Oracle Supplier Portal

Building mutually beneficial supplier relationships that contribute to shareholder value.


The Oracle Supplier Portal is an enterprise application for existing approved Security Bank Suppliers. It enables secure supplier self-service capabilities and real-time interaction and collaboration with Security Bank.

Oracle Supplier Portal Features and Benefits

  • Easy access using a standard web browser
  • Secure, self-service transactions between your company and Security Bank
  • Online Purchase Orders for transmission, storage and acknowledgement
  • Blanket Purchase Agreements as the basis of Purchase Request to Purchase Order conversion  automatically done in the system
  • Visibility to delivery and invoice payment status

Supplier Guide

Supplier Guides via Supplier Portal

These documents provide guidelines to suppliers on how to:

  • Register as a supplier via the supplier portal
  • Submit accreditation requirements via the supplier portal
  • Respond as a supplier to questionnaires from the Vendor Management Team
  • Guide the supplier in bidding and negotiation, acknowledging PO and BPA, changing order creation, and submitting invoices via the supplier portal

Download the guides by clicking the links below:

Frequently Asked Questions (FAQs)
  • What is the Supplier Portal? The supplier portal is a web-based solution that allows suppliers to collaborate with Security Bank in a secure, online environment. Security Bank’s supplier portal technology is hosted by Oracle. To access the Supplier Portal, click here.
  • Why have we moved to Oracle Supplier Portal? Implementing the Oracle system is part of our effort to continuously improve our operational efficiencies. The Oracle system will integrate purchasing processes from requisition to invoice payment into a one-stop-shop:
    • The tool facilitates approval workflow processing which simplifies our PO issuance and Invoice approval transmittal/submission processes.
    • Documents from requisitions, to purchase orders to invoices are linked together electronically, streamlining our processes.
    • As a result of these process enhancements, we target improvements to invoice payment processing times.
  • Why What resources are available to get suppliers familiarized with the Supplier Portal? Supplier guides and Frequently Asked Questions are available at the Security Bank Suppliers site (
  • Who is required to use the Supplier Portal? All suppliers, including individuals or companies, that provide goods or services to Security Bank made via purchase orders (POs). Suppliers who receive non-purchase order payments or reimbursements are not required to use the Supplier Portal.
  • Who can access the Supplier Portal? Any Security Bank supplier who registers and is approved by the General Services Division will be granted access.
  • I am an existing supplier, do I have to register in the Supplier Portal? As an existing accredited supplier, you are already pre-registered, and your supplier profile details are loaded in the database. You will, however, be required to review and if necessary, update your supplier profile details. Security Bank is using a phased approach to invite existing suppliers to review/update their supplier profile, and it is targeted to run from December 1 to 6, 2020. If you do not receive an email notification within that period, please email [email protected] or [email protected] or call 8867-6788 local 7951.
  • I am a new supplier just beginning a business relationship with Security Bank, do I have to register in the Supplier Portal? Yes, new PO suppliers must register through the Supplier Portal beginning December 7, 2020.
  • How can suppliers update information on the portal? The portal is “self-service” for suppliers once they register. Beginning December 7, 2020, suppliers may log in and update their profile, including contact or payment information, at any time. You may access the Supplier Portal using your mobile phones, tablets, or computers.
  • What if I forget the password? At the Supplier Portal’s log-in screen, the supplier/payee should click on the “Forgot Password” link. Please complete the request for assistance and an email with instructions on resetting your password will be emailed to the supplier’s contact on record.
  • My organization is not capable of registering in the portal. What are my options as a supplier? If a supplier is not capable of completing the onboarding process in the portal, please email your respective Purchasing Officer / Security Bank contact person to go through the internal registration process.
  • Our organization is a foreign supplier and we would like to be exempted from Final Withholding and Income Taxes. What documentary requirements are required? To comply with Section 32(B)(5) of the National Internal Revenue Code of 1997, you must be able to prove that you are (i) a foreign entity (individual/corporation) not engaged in business in the Philippines and (ii) your source of income came from outside the Philippines. To comply with the tax exemption prerequisites, please provide the following documentary requirements: (1) Certificate of Registration (for individual) / Certificate of Incorporation (for corporation) of the Servicing Entity in their domicile country; (2) For corporation, Special Power of Attorney to allow SBC to process/acquire Certificate of Non-registration with SEC; (3) Service Contract Agreement; (4) Proof that no physical work was performed in the Philippines “Certification of Offshore Services” (if not expressly provided in the Service Contract); (5) Affidavit of Undertaking (if at the time of application of the exemption, the NRFC fails to provide the above-stated documentary requirements).
Technical Support

For support, please email [email protected]