Job Description

About Security Bank

We are the Philippines’ largest independent bank, having won countless awards over the years, including Philippines’ Top Employer, named by Statistica, and Best Bank for Diversity and Inclusion, awarded by Asiamoney.​
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We’re changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.​
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Now, with more than 300+ branches nationwide, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos. But we’re far from done.​

In our constant pursuit of excellence and improvement, we create teams that support our business and each other.

The Role

As a Payroll Implementation Officer, you will be responsible for ensuring a seamless end-to-end onboarding implementation of new payroll clients and succeeding new employees of existing clients.

How you’ll contribute

• Provide manpower support for onsite distribution of onboarded clients
• Prepare onboarding status, onsite distribution, payroll credit reports, and other operations-related reports specific to the assigned clients
• Monitor and notify partners of payroll credit timestamps as scheduled
• Respond to the inquiries, requests, and complaints of the clients by redirecting them to appropriate channels
• Fulfill unique aftersales arrangement
• Recommend process and/or system improvement opportunities

What we’re looking for

• Must have a bachelor’s or college degree in any business course
• At least 2-4 years of relevant experience
• With strong execution or operations background
• Strong analytical, project management, and leadership skills
• Cn work well with a group or cross-functional teams
• Must be computer literate