Security Bank has been recognized for its customer-centric strategy, receiving top honors by three prestigious award bodies. At the Economic Times Human Capital Awards (ETHCA), the Bank was lauded for Excellence in HR Transformation, while at the HR Excellence Awards 2025, it was named among the Best Companies to Work for in Asia–Philippines and for its commitment to work-life harmony. Moreover, the Bank was listed as one of HR Asia’s Best Companies to Work for in Asia–Philippines.
Security Bank received the bronze award for Excellence in HR Digital Transformation at ETHCA for its HCM System Transformation Project. Introduced in 2023, this initiative reshaped how the Bank manages and supports employees through HeRO (HCM Employee Resources Online)—a centralized platform that streamlines HR processes, improves productivity, and delivers a seamless employee experience.
Bank’s Employee Value Proposition, “You matter,” reflects its belief that taking care of employees enables them to take even better care of customers. This alignment of people and purpose reinforces Security Bank’s vision of becoming the most customer-centric bank in the Philippines.
The impact of the transformation has been significant: 99% satisfaction among new hires, 25% time savings for managers through HR automation, and a 67% boost in operational efficiency with cost savings from retiring legacy systems. Digital adoption has also surged, with 99% on web and 80% on mobile—clear proof of strong employee engagement.
Building on these successes, Security Bank was also recognized at the HR Excellence Awards 2025, earning the bronze award for Excellence in Work-Life Harmony. The recognition highlights the Bank’s programs that address employees’ diverse needs, including hybrid work, flexible benefits, enhanced leave options, day-one health coverage, and comprehensive wellness initiatives. Together, these efforts have strengthened inclusion and belonging—reflected in an employee engagement score of 78, well above the market average of 72.
Security Bank was also named among HR Asia’s Best Companies to Work for in Asia–Philippines, an award that recognizes organizations with strong employee engagement, inclusivity, and long-term development. Selected through surveys of 2.5 million employees and culture audits, the recognition affirms the Bank’s commitment to elevating the employee experience.
“Our promise of ‘You matter’ is not just to employees, but ultimately to our customers. When our people feel valued, supported, and empowered, they’re able to bring their best selves to work and serve our customers with greater care and empathy. These recognitions affirm that by investing in our employees’ growth and well-being, we’re also strengthening our ability to be the most customer-centric bank in the Philippines,” said Nerissa Berba, EVP and Chief People Officer of Security Bank.
These awards validate the Bank’s broader employer branding efforts, including its ongoing #YouMatter storytelling campaign, which showcases authentic employee experiences and strengthens the Bank’s position as a trusted workplace for growth and belonging.
By continuing to invest in its people, Security Bank is setting new benchmarks in the Philippines for HR transformation, workplace well-being, and people-first innovation.