Job Description

About Security Bank

We are the Philippines’ largest independent bank, having won countless awards over the years, including Philippines’ Top Employer, named by Statistica, and Best Bank for Diversity and Inclusion, awarded by Asiamoney.

We’re changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.

Now, with more than 300+ branches nationwide, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos. But we’re far from done.

In our constant pursuit of excellence and improvement, we create teams that support our business and each other.

 

 

The Role

As an Operations Officer – Outward Remittances, you are responsible for the proper, timely, and efficient execution of outgoing remittances by internal policies and procedures as well as external (BSP/AML) rules and regulations.

 

How you’ll contribute

• Assist unit head in verifying and sending a reply to queries/tracers received from clients, branches, or correspondent banks and liaises with them via telephone, email, or over-the-counter for good customer service and goodwill.
• Receive and check the scanned Telegraphic Transfer Application Form and encode details of the application, i.e. ref. no., remitter, amount, and nostro bank in the Registry system.
• Obtain the reference number generated by the Register system for each payment order or TTAF and email the branches concerned to acknowledge receipt.
• Check and ensure the propriety, completeness, and accuracy of the information indicated by the TTAF i.e. the signature of the client/s is verified; approved by the branch officer/s, details of the payment order, and that Sanction screening vs. Base 60 is done.
• Monitor and process the application received via the Digibanker and ensure completeness of details/information as well as do sanction screening vs. Base60 AML system.
• Submit, download, and print the TTAF received via the Digibanker, and perform the RIM/PIM Option in the Clean Payment system.
• Review via the ROP option or authorize via AOC transactions (reviewed transactions cannot be authorized by the same person) the details of the TTAF and other supporting documents in the Remittance system.
• Monitor and confirm with the branches concerned the details of the transactions which are garbled or unreadable, if any, via telephone or email to ensure accuracy.
• Perform verification of the client’s account via the TH option to ensure funding before encoding of details in the system.
• Reviews and check the completeness and propriety of supporting documents presented by existing BSP rules for the sale of foreign currency or peso funded.
• Prepare the funding report per nostro banks for submission to Treasury to ensure funding and liquidity.
• Check end-of-day balancing procedures by doing the ff: a) Dummy account and Digibanker bridge account are zeroed b) total item count sent out via Peso Net and eCS are tallied c) total item count dispatched is emailed to SWIFT Ops to ensure completeness of transactions sent out.
• Identify, monitor, and authorize correspondent bank charges for “OUR” transactions regularly.
• Investigate and verify float items/discrepancies in the Due from FX bank reports and ensure disposition/adjustments are made within a reasonable time.
• Ensure that follow-up and follow-through are sent to correspondent banks or branches regularly for outward transactions not applied or returned for various reasons.
• Assign Nostro Bank for each TTAF received using the following guidelines: a) Good and efficient customer service b) Ancillary business given to the Bank.
• Use the following external systems: eCs, Peso Net, and Philpass in encoding TTAF applications for USD local transfers, End-of -day peso transactions, and Real-time peso settlements respectively.
• Check the computation of remittance amount and charges for third currency transactions.
• Prepare and generate reportorial requirements in a timely and accurate manner. Initiates and implement productivity improvement plans within the section by collaborating with officers and staff of the department and /or other Units within the group or other Departments to enhance the efficiency of the delivery of services to customers and reduction of operating costs

What we’re looking for

• Must have a Bachelor’s or College degree in Business Studies/Administration/Management, Commerce, Economics, Finance/Accountancy/Banking
• At least 3 years of relevant experience in Accounting/Audit/Tax Services, Banking, Information Technology, Business Process Outsourcing/BPO
• Basic knowledge of outward remittances/payments transactions.
• Computer literate
• Able to communicate effectively with all levels of the organization and external parties; keen to details

 

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