Credit Operations
Agency Manager
Job Description
About Security Bank
We are the Philippines’ largest independent bank, having won countless awards over the years including the most prestigious industry award in both 2015 and 2016—the Bank of the Year – Philippines by The Banker.
We’re changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.
Now, with more than 300 branches spanning the country, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos. But we’re far from done.
In our constant pursuit of excellence and improvement, we create teams that support our business and each other.
The Role
As Agency Manager, you will effectively manage the operations of the accredited service providers rendering appraisal and field investigation services. Oversees and takes responsibility for the overall performance of the service providers. Devises plans in support of the company’s business goals and has direct control of its implementation. Directs the overall activity/operations of the department within the limits of company guidelines and policies.
How you’ll contribute
- Accredit reputable service providers that can provide appraisal and field investigation services.
- Build and manage relationships with accredited service providers to ensure productivity, service delivery, and quality of work to achieve the target.
- Ensures compliance with policies and procedures using the operations manual and underwriting guidelines to control risk.
- Proactively identify, plan, and implement initiatives to achieve or improve productivity, service delivery, and quality of work.
What we’re looking for
- Bachelor’s Degree in Business Studies/Administration/Management/Commerce/Finance/Accounting/Banking
- At least 5 yrs experience relevant experience from Banking/Lending Companies/Fintech
- Knowledgeable in the credit process
- Experience in any of the following tools: Transunion Bureau; Score Card: CredoLab/Trusting Social or any related tool
- Good in time management and can handle multiple tasks at the same time
- Good leadership skills
- Service-Oriented