Job Description

About Security Bank

We are the Philippines’ largest independent bank, having won countless awards over the years including the most prestigious industry award in both 2015 and 2016—the Bank of the Year – Philippines by The Banker.

We’re changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.

Now, with more than 300 branches spanning the country, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos. But we’re far from done.

In our constant pursuit of excellence and improvement, we create teams that support our business and each other.

The Role

As a Product Development Manager, you will manage the development of products, and strategic campaigns for the growth and maintenance of the portfolio delivering on revenue targets. You will also maintain relationships with strategic business partners, business units, and stakeholders to ensure the continuous growth of the products and portfolio.

How you’ll contribute

• Manages all other work and activities that may be assigned from time to time through available resources   to achieve desired goals
• Manage customer concerns and complaints through effective inter-departmental coordination   to achieve customer satisfaction
• Ensure compliance to regulations, internal policies, and others by fully understanding and following all pertinent published and circulated regulations to achieve desired goals without compromising business integrity
• Develops new credit card products and features based on market needs and requirements   to increase cards-in-force, grow loan books and achieve positive revenues
• Recommends and evaluates    new product ideas, services, and/or product changes
• Communicate   the products and features of the credit cards business to relevant partners effectively utilizing all the available channels to ensure widespread knowledge of the products and campaigns with the end goal of portfolio growth
• Drives the groundwork needed in conceptualizing and implementing a product/service/project through customer and business insights, assessment of regulatory/risk-related and technology requirements
• Oversee and manage key projects and process improvement activities using project management frameworks   to achieve seamless and customer-centric implementation

What we’re looking for

• Graduate of bachelor’s degree in the field of Business Studies/Administration/Management, Commerce, Economics, Finance/Accountancy/Banking, Marketing, Advertising/Media, Art/Design/Creative Multimedia, Mass Communications
• With at least 3 years of relevant experience
• Must be a problem solver and have the ability to assess situations affecting project or product delivery
• Strong leadership and people management skills
• Experience in project management, product development, sales, and marketing
• Excellent analytical skills and strong attention to detail; Excellent written and verbal communication skills
• Knowledgeable of credit card products and services and related financial and non-financial processes
• Multitask effectively and capable of prioritizing deliverables
• Possesses a sense of urgency, be goal-oriented or result-driven
• Computer and MS Office literate. Quick-witted and must possess impartial decision making