Job Description

About Security Bank

We are the Philippines’ largest independent bank, having won countless awards over the years including the most prestigious industry award in both 2015 and 2016—the Bank of the Year – Philippines by The Banker.

We’re changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.

Now, with more than 300 branches spanning the country, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos. But we’re far from done.

In our constant pursuit of excellence and improvement, we create teams that support our business and each other.

The Role

As QA Manager, you will be responsible for overseeing all QA and UAT testing activities of the project and managing the test process. Utilize automated testing and define test case strategy. Smooth implementation of projects and business plans as well as day-to-day operations by providing support and assistance to QA/UAT testing for Business Analysts, Business Users, and vendors.

How you’ll contribute

• Review project related documents (i.e. Business Requirement Document, Service Request Form, Functional Specification Document, System Integration Testing Results, Internal Sign-Off sheet, Cost versus Benefit, User Acceptance Testing, Tracking Sheet,  User Guides, Project Plan, Risk Assessment, Bulletins, Implementation Plan, etc.) using the supporting documents (test results, screenshots, product manuals, BRD, etc)  to ensure that actual results are based on the business requirements and will not expose the Bank for potential losses that may arise due to fraud or negligence
• Assess if recommended workaround procedure is acceptable using user acceptance testing results to provide an interim solution for branches to be able to serve clients
• Understand the details of functional features of the applications and document manuals to improve test procedures if needed
• Discuss system-related processes, functionalities, and activities using job description summary and user guides to be equipped with enough information to perform the task
• Manage QA Analysts and overall test process requirements
• Coordinate with concerned business units to secure test results and signoff
• Utilize automated testing. Define test case strategy
• Performs other related tasks which may be assigned from time to time

What we’re looking for

• Graduate of Computer Science/Information Technology, Business Studies/Administration/Management, Commerce, Finance/Accountancy/Banking
• At least 8 yrs experience in software testing (automation and/or manual)
• Knowledge of MS Applications i.e. Word Docs and Excel. Knowledge of user acceptance testing, techniques, and bank processes
• Exposure to JIRA and Mobile Apps testing
• Effective communication and negotiation skills. Planning and organization skills. Interpersonal skills. Problem-solving skills and keen attention to detail. Teamwork skills. Analytical and critical thinking. Very good in time management
• Able to communicate and negotiate effectively with all levels of the organization. Able to provide solutions to problems. Organized and well-planned. Can work under pressure