Convenient Online Payment Management
Seamlessly collect cards (Visa and Mastercard) and e-wallet (Maya, GCash, Alipay, WeChat Pay and UnionPay) payments online for your business with Security Bank Collect. Provide your customers with convenient payment options through LinkCollect and boost website sales through WebCollect.
LinkCollect
Generate secure and unique payment links you can send to your customers anywhere– even on messaging apps and social media!
WebCollect
Integrate WebCollect into your website checkout page and accept Visa and Mastercard cards and eWallets like Maya, GCash, Alipay, WeChat Pay and UnionPay.
Click. Pay. Done.
Give more payment options to your customers on social media and messaging applications via secure payment links with LinkCollect.
LinkCollect Features
- Customize your available payment channels (Visa, Mastercard, Maya, GCash, Alipay, WeChat Pay or UnionPay)
- Make secure social media transactions
- Enjoy lower service fees compared to other providers
- Monitor payment status in real-time
- Set-up quickly for free
Choose. Checkout. Pay.
Add a pay button to your website for free (limited-time offer) and boost website sales with WebCollect.
WebCollect Features
- Offer a seamless checkout experience on your website
- Integrate with ease and start collecting payments within a week
- Keep your website payments secure
- Get started for free (limited-time offer)
Why choose Security Bank Collect?
Competitive rates with no onboarding fees
Fast collection settlement (every 3 days)
Real-time view of all payment statuses
Hassle-free onboarding - enroll today and get your account activated after 1 banking day
Easy and fast integration via our Merchant Website Plug-in (WebCollect)
Fees and Rates
How much does it cost?
Security Bank Collect provides businesses the opportunity to expand payment options and reach more customers without the high service fees. Apply today and enjoy no maintenance fees or minimum transaction volume required—use it as much or as little as you need.
Transaction Fees per Channel
Payment Channel | Transaction Fees |
Visa/Mastercard/JCB (local-issued cards) | 3.3% + Php 10 fixed fee |
Visa/Mastercard (foreign-issued cards) | 4.4% + Php 10 fixed fee |
GCash | 2.6% |
Maya | 2.2% |
Alipay, WeChat Pay and UnionPay | 2.4% |
QR PH | Coming soon |
InstaPay | Coming soon |
HelloMoney, ShopeePay, and HomeCredit | Coming soon |
Sample Calculation
Payment Channel | Transaction Amount | Transaction Fees | *WHT (0.5% of gross remittance) | Net Amount Received |
Visa/Mastercard/JCB (local-issued cards) | Php 1000.00 | Php 43.00 | Php 5.00 | Php 952.00 |
GCash | Php 1000.00 | Php 26.00 | Php 5.00 | Php 969.00 |
Maya | Php 1000.00 | Php 22.00 | Php 5.00 | Php 973.00 |
Alipay, WeChat Pay and UnionPay | Php 1000.00 | Php 24.00 | Php 5.00 | Php 971.00 |
*In compliance to BIR RR No. 16-2023, the Payment Acquirer will withhold 0.5% tax on your gross remittance. Collections that will be credited to your BusinessPlus Account is net of service fees and withholding tax.
Sign up for free with Security Bank Collect
How to apply for Security Bank Collect?
Follow the steps below to get started. Remember, you must be a Security Bank BusinessPlus account holder to enjoy the benefits of Security Bank Collect.
- Create an account
- Verify email address (If you have not yet received an email from Security Bank Collect, you may check your spam folder)
- Add business details
- Perform two-step authentication process via Google Authenticator
- Account activation
Note: After onboarding, customers will initially be given trial access to explore their Security Bank Collect dashboard. This does not include link generation and payment collection features yet. Accounts will be given full access after 1 banking day if all requirements are met.
For WebCollect, we’ll need to discuss your website needs first with you, your web developer, and Magpie.IM, Inc. After 1-2 weeks, we’ll follow up to finalize details and timelines. Then, we’ll have regular check-ins to track the setup progress and perform tests to make sure everything works well.
Fast Payment Settlement
Get your collections in as fast as 3 days!
After the buyer successfully pays using LinkCollect or WebCollect, your collections will be sent to your Security Bank BuisnessPlus Account within three (3) banking days. The amount will be net of service fee and a 0.5% withholding tax.
Collection Tiers
How to level up my collection limit?
Increasing your Security Bank Collect weekly limit is easy. The more payments you collect, the higher your collection tier! Check out the table below to see if you are eligible for an upgrade.
Collection Tier | Weekly limit | Upgrade eligibility |
Bronze (Basic) | PHP 0 to PHP 199,999 | Collect payments via both cards and E-wallets for a week to upgrade to Silver. |
Silver (Standard) | PHP 200,000 to PHP 499,999 | To upgrade from Silver tier or higher, please submit Sales Invoices, Delivery Receipts, and Official Receipts that match the requested weekly level increase. |
Gold (Advanced) | PHP 500,000 to PHP 999,999 | |
Platinum (Pro) | PHP 1 million and above |
You may email [email protected] if you wish to upgrade your status together with the supporting documents.
Start collecting online payments for your business and boost your sales today!
Apply nowFrequently Asked Questions (FAQs)
General
What is Security Bank Collect? What products and services do you provide?
Security Bank Collect allows businesses to seamlessly collect cards (Visa and Mastercard) and e-wallet (Maya, GCash, Alipay, WeChat Pay and UnionPay) payments online.
Security Bank offers LinkCollect and WebCollect. LinkCollect enables businesses to generate and send Digital Payment Links to help facilitate collection of payments from buyers while WebCollect integrates with a website’s checkout page to provide customers with a variety of payment options.
What is a payment gateway?
A payment gateway is a technology platform used by merchants to accept different payments methods from customers. Security Bank Collect is a payment gateway that enables you to generate and send Digital Payment Links to help facilitate collection of payments from your buyers via Cards (Visa and MasterCard) and e-Wallet Payments (GCash, Maya, Wechat Pay, UnionPay and AliPay).
How secure is Security Bank Collect?
Security Bank Collect is powered by Magpie.IM, Inc, a PCIDSS Certified Level 1 service provider and an Operator of Payment Service (OPS) licensed by BSP. Security Bank Collect is compliant to the AWS server security protocols.
Is Security Bank Collect regulated by BSP?
Yes, Security Bank Corporation and Magpie.IM, Inc are regulated by the Bangko Sentral ng Pilipinas (BSP).
Onboarding
How can I apply to Security Bank Collect?
To get started, you need to enroll to the registration link https://securitybankcollect.com/register and follow the step-by-step and self-onboarding process.
Why can’t I access my account even after I completed the self-onboarding process?
- You just have to wait for the activation of your account within 1 banking day. If you still don’t have access, please feel free to send an email to [email protected]
- After 1 day or if upon confirmation by Security Bank that the activation is done, you may go to Settings and toggle off the “Test Trial” to gain full access. If the toggle button cannot be clicked, your account has not been activated yet. Please wait for 1 banking day for the activation.
I haven’t received yet the email verification during on-boarding
- You may check your Spam Folder for an Email coming from “Security Bank Collect”.
- You may click on the “Resend Email” first, but if this will not work, click “Open Gmail.” This will redirect you to the official Gmail Website where you may proceed with your log-in.
- If the issue persists, please feel free to send an email to [email protected].
How can I add WebCollect?
For WebCollect, we’ll need to discuss your website needs first with you, your web developer, and Magpie.IM, Inc. After 1-2 weeks, we’ll follow up to finalize details and timelines. Then, we’ll have regular check-ins to track the setup progress and perform tests to make sure everything works well. You can view WebCollect’s API Documentation to learn more.
Log-in Issues
How do I login to Security Bank Collect?
- Go to the Security Bank Collect login portal
- Enter your registered email address and password, then click continue
- Perform two-step authentication process via Google Authenticator
- Once completed, you should be able to see the Security Bank Collect dashboard
I forgot my password.
You may click “Forget Password” and an email link will be sent to your registered email address to facilitate forgetting and changing password.
I want to change my email address/ mobile number on my Security Bank Collect dashboard
For security reasons, this is currently disabled. You may send your request to [email protected]. However, please note that changing your email address and mobile number on the Security Bank Collect does not automatically update your records with the Bank. To update your Bank records, you still have to visit your Branch of Account.
Invoice Sending Issues
How do I send the invoice to my customers?
- Login to your Security Bank Collect account
- Go to the “LinkCollect” tab
- Click “Create a digital payment link”
- Select the customer and the items to be purchased (note: Customers and items must be added to their respective lists before they can be selected)
- Add a message for the customer
- Choose which payment methods will be available to the customer. You can also select a payment method to see the fee calculations for each channel.
- Click “Preview” to see how the link will look to the customer.
- Click “Generate digital payment link” to create the link
- After generating the link, you can:
- “Copy” the link to your clipboard to paste into your preferred messaging app
- “Void” the link by entering a reason in the void payment request pop-up
- “Duplicate” the link if needed
I sent a wrong invoice, how do I cancel it?
You may click on the 3 vertical dots at the right-most part of your transaction and click “Void”. After voiding or cancelling, you may just reissue the correct payment link. Please note that this is only allowed for collections not yet credited or remitted to your account.
I want to refund a transaction after I received the collections.
You may not anymore use Security Bank Collect to refund the payment to your buyers. You may do a bank transfer via InstaPay using your DigiBanker to refund your Buyer’s payment. However, please note that the collections credited to your Security Bank settlement account is net of the transaction fee or merchant discount rate (MDR) and 0.5% withholding tax.
Does my invoice have expiration?
No. You may copy the same payment link that you earlier sent to your buyers.
Pay-out Issues
When will I receive my collections?
After the buyer successfully pays using LinkCollect or WebCollect, your collections will be sent to your Security Bank BusinessPlus Account within 3 banking days. The amount will be net of service fees and a 0.5% withholding tax.
How will I receive my collections?
Your net collections will be credited to your nominated Security Bank Settlement account.
How much is the transaction fee?
The transaction fee or Merchant Discount Rate (MDR) are as follows:
- Visa and MasterCard: 3.3% + P10 fixed fee per transaction
- Gcash: 2.6% per transaction
- Maya: 2.2% per transaction
- AliPay/ UnionPay/ WeChatPay: 2.4% per transaction
How do I compute for my collections?
Extract report from dashboard. There, you can view your full transaction history including period covered and net collections (less transaction fees).
Will I be withheld 0.5% tax?
Yes. In compliance to BIR RR No. 16-2023, the Payment Acquirer will withhold 0.5% tax on your collections. Collections that will be credited to your BusinessPlus Account is net of service fees and withholding tax.
I still haven’t received my collections, 3 banking days have already passed.
Check if the transaction happened within the cut-off 3rd banking day after the receipt of payment from the buyer (with paid status on the dashboard).
A. If within, check if credited on or before 5:30PM.
- If yes, no action needed.
- If not, Email Security Bank at [email protected] regarding delayed crediting of collections.
If after the cut-off, expect crediting of collections after 3 banking days.
Profile Issues
How do I change my registered contact number and email address?
For security reasons, this is currently disabled. You may send your request to [email protected]. However, please note that changing your email address and mobile number on Security Bank Collect does not automatically update your records with the Bank. To update your Bank records, you still have to visit your Branch of Account.
How can I apply for an API integration (I have a website and I want to enable the pay button to collect cards and e-wallet payments)?
- Send an email request to [email protected] to schedule a technical discussion with your website’s developers and Magpie’s developers.
- You may also visit https://securitybankcollect.com/webcollect to learn more about WebCollect requirements and integration.
A customer provided proof of payment, but it hasn’t reflected yet on the dashboard. What should I do?
Email [email protected] regarding delayed crediting of collections. Provide screenshot of the proof of payment so we can check and verify.
Buyer Disputes
I have already paid but I haven't received the goods from the seller.
Please coordinate directly with the seller. Security Bank Corporation is not liable with all transactions between the Seller and the Buyer.
I didn’t authorize any purchases/I got scammed and I saw Security Bank Collect in my transaction history.
- File a complaint and send to [email protected] bearing the following information:
- Complaint
- Screenshot
- Security Bank Corporation will not be liable for any unauthorized transactions of the buyer. The buyer must perform legitimacy checks prior to making any transactions. All transactions undergo OTP verification and other security protocols (e.g. 3DS 2.0) to ensure that transactions are authorized by the customer. To educate customers about how to combat phishing, social engineering and other security threats, Security Bank Corporation offers a series of infographics and information awareness campaigns across its official communication channels.
I want to refund or return the items I purchased using Security Bank Collect
Please coordinate directly with the Seller. Security Bank is not liable and connected with the sales agreement between the Seller and the Buyer.
My credit card credentials were stolen and I saw Security Bank Collect
Security Bank Collect does not store any credit card information. Security Bank is not liable to any mishaps on safe-keeping of card information.