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What do you need help with today?
Select one**
Choose product**
Choose product**
Choose product**
Choose remittance type**
Did you click the link?**
- Yes
- No
Please enter the phishing link/URL**
Did you provide your personal information?**
- Yes
- No
Example: username, password, account number, card number, CVV code, PIN, birthday.
What type of information did you provide?**
Please specify:**
For which product is the email or SMS received asking for information?**
- Bank Account
- Credit Card
Where did you receive the phishing notification?**
- Email
- SMS
- Social Media

Please input the URL of the phishing post on the field below by following these instructions:

For Android users	1. Find the related post that you want to report 2. On the top-right corner of the post, tap on the 3 dots 3. Then tap “Copy Link” 4. Tap and hold on the textbox and tap paste
For iOS users	1. Find the related post that you want to report 2. On the top-right corner of the post, tap on the 3 dots 3. Then tap “Copy Link” (If that doesn’t show as an option, click on Share then click on “Copy Link”. 4. Tap and hold on the textbox and tap paste
For PC users	1. Find the related post that you want to report 2. Click on Share, then click on “Copy Link” 3. Right-click on the textbox and click on paste.

Money Mule is when someone transfers or moves illegally acquired money on behalf of someone else. Impersonation is when someone is pretending to be an associate of a company. To report, please input the URL of the post on the field below by following these instructions:

For Android users	1. Find the related post that you want to report 2. On the top-right corner of the post, tap on the 3 dots 3. Then tap “Copy Link” 4. Tap and hold on the textbox and tap paste
For iOS users	1. Find the related post that you want to report 2. On the top-right corner of the post, tap on the 3 dots 3. Then tap “Copy Link” (If that doesn’t show as an option, click on Share then click on “Copy Link”. 4. Tap and hold on the textbox and tap paste
For PC users	1. Find the related post that you want to report 2. Click on Share, then click on “Copy Link” 3. Right-click on the textbox and click on paste.

Please enter the URL of the post**
Please enter the URL of the phishing post**
Input the mobile number or email address of the sender**
Please copy and paste the phishing message received**
Do not click on any links while copying and pasting the email or SMS content
To help us better understand the nature of the email, kindly forward the phishing email received to [email protected] and use ‘Client Phishing Complaint’ as the subject.
To help us better understand the nature of the email, kindly forward the phishing email received to [email protected] and use ‘Client Phishing Complaint’ as the subject.
You may report your lost or stolen ATM card through our Bank Services form here. For lost or stolen credit card, file your report here.
If you wish to know more about our Bank Accounts, you may check out our page here. Should you have other inquiries, you may send us a message by filling out the form below:
If you wish to know more about Credit Cards, you may check out our page here. Should you have other inquiries, you may send us a message by filling out the form below:
If you wish to know more about our Home Loan, you may check out our page here. Should you have other inquiries, you may send us a message by filling out the form below:
If you wish to know more about our Auto Loan, you may check out our page here. Should you have other inquiries, you may send us a message by filling out the form below:
If you wish to know more about our Personal Loan, you may check out our page here. Should you have other inquiries, you may send us a message by filling out the form below:
If you wish to know more about our Business Loans, you may check out our page here. Should you have other inquiries, you may send us a message by filling out the form below:
If you wish to know more about Bancassurance/FWD Products, you may check out our page here. Should you have other inquiries, you may send us a message by filling out the form below:
If you wish to know more about Trust Services, you may check out our page here. Should you have other inquiries, you may send us a message by filling out the form below:
If you wish to know more about UITF, you may check out our page here. Should you have other inquiries, you may send us a message by filling out the form below:
If you wish to know more about Investment Management, you may check out our page here. Should you have other inquiries, you may send us a message by filling out the form below:
If you wish to know more about Gold Circle, you may check out our page here. Should you have other inquiries, you may send us a message by filling out the form below:
If you wish to know more about Business Accounts, you may check out our page here. Should you have other inquiries, you may send us a message by filling out the form below:
If you wish to know more about DigiBanker, you may check out our page here. Should you have other inquiries, you may send us a message by filling out the form below:
If you wish to know more about Repossessed Cars, you may check out our page here. Should you have other inquiries, choose from the options below:
If you wish to know more about our Properties for Sale, you may check out our page here. Should you have other inquiries, you may send us a message by filling out the form below:
If you wish to know more about our Properties for Lease, you may check out our page here. Should you have other inquiries, you may send us a message by filling out the form below:
If you wish to know more about SB Capital Products, you may check out our page here. Should you have other inquiries, you may send us a message by filling out the form below:
If you wish to know more about Estate Planning, you may check out our page here. Should you have other inquiries, you may send us a message by filling out the form below:
If you wish to know more about Security Bank Online, you may check out our FAQs here. For Security Bank Online requests and concerns, you may access our dedicated helpdesk here.
If you wish to know more about Corporate Salary Loan, you may check out our page here. Should you have other inquiries, you may send us a message by filling out the form below:
If you wish to know more about eGiveCash, you may check out our page here. Should you have other inquiries, you may send us a message by filling out the form below:
If you wish to know more about Fixed Income Securities, you may check out our page here. Should you have other inquiries, you may send us a message by filling out the form below:
If you wish to know more about Foreign Exchange, you may check out our page here. Should you have other inquiries, you may send us a message by filling out the form below:
If you want to see all our current debit and credit card promos, you may check out our page here. Should you have other inquiries, you may send us a message by filling out the form below:
To know the fees and charges for remittances, click here.

For other inquiries or concerns about Outward Remittances, please contact your Branch of Account so they can assist you. Click here to get your Branch of Account’s contact details using the Branch Map.
Choose product**
What was used in this transaction?**
- Bank Account
- Credit Card
What is your concern?**
What is your concern?**
Please fill out the following information. Once submitted, a BetterBanking Specialist will email you within 1-2 banking days to address your concern.
What is your inquiry?
Select one**
The swift code of Security Bank is SETCPHMM.

To know more about Remittances and Foreign Transfers, click here.
The routing number of Security Bank is CHIPS UID 010457.

To know more about Remittances and Foreign Transfers, click here.
When sending money to a Security Bank account using Local or International Telegraphic Transfer, you will need to provide this information to the sending bank:
- - Complete Beneficiary Name
- - Address of Beneficiary
- - Beneficiary Account Number
- - Beneficiary Bank (Security Bank Corporation)
- - Beneficiary Bank Swift Code (SETCPHMM)
- - Purpose of Remittance
To know more about Remittances and Foreign Transfers, click here.
Click here for the list of fees and charges for remittances.

To know more about Remittances and Foreign Transfers, click here.
What is your inquiry?
Select one**
You can purchase a second hand car in 4 easy steps:
- - Choose your car. You may browse our list of used cars or visit any of our warehouses.
- - Make an Offer. You may submit an offer online or via email.
- - Wait for Confirmation. All offers are tabulated every Friday and released after 3 banking days. You will be notified if your bid won.
- - Provide Payment. You have the option to pay in cash or avail of an auto loan re-financing though the Bank.
Please be informed that second hand cars are being sold on an “As is, Where is” basis through weekly bidding. We encourage all interested bidders to visit our warehouses in Paranaque and/or in Las Pinas for better appreciation of the physical condition of the unit.
Currently, we have 6 warehouses located in Paranaque and Las Pinas. You may find the specific warehouse where the vehicle is located in the listing on our website. All warehouses are open from 9:00am to 4:30pm daily and WALK-INS are welcome.
Below are the complete addresses of our six warehouses:
- - Cervantes St., Bormaheco Compound, Parañaque City
- - A 21 Champaca Ext., UPS IV, Parañaque City - Romia Compound, Dr. A. Santos Ave., Sucat, Parañaque City
- - No. 888 Marcos Alvarez Avenue, Talon Uno, Las Pinas City
- - Lot 2-B-1-C, Dr. A. Santos Ave., Sucat, Parañaque City
- - 109 Marcos Alvarez Ave., Talon Uno, Las Pinas City
Once your bid for a second hand car wins, you have the option to purchase either thru Cash Payment or Auto Loan Re-financing. Auto Loan Re-financing should be applied separately with our Auto Loans Division. For inquiries and further details about this payment option, you may contact Shiela Bongat of Auto Loans Division at [email protected]
Once you’ve chosen a second hand car, you may submit your bid by clicking the “make offer” button found in the online listing.

Please keep in mind that these vehicles are sold on an “As is, Where is” basis and the Bank assumes that buyers have conducted their due diligence prior making an offer. Kindly note that status and availability of these units are subject to change without prior notice as these are all subject to the weekly bidding procedure of the bank. Furthermore, all offers received is subject to the final approval of management.
Listings are limited and subject to change without prior notice as these are updated on a weekly basis. We suggest to visit our site constantly for updates and new listings.
You may reach out to our Account Officer, Chrisline Balute or Sales Associate, Keith Martinez for further assistance.

Chrisline Balute
Account Officer
[email protected]
(632) 8867-6788 loc 8995

Keith Martinez
Sales Associate
[email protected]
(632) 8867-6788 loc 7543
What is your concern?
Select one**
Select one**
Select one**
To cancel your Auto-Debit Arrangement for your FWD Policy, please contact your Branch of Account so they can assist you. Click here to get your Branch of Account’s contact details using the Branch Map.
To check your Auto-Debit Arrangement for your FWD Policy, please contact your Branch of Account so they can assist you. Click here to get your Branch of Account’s contact details using the Branch Map.
Personal Information
First Name**
Middle Name
Last Name**
Mobile Number**
Email Address**
Message**
Reminders:
- - Payoff date must be at least 5 banking days before or after the default due date
- - Payoff date and due date must not be the same.
- - Pay off date must not fall on a Weekend/Holiday nor exceed 3 months in advance.
- - Request is subject to Statement of Account (SOA) fee of PHP100 for Auto Loan, Home Loan, and Business Loans, and PHP500 for Personal Loan. This will reflect on your statement of account for full payment.
- - A corresponding pre-termination fee will be included in the full payment computation. The computation assumed that all amortizations/charges due prior to the payment date are fully settled.
Please note that your request will take at least 15 banking days to process.
Preferred date of full payment**
MM slash DD slash YYYY
Purpose of request**
Inward Remittance Details
Mode of transfer used**
Amount**
Currency**
Account number of ultimate beneficiary**
Date of remittance**
MM slash DD slash YYYY
Correspondent bank used**
Promo Details
This promo is for:*
- Debit Card
- Credit Card
Name of promo**
Please write your inquiry/concern in detail:*
Application Details
Application Reference Number (optional)
Date of application*
MM slash DD slash YYYY
Channel of application**
- Online
- Branch
- Agent
- Caravan
Indicate branch**
Indicate agent name**
Indicate venue or location of caravan**
Company Information
Company Name**
Region**
Nature of Business**
Purpose of Finance Lease**
What loan document do you need?
Select one**
Select one**
Select one**
Select one**
Important Reminder: Please note that your request will be processed within 15 banking days.
Please note that request for Certification of Full Payment is subject to a processing fee of P300. Your request will be processed within 15 banking days.
Please note that request for History of Payment is subject to a processing fee of P100. Your request will be processed within 15 banking days.
Purpose of request**
e.g. BIR requirement, Loan Application, Loan Take Out, etc.
Purpose of request**
e.g. for Personal Record, Loan Take Out Requirement, etc.
Choose document(s) to request:**
- MRI Premium
- Fire Insurance
- History of Premium Payment
Choose document(s) to request:**
- MRI Premium
- Fire Insurance
- History of Premium Payment
Choose document(s) to request:**
- Car Insurance
- History of Premium Payment
Choose Mode of Payment
*
- Debit to Account
- Bills Payment via Branch
Last 4 digits of your account number**
Complete Accountholder's Name*
Your next steps:
Payment can be made at any Security Bank branch via Bills Payment. Kindly indicate the following in the Bills Payment Slip:
- - Account Name
- - Promissory Note No.
- - Nature of Payment (write “Certificate”)
Once paid, please send an email with a copy of your proof of payment to [email protected]. Note that the processing of your request will only start upon receipt of proof of payment.
Transaction Details
Was your transaction settled through another form of payment?**
- Yes
- No
To process your dispute, please download the Transaction Dispute Form and fill it out completely. Afterwards, attach the accomplished form below.
Attach accomplished form here**
Accepted file types: pdf, doc, Max. file size: 16 MB.
Last 4 digits of your card number**
Last 4 digits of your account number**
Date of Transaction**
MM slash DD slash YYYY
Amount involved**
Amount you wanted to withdraw**
Amount dispensed**
ATM Terminal Location**
If non-SBC ATM, please include bank name
ATM Terminal ID (optional)
Merchant Name**
Additional Information (optional)
Bank Account Details
First 6 digits of your Account/Card Number**
Last 4 digits of your Account/Card Number**
Use for account**
- Personal
- Payroll
Credit Card Details
First 6 digits your Account/Card Number**
Last 4 digits your Account/Card Number**
Agreement
By submitting the information, I hereby indicate my consent to its collection and use by the SBC Group, third parties and SBC partners for the processing of my transaction as required by data privacy laws and in accordance with the SBC Data Privacy Notice.

Click here to read SBC Data Privacy Notice.
*
I agree to the privacy policy.
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Have a concern? Here is how we handle it.

1

Acknowledge

Our branch personnel or Customer Care agent acknowledges and documents your concern in the Bank’s system.

2

Review and investigate

Our Bank representative investigates and, as appropriate, performs the account action/adjustment. Turnaround time (TAT) differs based on the type of complaint.*

3

Provide feedback or communicate resolution

Our Bank representative communicates with you as soon as feedback or resolution information is available.

*Turnaround time (TAT): Simple complaints may take 9 to 10 banking days and complex complaints may take 45 to 53 banking days.

Talk to us! We're here to help.

What do you need help with today?

What is your inquiry?

What is your inquiry?

What is your concern?

Personal Information

Inward Remittance Details

Promo Details

Application Details

Company Information

What loan document do you need?

Choose Mode of Payment

Transaction Details

Bank Account Details

Credit Card Details

Agreement

Have a concern? Here is how we handle it.

1

Acknowledge

2

Review and investigate

3

Provide feedback or communicate resolution

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