Customer Service Representative
Join our team and ensure smooth and timely consumer loan processing while enhancing your expertise in compliance and client servicing. Apply as an Customer Service Representative today
Qualified Clients
- Bachelor’s Degree in Business Administration, Commerce, Finance or Banking, or any related field
- Knowledgeable in lending products and operations
- Must have a good analytical ability, proactive, and possesses a continuous improvement mindset
Fresh graduates are welcome to apply!
Benefits
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Competitive monthly salary guaranteed for 15 months plus performance bonus
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World-class training and development opportunities
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Be involved in meaningful, exciting, and game-changing projects
- Extensive health and wellness programs for you and your family
How you’ll contribute
- Maintains and affirms that both general and subsidiary ledgers are matched thru proper review, balancing, and monitoring in coordination with sales, branches, MIS, and FINCON to ensure that daily transactions are properly accounted for and prevent audit exceptions.
- Ensures that Promissory notes/Disclosure Statement (PNDS) and other vital documents are prepared, notarized, and transmitted to Custodian and concerned Units within the agreed turn-around-time (TAT) to comply with the agreed SLA.
- Ensures that repricing schedules are religiously being monitored and prepared accurately and are being sent to concerned units within prescribed TAT to comply with the agreed SLA.
- Handles processing of consumer loan products based on approved instructions, procedures, and guidelines to book, release proceeds, post payments, and do necessary reconciliation and account of loans within prescribed TAT.
- Maintains timely rediscounting of loans with BSP By ensuring all necessary documents are properly prepared, endorsed, and applied to BSP rediscounting facility, and concerning lending, units are advised accordingly once approved.
The application process
1
Prepare your updated resume.
2
Prepare for the online assessment. Don’t worry you’re exempted if you have at least 2 years of related experienced.
3
You passed the exam! Initial interviews are done by the HR team. Don’t get too nervous and just be yourself.
4
You will most likely meet your future boss during this step. Breathe in, breathe out.
5
Congratulations. You’re one step away from being part of the Security Bank family!
Celebrating recognition for our unwavering BetterBanking commitment
What our Security Bankers have to say
Security Bank’s work-off-premise policy and results-driven culture allows me to grow closely with my loved ones and still be productive
JD Yap
Business Banking Segment Head
With Security Bank, my heart and mind are at peace. Thank you, Security Bank, for bringing so much joy not just to us, your employees, but also to the many lives you have touched through the Security Bank Foundation.
Mickoy A.
Sales Unit Head
