Security Bank Corporation (Security Bank), a leading universal bank in the Philippines, announced it has selected Amazon Web Services (AWS), an Amazon.com company, to support its digital transformation and innovation mandate to provide differentiated products, services, and experiences for its customers.
AWS will help accelerate Security Bank’s data transformation initiatives to meet evolving customer requirements and demands. The bank has successfully launched the first iteration of a cloud-native, production-grade, enterprise data platform built on AWS. This will set the bank on a data-driven journey to leverage data-rich insights and successfully deliver positive business outcomes. This initiative will also build data fluency across the organization, as well as incorporate innovation best practices to deliver value at scale and speed.
Cloud is at the center of Security Bank’s core transformation strategy. Once the bank fully migrates its infrastructure and services to the cloud, it expects to deliver increased business agility and quicker time-to-market, drive increased staff productivity, and reduce unplanned downtimes with a highly resilient platform. AWS security, identity, and compliance services, including AWS Key Management Service (AWS KMS), Amazon GuardDuty, and AWS Security Hub, help Security Bank ensure that data governance and security comply with regulatory requirements.
“Aligned with our vision to be the most customer-centric bank in the Philippines, we’re investing in our customers and in what matters to them. With AWS, we will innovate digital interactions faster and harness the power of data. Through actionable intelligence, we’ll create new ways of personalizing and delivering services like promotions and special offers to enhance customer experiences,” said Lucose Eralil, Enterprise Technology and Operations (ETO) Head at Security Bank.
Creating a cloud-centered workplace
To support the integration of cloud-based technology into its operations, the bank’s training arm SBC Academy is working with AWS to upskill its workforce of more than 7,000 employees with vital cloud skills. IT professionals are participating in advanced training, while other employees are learning foundational digital skills that will equip them for a future in the cloud. To date, close to 1,000 Security Bank employees have been trained and are now on the road to completing their AWS certifications.
Nerissa Berba, Security Bank’s Head of Human Capital Management (HCM) adds, “To thrive in a cloud environment, we will create a high-tech learning and delivery capability through practical hands-on cloud skills and continuous learning initiatives. We’re excited to build a ‘workforce of the future’ as we also reach our goal to be the Employer of Choice in PH banking.”
“The banking industry in the Philippines is rapidly digitizing to ensure customers have access to the most secure, personalized and innovative services. AWS is excited to support Security Bank as it embraces cloud computing and digitization. We applaud Security Bank’s decisive move to invest in their people with a broad-based training and enablement strategy that will create a Centre of Excellence for skills. We are excited to partner with Security Bank and ensure we are helping build cloud-native customer services with increased efficiency, savings, and speed to benefit their customers here in the Philippines.”
said Peter Murray, Head of FSI, AWS, ASEAN.