Job Description

About Security Bank

We are the Philippines’ largest independent bank, having won countless awards over the years, including one of Euromoney’s most prestigious industry awards in 2021—Best Bank in the Philippines.

We’re changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.

Now, with more than 300 branches spanning the country, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos. But we’re far from done.

In our constant pursuit of excellence and improvement, we create teams that support our business and each other.

The Role

As a Branch Quality Assurance Cluster Head, you will be responsible in monitoring and ensuring that branches and BBOG support units are compliant with the bank’s established policies and procedures, internal controls, and other regulatory agencies.

How you’ll contribute

• Reports/Investigate any internal and external frauds and major operational lapses to proper channels for immediate action
• Coaches, trains, and mentors branches to develop/enhance their technical skills and competence to effectively discharge their duties
• Supervises, coaches, and mentors Quality Assurance Officer Branch to be effective/efficient in the performance of one’s tasks

What we’re looking for

• Must have a Bachelor’s or College degree
• At least 7 to 10 years of experience
• Knowledge in branch banking operations including risk appreciation on account opening, cash management including ATM, DPU services.
• Basic knowledge on AMLA Rules and Regulations
• Efficient report-making/writing skill would be an advantage