 pm until October 26 at 7:30 am. ​

Please plan your transactions ahead to avoid any inconvenience. Thank you for your understanding.

​

Shortened banking operations (October 10, 2025)

Please be advised that the following branches will observe shortened banking hours today, October 10, 2025, in light of the recent 7.5-magnitude earthquake in Davao Oriental.

1. Bangoy-Chinatown
2. Butuan
3. Cebu Danao
4. Davao North Diversion
5. Davao-Bajada
6. Davao-Cabaguio
7. Davao-Lanang
8. Davao-Magsaysay
9. Davao-Matina IT Park
10. Davao-Monteverde
11. Davao-Panabo
12. Davao-Rizal
13. Davao-Toril
14. Digos
15. General Santos City
16. General Santos National Highway
17. Koronadal
18. Mati
19. San Francisco-Agusan del Sur
20. Surigao
21. Tacurong
22. Tagum
23. Tandag

For added convenience, please use the Security Bank app for your transactions.

If you need any assistance, please call our Customer Service Hotline at (02) 8887-9188.

Thank you for your understanding and continued trust. Stay safe!

 

Notice of update to the Terms and Conditions of the Security Bank Home Loan with the repricing (October 8, 2025) 

Starting December 10, 2025, the default repricing mode for existing Home Loan accounts will be done annually based on the prevailing repricing rate.

Moving forward, repricing will be done annually, based on the prevailing repricing rate at the time of adjustment.

This change is part of our commitment to providing a more consistent and transparent loan experience for our clients.

To ensure you are well-informed, we began sending Email and Viber notifications to active Home Loan clients on October 8, 2025.

What does this mean to you?

• After your current fixing period, your Home Loan interest rate will be reviewed and adjusted once a year.
• The new rate will be based on the current market repricing rate at the time of your scheduled adjustment.

This change is part of our commitment to providing a more consistent and transparent loan experience for our clients.

To ensure you are well-informed, we began sending Email and Viber notifications to active Home Loan clients on October 8, 2025.

What does this mean to you?

• After your current fixing period, your Home Loan interest rate will be reviewed and adjusted once a year.
• The new rate will be based on the current market repricing rate at the time of your scheduled adjustment.

Please see the changes below in Schedule A or  Schedule B of the updated agreement for the signed Uniform Mortgage Loan Agreement.

DOU Schedule A
Regular Schedule B
Construction Schedule B

Interest rate: The interest rate at the time of booking will apply per annum for a fixed period of XX year/s. Thereafter, interest rates shall be repriced annually based on the prevailing repricing rate until the end of the loan term.

Please be guided accordingly.

Suspended banking operations (October 3, 2025)

Please be advised that the following branches will observe suspended banking hours today, October 3, 2025 due to Severe Tropical Storm  Paolo:

1. Alicia
2. Cauayan
3. Ilagan
4. Santiago
5. Solano

We encourage you to use Security Bank Online/Mobile or visit our ATMs for your transactions.

If you need any assistance, please call our Customer Service Hotline at (02) 8887-9188. We appreciate your understanding and hope everyone stays safe. Thank you.

 

Scheduled system upgrades (October 4-5, 2025)​

​We’ll be conducting scheduled system upgrades from October 4, 9:00 pm to October 5, 8:00am.​

​During this period, you may experience temporary interruptions when accessing our ATMs and CAMs, mobile and online banking applications, debit card services, payment channels, card terminals/POS, website, and other banking services.​

Please plan your transactions ahead to avoid any inconvenience. ​

​

Notice of Amendment to Terms and Conditions (September 30, 2025)

Effective November 29, 2025, please be informed of the changes to our Terms & Conditions for Individual and Non-Individual Customers, specifically affecting the following provisions:

WITHDRAWALS
Withdrawals must not exceed the withdrawable balance, which represents the Depositor’s ledger balance less uncollected check deposits and deposit with lien, except for bills purchase transactions where, at the BANK’s discretion, withdrawals may be made in amount/s exceeding the withdrawable balance. For any withdrawal of foreign currency notes or a large amount of local currency notes or coins (i.e., PHP1 million and above), the BANK may require prior written notice of at least three (3) banking days, or such other period as the BANK may reasonably deem necessary. 

PROOF OF TRANSACTIONS 
The Bank shall issue a Universal Transaction Slip (UTS) as proof of each successfully completed transaction. A UTS may be generated in either paper or digital format.  

In compliance with applicable Bangko Sentral ng Pilipinas (BSP) rules and regulations, the Bank shall provide proof of transaction immediately after completion. By default, the Bank shall send the UTS to the client’s registered email address following a successful transaction. Clients have an option to receive the UTS either via their registered email address or printed copy immediately after transaction completion.  

 The Bank shall ensure that all transaction records, whether paper or digital, are securely stored and accessible to the client in accordance with applicable laws, rules and regulations. 

SIGNING INSTRUCTIONS  
The Depositor agrees that the Bank may capture, store, and use the Depositor’s electronic signature (“eSignature”) for account opening, account maintenance, and transaction verification purposes. The Bank’s preferred eSignature platform is DocuSign, and the Depositor consents to the use of DocuSign for the secure execution and storage of eSignatures. An eSignature captured and stored by the Bank through DocuSign, or any other secure platform the Bank may designate, in accordance with applicable laws including the Electronic Commerce Act (RA 8792), shall be deemed equivalent to the Depositor’s handwritten signature for all purposes and shall be binding on the Depositor. The most recent eSignature specimen on record shall prevail over any prior specimen for verification purposes. 

NOTICES AND COMMUNICATIONS   
The Bank shall provide advance notice to the Depositor, in accordance with applicable regulations, of any material changes to transaction validation processes or signature capture methods, including the adoption of digital transaction slips and the use of DocuSign or other eSignature platforms, to ensure transparency and fair treatment.  

Please be guided accordingly

Notice of the BSP Regulation on Large Value Cash Transactions (Circular No. 1218) – (September 29, 2025)

Starting October 3, 2025, the Bangko Sentral ng Pilipinas (BSP) Circular No. 1218, or the Regulation on Large Value Cash Transactions, will take effect.  

In line with this directive, customers conducting over-the-counter cash withdrawals and check encashments of more than PHP500,000 (or its foreign currency equivalent), whether in a single transaction or in multiple transactions within one banking day, will be required to provide:

• Additional valid identification information and/or
• Supporting documents for the transaction

We encourage our clients to prepare the necessary documents to ensure smooth processing of transactions. Please be advised accordingly.

Thank you for your continued trust.

 

Shortened and suspended banking operations (September 26, 2025)

Please be advised that the following branches will observe shortened and suspended banking hours today, September 26, 2025 due to Typhoon Opong:

1. Antique – until 1:00 pm
2. Angeles – until 3:00 pm
3. Angeles-Friendship – until 3:00 pm
4. Angeles-McArthur Highway – until 3:00 pm
5. Angeles-Sto. Rosario – until 3:00 pm
6. Batino-Calamba – until 1:00 pm
7. Batangas – until 1:30 pm
8. Binan – until 2:00 pm
9. Calamba-Crossing – until 1:00 pm
10. Calamba LISP – until 1:00 pm
11. Calamba-Turbina – until 1:00 pm
12. Carmelray 1 – until 1:00 pm
13. Carmelray 2 – until 1:00 pm
14. Calapan
15. Candelaria
16. Catarman
17. Clark-Angeles – until 3:00 pm
18. Clark-Medical City – until 3:00 pm
19. Dasmariñas – until 12:00 noon
20. Dasmariñas-FCIE – until 12:00 noon
21. FPIP-Sto. Tomas – until 1:30 pm
22. Iloilo Business Park – until 1:00 pm
23. Iloilo Jaro – until 1:00 pm
24. Iloilo-General Luna – until 1:00 pm
25. Iloilo-Iznart – until 1:00 pm
26. Iloilo-Ledesma – until 1:00 pm
27. Kalibo – until 1:00 pm
28. Legazpi
29. Lemery – until 1:30 pm
30. Lima – until 1:30 pm
31. Lipa – until 1:30 pm
32. Lipa Medix Hospital – until 1:30 pm
33. Lucena – until 1:30 pm
34. Malolos – until 3:00 pm
35. Meycauayan – until 3:00 pm
36. Naga
37. Naga Diversion Road
38. Olongapo – until 3:00 pm
39. Roxas City – until 2:00 pm
40. San Fernando – until 3:00 pm
41. San Fernando-Dolores – until 3:00 pm
42. San Fernando-Sindalan – until 3:00 pm
43. San Pablo
44. Sorsogon City
45. Sta. Cruz-Laguna
46. Subic – until 3:00 pm

Our ATMs remain available for your immediate banking needs. For added convenience, please use the Security Bank app for your transactions.

If you need any assistance, please call our Customer Service Hotline at (02) 8887-9188.

Thank you for your understanding. Stay safe!

 

Scheduled system maintenance (September 25-27, 2025)​

To keep improving your BetterBanking experience,we’ll be conducting essential system maintenance at these times:​

• September 25, 11:45 pm to September 26, 1:00 am (InstaPay and QR Pay)​
• September 27, 12:00 am to 4:00 am (some features of the Security Bank appand DigiBanker)​

​Please plan your transactions ahead to avoid any inconvenience. Thanks for your understanding.​

​

Shortened and suspended banking operations (September 22, 2025)

Please be advised that the following branches will observe shortened and suspended banking hours today, September 22, 2025 due to Super Typhoon Nando:

1. Antique
2. Aparri – suspended
3. Batac
4. Laoag

We encourage you to use Security Bank Online/Mobile or visit our ATMs for your transactions.

If you need any assistance, please call our Customer Service Hotline at (02) 8887-9188. We appreciate your understanding and hope everyone stays safe. Thank you.

 

Discontinuance of Worldlink Demand Draft

As advised by Citibank, offering of Worldlink Demand Draft will be discontinued effective February 21, 2026. In view of this, please be advised of the following: 

• Worldlink Demand Drafts issued up to February 20, 2026 will continue to be honored for clearing by Citibank. 

• Worldlink Demand Drafts issued February 21, 2026 and onwards will no longer be honored for clearing. 

As an alternative for your payment requirements in US dollar currency, you may opt for telegraphic transfer. 

If you have any questions or need further clarification, please don’t hesitate to reach out to any Branch. 

Please be guided accordingly. 

Scheduled system maintenance (September 6-7, 2025)​

​We’ll be conducting system maintenance activities from September 6, 2025, 10:00 pm to September 7, 2025, 8:00 am.​

​During these periods, some features of the Security Bank app and DigiBanker, such as eGC, Bills Payment, and transfers, may be inaccessible.​​

Please plan your transactions ahead of time to avoid any inconvenience. Thanks for your understanding.

​

Shortened banking operations (August 22, 2025)

Please be advised that the following branches will observe shortened banking hours today, August 22, 2025 due to the Southwest Monsoon:

1. Taft-Nakpil
2. U.N. Avenue

We encourage you to use Security Bank Online/Mobile or visit our ATMs for your transactions.

If you need any assistance, please call our Customer Service Hotline at (02) 8887-9188. We appreciate your understanding and hope everyone stays safe. Thank you.

 

Discontinuation of eGiveCash (eGC) for all Corporate Clients  (August 29, 2025)

Please be advised that eGiveCash (eGC) will be discontinued for all corporate clients, with the decommissioning process scheduled to be completed by August 29, 2025.

This change affects only corporate clients currently enrolled in the eGC module within DigiBanker 1 and 2 (Cash Portal). Following the official email notification of eGC termination or product discontinuation, the Bank will remove corporate clients’ access to the eGC module in DigiBanker after thirty (30) calendar days. If a corporate client initiates an eGC transaction before disenrollment, beneficiaries will still be able to receive and withdraw the eGC via ATMs.

As an alternative, we encourage clients to use InstaPay for immediate and convenient fund transfers to recipients across participating banks and e-wallets nationwide.

Please note that effective immediately, the Bank will no longer accept new enrollments for eGC.

Retail clients who transact through Security Bank Online and the Security Bank app will remain unaffected by these changes.

Notice of new servicing fees for home and auto insurance policies (August 15, 2025)

Starting August 18, 2025, new management servicing and late submission fees will be applied to eligible non-Security Bank home and auto loan insurance transactions.

Management fee 

Applies to clients who submit policies from their preferred insurance company. This fee covers administrative expenses related to securing a third-party insurer and is calculated based on the insured sum.

Insurance coverage	Fire	Mortgage Redemption Insurance (non-FWD only)
PHP6 million and up	PHP1,110	PHP4,200
PHP4 million to PHP6 million	PHP720	PHP2,760
PHP2 million to PHP4 million	PHP350	PHP1,360
Below PHP2 million	PHP170	PHP670

Late submission fee

Applies to delayed submissions of policies from external insurance providers. This fee occurs one (1) day after the policy expiry date.

Insurance type	Fire	MRI	Auto
From Security Bank	No late fee	No late fee	No late fee
External provider	PHP1,500 late fee	PHP1,500 late fee	PHP1,500 late fee

If you have questions or wish to discuss policy consolidation options, please contact your Branch Sales Manager or visit your nearest branch.

You may also call or email us. Hotline: +632 8887-9188 local 8901. Email: [email protected]

Please be guided accordingly.

Holiday Advisory (August 21 and 25, 2025)

All our branches nationwide will be closed on August 21, 2025 in observance of Ninoy Aquino Day and on August 25, 2025 in observance of National Heroes’ Day.

We encourage you to perform your transactions before or after the holidays to avoid any inconvenience.

Thank you for understanding.

 

Shortened and suspended banking operations (July 25, 2025)

Please be advised that the following branches will be closed or will observe shortened banking hours today, July 25, 2025 due to the continued effects of Typhoon Emong and the Southwest Monsoon:

1. Agoo
2. Alaminos City
3. Apalit
4. Baguio
5. Baguio BGH Rotonda
6. Batac
7. Dagupan
8. Dagupan-Lucao
9. Iloilo Business Park
10. Iloilo Jaro
11. Iloilo-General Luna
12. Iloilo-Iznart
13. Iloilo-Ledesma
14. La Union
15. Laoag
16. La Trinidad
17. Malabon
18. Malolos
19. Taft-Nakpil
20. Urdaneta
21. Vigan

We encourage you to use Security Bank Online/Mobile or visit our ATMs for your transactions.

If you need any assistance, please call our Customer Service Hotline at (02) 8887-9188. We appreciate your understanding and hope everyone stays safe. Thank you.

 

Shortened and suspended banking operations (July 24, 2025)

Please be advised that the following branches will be closed or will observe shortened banking hours today, July 24, 2025 due to Severe Tropical Storm Emong:

1. Alaminos City
2. Batino-Calamba
3. Dagupan
4. Dagupan-Lucao
5. Iloilo Business Park
6. Iloilo Jaro
7. Iloilo-General Luna
8. Iloilo-Iznart
9. Iloilo-Ledesma
10. Lemery
11. Malabon
12. Malolos
13. Meycauayan
14. San Pablo
15. San Pedro
16. San Pedro-Pacita Complex
17. Sta. Cruz-Laguna

We encourage you to use Security Bank Online/Mobile or visit our ATMs for your transactions.

If you need any assistance, please call our Customer Service Hotline at (02) 8887-9188. We appreciate your understanding and hope everyone stays safe. Thank you.

 

Shortened and suspended banking operations (July 23, 2025)

Due to the ongoing effects of Tropical Depression Dante, the following Security Bank branches will be closed or will observe shortened banking hours today, July 23, 2025.

1. Angeles
2. Angeles-McArthur Highway
3. Angeles-Sto. Rosario
4. Apalit
5. Balanga
6. Batino-Calamba
7. Calamba LISP
8. Calamba-Crossing
9. Calamba-Turbina
10. Calapan
11. Carmelray 1
12. Carmelray 2
13. Clark-Angeles
14. Clark-Medical City
15. Dagupan
16. Hermosa
17. Iloilo Business Park
18. Iloilo Jaro
19. Iloilo-General Luna
20. Iloilo-Iznart
21. Iloilo-Ledesma
22. Kalibo
23. Legazpi
24. Lucena
25. Malabon
26. Malolos
27. Meycauayan
28. Naga
29. Naga Diversion Road
30. Olongapo
31. San Fernando
32. San Fernando-Dolores
33. San Fernando-Sindalan
34. Subic

We encourage you to use Security Bank Online/Mobile or visit our ATMs for your transactions. For a list of services you can do online, visit: https://www.securitybank.com/better-banking-anywhere/.

If you need any assistance, please call our Customer Service Hotline at (02) 8887-9188. We appreciate your understanding and hope everyone stays safe. Thank you.

 

Shortened and suspended banking operations (July 22, 2025)

In light of severe weather conditions today, July 22, 2025, the following Security Bank branches will be closed or will observe shortened banking hours.

1. A. Linao-Paco
2. A. Roces Avenue (Branch Lite)
3. ADB Avenue
4. Adriatico-P. Faura
5. Alabang
6. Arnaiz Avenue
7. Ayala Avenue (Branch Lite)
8. Ayala Malls Manila Bay (Branch Lite)
9. Ayala-Rufino
10. Balanga
11. Baliwag
12. Balut
13. Bel-Air
14. BF Parañaque
15. Binondo
16. Blumentritt
17. Bocaue
18. Buendia-Dian
19. Caloocan-A. Mabini
20. Caloocan-Samson Road
21. Capitol Commons (Branch Lite)
22. Chino Roces Avenue-Don Bosco
23. Chino Roces-Yakal (Branch Lite)
24. Circuit City-Makati (Branch Lite)
25. Dagupan
26. Dela Rosa
27. Divisoria 1
28. Divisoria-Sto. Cristo
29. EDSA-Kalookan
30. EDSA-Magallanes
31. Elcano
32. Emerald
33. Ermita
34. España Blvd.
35. Evangelista-Quiapo
36. Fort Bonifacio-SLMC
37. Fort Bonifacio-Three/Neo
38. Fort Icon Showroom
39. FPIP-Sto. Tomas
40. G. Araneta
41. Gamboa
42. Gandara (Branch Lite)
43. Gil Puyat
44. Gramercy
45. Guadalupe
46. Guadalupe Commercial Complex
47. Hermosa
48. Herrera
49. HV Dela Costa
50. Intramuros (Branch Lite)
51. J. Abad Santos
52. Juan Luna
53. Kalookan
54. Karuhatan
55. Keyland Valero
56. Macapagal Blvd.
57. Magdalena
58. Main Office Branch (MOB)
59. Makati Avenue-Constellation
60. Makati Avenue-Zuellig
61. Malabon
62. Malabon-Potrero
63. Malabon-Tugatog
64. Malate
65. Malayan Plaza
66. Malinta-Paso De Blas
67. Malolos
68. Market! Market!
69. Masangkay-La Torre
70. Maypajo
71. Medical City
72. Medical Plaza
73. Mendiola
74. Meralco Avenue
75. Meycauayan
76. Mindanao Avenue
77. Morgan Suites-McKinley
78. NAIA
79. Nieva
80. Nuvo City Aspire
81. Olongapo
82. One Mall Valenzuela
83. Ongpin
84. Pandacan
85. Parqal
86. Paseo De Roxas
87. Pasig Boulevard
88. Pasig C. Raymundo
89. Pasig Mabini
90. Pasig Santolan
91. Pasig-Mercedes Avenue
92. Pasong Tamo
93. Port Royal-Rada (Branch Lite)
94. Quezon Avenue-West Triangle (Branch Lite)
95. Quirino Highway
96. Reina Regente
97. Reposo-J.P. Rizal
98. Roman Square
99. Roxas Boulevard
100. Ruby Road-Ortigas
101. Salcedo
102. Sampaloc
103. San Lorenzo Place (Branch Lite)
104. San Miguel Avenue
105. San Pablo
106. Shangri-La Plaza East Wing
107. Silver City
108. Soler
109. Sta. Elena
110. Sta. Mesa
111. Sta. Maria–Bulacan
112. Subic
113. Sucat
114. Sucat-Amaia Steps
115. Taft-Nakpil
116. Taft-Vito Cruz
117. Tektite Towers
118. Tordesillas (Branch Lite)
119. U.N. Avenue
120. UST
121. Valenzuela
122. Valle Verde
123. West Avenue
124. Ylaya Tondo

We encourage you to use Security Bank Online/Mobile or visit our ATMs for your transactions. For a list of services you can do online, visit: https://www.securitybank.com/better-banking-anywhere/.

If you need any assistance, please call our Customer Service Hotline at (02) 8887-9188. We appreciate your understanding and hope everyone stays safe. Thank you.

 

Shortened banking operations (July 21, 2025)

Please be advised that the following branches will observe shortened banking operations today, July 21, 2025, due to the heavy rain:

1. Antipolo
2. Banawe-Malaya
3. Binangonan
4. Cainta
5. Calamba LISP
6. Concepcion
7. Marikina
8. Marikina-Gil Fernando Avenue
9. Montalban
10. San Mateo-Rizal
11. Shangri-La Plaza East Wing
12. Sumulong
13. Taytay-Manila East
14. Taytay-Ortigas Ext.

We encourage you to use Security Bank Online/Mobile or visit our ATMs for your transactions. For a list of services you can do online, visit: https://www.securitybank.com/better-banking-anywhere/.

If you need any assistance, please call our Customer Service Hotline at (02) 8887-9188. We appreciate your understanding and hope everyone stays safe. Thank you.

 

Shortened banking operations (July 18, 2025)

Please be advised that the following branches will observe shortened banking operations today, July 18, 2025, due to Tropical Storm Crising:

1. Kabankalan
2. Puerto Princesa

We encourage you to use Security Bank Online/Mobile or visit our ATMs for your transactions. For a list of services you can do online, visit: https://www.securitybank.com/better-banking-anywhere/.

If you need any assistance, please call our Customer Service Hotline at (02) 8887-9188. We appreciate your understanding and hope everyone stays safe. Thank you.

 

Notice of update to the Terms and Conditions of the Security Bank Home Loan with the repricing (July 18, 2025) 

Starting September 23, 2025, the default repricing mode for existing Home Loan accounts will be done annually based on the prevailing repricing rate.

Please see below changes in Schedule A or  Schedule B of the updated agreement for the signed Uniform Mortgage Loan Agreement.

DOU Schedule A
Regular Schedule B
Construction Schedule B

Interest rate: The interest rate at the time of booking will apply per annum for a fixed period of XX year/s. Thereafter, interest rates shall be repriced annually based on the prevailing repricing rate until the end of the loan term.

Please be guided accordingly.

 

Notice of interest rate changes for various deposit accounts (June 30, 2025) 

Starting September 1, 2025, interest rates will be adjusted as follows: 

If you have any questions or need further clarification, please don’t hesitate to reach out to our Customer Service email [email protected] or visit your branch of account. 

Please be guided accordingly. 

 

Notice of implementation of minimum balance requirement for Easy Savings Account (June 30, 2025) 

Starting September 1, 2025, the minimum balance requirement for Easy Savings Account will be PHP5,000. 

If you have any questions or need further clarification, please don’t hesitate to reach out to our Customer Service email [email protected] or visit your branch of account. 

Please be guided accordingly.

 

Capital Markets Efficiency Promotion Act (CMEPA) Advisory

Republic Act No. 12214, or the Capital Markets Efficiency Promotion Act (CMEPA), was signed into law by President Ferdinand Marcos Jr. on May 29, 2025. CMEPA is a modern reform that brings the Philippines in line with global practices. It helps grow our economy by making it easier for businesses to raise money, ensures the government can manage its finances wisely, and encourages more people—including individuals and institutions—to invest in the local financial markets. Investors can also now enjoy a streamlined, more predictable tax regime.  

Q: What is the Capital Markets Efficiency Promotion Act (CMEPA)? 

A: CMEPA or Republic Act No. 12214 is a new law that will help make the Philippine investment market more competitive, makes taxes on investment earnings simpler, and supports the country’s finances by updating parts of the tax code. This was signed into law by President Ferdinand Marcos Jr. on May 29, 2025 and takes effect on July 1, 2025. 

Q: What’s the objective of CMEPA? 

A: The new law aims to make taxes on investment earnings fairer, attract more foreign investors by keeping key tax perks, lower the costs of buying and selling investments, and help the government raise funds responsibly without overtaxing people.  

Q: What’s the expected impact of CMEPA? 

A: CMEPA aims to modernize the Philippine capital markets by: 

• Making investment channels more affordable and accessible, CMEPA will enable more Filipinos to participate in the capital markets. 

• Aligning the Philippines more closely with regional peers, making the market more competitive and encouraging Filipinos to invest locally. 

• Encouraging more capital circulation into a wider range of products, contribute to stronger market liquidity, and benefiting not just individual investors, but the investment environment as a whole. 

Q: What Security Bank products and services are affected? 

A: Below products and services are affected by CMEPA: 

Product/Service	CMEPA impact
Peso Deposits and Foreign Currency Deposit	Interest subject to a uniform 20% final tax
Stocks Trading	Stock transaction tax cut to 0.1%
Mutual Funds/UITFs	DST exemption on issuance/redemption; tax‑exempt gains

Q: How are my outstanding transactions impacted by the implementation of the CMEPA law? 

A: The effectivity of the CMEPA law is prospective starting July 1, 2025. Any outstanding investment that has not yet matured will still be subjected to the previous tax. Any new transaction made on or after July 1, 2025, will be subject to the new tax. 

We’ll advise you if there are any changes arising from the Implementing Guidelines to be issued by the Bureau of Internal Revenue. 

Thank you for continuing to trust us with your #BetterBanking journey.

 

Scheduled system maintenance (June 20- 21, 2025)​

​We’ll be performing system maintenance on June 20, 2025, 11:00 pm to 11:30 pm. Some functionalities of the app may be unavailable during this time. ​

Additionally, you may experience some interruptions when using InstaPay on June 21, 2025, 12:00 am to 3:00 am. ​

​We encourage you to plan your transactions accordingly to avoid any inconvenience. Thank you.​

​

Holiday Advisory (June 12, 2025)

All our branches nationwide will be closed on June 12, 2025 in observance of Philippine Independence Day.

We encourage you to perform your transactions before or after the holiday to avoid any inconvenience.

Thank you for understanding.

 

Scheduled system enhancements (June 7-8, 2025)​

We’ll be performing system enhancements on June 7, 2025, 11:00 pm to June 8, 2025, 7:00 am. You may experience some interruptions when using our apps during this time.​​

We encourage you to plan your transactions accordingly to avoid any inconvenience. Thank you.​

 

Holiday Advisory (June 6, 2025)

All our branches nationwide will be closed on June 6, 2025 in observance of Eid’l Adha.

We encourage you to perform your transactions before or after the holiday to avoid any inconvenience.

Thank you for understanding.

 

Notice of update to Terms and Conditions of all Time Deposit Products (May 30, 2025)​

Please be informed of the additional item below in the Terms and Conditions of all Time Deposit Products which may appear on the Time Deposit Certificate or in the Addendum attached to the Certificate:

In the event there is a change in the tax treatment affecting time deposits or on the tax rates applicable to a Time Deposit Investor because of new, or changes or repeal in, tax laws, or interpretations thereof, as a result of which, a Time Deposit Investor previously exempt from tax shall be subject to tax on income earned from the time deposits or there is an increase in the applicable withholding tax rate, or any payments of principal and/or interest under the time deposits shall be subject to deductions or withholdings for or on account of any taxes, duties, assessments, or governmental charges of whatever nature imposed, levied, collected, withheld, or assessed within the Philippines by any authority therein or thereof having power to tax, including but not limited to stamp, issue, registration, documentary, value-added or similar tax, or other taxes, duties, assessments, or government charges, including interest, surcharges, and penalties thereon (the “New Taxes”), then such New Taxes imposed shall be for the account of the Time Deposit Investors and the Bank, as applicable, shall make the necessary withholding or deduction for the account of the Time Deposit Investors concerned. All sums payable by the Bank to tax-exempt persons (upon presentation of acceptable proof of tax exemption) shall be paid without deductions for taxes, duties, assessments, or government charges unless such tax exemption is subsequently revoked by changes in tax laws.

Scheduled system enhancements (May 23-24, 2025)​

​We’ll be performing system enhancements on May 23, 2025, 10:15 pm to May 24, 2025, 3:00 am. You may experience some interruptions when using Cash360 during this time. ​

​We encourage you to plan your transactions accordingly to avoid any inconvenience. Thank you.

​

System Advisory (May 20, 2025)

InstaPay and QRPh are temporarily unavailable due to an emergency system activity. We’re actively working to restore service as soon as possible.

We apologize for the inconvenience and appreciate your understanding. Thank you for your patience.

 

Holiday Advisory (May 12, 2025)

All our branches nationwide will be closed on May 12, 2025 in observance of Election Day.

We encourage you to perform your transactions before or after the holiday to avoid any inconvenience.

Thank you for understanding.

 

ATM upgrade advisory (April 25, 2025)

Why are we upgrading the ATMs?
A: The ATM upgrade aims to modernize our services and provide efficient, reliable banking. Our partnership with Euronet will enhance your ATM experience and convenience.

When will this upgrade/replacement take place?
A: ATM replacement will start in April 2025 and finish by December 2025. 

Will my benefit as an accountholder stay the same when using these new ATM?
A: Security Bank accountholders will have free withdrawals and balance inquiries at the new Euronet-managed ATMs. Look for the Euronet with Security Bank logo machines. 

     

What are the features that come with the upgrade of the ATM?
A: Security Bank accountholders will continue to experience convenient features such as: 

• Cash withdrawals
• Balance inquiries  
• BancNet standard transactions
• Change PIN   

Note: No eGC/eGive Cash functionality is available at these ATMs.

Can I still transact to any ATM without any charge?
A: Security Bank accountholders can use other banks’ ATMs for balance inquiries or withdrawals, but fees may apply. Only transactions at Euronet machines with the Security Bank logo are free. Machines with only the Euronet logo or Euronet with other bank logos will charge a fee.  

 

Notice of amendment to Terms and Conditions (April 23, 2025)

Please be informed of the changes in our Terms & Conditions for Individual Customers affecting the following provisions:

SECURITY BANK ATM CARD/ MASTERCARD DEBIT CARD
For payroll accounts and accounts opened online, the card may be released to a person 18 years old and above, residing at the same address as the cardholder, who provides 1 valid Primary ID or 2 Secondary IDs upon delivery. These changes will take effect on June 23, 2025.

Please be guided accordingly.

Holiday Advisory (May 1, 2025)

All our branches nationwide will be closed on May 1, 2025 in observance of Labor Day.

We encourage you to perform your transactions before or after the holiday to avoid any inconvenience.

Thank you for understanding.

Holiday Advisory (April 17-20, 2025)

All our branches nationwide will be closed on April 17-20, 2025 in observance of Holy Week.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

Scheduled System Maintenance (April 12-13 and 18-19, 2025)

We’ll be performing system maintenance from April 12, 2025, 11:00 pm to April 13, 2025, 8:00 am and from April 18, 2025, 11:00 pm to April 19, 2025, 8:00 am. You may experience some service interruptions during this time.

We encourage you to plan your transactions accordingly to avoid any inconvenience. Thank you.

Holiday Advisory (April 9, 2025)

All our branches nationwide will be closed on April 9, 2025 in observance of Araw ng Kagitingan.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

Notice of interest rate changes for Money Builder Savings Accounts  

Starting June 1, 2025, interest rates will be adjusted as follows:

ADB TIER	BASE RATE	BONUS RATE	MAXIMUM RATES
PHP5,000 – PHP99,999	0%	Up to 1.00% pa (+0.25% / monthly) (+0.75% / quarter)	1.00%
PHP100,000 – PHP999,999	0.50%		1.50%
PHP1,000,000 – PHP4,999,999	1.00%		2.00%
PHP5,000,000 – PHP9,999,999	1.30%		2.30%
PHP10,000,000 – PHP19,999,999	2.00%		3.00%
PHP20,000,000 and up	2.25%		3.25%

If you have any questions or need further clarification, please don’t hesitate to reach out to our Customer Service email [email protected] or visit your branch of account.

Please be guided accordingly.

Holiday Advisory (April 1, 2025)

All our branches nationwide will be closed on April 1, 2025 in observance of Eid’l Fitr.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Scheduled App Maintenance (March 28-29, 2025)​​

We’ll be performing app maintenance from March 28, 2025, 11:30 pm to March 29, 2025, 3:30 am. You may experience some interruptions when using the Security Bank app and DigiBanker during this time.​

Please plan your transactions in advance. Thank you.

Scheduled App Maintenance (March 21-22, 2025)​​

We’ll be performing app maintenance from March 21, 2025, 3:00 pm to March 22, 2025, 10:00 am. You may experience some interruptions during this time when using PESONet on DigiBanker 2. ​

Please plan your transactions in advance. Thank you.

​

Scheduled App and Web Enhancements (March 8-9, 2025)​​

​We will be performing app and web enhancements from March 8, 2025, 11:00 pm to March 9, 2025, 6:00 am. You may experience some interruptions during this time.​ Please plan your transactions accordingly. Thanks for your understanding.​

​

Notice of interest rate changes for Build Up Savings and Premium Build Up Savings Accounts (February 28, 2025)

Starting May 1, 2025, interest rates will be adjusted as follows:

Build Up Savings Account	Current interest rates	New interest rates
0 to 3 withdrawals per quarter	0.0740%	0.0500%
More than 3 withdrawals per quarter	0.0500%	0.0500%

 

Premium Build Up Savings Account	Current interest rates	New interest rates
0 to 3 withdrawals per quarter	0.1700%	0.0500%
More than 3 withdrawals per quarter	0.0500%	0.0500%

 

If you have any questions or need further clarification, please don’t hesitate to reach out to our Customer Service email [email protected] or visit your branch of account.

Please be guided accordingly.

Scheduled System Activity (February 23, 2025)

​

​To better serve you, we’ll be conducting system maintenance on February 23, 2025, from 12:00 am to 9:30 am. During this time, InstaPay and select features of Security Bank Online and Mobile will be temporarily unavailable. Please plan your transactions accordingly. Thanks for your understanding.

Holiday Advisory (January 29, 2025)

All our branches nationwide will be closed on January 29, 2025 in observance of Chinese New Year.

We encourage you to perform your transactions before or after the activity to avoid any inconvenience.

Thank you for understanding.

 

Advisory on Over-The-Counter (OTC) Fees (January 20, 2025)

Effective April 1, 2025, our over-the-counter (OTC) transaction fees in all Security Bank branches will be as follows.

Transaction type​	Account type​	Fees​
OTC withdrawal​ (up to PHP 50,000)​	All PHP accounts with ATM card​	PHP100​
	Pensioner account​	None​
OTC fund transfer​ (up to PHP 500,000)​	SBC Accounts to SBC Accounts	PHP100​

Please note that these fees are waived for Gold Circle members, Wealth clients, persons with disabilities (PWD), and senior citizens.​​ ​

Enjoy FREE withdrawals and fund transfers at our ATMs and Security Bank app. Manage your accounts easily with the Security Bank app.​

The Over-the-counter (OTC) fees for withdrawal and fund transfer apply to all active PHP accounts with a Debit Card feature, including Junior One, Easy Savings, Money Builder, Pensioners Savings-ATM, and All Access Account. For questions and concerns, please contact or visit your branch of account.

Notice of Amendment to Terms and Conditions (January 15, 2025)

Please be informed on the changes on our Terms & Conditions for Individual Customers affecting the following provisions:

DISCLOSURE OF INFORMATION TO SERVICE PROVIDERS AND DATA PRIVACY NOTICE
I authorize the BANK to process, transfer, share and disclose any information relating to my credit data, information which are not classified as Personal Identifiable Information (PII) and which are shared to third parties (e.g., score, income prediction, performance data for DPD, credit card usage, in case of partnerships), social networking score data, telecom or mobile usage data or “telco score” to credit info data providers or credit scoring service providers (i.e. Globe Telecom, Inc., Smart Telecommunications, Inc., and other telecommunications service provider), third party open API providers such as Brankas, etc. for the purpose of credit verification, collection, credit review and credit scoring/analytics, and statistical and risk analysis. This provision shall apply only if I gave my consent for Security Bank Corporation to share and process any information relating to my account/s to any member of the Security Bank Corporation Group (Security Bank Corporation and its affiliates and subsidiaries reported as part of Security Bank Corporation’s conglomerate map/group structure as defined under BSP Circular 749) or their authorized Service Providers and representatives, and Bancassurance companies or their authorized Service Providers and representatives, for purposes of cross-selling products and services, profiling and credit evaluation/reference checks, audit and account balance confirmation, courier services, and allow them to contact me for this purpose (i.e. by e-mail, SMS, call), or in case of audit where my account is chosen as a sample for account balance confirmation.

CUSTOMER SEGMENTATION
6. Special Provisions for Individual Payroll Accountholders:
Notwithstanding the TRB eligibility requirement outlined in Customer Segmentation Sec. 2; Payroll customers may qualify for higher segments based on their Monthly Salary Value credited to their Security Bank accounts – upon client-initiated opt-in for segments Gold and Wealth.

i. Qualified Payroll customers shall include those with active payroll CASA with the Bank, has received upgrade communication from the Bank and has opt-in to Gold and Wealth segments.
ii. A 12-month TRB waiver will apply to Qualified Payroll accounts who opt into a higher segment, starting from the payroll account opening date. Clients with an existing relationship with the Bank and already belong to a higher segment classification will retain their segment unless otherwise specified.
iii. For Qualified Payroll customers with payroll account only, downgrade eligibility also considers the 12-month TRB waiver and payroll account opening date. Early termination of the waiver may occur due to resignation or no Corporate salary credit for sixty (60) days, resulting in the removal of payroll tagging applied to the account.

Eligibility based on monthly salary credits shall apply for the Qualified Payroll account’s first twelve (12) months from the payroll account opening date. Afterwhich, standard eligibility criteria and applicable fees based on TRB shall apply.

In cases where the payroll account is not anymore used for payroll (resignation/disaffiliation from the company or no Corporate salary credit for 60 days), the standard eligibility criteria and applicable fees based on TRB shall also apply.

These changes will take effect on March 15, 2025.

To view the updated Terms & Conditions, visit: (insert new PDF link)

Please be guided accordingly.

We’ll be conducting system maintenance to some services to improve performance. During this time, the following will be temporarily unavailable:

• From 1:00 am to 8:00 am:
  • ATM Cash Advance and Hotline (credit card balance is unavailable)
• From 2:00 am to 8:00 am:
  • Security Bank Mobile and Online (mobile and web)
  • DigiBanker
  • InstaPay (inward to Security Bank)
  • Salary Advance (SALAD)
  • Security Bank QR Pay
  • eKYC
  • eGiveCash (eGC)

We encourage you to perform your transactions before or after this activity.

Thank you for your understanding.

ADB TIER “PROPOSED
BASE RATE” BONUS RATE MAXIMUM RATES
PHP5,000 – PHP99,999 0% “Up to 1.00% pa
(+0.25% / monthly)
( +0.75% /quarter)” 1.00%
PHP100,000 – PHP999,999 0.50% 1.50%
PHP1,000,000 – PHP4,999,999 1.00% 2.00%
PHP5,000,000 – PHP9,999,999 1.30% 2.30%
PHP10,000,000 – PHP19,999,999 2.00% 3.00%
PHP20,000,000 and up “2.50%
2.25%
*adjusted at ALCO approval” 3.25%