Warning! Case number AND last name are required to view application status. Please make sure your last name is exactly the same as submitted. If your name has a suffix, please add suffix to last name. Example, enter DELA CRUZ JR, NOT DELA CRUZ.

If your case number starts with ‘ALA’ (ex. ALA000123456), please email us at [email protected] containing the case number and applicant name. You may also call our hotline at 887-791-88 to connect with a BetterBanking specialist.