Branch Banking Operations
Online Account Opening Assistant
Job Description
About Security Bank


We are the Philippines’ largest independent bank, having won countless awards over the years, including Philippines’ Top Employer, named by Statista, and Best Bank for Diversity and Inclusion, awarded by Asiamoney.
We’re changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.
Now, with more than 300+ branches nationwide, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos. But we’re far from done.
In our constant pursuit of excellence and improvement, we create teams that support our business and each other.
The Role
As an Online Account Opening Assistant, you will verify the submitted documents if acceptable and complete. Assess if the client is allowed to open an account. Perform all verification needed prior to account opening. Perform video interviews via MS Teams, if necessary. Open the account in CRM. Upload temporary USSC in SVS. Inform the client of account details.
How you’ll contribute
- All applications received should be processed the following day.
- Applications are properly verified to ensure that documents are complete and KYC was performed correctly to avoid opening fictitious accounts.
- No duplicate creation of BBN for existing clients, and client details are properly encoded in CRM.
- Observe the confidentiality of the records, reports, and other information through proper filing and safekeeping of documents (hard and/or soft copies) and prevent any unauthorized disclosures.
- Ensure compliance with all the existing policies and regulations, both internal and external, to ensure error-free processing and prevent undue risks/potential losses.
What we’re looking for
- Bachelor’s Degree in Business Related course
- Keen on details
- Customer-Oriented
- Team Player.
- Can work with minimum supervision
Fresh Graduates are Welcome to Apply!
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