Credit Operations
Senior Documentation Specialist
Job Description
About Security Bank


We are the Philippines’ largest independent bank, having won countless awards over the years, including Philippines’ Top Employer, named by Statista, and Best Bank for Diversity and Inclusion, awarded by Asiamoney.
We’re changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.
Now, with more than 300+ branches nationwide, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos. But we’re far from done.
In our constant pursuit of excellence and improvement, we create teams that support our business and each other.
The Role
As a Senior Documentation Specialist, you are responsible to conduct a final review of the documentary requirements submitted by the borrower for its approved credit facilities/accommodations. Ensures completeness, accuracy, and enforceability of the documents submitted by the client/borrower and their compliance with internal policies and regulatory requirements.
How you’ll contribute
- Authorizes the credit documentary requirements (both credit and collateral) for approved credit facilities/accommodations using the Credit Documentary Checklist (CDC) system via e-Source / electronic mail to inform the business units of clients’ compliance.
- Authorizes build-up of lending structures approved limits, and BP set-up, through Credit Management (CRM) module/FBEQ system to determine that the approved lines are now operative.
- Approves CIA issuance for approved line establishments and/or renewals, interim extensions, and case-to-case transactions via email for implementation.
- Answers queries from business units concerning documentation issues via phone call or email.
- Coordinates and clarifies with Legal, Compliance, and Risk Departments any legal and regulatory matters in line with the review of the submitted documents by the client.
- Coordinates and ensures registration of Real Estate Mortgage (REM), and Chattel Mortgage (CHM) within the approved guidelines/Manual of Procedures (MoP) and bank policies to protect the Bank’s position in case of foreclosure.
- Encodes the approved limits of counterparties and earmarking in the GUAVA system
- Maintains and keeps credit folders/records/data needed
- Approves uploaded documents in EDMS.
- Mentors the Junior Documentation Specialist through coaching, meetings, and discussions to ensure work is efficiently performed and desired outcome is met.
- Revisits the existing processes and updates the Manual of Procedures (MoP) regularly for continuous process improvements.
- Reviews and validates completeness, accuracy, and enforceability of the loan/collateral documents submitted by the borrower using the Department’s guidelines/Manual of Procedures (MoP) and applicable bank policies and cite document deficiencies (if necessary) prior to Credit Implementation and Advise (CIA) issuance.
- Reviews compliance on various reports as required by management (i.e. Exception Report, Transaction Volume, Business Unit Competency Report (BUCR), and other applicable reports using the Department’s template or format via MS Excel and MS Word to ensure completeness and accuracy.
- Supervises and monitors the workload of the Junior Documentation Specialist to meet the required Turn Around Time (TAT) using the Monitoring Report for approved CPS forwarded to CADD. Availment Sheets (AS) and documents ensure equal workload distribution for timely delivery of services and better quality of work.
- Performs other related tasks which may be assigned from time to time.
What we’re looking for
- At least 5 years and up experience related experience
- Bachelor’s Degree in Business Studies/Administration/Management, Commerce, Finance/Accountancy/Banking, Clerical/Administrative
- Knowledge of the documentation and review process
- Proficient in document reviews and implementation of conditions set on the approved credit facilities/accommodations, strong analytical and detail-oriented skills
- Able to validate completeness, accuracy, and legal sufficiency of the credit and collateral documents submitted by the client/borrower. Able to evaluate that the approved credit facilities conform with the approved bank policies and regulatory requirements.