“Security Bank Corporation is known for its agility. The bank leverages its size to move fast and decisively in order to help its customers seize exceptional opportunity,” said Capital Finance International.
Security Bank sets the benchmark in online banking with the Best Digital Bank 2017 recognition by the London-based Capital Finance International (CFI), for its excellence in customized corporate electronic banking and cash management solutions.
Headlining the prestigious recognition is the bank’s Digibanker, for providing a seamless online banking platform to corporations and SME businesses. Digibanker emerged as SBC’s most innovative cash management solution which proves Security Bank’s BetterBanking experience.
When it comes to digital transformation, Security Bank prides itself in producing practical and innovative banking solutions that customers find highly useful and valuable. This is Security Bank’s approach to customer-centricity. “In order for our services to cut across our customers’ profile, we design our digital solutions in such a way that they will cater to the needs of both older-generation clients who prefer to transact over-the-counter and the younger-generation clients who prefer to transact online,” said Security Bank President & CEO Alfonso Salcedo, Jr.
Security Bank understands the changing business landscape and financial behaviors of customers that come with the drive to go digital. Its products and services have managed to adapt to the digital age without losing the heart of customer service – convenience and practicality. CFI added, “Thanks to its customized and multi-awarded corporate electronic banking and cash management solutions (branded as Security Digibanker) that are executed with speed, Security Bank managed to quickly establish itself as a major competitor in the wholesale banking market.”
According to CFI, Security Bank’s retail banking offering includes highly differentiated services such as All Access deposit account with free life insurance, cardless ATM withdrawals, and location-based mobile selling which enhances credit card transaction experience.
Security Bank’s Business Express Loan service is perfect for businesses looking to finance short term needs – whether equipment, office space, or cash for day-to-day operations. The service even comes with minimal documentary requirements, fast approval and auto-crediting of funds.
CFI added that the bank’s “Human Switch Kit makes it very easy for potential customers to open deposit accounts — the bank, after receiving their online application, sends its representative from the branch nearest to the customer to personally assist in account opening. Customers also enjoy faster and paperless branch transactions, priority banking and digital banking.”
The judging panel applauded Security Bank for “pushing the technological envelope with innovative products, services, and apps that not just meet today’s needs but are ready as well to face the future.”
It added that, “The bank has paid special attention to integrate its digital offerings with the facilities available to clients via its branch network. The judges are pleased to offer Security Bank Corporation the 2017 Best Digital Bank Philippines Award.”