Data and Business Operations Analysis
Digital Product Lead
Job Description
About Security Bank


We are the Philippines’ largest independent bank, having won countless awards over the years, including Philippines’ Top Employer, named by Statista, and Best Bank for Diversity and Inclusion, awarded by Asiamoney.
We’re changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.
Now, with more than 300+ branches nationwide, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos. But we’re far from done.
In our constant pursuit of excellence and improvement, we create teams that support our business and each other.
The Role
As a Digital Product Lead you will oversee product development and is responsible for creating new products and ensuring that those products are a match for the target audience and are aligned with the overall with the bank’s strategy. Works closely with multiple departments throughout the bank including business, marketing,and IT. Builds and support customer centric approach for product portfolio and makes strategic decisions with the customer needs in mind
How you’ll contribute
- Assist with the creation of a shared product vision and provide feedback that may influence it
- Assist with product roadmap management by delivering individual features
- Contribute new items to product backlog based on set vision and goals
- Responsible for creating and managing requirements for assigned features, from defining key users and their needs to solution flows.
- Works closely with the implementation, design and business teams to clarify requirements; validate and align product requirements with technical constraints
- Make scoping decisions for the assigned feature defining scope for each iteration, prioritising individual stories and requirements
- Supports development team during development process
- Participates in organising and facilitation UAT by providing feature documentation, doing product demos, validating feedback etc.
- Determine and track key metrics for tracking feature success and determine stats to monitor for a feature, how often, and what decisions to make based on the
- Analyze data for a specific feature or product area and make and explain decisions based on data
- Collects usage stats and customer feedback for assigned features
- Plan and manage product / feature launch
- Write and develop marketing material, e.g. collateral, case studies, whitepapers, training, websites, sales tools and presentations
- Assist in adjusting product business model by analysing competitive pricing models and collecting feedback from multiple channels
- Participate in and contribute to all phases of product development lifecycle
- Identify and address potential risks across all phases of product development lifecycle
- Identify, develop and manage stakeholder relationships
- Negotiate and challenge conflicts, dependencies and bottlenecks, validating constraints with stakeholders
- Hire and develop people which includes performance management and work plan of the tea
- Responsible for the capacity planning of the team
What we’re looking for
- 1 – 4 Years Related Experience
- Bachelor’s Degree
- Able to align product lifecycle with company’s business goals and influence both as needed to ensure successful execution of the product development
- Able to drive go to market plans, develop action plans and implements client engagement strategies
- Able to establish pricing models and policies to be competitive in the market and drive customer take-up/engagement
- Able to conduct financial analysis and build business case
- Good communication and interpersonal skills
- Attention to detail
- Ability to juggle multiple projects while meeting demanding deadlines, producing high quality. work and projecting a positive attitude.
- Able to manage, train and lead a team
- Expert in the product management/development
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